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Sapphire Hotel

3.0 star property

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Photo gallery for Sapphire Hotel

Front of property - evening/night
Triple Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Lobby
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Single Room, Private Bathroom

8.0 out of 10
Very good
(52 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Private Bathroom

7.2 out of 10
Good
(42 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Private Bathroom

7.6 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

London

Located in Hammersmith within a short walk of Westfield London Shopping Centre, Sapphire Hotel is within a mile (2 km) of other popular sights such as Kensington High Street. Each of the 14 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and an LED TV.

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.2 miles
  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 17 min walk - 0.9 miles
  • Olympia Events - 17 min walk - 0.9 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪Ho-ja - ‬5 min walk

About this property

Sapphire Hotel

Guests staying at Sapphire Hotel enjoy free WiFi in public areas, a computer station, and a TV in a common area. Staff members are on hand to provide concierge services and luggage storage.
Guests can expect free WiFi and LED TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and fans.

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Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Is free cancellation available at Sapphire Hotel?

Sapphire Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sapphire Hotel?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Sapphire Hotel on Jun 7, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sapphire Hotel?

This hotel is situated in Hammersmith within a short 17-minute walk of Kensington High Street and also 12 minutes on foot from Westfield London Shopping Centre. You'll also find River Thames and Harrods within a short drive.

Will I be able to park at Sapphire Hotel?

No, this hotel doesn't offer parking.

Does Sapphire Hotel include a casino?

No, Sapphire Hotel doesn't have a casino.

Will I find an indoor pool at Sapphire Hotel?

No, there is no indoor pool at this hotel.

Is Sapphire Hotel good for couples?

Couples staying at this hotel will value amenities like turndown service, free WiFi in some guestrooms, as well as concierge services.

Are there hot tubs at Sapphire Hotel?

No, there isn't a spa tub at this hotel.

Does Sapphire Hotel feature a restaurant that includes a breakfast menu?

No, Sapphire Hotel doesn't have a restaurant that serves breakfast.

Will Sapphire Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sapphire Hotel.

Are there connecting rooms at Sapphire Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sapphire Hotel?

The closest major airport to Sapphire Hotel is Heathrow Airport (LHR), which is 13 mi away (28 minutes by car). Another top airport is London City Airport (LCY), which is located 14.6 mi away (62-minute drive).

Can I book a room with a balcony at Sapphire Hotel?

No, you won't find guestrooms with balconies at Sapphire Hotel.

Sapphire Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 193 out of 1005 reviews
Rating 4 - Poor. 96 out of 1005 reviews
Rating 2 - Terrible. 98 out of 1005 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
Good value, easy location, warm
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Clean room and shower room, nice amenities (coffee, tea). Quite hotel convenientily located. The staff was particularly helpful and friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rashid

Good location, clean room, friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean bathroom, friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anjana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel on Prime location in Hammersmith near to Westfield London, underground station and bus station. Affordable option. Satisfied with our one night stay as a family of 3.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay very clean room and pleasant staff. Very local to everything
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dimitri

Liked: Property conditions & facilities
Needed more mirrors in rooms but it was very convenient
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Yes I have really enjoyed my stay with your hotel. Would gladly recommend it to my family and friends 👌✅
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bader

Was great for the price paid!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Nick

Liked: Staff & service, amenities
Bed was suppose to be a double but definitely wasn’t was at best a big single. Staff very friendly and helpful would recommend this place great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service
Great Value, good bed
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kieron

Liked: Cleanliness, staff & service, amenities
Clean, warm room. Check in and out was easy, with a courteous staff member. Would sesy again, good value for the price we paid.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
Clean warm quiet room in the lower level
Stayed 1 night in Jan 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and housekeeping came daily which was helpful. Great location! Only thing that could have been better would to have been a garbage can in the room or bathroom. Would stay again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kim Thomas

Liked: Cleanliness, staff & service
Clean, Quiet, friendly staff. I would stay there again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Cozy place, good location and helpful staff. Really enjoyed the neighborhood
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Spotless curtous and blissful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was kind, and the neighborhood proved to be great. Would recommend to anyone considering staying here.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Did what it says on the website. Clean, provided good bed, hot water and not expensive. Great Job!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was well equiped and the bed was very comfortable. The room was very clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very basic and a nice bang for the pound. Nice staff and about a ten minute walk to two different Underground stations. Please note that it is a 15 minute Underground ride to where the main touristy London activities are, but the place is a lot more reasonably priced. I would definitely stay here again.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget value and really good quality for the money
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

mohamadrashid

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. One of the best sleep I had for long time
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were very nice! The place was clean and cozy.
Stayed 2 nights in Nov 2025