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The Excelsior Hotel

2.0 star property

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Photo gallery for The Excelsior Hotel

Property entrance
In-room safe, desk, iron/ironing board, free WiFi
View from property
Interior
Interior entrance

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
41-42 Argyle Square, London, England, WC1H 8AL
  • Place, University College London
    ‪7 min walk‬
  • Place, Russell Square
    ‪9 min walk‬
  • Place, The British Museum
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Single Room, Ensuite

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Ensuite

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room, Ensuite

In-room safe, desk, iron/ironing board, free WiFi

Economy Double Room, Ensuite

  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, Ensuite

Standard Double Room, 1 Double Bed, Ensuite | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Ensuite

  • 65 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room, Ensuite

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room, Ensuite

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room (5 people)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (5 people)

  • 161 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

Queen Room with Two Queen Beds- Ground Floor

  • 161 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Excelsior Hotel is within 2 miles (3 km) of popular attractions such as Camden Markets and Madame Tussauds Wax Museum. This 28-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Cartwright Gardens - 4 min walk - 0.3 miles
  • British Library - 5 min walk - 0.3 miles
  • University College London - 7 min walk - 0.4 miles
  • Russell Square - 9 min walk - 0.5 miles
  • The British Museum - 15 min walk - 0.8 miles

Getting around

  • King's Cross & St. Pancras Underground Station - 3 min walk
  • London (QQK-King's Cross Train Station) - 4 min walk
  • Heathrow Airport (LHR) - 59 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪The Betjeman Arms - ‬4 min walk
  • ‪Five Guys - ‬4 min walk

About this property

The Excelsior Hotel

The Excelsior Hotel features free WiFi in public areas and a porter/bellhop. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
Guests can expect to find free WiFi and TVs. Other standard amenities include coffee makers, hair dryers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [The Melville Hotel 39 Argyle Square]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 8 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Excelsior Hotel London
Excelsior London
The Excelsior Hotel Hotel
The Excelsior Hotel London
The Excelsior Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at The Excelsior Hotel?

The Excelsior Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do close to The Excelsior Hotel?

This hotel is situated in London City Centre within a short 13-minute walk of Russell Square. You'll also find The British Museum and Leicester Square within a short drive.

Is there parking available at The Excelsior Hotel?

No, there isn't parking available at the hotel.

Does The Excelsior Hotel include a casino at the property?

No, The Excelsior Hotel doesn't have a casino.

Is there an indoor pool at The Excelsior Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Excelsior Hotel?

No, there isn't a spa tub at this hotel.

Does The Excelsior Hotel have a restaurant with a breakfast menu?

No, The Excelsior Hotel doesn't have a restaurant that serves breakfast.

Does The Excelsior Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Excelsior Hotel.

Are there connecting rooms at The Excelsior Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Excelsior Hotel?

The closest major airport to The Excelsior Hotel is London City Airport (LCY), which is 10.6 mi away (48 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 20.2 mi away (59-minute drive).

Are there rooms with balconies at The Excelsior Hotel?

No, there aren't any guestrooms at The Excelsior Hotel that offer a balcony.

The Excelsior Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 21 out of 320 reviews
Rating 8 - Good. 91 out of 320 reviews
Rating 6 - Okay. 85 out of 320 reviews
Rating 4 - Poor. 68 out of 320 reviews
Rating 2 - Terrible. 55 out of 320 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ronny

Liked: Staff & service

Billig og praktisk

Ikke den beste standarden eller renhold, men fungerte fint til vårt formål. Billig og praktisk beliggenhet.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Paul

Liked: Staff & service, room comfort
Disliked: Cleanliness

Decent for the price...

Nice room but tired and there was dried blood on the bathroom floor but for the price can't really be too picky
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Great location very close to Kings Cross station. Check in was via the hospital next door and was easy enough. Overall hotel is tired and grubby - there were piles of dirty linen on each floor by the stairs when we arrived at 9pm.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort
Pas de chauffage, salle de bain fonctionne pas bien, tout service payant
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

It was a nightmare, there are bedbugs in the bedroom, kitchen doesn’t work, WiFi was impossible to connect, there was a leak in the bathroom, the staff solved using a can beneath, the third floor without elevator if you Bring luggage is an important issue. the hotel is very old the floor is really noisy and is lifting up
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Good proximity to Kings Cross station and the underground.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Giovana

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

très bien localisé

Bien localisé, près de king's cross et saint Pancras. Metro, bus pour l'aéroport et pour Harry Potter studio juste à côté. Parfait pour visiter Londres. La chambre pour 4 avec deux grands lits était confortable mais la salle de bain vraiment minuscule et pas bien propre au niveau de la douche et rideau de douche. Notre chambre était juste à côté de la porte d'entrée alors beaucoup de bruit quand les gens claquent la porte pour la fermer. J'ai bien apprécié mon séjour quand même.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Einfach, aber alles, was es braucht

Kleines Zimmer, gutes Bett, sehr ruhig trotz der Nähe zu den grossen Bahnhöfen, gutes Wifi. Kein grosser Komfort, aber alles, was es für eine Übernachtung braucht. Sehr gute Lage für Reisen von/nach den Bahnhöfen Kings Cross, St. Pancras oder Euston. Schade, dass kein Frühstück angeboten wird.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Stephen

Liked: Property conditions & facilities
Disliked: Room comfort

Tiny, very tiny

I stayed there for one night because I had an early-morning train from King's Cross. This place has the smallest rooms I've seen. They've squeezed in every millimetre of accommodation space: the shower is over the toilet, the bed occupies so much of the room there's barely space for a backpack (certainly not for a suitcase), the halls are narrower than a normal person's shoulders. The reception desk is three buildings away. It's clean and the receptionist is professional, but the building is ridiculously cramped.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien situe. Personel devoue et sympatique. Atyentig a nos demandes. C'etait notre 2e sejour a cet hotel.
Stayed 11 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was what was expected for the star rating and price. Basic but most importantly clean and comfortable. My friends and I would stay there again.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Yat Ho

Disliked: Property conditions & facilities

fair

Pros: Close to Kings cross; plenty of restaurants nearby Cons: Got a bar nearby, noisy at midnight, specially weekend; some facilities are old, even broken; narrow stairs, not convenient for luggages; wifi is out of service sometimes; small apartment, not comfortable with 4 persons
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort

Clean and comfy.

Basic room but clean and comfortable. Served the purpose for a family of 5. Good location near kings cross station for ease of travel home.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

We actually dealt with the Hotel Melville. There are many small hotels all in a row next to each other, all near the King's Cross train station, and some of them seem related to each other, perhaps under the same administration or ownership. As we were four persons with a lot of baggage, we were actually assigned a place around the corner called Flat No. 1. The staff were very considerate in putting us there, because we needed the room. The flat was in the basement but had its own entrance by a stairway down from the street and was huge. We had two bedrooms with two double beds. The bedding was fresh and clean and the beds comfortable. The flat appeared to be freshly cleaned as well as possible. There was also a kitchen with a long computer workstation with lots of plug-ins, and there were lots of various kinds of outlets in the bedrooms. The only complaints were that there seemed to be a small amount of mold around the light fixture in the bathroom, which was otherwise well cleaned, and the kitchen faucet dripped. On the whole, however, it was a nice place for tired travelers.
Stayed 1 night in Jul 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelsior - Business Trip

I was a little bit nervous of the location - dodgy looking park over the road. KX & St Pan just 200 yds away - loads of eateries & new bars. Overall a pleasant enough experience at a reasonable price.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
The property is located within walking distance from the St Pancreas International. Which was very nice and convenient. However, the hotel had no air conditioning and we were located on top floor which was 6 flights on narrow steps especially when packing luggage. No breakfast was included and WiFi strength was very poor. The bathroom was only big enough for one to turn around in. The bathroom ceiling appeared to have been duct taped in a spot above toilet? When we went to check out and we turned in key (yes they still had a key) the gentleman just looked at us. Not to mention the TV would not program in the room. The hotel was definitely overpriced for the room you would have expected
Stayed 1 night in Jul 2019
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Ett helt okej hotell, nära Kings Cross och St Pancras. Hotellet är utan reception så därför sker in- och utcheckning på ett annat hotell 20 meter bort. Trevlig hjälpsam personal.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

SANDRINE

Liked: Cleanliness, property conditions & facilities, room comfort

Good and convenient for families.

Reasonably priced and clean accommodation. Nice to have little fridge and kettle.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bitte lest die Kommentare ! Das Hotel hat mich sehr enttäuscht. Ich werde es nie wieder buchen. Bitte lest die Kommentare ! Alle Kommentare von "einem verifizierten Reisenden" sind positiv, (!) aber (!) alle Kommentare mit Namen zeichen euch die Wirklichkeit. Es geht in den Kommentaren von "sehr schmutzig" bis "Bettwanzen". Ich kann mir nicht vorstellen, dass dieses Hotel sein Geld Wert ist. Ich werde dieses Hotel nie wieder buchen (!) Nie wieder (!) Und kein Frühstück (!)
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, cómodo y tranquilo. A un minuto del metro y tren.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ideal location

We had a 2 bed apartment and actually the beds were clean and fresh towels, the apartment doesn’t look great but it served the purpose and you cannot get nearer to kings cross if we tried.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities

För business trips

It has small, Cheap and clean rooms. located near Kings cross. Good för business trips.
Stayed 5 nights in May 2019
Verified

2/10 Terrible

KWANGYONG

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed that the room given was located in the basement. It was totally difference from the hotel website.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Good location, good value
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Aude

Liked: Cleanliness, property conditions & facilities
A deux pas de St Pancras donc tres pratique. Heureusement que la chambre a ete recemment rénovée parce que retrouver en sous-sol sans fenetre peut en faire fuire certains et la micro salle de bain est à éviter pour les personnes de plus d'1,70m ...pour dormir entre deux journées de visite c'était un peu cher mais correcte.
Stayed 3 nights in Apr 2019

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