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Sapphire Hotel

3.0 star property
Hotel in London, near Westfield London Shopping Centre

Choose dates to view prices

Photo gallery for Sapphire Hotel

Front of property
Lobby
Property grounds
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board
Staircase

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

7.8 out of 10
Good
(46 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

7.2 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in Hammersmith within a short walk of Westfield London Shopping Centre, Sapphire Hotel is within a mile (2 km) of other popular sights such as Kensington High Street. Each of the 14 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and an LED TV.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Olympia Events - 15 min walk - 0.8 miles
  • Eventim Apollo - 16 min walk - 0.9 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
Guests staying at Sapphire Hotel enjoy free WiFi in public areas, a computer station, and a TV in a common area. Staff members are on hand to provide concierge services and luggage storage.
Guests can expect free WiFi and LED TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and fans.

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  • Free WiFi
  • Housekeeping
  • 24/7 front desk
7.4 out of 10, Good, 1,267 reviews
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The price is $66
Dec 18 - Dec 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Is free cancellation available at Sapphire Hotel?

Sapphire Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Sapphire Hotel?

This hotel is situated in Hammersmith within a short 12-minute walk of Westfield London Shopping Centre and also 17 minutes on foot from Kensington High Street. You'll also find Hyde Park and Marble Arch within a short drive.

Is parking available on site at Sapphire Hotel?

No, there isn't parking at this hotel.

Does Sapphire Hotel include a casino?

No, Sapphire Hotel doesn't have a casino.

Will I find an indoor pool at Sapphire Hotel?

No, there is no indoor pool at this hotel.

Is Sapphire Hotel good for couples?

Amenities at this hotel that appeal to couples include a turndown service and concierge services.

Are there hot tubs at Sapphire Hotel?

No, this hotel doesn't have a spa tub.

Does Sapphire Hotel feature a restaurant that includes a breakfast menu?

No, Sapphire Hotel doesn't have a restaurant that serves breakfast.

Will Sapphire Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sapphire Hotel.

Does Sapphire Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sapphire Hotel?

The closest major airport to Sapphire Hotel is Heathrow Airport (LHR), which is 13 mi away (28 minutes by car). Another top airport is London City Airport (LCY), which is located 14.6 mi away (62-minute drive).

Are there rooms with balconies at Sapphire Hotel?

No, there aren't any guestrooms with balconies at Sapphire Hotel.

Reviews

Sapphire Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 114 out of 1000 reviews

Reviews

8/10 Good

Shervin

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it very much
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff cream and quiet room
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Earl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mayra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good enough. My Friend and I were out most of the time. We booked the small room with 2 twin beds and prívate bathroom on the first floor it was comfortable . The staff were nice . The area didn’t look secure BUT tbh we never had any problem of safety. Transportation was good. I just wish they had like a long mirror in the room. Overall it was good!
Stayed 4 nights in Aug 2025

10/10 Excellent

Amal

Stayed 1 night in Aug 2025

10/10 Excellent

Mis p

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Isabell

Traveled with group
Liked: Property conditions & facilities, room comfort
Was a bit hard to get in contact with the hotel. Room was great, clo
Stayed 3 nights in Aug 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located budget hotel

Well located budget hotel. The rooms were cleaned every day and for the price, the amenities were excellent. Overall, great value for money.
Stayed 3 nights in Aug 2025

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Rooms small and the stairs to the top was a pull. Otherwise no issues
Stayed 3 nights in Aug 2025

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property manager and his cleaning staff was very professional property manager was very kind and helpful
Stayed 8 nights in Aug 2025

10/10 Excellent

Agnis

Stayed 7 nights in Jul 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean tidy room in a great spot for tube and airport access
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

helle filskov

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Felix Fernando

Stayed 2 nights in Aug 2025

6/10 Okay

Yuliana

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
El área super bien ubicada , solo se escuchaba demasiado ruido de las otras habitaciones ,la alfombra demasiado sucia y vieja , los baños tienen moho , pero es una opción barata y bien ubicada , tienes que cargar tus maletas por unas escaleras muy angostas y no hay personal que te ayude .
Stayed 3 nights in Aug 2025

8/10 Good

Helena

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Property was good for what we needed
Stayed 2 nights in Jul 2025

8/10 Good

Benko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

ekaterina

Disliked: Property conditions & facilities
Hi, There was water coming from the ceiling one of the nights, the bathroom was flooded and I couldn't sleep. Requested a refund for one night but still didn't hear from hotel. Please get in touch!
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great hotel for my little business stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy stay, clean, quiet and friendly. The local area can get quite busy, but there's decent food options around and some pubs and coffee shops. Very near Westfield. the owners/management are always friendly and welcoming, and go out of their way to accommodate any requests. would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tsvetalina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Dorothy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

HASRET CAN

Liked: Cleanliness
Stayed 1 night in Jul 2025