Earls Court Gardens Hotel - Guest house1.5 out of 5.0
Recent guest reviews
Stayed here at the end of April 17. Worst hotel I have ever stayed in, bugs in bed, window could not close as it was warped, huge gap at top, mouse trap under the bed and no fire escape. We removed four bugs from the bed when we returned after midnight and reception was closed. Complained in the morning and were given another room down the old iron steps outside, but it was clean and bug free. Complained to Booking.com also and it was agreed that we would get a refund for the first night, well surprise surprise, still no refund even though I have emailed both the hotel and Booking.com almost every day. They then said they did a refund and sent me a copy of the refund receipt but refunded to the wrong account. NEVER again.
After the first night I left. First of all I can not live with the mouses (we are in 21 Century). It was in the room, at he reception MOUSE TRAP. The small is horrible, no clean, the carpet full of Shiite. The furniture broken, old and so used. mucus on the wall, believe this HOTEL SHOULD NOT FUNCTION IT SHOULD BE CLOSED!!!!! Hey Authority from London, with this kind of hotel, we, the tourists, are in real danger, to go home with diseases. they don t have AIR CONDITIONING, I could not sleep because was so warm, am with the window open it was to much noise. SO DON"T MAKE THE MISTAKE TO BOOK THIS HOTEL IT WILL BROKE YOUR VACATION FOR SURE>
2 positives staff friendly and location negatives if you get room 101 refuse it as no space to swing a cat trains every 5 minutes and to top that they started rail replacement work and the windows do not shut out the noise. No air con so hottest weekend of the year had to have window open. Pillows what pillows better off bringing ur own unless you enjoy resting ur head on the mattress.
Terrible. Read the reviews below, they are true. Arrived at night due to the flight delay just to find out the hotel was closed and you must go to another hotel to get your access. At 3 am and and with your luggage. The internet is poor, the reception doesn't care. Avoid it.
I stayed at Earls Court Gardens this past week for 6 nights. First the positive; the front desk staff were very nice and helpful. The location was very convenient to the tube and central London. That's all the positive unfortunately. The room was spacious but was awful. Bed was very lumpy and uncomfortable. I was on the top floor so it was a thousand degrees. The tube line was outside my window so it was very loud. On my last evening, they did tube construction all night so I didn't sleep at all. The water temperature in the shower was impossible to control. I could hear all the people in the neighbouring rooms. The room needs a minimum of a coat of paint, some sort of artwork, and perhaps some new curtains. The entire hotel was in rough shape. I would not recommend this hotel to anyone. Sorry.
51 steps up to a dirty, Noisey[even with windows shut] room, Dirty Shower which was hard to use and had a broken plug,happy woman at desk and that is the only good thing to say about it, I would never go again even if it was free
If you like trains going by every five minutes, this place is for you. If you like hitting the bed as you open the door, this place is for you. If you don't have any need for space or room of any kind except for a cheesy door that may keep others out, but you like to hear their conversations and other activity, this place is for you. Minus five stars. For what you pay at this place, you can get a decent room elsewhere. Clue, they will provide pictures of the room. Another clue, if the room doesn't have a fridge, don't bother. That tells you what the rest of the amenities are going to be. If you just need a room long enough to do the Deal with your temporary boyfriend, this is the place for you. Obviously wouldn't recommend it. Sleep in the streets.
I was there a couple of years ago and now Im seeing that People today are having the same issues I had with this place "I cant call it Hotel cause it really isnt. Seems like they made a Little of renovation but still same problems, dirty as hell, bad shape old bed, the hell damn noise from the Train rails is unbearable. Pictures that you see here from 2014 are the same as I had back then, now seems like the renewed something but still and awfall place.
The only things going for this hotel was that it was cheap and close to the tube station. The room we were given 101 barely fit the bed so we had to crawl up the bed to get into it as there was no room at the sides to get in or out. The noise from the trains passing by every few minutes was unbearable even with the window closed. The room was also too hot to sleep but we couldn't open the window because of the noise. The mattress sagged in the middle and the pillows were are flat as pancakes so we both got back pain. There were mouse-traps all around the room and hallways. We asked to be given another room but were told there was none available. We've asked for a refund but have had no response. Honestly the worst hotel we've ever stayed in!
Budget room and that is what it is. Could have paid double around the corner. Staff need more training as very un organised but friendly. Pillows are small place is noisy but that is London for you. It's ok for one night but no more than that!
- Walking distance to Natural History Museum
- Free in-room WiFi
Located in South Kensington within a short walk of Natural History Museum, Earls Court Gardens Hotel - Guest house is within a mile (2 km) of other popular sights such as Royal Albert Hall. The 16 rooms at this hotel include coffee makers and TVs. Buckingham Palace and Big Ben are also nearby.
All 16 rooms provide coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi.
Front-desk staff can assist with tours/tickets and securing valuables.
Reviews from Trip Advisor
4% of guests recommend this hotelTotal of 267 reviews