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The Londoner

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for The Londoner

A modern lounge area with a central fire feature, seating arrangements, and vertical greenery.
A modern hotel lobby with a central seating area, a fireplace, and a visible restaurant named "Whimsical."
A modern building with a glass facade, a central entrance, and a surrounding walkway.
A modern bar area with wooden flooring, bar stools, and a well-stocked liquor shelf.
A modern indoor pool area with a central seating area and skylights.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪2 min walk‬
  • Airport, London (LCY-London City)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room

9.4 out of 10
Exceptional
(37 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room

9.4 out of 10
Exceptional
(12 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King City View Room

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a bedside table with a lamp.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

A modern hotel room with a large bed, bedside tables, a desk, and a TV.

Corner Suite

  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

A modern living room with a sofa, a coffee table with books, a dining area with a bench, and a large plant.

Capital Suite

  • City view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Signature Room

  • City view
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

A modern hotel lobby with a curved sofa, armchairs, a small table with a plant, and large windows offering a city view.

Tower Penthouse Suite

  • City view
  • 2152 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for King Room The Londoner Platinum

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room The Londoner Platinum

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View The Londoner Platinum

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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London City Centre
  • Spa
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About the neighborhood

London

Located in London City Centre, The Londoner is next to popular attractions like Leicester Square and Garrick Theatre. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Theatreland - 1 min walk - 0.0 miles
  • Leicester Square - 1 min walk - 0.1 miles
  • Garrick Theatre - 1 min walk - 0.1 miles
  • National Gallery - 2 min walk - 0.1 miles
  • Trafalgar Square - 2 min walk - 0.1 miles

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪The Moon Under Water (Wetherspoon) - ‬2 min walk

About this property

The Londoner

At The Londoner, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 100 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 100 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Is a free cancellation option available at The Londoner?

The Londoner provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Londoner?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at The Londoner on Nov 8, 2026 start from $696, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Londoner?

This hotel is situated in London City Centre, just steps from Leicester Square and Piccadilly Circus, and within a short walk of Trafalgar Square. You'll also find Oxford Street and The British Museum less than a mile away.

Is parking available on site at The Londoner?

Yes, valet parking is offered for GBP 100 per day.

Is there a spa available at The Londoner?

The Retreat is the hotel's spa and services include deep-tissue massages, prenatal massages, detox wraps, and couples treatments.

Does The Londoner have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and champagne service at this hotel.

Does The Londoner feature a casino?

No, The Londoner doesn't have a casino.

Is there an indoor pool at The Londoner?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is The Londoner a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at The Londoner?

No, but this hotel does have a sauna.

Does The Londoner feature a restaurant that includes a breakfast menu?

Yes, The Londoner serves buffet breakfast for a surcharge each morning at Whitcomb’s.

Does The Londoner allow pets to stay for free?

No, pets aren't allowed at The Londoner.

Are there connecting rooms at The Londoner?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Londoner?

The closest major airport to The Londoner is London City Airport (LCY), which is 10.1 mi away (49 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17 mi away (55-minute drive).

Are there rooms with balconies that I can book at The Londoner?

No, there aren't any guestrooms at The Londoner that offer a balcony.

Does The Londoner offer wedding services?

Take advantage of the wedding venue at The Londoner if you plan to say "I do" during your trip.

The Londoner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 896 out of 1062 reviews
Rating 8 - Good. 110 out of 1062 reviews
Rating 6 - Okay. 30 out of 1062 reviews
Rating 4 - Poor. 13 out of 1062 reviews
Rating 2 - Terrible. 13 out of 1062 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, super central location and a totally slick operation.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location beautiful hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in service and staff were excellent throughout our stay - always on hand to help!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, the lounge was included and the food was amazing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Our home in London!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Wonderful hotel. Thank you to Rajan for your excellent service at whitcomb breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Great amenities especially gym and pool. Staff all incredibly helpful. Would 100% stay here again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel centrally located with easy access to all the area has to offer in a short walk. Retreat was lovely as well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, service was exceptional, nice rooms, Spa was good (must book in advance!)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Modern rooms great staff, and incredible location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and Hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great staff, beautiful rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars , relatively small. Centrally located. Well maintained and very helpfull staff. Very good value for money
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience all round! Would definitely return
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! We spent three nights here, great location for touring around London. The Lancaster tube station is nearby.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, lovely rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel. No complaints other than that the bathroom light is a bit dark.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a bit slow but they gave us amazing service drink passes for the weekend and we sat on the second floor waiting for our room for snacks and all you can drink pass.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Great location as well, perfect walking distance to all the places I wanted to go.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel tremendous staff couldn’t be happier
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, nice amenities including some complimentary food and drinks. Great shower and comfortable bed.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel, great location and very helpful staff. Rooms are comfortable but there is so little wardrobe space it’s impossible to unpack even a small suitcase.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of our best stays in the capital and we’ve stayed in many fantastic hotels there. The room, the staff, the food, the facilities were all perfect. The only downside was the pool wasn’t open which was a reason why I had originally booked the hotel but understood the situation as to why it wasn’t.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, comforting and cozy hotel. Interior was very artistic and the staff were so helpful and polite. Very welcoming thank you. Me and my gf came for her birthday and were blown away. Reviews don’t do here justice enough. Truly beautiful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and helpful staff.
Stayed 2 nights in Mar 2026