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The Londoner

5.0 star property
Luxury hotel with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for The Londoner

Rooftop terrace
Meeting facility
View from room
Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room

9.2 out of 10
Wonderful
(25 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King City View Room

8.8 out of 10
Excellent
(16 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Corner Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Capital Suite

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room

  • 1281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Tower Penthouse Suite

  • 2153 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Londoner is next to popular attractions like Leicester Square and Garrick Theatre. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Leicester Square - 1 min walk - 0.0 miles
  • National Gallery - 2 min walk - 0.1 miles
  • Trafalgar Square - 3 min walk - 0.2 miles
  • Piccadilly Circus - 4 min walk - 0.3 miles
  • Buckingham Palace - 16 min walk - 0.9 miles

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪The Moon Under Water (Wetherspoon) - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

Luxury hotel with a full-service spa and a fitness center
At The Londoner, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 90 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Egyptian cotton sheets. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Is a free cancellation option available at The Londoner?

The Londoner provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Londoner?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at The Londoner on Nov 2, 2025 start from $470.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Londoner?

This hotel is situated in London City Centre, just steps from Leicester Square and Trafalgar Square, and within a short walk of Piccadilly Circus. You'll also find Big Ben and The British Museum less than a mile away.

Will I be able to park at The Londoner?

Yes, valet parking is offered for GBP 90 per day.

Is there a spa available at The Londoner?

The Retreat is the hotel's spa and services include sports massages, Swedish massages, aromatherapy, and detox wraps.

Does The Londoner feature a casino?

No, The Londoner doesn't have a casino.

Is there an indoor pool at The Londoner?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Londoner a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Londoner?

Yes, this hotel has a spa tub.

Does The Londoner feature a restaurant that includes a breakfast menu?

Yes, The Londoner serves buffet breakfast for a surcharge on weekday mornings at Whitcomb’s.

Does The Londoner allow pets to stay for free?

No, pets aren't allowed at The Londoner.

Does The Londoner have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Londoner?

The closest major airport to The Londoner is London City Airport (LCY), which is 10.2 mi away (41 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.8 mi away (45-minute drive).

Are there rooms with balconies that I can book at The Londoner?

No, there aren't any guestrooms with balconies at The Londoner.

Does The Londoner offer wedding services?

Take advantage of the wedding venue at The Londoner if you plan to say "I do" during your trip.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 977 reviews
Rating 8 - Good. 116 out of 977 reviews
Rating 6 - Okay. 36 out of 977 reviews
Rating 4 - Poor. 20 out of 977 reviews
Rating 2 - Terrible. 20 out of 977 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kambiz

Stayed 4 nights in Jul 2025

10/10 Excellent

Hatem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, clean, modern hotel right on Leicester Square. I have stayed here individually (it is a perfect hotel for adults traveling without children), and the location is excellent. Despite being on Leicester Square, I found the rooms very quiet with thick walls and the hotel is one of the most conveniently located for walking to Regent Street, Covent Garden, Soho, Trafalgar Square, Picadilly, etc. One drawback is there is no carpark/entrance for vehicles so you have to be dropped off or picked up on the side street if you travel by car/van. The tube is a block away for getting around London and Ubers/taxis easily find you on the side street. There are countless shops, restaurants, theaters (live and movies) and other London sights within a short walk or minimal transit time. When I stayed with my family, including young children, it was a bit less ideal just because the rooms are small and young families may need more space for kids to spread out, play, give each other space, etc. However, we did see several other families with young kids and the hotel has a pool on the lower floor, which is a nice and unusual amenity for this part of London. Overall I like the hotel a lot and would happily stay there for adult trips anytime.
Stayed 5 nights in Jul 2025

10/10 Excellent

Juanjo

Stayed 3 nights in Jul 2025

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

10/10 Excellent

Chrysanthos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at The Londoner in Leicester Square, and it was an exceptional experience. The hotel's location is unbeatable, right in the heart of the city, making it easy to explore London's top attractions. The rooms are beautifully designed, offering a perfect blend of luxury and comfort. The staff were incredibly attentive and went above and beyond to ensure my stay was memorable. The dining options were fantastic, with a variety of delicious dishes to choose from. Additionally, the spa was a true highlight, providing a serene and relaxing environment with top-notch treatments. Overall, The Londoner exceeded my expectations, and I highly recommend it to anyone visiting London.
Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Leicester Square. I felt like as soon as I walked outside the door I was in London. People were watching Wimbledon on a large screen in the park. China town and SOHO were very close and walkable. Staff was wonderful and helpful. The food inside the hotel was great. The hotel has a hot tub, steam room, sauna and pool/spa in the basement. Rooms were very comfortable. I really enjoyed our stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for its location in the middle of the theatre and arts district, easy Tube/Metro/Subway access, outstanding staff, plush rooms; pool, sauna, steam, good breakfast, very soundproof rooms
Stayed 6 nights in Jul 2025

10/10 Excellent

Taejo

Stayed 2 nights in Jul 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and fresh, close to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Charlie

Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Stayed 1 night in Jul 2025

10/10 Excellent

Monika Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Linds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

We had a fantastic stay at The Londoner. It’s right in the middle of everything but it’s relaxing and amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

joan, wexford

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Perfect
Stayed 3 nights in Jul 2025

4/10 Poor

Patrick, Santa Ana

Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Peace

Stayed 1 night in May 2025

10/10 Excellent

Ruchi

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Very Good Hotel, could be a little better.

Very comfortable, excellent gym & leisure. Very average breakfast. Welcome guest only area. Clunky room mix up and inability to communicate between staff members to resolve double booking. Would feel better in less touristy location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing, central for everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Extremely attentive. But check in was late due to high capacity
Stayed 1 night in Jul 2025

2/10 Terrible

Mrs.

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I found this hotel to be a crowded zoo-creepy and unsafe. The management is not professional. I experienced a very uncomfortable situation with drunk locals and the manager Michael Cheong wanted to debate the issue rather than resolve it. This is supposed to be five star (and it has a five star price) but it should be three star at best based on the arrogant and rude, accusatory responses from management.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joaquin

Stayed 5 nights in May 2025

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