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Sapphire Hotel

3.0 star property
Hotel in London, near Westfield London Shopping Centre

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Photo gallery for Sapphire Hotel

Front of property - evening/night
Staircase
Lobby
Property grounds
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

7.8 out of 10
Good
(48 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

7.2 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Lobby

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Total with taxes and fees
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About the neighborhood

London

Located in Hammersmith within a short walk of Westfield London Shopping Centre, Sapphire Hotel is within a mile (2 km) of other popular sights such as Kensington High Street. Each of the 14 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and an LED TV.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Olympia Events - 15 min walk - 0.8 miles
  • Eventim Apollo - 16 min walk - 0.9 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Liz Cafe - ‬3 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Thai Rice - ‬2 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
Guests staying at Sapphire Hotel enjoy free WiFi in public areas, a computer station, and a TV in a common area. Staff members are on hand to provide concierge services and luggage storage.
Guests can expect free WiFi and LED TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and fans.

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Exterior
Wedgewood Hotel
  • Free WiFi
  • Restaurant
  • 24/7 front desk
6.6 out of 10, 1,001 reviews
$54 nightly
The price is $65
Feb 10 - Feb 11
Total with taxes and fees
Wedgewood Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Is free cancellation available at Sapphire Hotel?

Sapphire Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sapphire Hotel?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Sapphire Hotel on Jan 25, 2026 start from $43.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sapphire Hotel?

This hotel is situated in Hammersmith within a short 17-minute walk of Kensington High Street and also 12 minutes on foot from Westfield London Shopping Centre. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Sapphire Hotel?

No, this hotel doesn't offer parking.

Does Sapphire Hotel include a casino?

No, Sapphire Hotel doesn't have a casino.

Will I find an indoor pool at Sapphire Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sapphire Hotel?

Amenities at this hotel that appeal to couples include a turndown service and concierge services.

Does Sapphire Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sapphire Hotel feature a restaurant that includes a breakfast menu?

No, Sapphire Hotel doesn't have a restaurant that serves breakfast.

Will Sapphire Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sapphire Hotel.

Does Sapphire Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sapphire Hotel?

The closest major airport to Sapphire Hotel is Heathrow Airport (LHR), which is 13 mi away (28 minutes by car). Another top airport is London City Airport (LCY), which is located 14.6 mi away (62-minute drive).

Are there rooms with balconies that I can book at Sapphire Hotel?

No, you won't find guestrooms with balconies at Sapphire Hotel.

Sapphire Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 273 out of 1007 reviews
Rating 8 - Good. 319 out of 1007 reviews
Rating 6 - Okay. 203 out of 1007 reviews
Rating 4 - Poor. 105 out of 1007 reviews
Rating 2 - Terrible. 107 out of 1007 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice quiet place just to stay at for my gig at the o2 academy nearby
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
Good for the price. Basic, no frills. Friendly staff.
Stayed 3 nights in Oct 2025

4/10 Poor

Marcus

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the photos . Dirty stained carpet - possibly marked with gum? Substantial burn mark in top of table, missing filter on basin drain. Linen was ok. Feel quite misled as I selected the property over others based on the photos they presented.
Stayed 3 nights in Oct 2025

8/10 Good

Jamie L

Liked: Amenities
The Accommodation was worthy of what I paid for and about what I expected based on the reviews. The bedding and towels were clean - which was the most important part of any hotel, the only annoyance was going up 4 flights of stairs anytime I wanted to go to my room, However I was not in the room that much except for the evenings after exploring the city. Hotel is close to a lot of great food options, easy and close access to any sort of public transportation, the neighborhoods around were relatively quiet and nice to walk around, while feeling safe. They could use a good cleaning or the carpets but other than that I would most likely stay here again. The only thing I’d have to downfall is that the rooms on the top floor get hot if you don’t keep windows open, of course this means you hear the police sirens a lot more. They also should update the photos of the rooms.
Stayed 8 nights in Oct 2025

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mara

Stayed 1 night in Oct 2025

4/10 Poor

Ewout

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
The property is very very noisy. The street notices come straight in the room. Curtains didn’t close properly so light kept coming in. Difficult to sleep with all the noise
Stayed 4 nights in Oct 2025

8/10 Good

Tenzin

Stayed 1 night in Oct 2025

8/10 Good

Sydney

Stayed 6 nights in Oct 2025

10/10 Excellent

Christina

Stayed 6 nights in Oct 2025

10/10 Excellent

Costel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 2 nights in Oct 2025

6/10 Okay

Stuart

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

4/10 Poor

Aklilu

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby! Excellent friendly staff!
Stayed 1 night in Oct 2025

6/10 Okay

Joaquin

Decent room for the price. Not super nice but a great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Priscilla

Stayed 4 nights in Sep 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service
The hotel served its purpose for us. It was clean and comfortable staff friendly. Set up was a bit odd with check-in actually in a different hotel and the room in a separate building. All in all clean room in decent location fine for one night
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Business traveler
I enjoyed the fact that there were numerous shops and eateries around . It was a good atmosphere. The hotel should however ensure that the rooms are hovered regularly and at least washrooms and bathrooms are cleaned a bit regularly when there is a guest in.
Stayed 6 nights in Sep 2025

6/10 Okay

Ana

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Mercedes

Disliked: Staff & service, amenities, property conditions & facilities
I do not recomend this Hotel to any travellers, terrible condition, i had a bad experience to this Hotel, room was super dirty staff are not accommodating, Bed was super dirty, not comportable to stay for travellers
Stayed 4 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, lots of dining choices nearby, a small Sainsburys adjacent to the hotel, and very pleasant reception staff. Room could have been cleaner and looked a bit tired, but it's nothing that would put you off staying and is reflected in the price. Will stay there again next time I'm down that way.
Stayed 1 night in Sep 2025

6/10 Okay

RichardKarlOscar

Stayed 1 night in Sep 2025

10/10 Excellent

Shoaib

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Holly

Liked: Room comfort

Ended up in a different hotel?

We did not end up staying in the Saffire hotel as when we got there as looked like there was work getting done, we were directed to a couple of doors down to a different hotel - pearl hotel. We were placed in a basement room which had a very strong smell of damp! The fire alarm outside the door was beeping none stop to which we were told someone was coming today to fix it which they didn’t. There was even anti mould paint left out that they had been using!! It was not good - damp and no fire alarm in a basement room is a health risk! Requested to move room due to the smell and noise. Moved into the pearl hotel which was better. Very basic but comfy bed and nice big windows. Was okay for what it was didn’t have much. Tea and coffee, but no milk. Cleaner had been in and left windows open so it was freezing when we got in, and it had been raining. Was an alright stay but confused why we were able to book the saffire hotel when it wasn’t there where we were put! So room was different to what we booked so not very impressed with that. Location was good, close to transport.
Stayed 2 nights in Sep 2025