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The Capital Hotel

5.0 out of 5.0

Recent guest reviews

Stayed here for a number of business meetings-- the hotel was perfectly located near the Tube station, which easily took us to our required stops. The rooms are quaint-- everything you need and large for London. Service was excellent-- friendly, efficient and professional. The staff do a very good job at anticipating needs. We had dinner at the restaurant one night and the flavours were magical. Breakfasts, if included in your room, are a great deal.

We try and get down to London for a couple of weekends a year and on this occasion stayed at The Capital having had lunch at Outlaws on previous visits. When visiting for lunch over the years we always felt the warmth and friendliness in the reception area and felt a stay would be great. So on this occasion we had a junior suite on level 5. The staff are friendly and efficient, the hotel welcoming and ‘cosy’. Just walking distance from the shops and restaurants we wanted this was a most enjoyable weekend. The Capital is now our hotel of choice whenever we visit London.

It’s lovely when you arrive at The Capital and walk into Reception, which is so welcoming it means you can start to relax straightaway as you know you are going to be taking good care of. We were greeted by Lorena, who on hearing we were there to celebrate my birthday immediately asked if we liked champagne and arranged to have a bottle sent up to our room for us to enjoy at our leisure! It was a lovely touch to the start of another wonderful stay . Thank you again Lorena for all that you did to make our stay special, from the champagne to “your shopping” for Almond milk, gluten-free cereal and brown bread for my breakfasts - very much appreciated as always. These are the touches that make The Capital special, so that we wouldn’t want to stay anywhere else when we go to London. We stayed in a beautiful Junior suite which could now be our new favourite room. The food was as good as always and the service impeccable, all the staff are so lovely from housekeeping to the manager. Will be back soon, many thanks again to Lorena and her superb team !

Friendly warm and comfortable Hotel with bags of character. Stylish bar and the renowned "Outlaws" restaurant (brilliant for breakfast) Fastest room service in the world. All staff really keen to make your stay perfect. A pitching wedge from Harrods. Ideal for exploring this bustling part of London that will offer you a charming cosy retreat. Rooms as you would expect for a traditional "boutique" Hotel so more character than space but worked well for our weekend break. Independently owned so staff have a real rapport with what seem to be regular guests.

It was great to be back at our Hotel and in our room again (but I expect every regular guest must think this) where we are not only treated as important guests, (along with everyone else) but also friends by the staff. Everyone from front desk, consierge, bar / restaurant staff and house keeping are superb. I've read other excellent reviews who comment on the decor needing updating, but apart from the lift that is well used and takes a lot of traffic everything else is spotless. We've seen our regular room upgraded and modernised over the years, and the only thing I can mention is that the water pressure is a bit low out of the taps on the 4th floor. We have always visited and the beginning and at the end of the year, but we will try our best to come back in the Summer and see the places that Graham suggested that would need warmer weather to appreciate them. Thanks again and we'll be back soon.

Our stay here was wonderful. Location in walking distance of all shopping, pubs, underground, buses and major attractions of London. The rooms very spacious, clean and well decorated. The service, could not fault in fact too many staff, that’s not s bad thing either. We only had one meal, a great chef, limited menu but very tasty and well priced for the area. The service again we could not fault. The wine fabulous. My only criticism is that the cleaning staff every morning forgot to renew milk and tea bags and on our arrival home it was an inconvenience. Saying that every night, arriving home, a full glass of cherry at reception as you walked in from the cold. Would I go back, yes we would.

Location spot on - minutes walk away from Hyde Park for a morning walk / jog and coffee. Harrods just down the road as is Knightsbridge Station - London underground the way to travel ... so easy. Staff at the Capital Hotel are great. Concierge are informative and good for a chat. Grab the afternoon sherry and relax at the end of the day. Room well presented and always in mint condition. Location, people, value for money ... spot on.

For our 10 year wedding anniversary I wanted a wonderful hotel in central London. And the Capital Hotel was the one. In our appartement I asked for an attention which we add my wife was very happy and pleased. We ate in the wonderful restaurant the Outlaw's amazing dishes. We would like to thanks both the Capital Hotel and the Outlaw's for the amazing services. Thanks

Spent the weekend at this hotel, enjoying London with a dear friend for her birthday. Hotel far exceeded expectations in every way. Wonderful staff, couldn't be more helpful, beautiful room and the most perfect location for our trip round Harrods. I will most definately be back. Highly recommended but actually I should really keep this my secret!

It is a wonderful hotel but it will need very soon a complete refurbishing Good room but a little bit noisy (it was an interior room to a yard with noisy machines: a permanent zzzzzzz) Excellent location: the tube is two minutes away and is Picadilly Line. You also can walk to several of the London tourist points. Breakfast is ok Restaurant is excellent

22-24 Basil Street London England

Hotel highlights

  • Walking distance to Harrods and Sloane Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Knightsbridge, The Capital Hotel is adjacent to Harrods and within a 15-minute walk of popular sights like Sloane Square. This 49-room, 5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi. It's in central London and also close to Buckingham Palace and Big Ben.


Dining

Enjoy dining at one of 2 onsite restaurants including Outlaws at The Capital, which specializes in seafood. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a English breakfast is available for a fee.


Rooms

All of The Capital Hotel's 49 individually decorated rooms provide minibars, laptop-compatible safes, and phones. 20-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of The Capital Hotel enjoy access to free WiFi in public areas, 2 meeting rooms, and conference space. Valet parking is GBP 40 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for GBP 180 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, a computer station, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 821 reviews