Dockside Apartments at Excel3.5 out of 5.0
Recent guest reviews
I chose to stay here because of the amenities in the room and the proximity to the ExCel. I booked directly through their website and received an email confirmation and a charge on my credit card from their booking service. I was then charged again by Dockside the next day. I thought that perhaps this was a temporary hold or mixup, but 3 days later when I started my stay the charge was still there. I relayed this information the only person working and was assured it would be removed. 3 days later when I was checking out, I told them it still had not been removed but was assured it would be soon. I emailed them again the next day as the charge was still there and asked for a timeline and was told it would be removed within 3 business days. 7 days later and the charge is still there. Now I am forced to report this as a fraudulent charge. Beyond this, their HVAC system went out on Saturday but they decided it didn't have to be fixed until Monday. And a fire alarm went off because of someone cooking, but no one knew how to turn off the system. And beware that some rooms are directly in front of the muni line and facing City airport.
firstly i would like to compliment the property, as it was a very delightful stay. i had stayed with my girlfriend for 2 nights and i must say it was a very pleasant stay thats from both me and my mrs. i was lucky enough to have stayed on the top floor with immaculate views, looking all over the city, and even watching planes land and take off as i am waking up. such an amazing feeling. i would also like to thank Farhat who was on shift when i checked in, and he was very kind to us whilst checking us in. he gave us all the information we needed and i must say it did come in to hand. overall he was very helpful, always willing to help and always had a big smile on his face.
Overlooking the water of the Royal Docks and in-between a DLR Station and ExCel. You can see London City Airport run way also. Have had a show around and will be booking here to stay. Very big rooms and all brand new building, features, internals, etc. Staying here before everyone realises this place is open!
Excellent location if you are on a business trip and visiting Excel Centre. Brand new serviced apartments beautifully decorated, very spacious with fully fitted kitchen and seating area. Royal Albert DLR station is 1 min walk from the apartments - so convenient!
- Walking distance to Excel Exhibition Centre
- Free WiFi in rooms and public areas
- Concierge services
- Laundry facilities
Located in Docklands within a short walk of Excel Exhibition Centre, Dockside Apartments at Excel is within a mile (2 km) of other popular sights such as Emirates Air Line Royal Docks Station. The 63 rooms at this 3.5-star apartment building include kitchens, refrigerators, and microwaves.
Each apartment is soundproofed and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a safe. Weekly housekeeping is available.
At Dockside Apartments at Excel, guests have access to free WiFi in public areas and laundry facilities. Self parking is offered for GBP 15 per night. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 4 reviews