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The Lancaster Hotel

Property class: 4

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Photo gallery for The Lancaster Hotel

A modern interior with a round glass table, a decorative light fixture, and a view of a cityscape through large windows.
A row of white, classical-style townhouses with multiple windows and a central entrance.
A lobby with a round table, a large chandelier, a glass display case, and a painting on the wall.
A hotel lobby with a round table, a chandelier, a display of flowers, and a glass display case with items.
A modern interior with a glass display case, a round table with a vase, a fireplace, and a television.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
36 Lancaster Gate, Bayswater, London, England, W2 3NP
  • Place, Kensington Gardens
    ‪2 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Queensway
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

A hotel room with a bed, a shower, a chair, and a desk.

Superior Double Room, Ensuite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Ensuite

A hotel room with two beds, a desk, a chair, a mirror, and a patterned carpet.

Superior Triple Room, Ensuite

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Ensuite

A hotel room with a large bed, a sofa, a desk, and a mirror.

Superior Suite, Ensuite

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Ensuite

A hotel room with a large bed, a desk, a chair, a mirror, and a window with curtains.

Superior Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite

A hotel room with a bed, a desk with a coffee maker, a chair, a TV, and a window with curtains.

Standard Double Room, Ensuite

7.0 out of 10
Good
(38 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, The Lancaster Hotel is adjacent to Kensington Gardens and within a 10-minute walk of other popular attractions like Hyde Park. This 46-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Kensington Gardens - 2 min walk - 0.1 miles
  • Hyde Park - 6 min walk - 0.4 miles
  • Westbourne Grove - 8 min walk - 0.4 miles
  • Queensway - 9 min walk - 0.5 miles
  • Kensington Palace - 15 min walk - 0.8 miles

Getting around

  • Lancaster Gate Underground Station - 6 min walk
  • London Paddington Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪The Pride of Paddington - ‬9 min walk
  • ‪Tajrish Restaurant - ‬6 min walk
  • ‪The Swan - ‬5 min walk
  • ‪Nipa - ‬8 min walk

About this property

The Lancaster Hotel

At The Lancaster Hotel, guests have access to free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and bathrobes.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
7.8 out of 10, Good, 1,564 reviews
$135 nightly
The price is $162
Nov 22 - Nov 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.99 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.99 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Guards Hotel
Guards Hotel London
Hotel Guards
Hotel Guards London
Hotel London Guards
London Guards
London Guards Hotel
Guard Hotel London
Arbor Hyde Park Hotel
Arbor Hyde Park London
Arbor Hyde Park
Arbor Hyde Park Hotel London, England
Signature Townhouse Hyde Park Hotel London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Hotel Signature Townhouse Hyde Park London
London Signature Townhouse Hyde Park Hotel
Hotel Signature Townhouse Hyde Park
Arbor Hyde Park
London Guards Hotel
Signature Hyde Park London
Signature Hyde Park London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Signature Townhouse Hyde Park Hotel London

Frequently asked questions

Is a free cancellation option available at The Lancaster Hotel?

The Lancaster Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Lancaster Hotel?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at The Lancaster Hotel on Nov 8, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Lancaster Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Royal Albert Hall and Oxford Street less than a mile away.

Is there parking available at The Lancaster Hotel?

No, this hotel doesn't offer parking.

Does The Lancaster Hotel have a casino?

No, The Lancaster Hotel doesn't have a casino.

Is there an indoor pool at The Lancaster Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Lancaster Hotel?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a 24-hour front desk.

Does The Lancaster Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Lancaster Hotel have a restaurant with a breakfast menu?

Yes, The Lancaster Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Lancaster Hotel allow pets to stay for free?

No, pets aren't allowed at The Lancaster Hotel.

Does The Lancaster Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Lancaster Hotel?

The closest major airport to The Lancaster Hotel is London City Airport (LCY), which is 11.7 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.6 mi away (41-minute drive).

Are there rooms with balconies at The Lancaster Hotel?

No, you won't find guestrooms with balconies at The Lancaster Hotel.

The Lancaster Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 1014 reviews
Rating 8 - Good. 371 out of 1014 reviews
Rating 6 - Okay. 209 out of 1014 reviews
Rating 4 - Poor. 66 out of 1014 reviews
Rating 2 - Terrible. 50 out of 1014 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet area, close to many Pubs, Restaurants and Paddington station.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff couldn't do enough really made us feel welcomed a lovely park 5 minutes across the road would definitely come again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, cool room with air con, needed when it was 35C outside, nice breakfast, polite, helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful - the young man on checking was well spoken and super helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great for our 2 night stay. Big enough to accommodate 3 of us comfortably, great shower and air conditioning worked really well. Great transport options too.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay and staff were very helpful
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time with lovely staff
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Perfect location as we were attending BST Hyde park. Hotel was clean although strangely packets of tea bags taped to the ceiling???!!! Staff where excellent couldn't fault them very helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to both under ground and the bus network for getting around London. Easy to reach from Paddington pretty much a straight shot out from the main station and you’re there in 10-15 minutes. Room has great air con keeps you so cool in the crazy London heat which you will 100% need. Would and will stay again in the future when the price is right
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The location was great and the air conditioning worked perfectly (especially important during a heatwave). But they need to spend more time on cleaning the rooms (they were dirty).
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent size room for us 2 adults travelling with 2 children .. 2 double beds and a sofa in room . Bathroom was big great size shower and whole hotel was very clean. Staff on reception were excellent and we were able to leave our boys whilst exploring London.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good hotel in a lovely area - only fault would be - during the hot weather the room needs air-con as the fan provided doesn't cool the room down at all.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

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Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and great location. We stayed there 7 nights in a family room. Quiet yet very close to underground stations, Kensington Gardens, restaurants, and more. The staff is very responsive and nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, nice new bathroom, great location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient to underground and close to Hyde Park. Hotel is not clearly signed, so note 63 as maps not clear. Staff very helpful, with luggage drop facility. Room sufficient in size and facilities. Noise from people on same floor and above caused small disturbance, but not significant. Generally a good base to stay for central London activities, would use again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. with easy walk to two Tube stations. Nice walk across Hyde Park for access to Museums. Staff were very friendly and helpful. I'd definitely recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel is in a great location, close to Paddington station, Hyde Park, restaurants and shops.We appreciated the air conditioning during the heat wave. Breakfast had lots of hot and cold options. Bed was comfortable and room had a small fridge. Staff were friendly and helpful. Only thing to note was building is old and room had old stained carpet and shower glass partition needed repair.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean room comfy bed convenient to metro and other locations. Lots of restaurants choices. Pretty neighborhood.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great location
Stayed 1 night in Dec 2025