Earls Court Gardens Hotel - Guest house1.5 out of 5.0
Recent guest reviews
The only things going for this hotel was that it was cheap and close to the tube station. The room we were given 101 barely fit the bed so we had to crawl up the bed to get into it as there was no room at the sides to get in or out. The noise from the trains passing by every few minutes was unbearable even with the window closed. The room was also too hot to sleep but we couldn't open the window because of the noise. The mattress sagged in the middle and the pillows were are flat as pancakes so we both got back pain. There were mouse-traps all around the room and hallways. We asked to be given another room but were told there was none available. We've asked for a refund but have had no response. Honestly the worst hotel we've ever stayed in!
Budget room and that is what it is. Could have paid double around the corner. Staff need more training as very un organised but friendly. Pillows are small place is noisy but that is London for you. It's ok for one night but no more than that!
Booked this hotel on booking.com from the photos it looked basic but clean and rooms looked ok even if it was a little on the small side When arrived at the hotel our heart sank from the looks of the outside it didnt look good and from there on it didnt get any better The room was small and the double bed was way to soft with two of the worlds thinist pillows on it and two cushions on top The bed was broken and had been sort of repaired by a few bits of 4x2 holding it together with a break down the side The mattress was way too soft and sank in the middle so you roll into the middle of the bed Under the thin duvet was a pleasant supprise to see That this hotel gives you a complimentary hair clip Another one left on the floor and another one in the bathroom shelf There was a broken bulb on the bathroom floor also Paint over bathroom shelf cabinet and shower head The tap in the sink moved all over the place when you touched it and under the sink was filthy The bedroom walls had marks all over them and a big dent in the wall by the window Bedside cabinet draw was broken too The underground trains go past every 1-2 minutes all day/night and is very loud The bin in the room was a plastic Disney frozen bin The bed also had black spots all over it and there was a covered old mold patch on the wall There is mouse poison traps everywhere is the hall and the window in the hall is covered in paint splatters and dirt AVOID THIS HOTEL AT ALL COSTS
I did the booking for this accommodation by Booking.pt and the reviews were not bad at all, but after I saw the comments here in tripadvisor, I started to be REALLY afraid of the place (I already knew that London doesn't have good and clean places only if you want to spend a fortune, I'm comparing with accommodations in Portugal, Spain or even France or Germany). The photos that I saw were some quite socking for me, and so I was until the last second (when I get into the hotel and room) afraid with the conditions of the place. I must tell that I had a good surprise when I get into the room..uf..it was an good relief. The room has good internet wifi signal, it was clean and warm. Toilet has towels, shower gel, hot water and it seemed clean either. There is a tv and a kettle with tea sacs if you want to use. The pillows were to soft but I like that, the mattress was to soft and so could be not good for everyone's back. The "food" was still under the bed, as I saw in previous photos. Only problem, it was some water was leaking to the floor below us, but no water was in our floor during the shower, so we didn't know what happened. The underground station is 5min walking, and bakeries and pubs are near too (5min. walking).
The hotel was clean and the reception lady was friendly, and its a very good location, very short walk to the main street and good for trnasport links................however the room was very small, the bed's mattress was far too soft, and the pillows were flat, and when I asked for another pillow I was advised they had none to spare, but this was not the worst............. the worst was the room I had been given backed RIGHT ONTO the tube line! which rumbled past every 2-3 mins or so all bloody night, so I had no sleep as the windows even though closed did not drown out any of the noise, and another factor was we had no control over the room temperature so it was boiling hot, yet we could not open the windows as if we had off we may as well have just slept right on the track lines of the tube!!!!!!!!! Luckily this was only for 1 night and it was a very last minute booking, I would 100% not stay here again!
DO NOT STAY AT THIS HOTEL! I booked two triple rooms for one night, one in the basement and one on the ground floor, one for my sister, her partner and my 9year old nephew and one for myself and 13year old nephew. After a restless nights sleep, we met up the next morning and my sister said they had heard rustling noises in their room coming from their bin and when they put the light could see nothing. And also a scratching sound on their carpet, but couldn't see anything. After they had gone home I moved into a single room that I had previously booked for a further two nights. This room was on the second floor. During the night I heard a strange rustling sound and scratching on the carpet. I put the light on and saw nothing. After a few minutes of turning the light off I saw a small shadow move from under the room door so put the light on. And had a good look around the room, under the bed was an open rentokill bait tray which any child could have got to and eaten. So there is obviously some sort of problem here. I lay in the bed with the light on and kept watching and listening. And after a mitnute or so a MOUSE scurried from somehwere in the room out and away under the room door. This was at 06.48 so the hotel can check the cctv which was aimed directly above the entrance to the room door. I checked out a day early as soon as reception was open and filled in a complaint form asking for a full refund of the complete stay which I've not recieved yet and found another hotel. They are very reluctant to make any sort of decision on a refund. This hotel is disgusting and obviously have an issue with MICE. DON'T STAY HERE Especially if you have children that could so easily get to the uncovered rodent bait trays. Please see photo I took from under the bed.
Very handy for travelling to the city centre. Helpful staff. A little bit loud for the tube. Quite cheap. Rooms cleaned and comfortable. A little bit late for the check-in time. Earl's court is a very nice area for staying.
horrible , dirty , a lot mouse , noise . trust me the place not value for money do not waste your money very very very bad hotel anyway i tell you my story i went there to see it if is good for my girlfriend i was shock horrible and horrible please listen to me not value for money 75£ ??????!!!!!!!! see my pictures
Disgusting place and found a mouse in the room!couldnt complain as the staff had gone home for the day so a sleepless night it is!also the walls are paper thin and we could hear next doors music word perfectly and the metro trains were loud.AVOID AVOID AVOID
Went to check in after a theatre visit so late on around 11.30pm. First impressions poor as the front door area was in very poor condition having obviously forced open on occasions. Met by a girl who was clearly trying her best but could not get credit card machine to work so requested we walked to a sister hotel some streets away to pay. We said we wanted to see the room as by this time it didn't promise to be great. The room had a double bed which was sandwiched in and you could only get into it by climbing from the bottom. Walls paper thin - we could hear the couple next door clearly though they were not being loud. No room for bags. En suite not clean and barely fit for purpose. The smell was awful. The one piece of furniture to house the kettle was a tiny broken chest. I couldn't get out of the place quick enough. HORRIBLE EXPERIENCE
Located in South Kensington within a short walk of Natural History Museum, Earls Court Gardens Hotel - Guest house is within a mile (2 km) of other popular sights such as Royal Albert Hall. The 16 rooms at this hotel include coffee makers and TVs. Buckingham Palace and Big Ben are also nearby.
All 16 rooms provide coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi.
Front-desk staff can assist with tours/tickets and securing valuables.
Reviews from Trip Advisor
4% of guests recommend this hotelTotal of 253 reviews