Gem Strathmore Hotel

4.0 star property
Hotel with a restaurant, 9-minute walk to Victoria and Albert Museum

Choose dates to view prices

Photo gallery for Gem Strathmore Hotel

Bar (on property)
Lounge
Staircase
Lobby lounge
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Place, Victoria and Albert Museum
    ‪9 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Buckingham Palace
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Superior Twin Room

8.0 out of 10
Very good
(17 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Double Room

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

7.6 out of 10
Good
(10 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Single Room

  • 86 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • Sleeps 1

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Triple Room

  • Sleeps 3

Superior Room

  • Sleeps 2

Superior Double Room

8.0 out of 10
Very good
(35 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • Sleeps 4

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About the neighborhood

London

Located in London City Centre, Gem Strathmore Hotel is within a 10-minute walk of popular sights such as Victoria and Albert Museum and Science Museum. This 77-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Science Museum - 7 min walk - 0.4 miles
  • Victoria and Albert Museum - 9 min walk - 0.5 miles
  • Hyde Park - 10 min walk - 0.6 miles
  • Kensington Palace - 14 min walk - 0.8 miles
  • Buckingham Palace - 10 min drive - 1.8 miles

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 4 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Fait Maison - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk
  • ‪The Stanhope Arms - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Gem Strathmore Hotel

Hotel with a restaurant, 9-minute walk to Victoria and Albert Museum
Guests of Gem Strathmore Hotel enjoy access to free WiFi in public areas, a business center, and a meeting room. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a library, free newspapers, and laundry facilities.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Other standard amenities include coffee makers, free newspapers, and safes.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 24.50 for adults and GBP 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 24.50 for adults and GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Frequently asked questions

Is free cancellation available at Gem Strathmore Hotel?

Gem Strathmore Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Gem Strathmore Hotel?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Gem Strathmore Hotel on Nov 23, 2025 start from $152.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Gem Strathmore Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Kensington High Street, Natural History Museum, and Victoria and Albert Museum. You'll also find Hyde Park and Kensington Gardens less than a mile away.

Is there parking available at Gem Strathmore Hotel?

No, this hotel doesn't offer parking.

Does Gem Strathmore Hotel include a casino at the property?

No, Gem Strathmore Hotel doesn't have a casino.

Will I find an indoor pool at Gem Strathmore Hotel?

No, there is no indoor pool at this hotel.

Is Gem Strathmore Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Gem Strathmore Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gem Strathmore Hotel have a restaurant with a breakfast menu?

Yes, Gem Strathmore Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Will Gem Strathmore Hotel allow pets to stay free of charge?

No, pets aren't allowed at Gem Strathmore Hotel though service animals are welcome.

Are there connecting rooms at Gem Strathmore Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gem Strathmore Hotel?

The closest major airport to Gem Strathmore Hotel is London City Airport (LCY), which is 11.5 mi away (56 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.5 mi away (34-minute drive).

Are there rooms with balconies at Gem Strathmore Hotel?

No, there aren't any guestrooms with balconies at Gem Strathmore Hotel.

Gem Strathmore Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 394 out of 1026 reviews
Rating 8 - Good. 394 out of 1026 reviews
Rating 6 - Okay. 162 out of 1026 reviews
Rating 4 - Poor. 51 out of 1026 reviews
Rating 2 - Terrible. 25 out of 1026 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

vilasack

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know if they have only one housekeeper but my room was not ready for my check-in and I had to wait until almost 4:30 (check-in was supposed to be 3). At first, I figured they were busy but that clearly was not the case after hanging around waiting. This was on a Monday by the way. Also, they really need to update their phones in the room, the cords don't even reach a manageable distance, literally about 12-16 inches. My trash bin in the bathroom also did not open. The lid was broken and you can seriously just replace one for $5-10. I understand vintage but everything in my room was not very well-maintained.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, close to the underground, restaurants , and shops.
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ivan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stop here
Stayed 1 night in Jul 2025

8/10 Good

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, staff, location, facilities all excellent. Super comfy bed. Only downside was our room location, in the basement (not an issue in itself), but next to the external door / laundry room for the cleaners so we were disturbed early morning.
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service

An okay stay but nothing to set it apart

The Gem Strathmore is constrained by the nature of the building but some better attention to detail could elevate the experience. For example, the picture in our room had slipped out of its surround (and clearly not recently), the cleaner put the contents of the bathroom bin down the toilet (plastic contact lens cases), and wardrobe doors couldn’t open because of the bed. The staff were very pleasant and efficient and the location was excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Terry

Traveled with partner
Liked: Amenities
Great location. Sore from the bed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erin

Stayed 3 nights in Jul 2025

8/10 Good

Viviana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel! The location is fantastic—just two blocks from the tube, which made getting around the city super easy. There are also several amazing free museums nearby, perfect for exploring without spending a fortune. The surrounding area has plenty of great food options, from casual bites to sit-down meals, so you’re never short on choices. The customer service was excellent—staff were always friendly, helpful, and attentive, which made the whole experience even more enjoyable. One thing to note is that the rooms don’t have air conditioning. It wasn’t a big issue during my stay, but it’s something to keep in mind, especially during warmer months. Overall, I’d definitely stay here again and recommend it to anyone visiting the city!
Stayed 8 nights in Jul 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff team were amazing and nothing was a problem. They are a credit to you in delivring excllent customer service.
Stayed 2 nights in Jul 2025

2/10 Terrible

Carin

Stayed 2 nights in Jul 2025

10/10 Excellent

Harikrishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Alun

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful hotel, nicely located and pleasant staff. The beds not comfortable, and we stayed during a warm evening so needed to have windows open and a fan on as no air con. So much noise outside till past 3am from maybe emptying of bins or other maintenance work meant I slept very little so not a comfortable experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Yunna

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We booked the Gem Strathmore hoping for boutique charm and comfort. What we got was a tired hotel trading on location, with service levels that would embarrass a budget hostel. We paid extra for early check-in and called ahead, but still waited past noon with a jet-lagged toddler and zero apology. Staff were indifferent throughout — no greeting, no help with bags, not even a bit of sympathy to our situation. The room was sweltering with no AC, just two small desk fans and plugs only on one side of the room. It was basically a sauna with bedding. No fridge, no plug in the bathroom, and no attempt to make up for it - just a stunning absence of basics. The lift, presumably installed during the Edwardian era and never updated since, took ages to arrive. When it did, it was occupied by a staff member with bags of dirty laundry - he didn't even flinch at the sight of a family waiting with a child and luggage. Expedia mentioned babysitting services(for an extra fee). They don’t exist. When asked, staff shrugged. No apology, no explanation, no gesture of goodwill. We left without staying the night - and no one cared. We paid over $500. For that, we expected hospitality. We would have settled for competence. Instead, we got apathy and the privilege of being ignored. They offered nothing — not even a token refund. Avoid. There are far better uses for your money — and your patience. The only thing gem-like about this place is how hard it is, in every way, to enjoy.
Stayed 1 night in Jul 2025

8/10 Good

Andy

Traveled with group
Liked: Cleanliness, staff & service
Property was fine and generally what I expected for the price.
Stayed 1 night in Jul 2025

4/10 Poor

Kaitlyn

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Used toiletries in the bathrooms. Uncomfortable beds. Only 2 outlets in the rooms (by the door at that- not even next to the beds) and the breakfast that they have you pay for is subpar. I've had better breakfasts at cheap chain hotels. Mugs were also dirty in the room. It is a pretty building though
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, nice rooms - in the recent heatwave, AC would have been a great addition, but fans were placed in room for comfort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice pleasant stay for 2 nights. Great location to Tube 4 min walk away, bars, restaurants etc. free on street parking from Saturday 1.30 to Monday 8am.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

8/10 Good

Steve

Traveled with partner
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Befrin

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025