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The Londoner

5.0 star property
Luxury hotel with a full-service spa, steps from Leicester Square
VIP Access

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Photo gallery for The Londoner

Rooftop bar
Exterior
Rooftop bar
Rooftop terrace
Indoor pool, free cabanas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

9.4 out of 10
Exceptional
(28 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King City View Room

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Capital Suite

  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room

  • City view
  • 1281 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Tower Penthouse Suite

  • City view
  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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Front of property

Althoff St. James's Hotel & Club London

London City Centre
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 786 reviews
$324 nightly
The price is $389
Mar 1 - Mar 2
Total with taxes and fees
Althoff St. James's Hotel & Club London

About the neighborhood

London

Located in London City Centre, The Londoner is next to popular attractions like Leicester Square and Garrick Theatre. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Leicester Square - 1 min walk - 0.1 miles
  • National Gallery - 2 min walk - 0.1 miles
  • Regent Street - 3 min walk - 0.2 miles
  • Trafalgar Square - 3 min walk - 0.2 miles
  • Piccadilly Circus - 4 min walk - 0.3 miles

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Londoner

Luxury hotel with a full-service spa, steps from Leicester Square
At The Londoner, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 90 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Egyptian cotton sheets. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Is a free cancellation option available at The Londoner?

The Londoner provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Londoner?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at The Londoner on Feb 15, 2026 start from $459.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Londoner?

This hotel is situated in London City Centre, just steps from Leicester Square and Trafalgar Square, and within a short walk of Piccadilly Circus. You'll also find Big Ben and The British Museum less than a mile away.

Is parking available on site at The Londoner?

Yes, valet parking is offered for GBP 90 per day.

Is there a spa available at The Londoner?

The Retreat is the hotel's spa and services include Swedish massages, sports massages, detox wraps, and reflexology.

Does The Londoner feature a casino?

No, The Londoner doesn't have a casino.

Is there an indoor pool at The Londoner?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at The Londoner?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does The Londoner have a hot tub?

Yes, this hotel has a spa tub.

Does The Londoner feature a restaurant that includes a breakfast menu?

Yes, The Londoner serves buffet breakfast for a surcharge on weekday mornings at Whitcomb’s.

Does The Londoner allow pets to stay for free?

No, pets aren't allowed at The Londoner.

Does The Londoner have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Londoner?

The closest major airport to The Londoner is London City Airport (LCY), which is 10.2 mi away (41 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.8 mi away (45-minute drive).

Are there rooms with balconies that I can book at The Londoner?

No, there aren't any guestrooms with balconies at The Londoner.

Does The Londoner offer wedding services?

Take advantage of the wedding venue at The Londoner if you plan to say "I do" during your trip.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1002 reviews
Rating 8 - Good. 114 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen P, New York

Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Stayed 2 nights in Oct 2025

10/10 Excellent

George D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel nicely maintained Resort quality spa
Stayed 2 nights in Oct 2025

8/10 Good

Marcela Saeb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. There was some miscommunication when checking in, where we supposedly got an upgrade but that meant not having the view I specifically requested, and then we were told we needed to wait two hours for a room with that view, but then our requested room was immediately available, so I’m not sure what happened overall. The food in the rooftop bar was amazing, great cocktails as well. Shower gel dispenser didn’t work when we arrived so after leaving a note it was changed - but for the price of the stay this should be checked beforehand. We also couldn’t borrow a cable to charge a phone, and again, for £600+ a night, you’d expect more amenities. Also, the TV stopped working in our second night, but it was quite late so didn’t report it. The spa is great, although the hot section was closed because there was too much chlorine in it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just so beautifully presented and delivered, both products and services. Whether you are looking for quiet and secluded or lively and sociable, the hotel provides something for everyone. We really enjoyed our stay and will definitely be returning to the Londoner again! Great value and 5 star service!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Anwar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more improvements and skills
Stayed 5 nights in Jul 2025

10/10 Excellent

Hawk, Ukiah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hotel in an ideal location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Stayed 1 night in Oct 2025

10/10 Excellent

shahram

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Shaima

Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Oct 2025

10/10 Excellent

Rashid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm coming back

Amazing experience the staffs are will trained and helpful the property looks brand new and the location is amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Marisa, Bloomington

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel so very much!
Stayed 5 nights in Oct 2025

10/10 Excellent

Eugenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and helpful. The rooms aren't super spacious but plenty of room none the less. Has all the essentials and the aircon is adjustable to your comfort. Travelled as a couple with 2 large suitcasea and there was still plenty room to move around. The pool, sauna and steam room were also great to relax in after a busy day and available to all guests. Leicester Square was easy to walk around and access to public transport was great too. Would definitely stay at this hotel again!
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location to get to everything. Service, food, and overall cleanliness were top notch. Enjoyed the pool and sauna etc. rare in London. Will stay again for sure.
Stayed 6 nights in Sep 2025

8/10 Good

aleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel rooms a little small, view out the window nothing to write home about, but breakfast was lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Curt

Stayed 5 nights in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent as always
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are stunning and staff can’t do enough for you
Stayed 1 night in Oct 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and good lobby options. The room was designed in a good way, not themed, just functional but creative. I certainly would recommend.
Stayed 1 night in Aug 2025

4/10 Poor

Hassan

Stayed 4 nights in Sep 2025

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