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Sapphire Hotel

3.0 star property

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Photo gallery for Sapphire Hotel

Front of property - evening/night
Staircase
Triple Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi
Property grounds
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Single Room, Private Bathroom

8.0 out of 10
Very good
(52 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Private Bathroom

7.2 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Private Bathroom

7.4 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in Hammersmith within a short walk of Westfield London Shopping Centre, Sapphire Hotel is within a mile (2 km) of other popular sights such as Kensington High Street. Each of the 14 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and an LED TV.

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.2 miles
  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 17 min walk - 0.9 miles
  • Olympia Events - 17 min walk - 0.9 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Zarathustra Cafe - ‬7 min walk

About this property

Sapphire Hotel

Guests staying at Sapphire Hotel enjoy free WiFi in public areas, a computer station, and a TV in a common area. Staff members are on hand to provide concierge services and luggage storage.
Guests can expect free WiFi and LED TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and fans.

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Hotel 65
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Is free cancellation available at Sapphire Hotel?

Sapphire Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sapphire Hotel?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Sapphire Hotel on May 10, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sapphire Hotel?

This hotel is situated in Hammersmith within a short 17-minute walk of Kensington High Street and also 12 minutes on foot from Westfield London Shopping Centre. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Sapphire Hotel?

No, this hotel doesn't offer parking.

Does Sapphire Hotel include a casino?

No, Sapphire Hotel doesn't have a casino.

Will I find an indoor pool at Sapphire Hotel?

No, there is no indoor pool at this hotel.

Is Sapphire Hotel good for couples?

Couples staying at this hotel will value amenities like turndown service, free WiFi in some guestrooms, as well as concierge services.

Are there hot tubs at Sapphire Hotel?

No, there isn't a spa tub at this hotel.

Does Sapphire Hotel feature a restaurant that includes a breakfast menu?

No, Sapphire Hotel doesn't have a restaurant that serves breakfast.

Will Sapphire Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sapphire Hotel.

Are there connecting rooms at Sapphire Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sapphire Hotel?

The closest major airport to Sapphire Hotel is Heathrow Airport (LHR), which is 13 mi away (28 minutes by car). Another top airport is London City Airport (LCY), which is located 14.6 mi away (62-minute drive).

Can I book a room with a balcony at Sapphire Hotel?

No, you won't find guestrooms with balconies at Sapphire Hotel.

Sapphire Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 296 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Florentyna

Sta
Stayed 1 night in Jan 2026

10/10 Excellent

Paolo

Business traveler
Liked: Cleanliness, staff & service
Great Value, good bed
Stayed 1 night in Jan 2026

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service
very noisy from outside and too many light coming in. Need better curtains and double glazing.
Stayed 1 night in Jan 2026

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
Easy instructions to get keys from sister hotel a few yards along the road. Friendly member of staff. Room was clean. The thin duvet on bed was fine for me, but others might appreciate an additional blanket in winter.
Stayed 1 night in Jan 2026

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless curtous and blissful
Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean warm quiet room in the lower level
Stayed 1 night in Jan 2026

10/10 Excellent

Bader

Was great for the price paid!
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Yes I have really enjoyed my stay with your hotel. Would gladly recommend it to my family and friends 👌✅
Stayed 4 nights in Jan 2026

6/10 Okay

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities
Overall, this hotel offers excellent value. The room was immaculate, the shower had great pressure, and the front desk staff provided a warm and professional welcome. Unfortunately, my experience was significantly overshadowed by persistent loud banging from the floor above. While I am unsure of the exact source, the constant noise was quite disruptive and impacted the quality of my stay."
Stayed 1 night in Jan 2026

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
I had to stay in the sister hotel as my original room was occupied but the gentleman on reception was very apologetic and helpful and put me in a bigger room. All clean, warm and comfortable only downfall was there was loud music playing mostly through the night but apart from that I would definitely stay again as it’s easier for work sometimes.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay very clean room and pleasant staff. Very local to everything
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander, Mountain View

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean bathroom, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very basic and a nice bang for the pound. Nice staff and about a ten minute walk to two different Underground stations. Please note that it is a 15 minute Underground ride to where the main touristy London activities are, but the place is a lot more reasonably priced. I would definitely stay here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

mohamadrashid

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. One of the best sleep I had for long time
Stayed 1 night in Jan 2026

8/10 Good

Charlotte, Whitefish Bay

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and housekeeping came daily which was helpful. Great location! Only thing that could have been better would to have been a garbage can in the room or bathroom. Would stay again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very courteous and friendly. There was an issue with the room we were staying in so they immediately switched us. Our new room was just what we needed. Definitely recommend!
Stayed 4 nights in Dec 2025

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were near the laundry rooms/deposit on the underground floor. The room wasn't really cleaned the days we were there. The bathroom was claustrophobic with no venting.
Stayed 5 nights in Dec 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, but I booked The sapphire and was given a room at The Pearl. Some noise from the lobby.
Stayed 2 nights in Dec 2025

6/10 Okay

Amelie

Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Dec 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 7 nights in Nov 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities
Good value if booked in advance. We were given a bigger room than we’d booked. Good location: 10-15min walk from Shepherd’s Bush, Goldhawk Road and Hammersmith tube stations. Also good bus connections up and down Shepherd’s Bush Road. Generally good experience but the room was extremely hot, which strangely was not coming from the radiator. Better than being too cold but be warned. I woke up sweating both nights / mornings.
Stayed 2 nights in Dec 2025

10/10 Excellent

attila

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Dec 2025