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Extended Stay America Los Angeles - Ontario Airport

2.5 out of 5.0

Recent guest reviews

If you don't mind the exercise , it's a 40 minute walk to the airport lobby. Down side to the hotel is that there are lots of younger crowds using the hotel to "party", smoke "medicinal herbs" throughout the property. Lack of visible security

Rigo at the front is suxh a sweet guy . Hwlps out with whatever he can . Made my stay plesent.

The air conditioner and the bathroom plumbing was very disruptive and prevented me from getting a good night's sleep.

Room Was very clean and staff was very professional and helpful.

Nice staff, quiet location, near excellent variety of restaurants and shopping. Close to airport and freeway access. Smokeless room was filled with smoke due to other patrons smoking in their room and hallways. Noisy customers until 1am in next room. Children allowed to run up and down hallways late into the evening. Staff indicated access doors cannot be used for entrance due to customers allowing non-paying individuals into hotel. Bed was hard as cement, very uncomfortable!

Had to change rooms because the first one smelled like animal urine.

I read all the reviews for this hotel before booking but because it was so close to the Citizens Business Bank Arena I booked it. They offered no type of shuttle even though one site said they did. The shower curtain was so high up that a pool of water sat outside the shower. The sheets had black female hair under it and the towels were all a mix of sorts. Overall, I would say this is an average hotel for the value.

It was good! We had a good time it was good. Did not love breakfast

The stay at the hotel was a great experience. It's located near Ontario Mills Mall with easy access to the 10 freeway.

it's in a quiet location. Close to the highway with many shopping locations near by. It could be a little more cleaner. Meaning, they only clean your room once a week for a weekly rental. I don't like that. Maybe another day or two would be great. They staff is overly friendly which is nice. Laundry is in the building. Makes it great for long term use.

all staff and guest i met during my stay were supe nice. i highly recomend this hotel for extended travel stays

Everyone was so nice they were very helpful and the hotel is always clean and up to par. Safe environment and kid friendly. Also a nice clean pool

That's about all that I can say good. The staff were ignorant of any trip or stay details and got the room arrangements wrong. Carpet stained, dishes left sitting in hallway, no maid service.

Hotel was good. The room was better. And staff service was excellent. Clean sheets asked for and delivered.

Staff was alright except for melissa she was pretty rude other than that i stay here all the time will stay again I will get another night

I absolutely love cominh to this hotel..the staff are awesome always nice and helpful and its very clean u can get good deals and its in a great area

Stayed thier during an event at the CBBA. Other than being close to our venue, nothing else was enjoyable. The beds were the hardest things Ive ever slept on, or should i say lay on because I couldnt sleep and when they say grab and go breakfast, they mean it. A muffin or a bananna.Trust me, pay the extra 20.00 bucks and stay at the Hilton.

Very friendly and clean. Stayed there 6 nights and enjoyed every day. The employees were very friendly and helpful

Waited for over 20 mins to check in and then went to find a dirty room that had blood stains on the towels.

This room was in walking distance from the Arena, which saved money on a cab and parking fees. The clerk at the front desk was very polite and helpful. The room was in excellent condition. I wish I had the opportunity to take advantage of the kitchen area. I would recommend this hotel to anyone traveling to Ontario.I will be staying at a ESA the next time I travel out of town.

3990 Inland Empire Blvd Ontario CA

Hotel highlights

  • Close to Ontario Mills Shopping Mall
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Extended Stay America Los Angeles - Ontario Airport places you within a short walk of Citizens Business Bank Arena and within a mile (2 km) of Ontario Mills Shopping Mall. This 127-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's near the airport and also close to Scandia Amusement Park and Ontario Convention Center.


Dining

Free on-the-go breakfast is offered each morning.


Rooms

The 127 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Extended Stay America Los Angeles - Ontario Airport features free WiFi in public areas, a meeting room, and coffee in a common area. Free parking is included with your stay. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This hotel also has laundry facilities.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Los Angeles - Ontario Airport

Everyone (6) Business (8) Couples (5) Family (1) Friends (2)
3

40 minute walk to airport

Everyone

If you don't mind the exercise , it's a 40 minute walk to the airport lobby. Down side to the hotel is that there are lots of younger crowds using the hotel to "party", smoke "medicinal herbs" throughout the property. Lack of visible security

By , from Bakersfield on Aug 28, 2017

Review comment responded on Aug 29, 2017

Tommy, thank you for being our guest. We are happy to know you liked our location and had a good time here. With that said, we’re sorry for the inconvenience you had here. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager

4

staff

Everyone

Rigo at the front is suxh a sweet guy . Hwlps out with whatever he can . Made my stay plesent.

By , from las vegas nv on Feb 8, 2017

3

there was too much room noise

Everyone

The air conditioner and the bathroom plumbing was very disruptive and prevented me from getting a good night's sleep.

By , from HESPERIS on Aug 18, 2016

4

nice hotel

Everyone

Room Was very clean and staff was very professional and helpful.

By , from Sandiego suburb on Mar 17, 2016

2

low quality for an extended stay.

Everyone

Nice staff, quiet location, near excellent variety of restaurants and shopping. Close to airport and freeway access. Smokeless room was filled with smoke due to other patrons smoking in their room and hallways. Noisy customers until 1am in next room. Children allowed to run up and down hallways late into the evening. Staff indicated access doors cannot be used for entrance due to customers allowing non-paying individuals into hotel. Bed was hard as cement, very uncomfortable!

By , from NorCal on Mar 16, 2016

2
Everyone

Had to change rooms because the first one smelled like animal urine.

By on Mar 4, 2016

3

business trip

BusinessTravelers

I read all the reviews for this hotel before booking but because it was so close to the Citizens Business Bank Arena I booked it. They offered no type of shuttle even though one site said they did. The shower curtain was so high up that a pool of water sat outside the shower. The sheets had black female hair under it and the towels were all a mix of sorts. Overall, I would say this is an average hotel for the value.

By on Oct 14, 2015

5

love stay

Couples

It was good! We had a good time it was good. Did not love breakfast

By on Aug 3, 2015

5

awesome family trip

Families

The stay at the hotel was a great experience. It's located near Ontario Mills Mall with easy access to the 10 freeway.

By on Jul 28, 2015

4

great hotel for the location

BusinessTravelers

it's in a quiet location. Close to the highway with many shopping locations near by. It could be a little more cleaner. Meaning, they only clean your room once a week for a weekly rental. I don't like that. Maybe another day or two would be great. They staff is overly friendly which is nice. Laundry is in the building. Makes it great for long term use.

By on Jun 8, 2015