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Stratford by Excel Apartments

3.5 star property

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Exterior
Deluxe Apartment | In-room dining
Deluxe Apartment | Bathroom | Hair dryer, towels
Luxury Apartment | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Luxury Apartment | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi

Explore the area

View in a map
154 High St, London, England, E15 2AE
  • Place, Queen Elizabeth Olympic Park
    ‪5 min walk‬
  • Place, Westfield Stratford City
    ‪10 min walk‬
  • Place, London Stadium
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪102 min drive‬

Room options

View all photos for Luxury Apartment

Luxury Apartment | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Luxury Apartment

  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Apartment

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

London

Stratford by Excel Apartments places you in Stratford, within a leisurely stroll of popular sights such as ABBA Arena and London Stadium. This 4-room, 3.5-star apartment building welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators.
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What's nearby

  • Queen Elizabeth Olympic Park - 5 min walk - 0.3 miles
  • ABBA Arena - 10 min walk - 0.6 miles
  • Westfield Stratford City - 10 min walk - 0.6 miles
  • London Stadium - 11 min walk - 0.6 miles
  • Victoria Park - 6 min drive - 1.5 miles

Getting around

  • Pudding Mill Lane Station - 7 min walk
  • Stratford Station - 12 min walk
  • Heathrow Airport (LHR) - 90 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Petit Pret - ‬11 min walk
  • ‪Nero Express - ‬11 min walk
  • ‪Draughts - ‬12 min walk

About this property

Stratford by Excel Apartments

Stratford by Excel Apartments is a smoke-free apartment building.
Each apartment is heated and features a kitchen and space to spread out with a separate bedroom and a sitting area. A Smart TV comes with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a washing machine, an electric kettle, and an ironing board.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Smart TV with digital channels

Laundry

  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Handrails in stairways (39 inches high)
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of GBP 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 25

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

StayInn Stratford London
StayInn Stratford Apartment
StayInn Stratford Apartment London

Frequently asked questions

Is a free cancellation option available at Stratford by Excel Apartments?

Stratford by Excel Apartments provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do around Stratford by Excel Apartments?

This apartment is situated in Stratford within a short 8-minute walk of ABBA Arena and also 11 minutes on foot from London Stadium. You'll also find ExCeL Exhibition Centre and Liverpool Street within a short drive.

Is parking available on site at Stratford by Excel Apartments?

No, this apartment doesn't offer parking.

Does Stratford by Excel Apartments have a casino?

No, Stratford by Excel Apartments doesn't have a casino.

Is there an indoor pool at Stratford by Excel Apartments?

No, there is no indoor pool at this apartment.

Is Stratford by Excel Apartments a good place to stay for couples?

Amenities that appeal to couples at this apartment include premium bedding, a smart TV, and a kitchen.

Are there hot tubs at Stratford by Excel Apartments?

No, there isn't a spa tub at this apartment.

Does Stratford by Excel Apartments have a restaurant with a breakfast menu?

No, Stratford by Excel Apartments doesn't have a restaurant that serves breakfast.

Does Stratford by Excel Apartments allow pets to stay free of charge?

No, pets aren't allowed at Stratford by Excel Apartments.

Are there connecting rooms at Stratford by Excel Apartments?

No, there aren't connecting guestrooms at this apartment.

What is the closest airport to Stratford by Excel Apartments?

The closest major airport to Stratford by Excel Apartments is London City Airport (LCY), which is 5.7 mi away (22 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 19.6 mi away.

Are there rooms with balconies that I can book at Stratford by Excel Apartments?

No, you won't find apartments with balconies at Stratford by Excel Apartments.

Stratford by Excel Apartments Reviews

Reviews

5.2
Rating 10 - Excellent. 6 out of 41 reviews
Rating 8 - Good. 10 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 19 out of 41 reviews

6.4/10

Cleanliness

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal property for staying in Stratford
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

amaan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I will never be booking this place in my life. Please save yourself the triuble
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, room comfort, communication
Modern nicely appointed apartment in a great location. Comfortable bed. The internet was very poor and hardly worked however that could just be the EE Wi-Fi router having a glitch. Little bit noisy in the morning due to the building works, however it was very comfortable and I slept well.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Room comfort, communication

Average at best

The noise was out of control through the night The entrance was a construction site No clear instructions for checking in
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication

Great apartment for a short city break

Great little apartment for a short break with my wife and daughter. Close (0.5 mile) to Stratford station so very handy for central London. The apartment was clean and well presented.
Stayed 4 nights in May 2024
Verified

2/10 Terrible

Klarna

Disliked: Cleanliness, room comfort, communication
Avoid these guys at all cost. Left me stranded.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Check-in was confusing but a great stay.

The apartment was brilliant, large and spacious, well equipped and very clean. Like new. The only niggle was that the instructions for check-in were not clear. After that was sorted all was great.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The property was extremely clean and located close to shopping, train stations and bus routes. The entrance to the flat was very difficult to find due to the construction going on and the entrance was hidden. The wifi was terrible. Otherwise i will stay there again.
Stayed 4 nights in May 2025
Verified

8/10 Good

Charlotte

Liked: Cleanliness, room comfort, communication

Ideal, comfy location to Olympic Stadium

Lovely small, refinished apartment. Nice views of the river. Close to Olympic Stadium which suited us due to the gig we were attending. Small bed (standard double) but comfy. Plenty of pillow options in the wardrobe. Would definitely book again.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

CHRISTOPHER

Liked: Cleanliness
Disliked: Communication
Terrible trying to access the apartment.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Kin David

Liked: Cleanliness
Disliked: Room comfort, communication
Hard to find - property was on a building site with access under a dark alleyway of scaffolding through metal cages to get into the building. Open the windows with beautiful views of a…. Work site. Sofa was small and uncomfortable, noises from pipework so loud. Could not sleep in this place - terrible.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Tina

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I would give this place 0 stars if I could. They discriminated against me and my party based on age and cancelled our booking on the day of check-in, I would not recommend this place at all!
Stayed 1 night in Jul 2023
Verified

8/10 Good

Ashlee

Liked: Cleanliness, room comfort
Disliked: Communication
Check in instructions came 15 Minutes before I checked in at 9:30pm on a freezing cold night. - I was stuck outside the location trying to send them my check in details. No phone number before to call
Stayed 1 night in Mar 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, room comfort

Flat

The flat itself was great but finding it and getting in the property was a nightmare and were not very helpful at first explaining where it was until I sent deposit and had to do this in the street with two cases phone wallet and bank card open
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Nyah

Disliked: Communication
Long checkin process forced me to book else where. When asked for a refund they denied even though I wasn’t at fault
Stayed 5 nights in Oct 2024
Verified

2/10 Terrible

Syeda

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This was a very disappointing and stressful experience, made worse by the fact that this stay was booked for my birthday weekend, which was completely ruined as a result. Upon arrival, we were left stranded for a long time with no reception staff available to assist us. The building was extremely difficult to find, as it was surrounded by scaffolding with no clear signage. We were left standing outside in the cold trying to work out where to go. Despite having no access to the property and no on-site help, we were instructed to complete pre-checks. When we called the contact numbers provided for assistance, the service staff were unhelpful and came across as rude, offering no clear guidance or solution. After a significant delay, we were informed that we could not stay due to an age restriction requiring guests to be over 25 years old. This was unacceptable, as full payment had already been taken and my ID had been provided for verification a week in advance. At no point were we contacted to inform us that we would not be eligible to stay. This situation could have been avoided entirely with proper communication. Instead, we were left without accommodation, support, or clear information despite having complied with all requirements. Overall, the experience was extremely unprofessional, and I would not recommend this property.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, room comfort, communication

DO NOT BOOK THIS PROPERTY

This company is terrible I am reporting them as fraud. They did not provide me the access code the date and time of my trip, and they requested for me to pay a very expensive deposit that has to be bank transfer which is impossible because I don't have a Europe bank to do direct bank transfer. And they did not provide an alternative to pay deposit, they emailed me, the night my trip started stating they will mark me as no show when they never communicated with me or replied to my email i sent them about the access code as they was supposed to before i arrived.
Stayed 4 nights in Mar 2025
Verified

4/10 Poor

karen

Disliked: Cleanliness, room comfort, communication

Dirty and poor contact.

We went for a concert, we couldn't find the property, I had to call them, it was on a work site!! Our apartment when we finally got in was filthy!!! Walls all stained and marked, filthy cream carpets, stained bed linen, dust, hair, it was disgusting. I refused to stay in there so I rang back and we were moved next door, cleaner but again not great, the room stunk as the filthy cream carpets were so dirty stained and smelly, we stayed in the lounge part. Very misleading, codes to get in were wrong, so got locked out for 45 mins, couldn't contact them!! Couldn't wait to leave tbh. Never again. The only good this was tesco was next door and it's a walk to everywhere.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

This apartment is in the middle of a building site

It appears they are currently recladding the building so it’s essentially a building site. There is no front to the building you have to go through the hoardings. I tried to gain access at 6pm but had no information so I was essentially stuck, it took me 50 minutes to get in. Access information was sent 3:17am the next day, which was of no use. The fire alarm was going off and was very audible for at least 2 hours, it was then muted but still showed an active fault, I would never book an apartment again.
Front entry
Inside of building
Access to the front door
Down stairs
Stayed 1 night in Jun 2024
Verified

6/10 Okay

debbie

Disliked: Cleanliness, room comfort

Frustrating when could be made easier

I had to call the accommodation line about 5 times as we were unable to get in after finally finding property the entry info came in drips and drabs and was very annoying, we were in a first floor apartment and just had loads of scaffolding all around and in walkways, the property itself was a good size but needs a few repairs on walls and fresh paint, floors not clean , only 2 dining chairs when there was 3 of us , no wifi , paying the deposit and info getting in was not easy , we found it difficult and not straight forward , no hangers in wardrobe and no pegs for coats , little annoying things that could be made easier and improve it
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

panoraia

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The state of my apartment when arrived yesterday was a disgrace not to mention it took me approximately an hour to get into the room as I was given the wrong codes to get on to the site. Please see attached images of thing that need cleaning. Coffee table full of mess from the last guest. Dirty hand print on the wall. Chewing gum on the back of the blind in the bedroom. And the worst of all the milk in the fridge for the mould to grow like that it must have been in there for a month. When the fridge is opend the smell of the apartment is unbearable. We were staying there for a week and took till Thursday for someone to even clean this. The contact phone for the property is just one more call centre that asks you to email them so he can pass the complain over.
Stayed 4 nights in Aug 2023
Verified

2/10 Terrible

Derek

Disliked: Cleanliness, property conditions & facilities, communication
WARNING- RUN, RUN, RUN. I am still trying to work out if this operation are scammers or just a really poorly run and poorly managed operation. They took over £1000 from me for a 7 day booking. On the day of my check in they told me the property wasn't available, then changed their mind after I'd made alternative arrangements but then said as I didn't turn up I broke their Ts and Cs so KEPT ALL OF MY MONEY, (over £1000) without me ever stepping foot on their property. They refused to talk to me because they said I didn't book directly with them but did it through Expedia (who I'm afraid don't come out of this too well either). To date they have still not given me back my money. Are they scammers or not? I don't know, do you really want to take that risk???? RUN, RUN, RUN!!!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

James

Stayed 1 night in Feb 2026
Verified

8/10 Good

Kay

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025
Verified

8/10 Good

Callum

Stayed 1 night in Oct 2025