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Primestay Extended Suites

3.0 star property

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Photo gallery for Primestay Extended Suites

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications) | Living area | 32-inch LCD TV with cable channels, TV
Standard Suite | Living area | 32-inch LCD TV with cable channels, TV
Reception
Indoor pool
Suite, 2 Bedrooms, Roll-in Shower (Communications) | Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
4862 Hayes Rd, Madison, WI, 53704
  • Place, East Towne Mall
    ‪13 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Suite

32-inch LCD TV with cable channels, TV

Standard Suite

  • 500 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower (Communications)

Suite, 2 Bedrooms, Roll-in Shower (Communications) | Living area | 32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Roll-in Shower (Communications)

  • 750 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite

Premium bedding, pillowtop beds, individually furnished, desk

Premium Suite

  • 750 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications) | Living area | 32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, individually furnished, desk

Studio Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

Premium bedding, pillowtop beds, individually furnished, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • 750 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Madison

Located in Greater Sandburg within a short walk of American Center, Primestay Extended Suites is within a mile (2 km) of East Towne Mall. This 3-star hotel has 66 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • East Towne Mall - 13 min walk - 0.7 miles
  • American Center - 19 min walk - 1.0 mile
  • Alliant Energy Center - 14 min drive - 14.1 miles
  • University of Wisconsin-Madison - 16 min drive - 7.7 miles
  • Camp Randall Stadium - 17 min drive - 8.3 miles

Getting around

  • Madison Station - 22 min drive
  • Dane County Regional Airport (MSN) - 14 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Portillo’s - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Primestay Extended Suites

Guests of Primestay Extended Suites have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Primestay Extended Suites?

Primestay Extended Suites provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Primestay Extended Suites?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Primestay Extended Suites on Mar 15, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Primestay Extended Suites?

This hotel is situated in Greater Sandburg within a short 15-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

Is parking available on site at Primestay Extended Suites?

Yes, parking is offered for USD 0.00 per stay. Accessible parking is also available for guests.

Does Primestay Extended Suites have a casino at the property?

No, Primestay Extended Suites doesn't have a casino.

Will I find an indoor pool at Primestay Extended Suites?

Yes, this hotel has an indoor pool.

Is Primestay Extended Suites good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a kitchen as well as an indoor pool.

Does Primestay Extended Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Primestay Extended Suites have a restaurant with a breakfast menu?

Yes, Primestay Extended Suites serves free buffet breakfast each morning from its snack bar.

Will Primestay Extended Suites allow pets to stay free of charge?

No, pets aren't allowed at Primestay Extended Suites though service animals are welcome.

Are there connecting rooms at Primestay Extended Suites?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Primestay Extended Suites?

The closest major airport to Primestay Extended Suites is Dane County Regional Airport (MSN), which is 4.7 mi away (14 minutes by car).

Can I book a room with a balcony at Primestay Extended Suites?

No, you won't find guestrooms with balconies at Primestay Extended Suites.

Primestay Extended Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 150 out of 283 reviews
Rating 8 - Good. 77 out of 283 reviews
Rating 6 - Okay. 28 out of 283 reviews
Rating 4 - Poor. 12 out of 283 reviews
Rating 2 - Terrible. 16 out of 283 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Etasha

Stayed 1 night in Nov 2025

10/10 Excellent

Tameka

Stayed 1 night in Dec 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Wouldn’t do it again!

Variety of shopping and eating around the hotel was great. The hotel itself was ok…just ran down. The reason for the poor score is, hotel staff came in and out of the room (not housekeeping) multiple times without communicating. We could not get a clear answer as to why they went in the first time. The second was to remove the C02 detector (first thing in the morning while we were in pajamas), then entered again in the afternoon while we were gone. This was all within 24 hours. I spoke with the assistant GM Nat. Who thought me being upset by this was funny. She told me they were doing routing maintenance and were not sure how many more times the would be in and out and they weren’t required to inform us. She also stated hotels weren’t required to let us know. Those are just the entries I knew about…being that it was just us 2 females traveling, we felt unsafe with random men letting themselves in and out of the room.
Stayed 6 nights in Sep 2025

8/10 Good

Spencer Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The shower had a hole in the wall
Stayed 2 nights in Sep 2025

10/10 Excellent

Vicky

Stayed 2 nights in Sep 2025

6/10 Okay

Tim

Business traveler
Liked: Staff & service, room comfort
Old, dark, needed updating. The furniture (desk chair and couch) needed a good cleaning. Bathroom so dark could not read contents of bottles (shampoo, conditioner, shower gel). Breakfast was about the same quality as other hotels offering breakfast.
Stayed 1 night in Sep 2025

4/10 Poor

Lauren

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Gerrit

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay, but...

I enjoyed my stay at the Residence Inn. The kitchen was well stocked with what I needed and the room was comfortable. Overall the stay was nice. There were two issues: 1. The toilet didn't flush properly. The water filled up really high and I was concerned that it was going to overflow. The front desk staff offered two good solutions--move to another room or use a pludger. 2. The tissue metal dispenser was too close to the toilet and the toilet was too close to the wall. I banged my elbow several times on the dispenser's sharp edges. That was painful and very unpleasant. The employees were very friendly and professional. They really helped me have a pleasant stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lontier

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty and very unprofessional
Stayed 1 night in Jun 2025

2/10 Terrible

Lontier

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would never be back.
Stayed 1 night in Jul 2025

2/10 Terrible

Lontier

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hated everything the manager was so rude I have it on tape. The pool was nasty has nails and screws in it and ripped clothes. The room has mold and dust I have a video of that as well and I also didn’t get no housekeeping only time housekeeping stopped by is when they was walking in uninvited as well as the manager did the same thing walked right in as I was walking up saying he was looking for me, but closing the door. Everyday my key has to get reprogrammed maybe 3x a day if I leave out the room it’s like they go in right behind me. The housekeeping walk around talking nasty about the guest talking in Spanish.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is a terrible hotel. Woke up 2x in the middle of the night from fire alarm. Woke up to a bug crawling in my leg. Bathroom was gross
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, just didn’t have rooms available at check in
Stayed 1 night in Jun 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal.
Stayed 1 night in Jun 2025

10/10 Excellent

Marbella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just more items for breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 2 nights in May 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable.
Stayed 1 night in May 2025

4/10 Poor

Paula

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a complete renovation. The rooms smell like smoke and the doors are scratched. Furnace and ac are in bedroom so it’s noisy Beds were fine
Stayed 2 nights in May 2025

6/10 Okay

Dan

Business traveler

Madison east

Older hotel that has thin walls and floors. Area isn’t good around the hotel.
Stayed 1 night in May 2025

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Sathish

Traveled with family
Liked: Cleanliness, staff & service
Clean property, good location. Disappointed with the sub-par breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Meagan

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

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