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The Londoner

5.0 star property
Luxury hotel with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for The Londoner

Rooftop terrace
View from room
Exterior
Meeting facility
Tower Penthouse Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

9.2 out of 10
Wonderful
(26 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King City View Room

9.0 out of 10
Wonderful
(17 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Capital Suite

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room

  • 1281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Tower Penthouse Suite

  • 2153 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Londoner is next to popular attractions like Leicester Square and Garrick Theatre. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Leicester Square - 1 min walk - 0.1 miles
  • National Gallery - 2 min walk - 0.1 miles
  • Regent Street - 3 min walk - 0.2 miles
  • Trafalgar Square - 3 min walk - 0.2 miles
  • Piccadilly Circus - 4 min walk - 0.3 miles

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪The Moon Under Water (Wetherspoon) - ‬1 min walk

About this property

The Londoner

Luxury hotel with a full-service spa and a fitness center
At The Londoner, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 90 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Egyptian cotton sheets. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Is a free cancellation option available at The Londoner?

The Londoner provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Londoner?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at The Londoner on Jan 4, 2026 start from $463.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Londoner?

This hotel is situated in London City Centre, just steps from Leicester Square and Trafalgar Square, and within a short walk of Piccadilly Circus. You'll also find Big Ben and The British Museum less than a mile away.

Will I be able to park at The Londoner?

Yes, valet parking is offered for GBP 90 per day.

Is there a spa available at The Londoner?

The Retreat is the hotel's spa and services include prenatal massages, deep-tissue massages, reflexology, and body wraps.

Does The Londoner feature a casino?

No, The Londoner doesn't have a casino.

Is there an indoor pool at The Londoner?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about The Londoner?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does The Londoner have a hot tub?

Yes, this hotel has a spa tub.

Does The Londoner feature a restaurant that includes a breakfast menu?

Yes, The Londoner serves buffet breakfast for a surcharge on weekday mornings at Whitcomb’s.

Does The Londoner allow pets to stay for free?

No, pets aren't allowed at The Londoner.

Are there connecting rooms at The Londoner?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Londoner?

The closest major airport to The Londoner is London City Airport (LCY), which is 10.2 mi away (41 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.8 mi away (45-minute drive).

Can I book a room with a balcony at The Londoner?

No, you won't find guestrooms with balconies at The Londoner.

Does The Londoner offer wedding services?

Take advantage of the wedding venue at The Londoner if you plan to say "I do" during your trip.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 817 out of 1006 reviews
Rating 8 - Good. 116 out of 1006 reviews
Rating 6 - Okay. 36 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first, we were nervous about the location-it reminded us of Times Square in New York City (especially the proximity to the M&M's store). However, we were so pleasantly surprised by how tucked away The Londoner is. Once you're inside, it is calm, clean and feels like a solid home base. Our room was wonderful- spacious, clean and the cleaning service was fantastic. We used the spa every morning. We would stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2025

6/10 Okay

Ambika

Business traveler
Liked: Room comfort

Hotel is feeling worn since I last stayed.

I have stayed here many times before but t)8/ time the service was lacking and the hotel felt dated. I had to change the room they initially gave me as it stunk of ver string fumes. No one answers the phone at reception when you call down from the room- they take ages. Housekeeping take very long to bring something and when they finally do it’s wrong. The changing rooms in the spa were soaked with water in the floor and half the lockers not working. They removed the reformer in the gym which was a shame. And one of the bikes and a treadmill was not working. Overall disappointed with my stay this time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Sep 2025

10/10 Excellent

Helen

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a lot of free perks and an amazing amenities in the heart of London. Love to stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located on Leicester Square. Very elegant and clean rooms and drinking areas. The staff are really friendly and added to my pleasant stay. I would love to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Alimah, Ibadan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome
Stayed 6 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, staff were amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Aug 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely details and touches and very welcoming attentive staff. One points note is that we had booked a cabana in the spa and someone else was using it. The lady in the spa tried to get us to use the alternative loungers and when I refused adding it was my partners birthday we then had to stand uncomfortably by as she had to try and persuade those using our cabana to move. Otherwise this is a great hotel and will definitely be staying again…
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't recommend this hotel enough. I’ve stayed here over 20 times and there’s a reason I keep coming back—the service is consistently exceptional. This time I got surprised with a penthouse upgrade! The suite was insanely beautiful and spacious! Incredible staff, incredible service — I’ll never stop coming back. Thank You
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Stayed 1 night in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a special experience

From check-in to dining and swimming this place is amazing with wonderful, service oriented staff. Extremely comfortable and great location.
Stayed 3 nights in Aug 2025

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