Brunel Hotel3.0 out of 5.0
Recent guest reviews
Brunel Hotel is a nice 3 star hotel. Has a lot of rooms. Rooms are clean but small. Breakfast is excellent with all what you need. Avoid 4th floor as lift goes only to 3rd floor. Practical low price clean nice hotel. Walk 300m to Paddington station. Hotel is old and rooms have nice large TV but are also not that modern. People are very nice and helpful there.
Great location, not far from Paddington station or Hyde Park! Very friendly & helpful staff! Breakfast buffet was always excellent with very quick & efficient service. Room very tiny, which I understand is normal for London, but clean & tidy, with tea, coffee & biscuits provided daily. However, more hanging rails are needed in the bathroom to hang up hand towels. I would definitely stay here again & I would recommend it to friends & family!
I stayed at The Brunel Hotel for three nights with a friend in September 2017. We took the bus from Stansted, and the hotel was only a short walk from the busstop, which was nice as we arrived late and left very early. The hotel is also close to Paddington station, which will take you pretty much anywhere in London. The reception is open all the time, even during the night, and even though we arrived in the middle of the night, the man at the front desk was very friendly and made us fell very welcome. The rooms are small but nice. It's clean and nicely decorated, there's a Tv (which we didn't turn on, but it was there), cookies and tea that you can have if you want to. Breakfast is fine and includes bread, yoghurt, cereal products, fruit, scrambled eggs and sausages. I would definitely stay here again.
Great hotel if you are on a budget. Great location only few blocks from train station and Hyde Park. The front desk personnel very attentive and helpful. Free buffet breakfast had a fair variaty of food.
Oh dear, the basement story continues with another poor unsuspecting customer. Basing my booking on well angled photographs of a popular hotel booking site, the name itself, and the location we selected a twin room for three nights. A lift that has seen better days struggled with just one person and two bags groaning under the strain. Hoping to be dragged upwards we were unfortunately delivered in the opposite direction to a pitiful cramped room deep in the basement with little light and comfort. To me a twin room means two people with at least two bags each so at least give us some space to move around and store our bags. And to top this there was only one plug socket. So a twin room means two people with at least two devices each to charge, you get my drift. So where do we plug in the fan and where do we put it? Forget trying to iron at the same time. Breakfast okay but not nice in the basement. Sorry would never stay here again. I hope the other rooms are better! Great location for Paddington and tube but I would gladly walk further for a better hotel!
My stay at the Brunel hotel was marred by bedbugs in room 302. My friends and I were bitten such that when we returned to the USA two of us had to go to the doctor and get antihistamine shots. Besides the bedbugs, the elevator was repeatedly broken and the internet barely worked. The hotel is a hazard to one's health and will be reported to every oversight bureau I can report it to.
+ Hotel is very well located in Bayswater. + under 5 minutes walk from Paddington Station + Several convenient stores around the hotel + Rooms are spacious and clean + Free Oyster card was great + Great value for money Cant fault the hotel
When I booked I wasn't expecting to be put in a very small room in the basement, the room was smaller than my kitchen and that included the shower room which was the same size as my cloakroom. The bedroom had two beds each against the wall with a gap of 12 ins between them. The wardrobe was about 15ins wide and 4ft. High. The plus was it had a kettle tea and coffee . And the bathroom provided shampoo and shower gel. I must say the beds were comfortable.
It was the worst experience I even had in a hotel. The first day they gave us a room at the basement (which was not mentioned in the hotel cite). We demanded to change room and the second day they gave us a renovated room on the 2nd floor. The breakfast was awful with 3 hot dishes, cheese and cherry tomatoes. The cleaning was terrible too. The towels had an awful smell like they had been stored for a long time. In addition, we were robbed by 50 euros from the suitcase in our room and at the same day my credit card account was charged with the amount of 420 euros while it was in the same suitcase in my room. Protect yourselves and never visit that hotel!
Room was about 10C hotter than outside temperature and the fan provided was rubbish. That's pretty much enough to make anything else irrelevant although the decor and beds were fine. Bathroom tiny but all clean enough. Breakfast not worth bothering about. Very expensive for what it was, but then it was a busy weekend in the city... wifi didn't work either.
Reviews from Trip Advisor
33% of guests recommend this hotelTotal of 386 reviews