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Recent guest reviews

Quaint setting and Kensington area very posh and charming.

Great location, room was very small; the door won’t even open all the way because it hits the bed.

Overall excellent service, location and staff. Very helpful and nice

I finally found a hotel in London that has it all....Comfort, LOCATION, service, intimate size, reasonable price

Great location, excellent staff, comfy beds and linens. My only complaint was not having an electrical outlet int he bathroom. It is very inconvenient to have to dry and style hair away from the vanity. Had to juggle a hairdryer and curling iron on chair near an outlet in the bedroom area.

This hotel is very nice and quiet. It sits not far from multiple Underground stations and close to both Hyde Park and The V & A museum. Very friendly staff, Veronica was very helpful. The only drawback was the room was a little smaller than anticipated, luckily, didn’t spend much time in the room.

Excellent experience. Staff was extremely amazing.

Luxury Hotel conveniently located in the heart of South Kensington. Eats and tube station are just a short walk away. We enjoyed the free mineral water and chocolate.

The hotel staff were friendly, accommodating and kind. They went out of their way to make my stay special. The hotel was comfortable, cozy and great ambience. The bar was chic, the main areas were warm and cozy.

Absolutely exceptional, top to bottom. The neighborhood is lovely, the decor is elegant and tasteful, the staff was friendly and helpful and the food was delicious.

amazing 8 day stay at the kensington! super helpful staff, always friendly, always smiling. never condescending. totally recommend 100%.

The hotel is five minutes to the underground. The service, decor and comfort are perfect

Thoroughly enjoyed being in this hotel during our stay in London. Convenient an beautiful location. Accommodating staff. Very very satisfied.

The Kensington is the perfect British hotel- very English, very cozy, and with the best service and friendliest staff.

The staff is wonderful especially George. They were all very nice and friendly. The hotel is beautiful and dinner at the restaurant was great. The only negative experience we got was the smell along the hallway to our bedroom and the initial odor of our room upon check-in. Other than that, everything was beautiful.

The location was perfect for us to see museums, shop and visit family. More significantly the hotel staff was helpful(always), friendly and good at what they do. Lobby atmosphere for sitting, coffee, tea perfect with lots of energy!

While the first room that was shown to me was exceedingly small and dirty, the Kensington staff then upgraded me to one of the largest hotels in the room, which changed the entire experience to a positive one.

Staff is extremely helpful and kind on arrival & for all needs. Very pleasant. Lobby very pleasant for drinks & coffee.

109-113 Queens Gate London England

Hotel highlights

  • Walking distance to Natural History Museum and Victoria and Albert Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in London City Centre, The Kensington Hotel is within a 10-minute walk of popular sights such as Natural History Museum and Victoria and Albert Museum. This 5-star hotel welcomes guests with 150 rooms and conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a wine bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All of The Kensington Hotel's 150 rooms are soundproofed and have an array of amenities, including minibars, espresso makers, and free newspapers. Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of The Kensington Hotel enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include express check-in, express check-out, and free newspapers.

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed

1 King Bed | Sleeps 3

Suite (The Knightsbridge Suite)

1 King Bed | Sleeps 2

Luxury Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for The Kensington Hotel

Everyone (17) Couples (12) Business (1) Family (1) Other (3)
5
Partner Couples

Quaint setting and Kensington area very posh and charming.

By on Jan 5, 2020

Review comment responded on Jan 5, 2020

Dear Guest, I hope you are doing very well. I would like to take this opportunity to thank you for the feedback you have left here at Expedia. Feedbacks like this helps us to improve our services, as well as, motivates us even more to provide a memorable experiences for our guests. Please do let us know if we can assist you any further. Kind Regards Motiur R. Taj Night Manager The Kensington

4
Partner Couples

Great location, room was very small; the door won’t even open all the way because it hits the bed.

By on Nov 7, 2019

Review comment responded on Nov 7, 2019

Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly, should there have been anything else we could have done to make your stay more comfortable please do reach out to us. We appreciate your feedback and hope we have the pleasure of welcoming you back to the hotel soon. Warm regards Leandro Vittozzi Guest Relations Supervisor

5
Family

Overall excellent service, location and staff. Very helpful and nice

By on Aug 21, 2019

5
Everyone

By on May 30, 2019

Review comment responded on Jun 6, 2019

Dear guest, we really appreciate your feedback. Regards

5
Everyone

By on Nov 26, 2018

Review comment responded on Nov 26, 2018

Thank you very much for your rating. We hope to see you again very soon to The Kensington and wish you a wonderful week ahead. Warm regards, Margaux Sposito Guest Relations Executive

5
Everyone

I finally found a hotel in London that has it all....Comfort, LOCATION, service, intimate size, reasonable price

By , from Budapest on Aug 12, 2018

Review comment responded on Aug 13, 2018

Dear Bruce Thank you for your wonderful review. We are delighted to read you experienced a most enjoyable stay at The Kensington with highlights including the excellent location, the service and comfort of the rooms. We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to London. Kind regards, Margaux Sposito Guest Relations Executive

5
Everyone

Great location, excellent staff, comfy beds and linens. My only complaint was not having an electrical outlet int he bathroom. It is very inconvenient to have to dry and style hair away from the vanity. Had to juggle a hairdryer and curling iron on chair near an outlet in the bedroom area.

By , from North Carolina on Jul 8, 2018

Review comment responded on Aug 14, 2018

Dear Catherine, Thank you for your wonderful review. We are delighted to read you experienced a most enjoyable stay at The Kensington with highlights including the excellent location, super friendly staff and confortable rooms. Please, do contact me or any of my colleagues Duty Manager prior to your next stay. We will make sure we create a wonderful experience for you and find a room that will match perfectly your requests: maybe a Classic Room with a different layout, or, why not, one of our lavish Deluxe Rooms or Studio Suites to experience the finest luxury and grandeur of The Kensington. We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to London. Kind regards Margaux Sposito Guest Relations Executive

4

very nice and quiet...

Everyone

This hotel is very nice and quiet. It sits not far from multiple Underground stations and close to both Hyde Park and The V & A museum. Very friendly staff, Veronica was very helpful. The only drawback was the room was a little smaller than anticipated, luckily, didn’t spend much time in the room.

By , from Los Angeles on Jun 9, 2018

5
Everyone

Excellent experience. Staff was extremely amazing.

By on Apr 21, 2018

5
Everyone

Luxury Hotel conveniently located in the heart of South Kensington. Eats and tube station are just a short walk away. We enjoyed the free mineral water and chocolate.

By on Mar 13, 2018

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