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Recent guest reviews

My fiance got bed bug bites. there were stains on floor and curtians. just looked way way worse than pictures

Neighborhood is a bit removed but lovely. Very relaxing.

The 'Sherazade Suite' (Ha! Ha!) is a pokey and dark basement space originally built for very unloved servants. The hot water is intermittent, the room is stuffy, and you are amusingly instructed not to put greasy hands on the 'rich fabrics'. The parking (an extra 30 pounds a night) is a tiny yard about 150m distant. Every time you want access to your car you have to wait for a member of staff to be summoned. Generally no one was available. The breakfast is not 'full British' (the first time ever I have seen this missing in a London hotel), instead it is a middle ranking Continental. The waitress frowned when I asked for extra coffee. Four stars? That's the problem right there: it's fine for a two or three star hotel, but calling it four star (and charging like it is) is an outrage.

20 Nevern Square London England

Hotel highlights

  • Walking distance to Kensington High Street
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in London City Centre within a short walk of Kensington High Street, Twenty Nevern Square Hotel is within a mile (2 km) of other popular sights such as Natural History Museum. This 24-room, 4-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 8:00 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All of Twenty Nevern Square Hotel's 24 rooms are individually decorated and have an array of amenities, including free newspapers, free bottled water, and safes. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Phones and wardrobes or closets are also standard.


Property features

Guests of Twenty Nevern Square Hotel enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. Self parking is available for GBP 25 per day. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Double Room (Four Poster)

1 Queen Bed | Sleeps 3

Small Double Room

1 Double Bed | Sleeps 2

Luxury Double Room

1 Double Bed | Sleeps 2

Double Room

1 Double Bed | Sleeps 2

Guest reviews for Twenty Nevern Square Hotel

Couples (1) Family (1)
1
Partner Couples

My fiance got bed bug bites. there were stains on floor and curtians. just looked way way worse than pictures

By , from nyc on Dec 5, 2020

Review comment responded on Dec 17, 2020

Dear Guest, Thank you for your review. We are very sorry, but we can not accept this accusation, which we can not verify. We have no proof of your stay here. Our hotel never had problems with bed bugs. We have regular checks with no findings reported. We reported this review to Expedia already Please write your review on the relevant Hotel. We are very sorry not to be able to help you further.  Best wishes, Front of House Manager

4
Family

Neighborhood is a bit removed but lovely. Very relaxing.

By on May 20, 2019

Review comment responded on May 21, 2019

Dear Guest, Thank you for your review. We appreciate your feedback and hope to welcome you back one day soon.

2
Family with small children

The 'Sherazade Suite' (Ha! Ha!) is a pokey and dark basement space originally built for very unloved servants. The hot water is intermittent, the room is stuffy, and you are amusingly instructed not to put greasy hands on the 'rich fabrics'. The parking (an extra 30 pounds a night) is a tiny yard about 150m distant. Every time you want access to your car you have to wait for a member of staff to be summoned. Generally no one was available. The breakfast is not 'full British' (the first time ever I have seen this missing in a London hotel), instead it is a middle ranking Continental. The waitress frowned when I asked for extra coffee. Four stars? That's the problem right there: it's fine for a two or three star hotel, but calling it four star (and charging like it is) is an outrage.

By on May 13, 2019

Review comment responded on May 16, 2019

Dear Guest, Thank you for your review. I am very sorry that your stay here did not meet your expectations. Our Junior suite was recently refurbished. It is much more lighter and furnished in more modern style. We truly advertise our breakfast selection. We advertise continental breakfast which are highly ranked. We are one of the few hotels in are which have car park. We recommend car park reservation before and also prices are available. If it is too high I recommend you book somewhere else cheaper. Unfortunately, we are small property , which does not have employee only for car park, we are very sorry that you had to wait a few minutes. We will investigate the waitress issue and make sure it will not happen again. We are very sorry for all the inconvenience caused.

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