Skip to main content
Beginning of main content

Park Plaza London Riverbank

4.0 out of 5.0

Recent guest reviews

I was really impressed with this hotel. The price was right, the location was right and the hotel is very modern. Probably the most modern hotel I have been in. I had a phenomenal stay here. Friendly staff and incredible accommodations

Perfect staying, good place in London. Chino Latino is very tasty.

This is a great hotel in a location convenient for many. It's in Vauxhall, a reasonable walk from the Tube. I had a large, comfortable room with a large, clean bathroom. Room came with typical amenities and great wifi service. It could get noisy at times, but was otherwise enjoyable. I'm a repeat visitor at this hotel and am looking forward to my next stay.

We were warmly welcomed, had a great room, the hotel staff was outstanding, as was the breakfast that came with the room. Two thumbs up.

I was close to all the shopping area very safe to walk at night

The woman who checked us in was very rude and unwelcoming. The hotel was not in the best location, it was fairly walk-able to some of the touristy things (i.e. Big Ben, London Eye) but there was not much located close to the hotel in terms of restaurants and bars. Other than that, the accommodations were nice and clean.

a great place to stay.....great staff.....great location

Easy access to train and buses and attractions. Like Tower of London, Abbey and Palace.

We had a great experience at the hotel. It is clean and comfortable. Nice breakfast. It is close to Westminster port where you can ride the river cruise.

I arrived a bit early but they were able to check me in without problem. The room was very clean, large with a wonderful bathroom. WiFi was free. They held my bags the next day while I visited tourist attractions. Was a bit pricey but after seeing the rooms and location I consider it a good value.

It was a great experience! The staff there was so accommodating and professional! I also loved the location for its was close to the tube and most of the major site-seeing attractions.

The hotel and staff were all professional. However we had booked with breakfast as clearly indicated on the booking site but this was somehow not transmitted to the hotel so breakfast was excluded. Otherwise, it was a pleasant stay. For a London hotel, our room was a nice size and very comfortable.

The hotel is in the perfect location. We could see parliament and Big Ben from our window. There are 2 Tube stations within walking distance. The hotel itself was very nice and the rooms were comfortable. The staff was very friendly, helpful with tour options and assisted with making reservations. We were only able to spend two full days in London so each night we came back to the room and ordered room serve. It was delicious and reasonably priced.

Went to London to celebrate Christmas it was definitely a once in a lifetime experience. The staff was very friendly and helpful. Will stay again in the future!

The staff are extremely helpful and attentive here. There's generally enough staff to handle all areas of the hotel. Very good rate and beautiful view of Houses of Parliament and Big Ben.

The hotel is off the beaten path. It is a fairly long walk to any transportation. Tremendous amount of construction. No view available from most windows due to the construction. We had several financial issues at checkout. Item prices were not as quoted at check in. Upon return to the US, found additional incorrect charges added to the amended bill. Just paid the bill, but I would not recommend this hotel. Must be something better available.

Hotel was in a very central location in London, clean and modern rooms, friendly staff and reasonable rates. The dining options were somewhat limited though.

The location of the hotel was perfect. It was centrally located with easy access to all the sites and shopping. This was my first time in London, unfortunately I was only there two days. However the staff were extremely helpful in describing the best way to see all the sites in such a short time frame. I had a fantastic time and will definitely stay there again.

We stayed here 3 days Pryor to a Baltic Cruise and 4 days following. It is conveniently located to all the major sites and right on the main bus route and scenic bus routes. Close to Vauxhall underground ("The Tube") to get to other destinations. The staff was so courteous and very accommodating and help us to find our way around London! The only negative things I have to say is that they don't leave washcloths with the towels, (had to call daily for them) and a hair drier was not provided. The resturant was very expensive but there is some lovely pubs and small restaurants within a two block area. We found The Rose Pub/Resturant a delightful, charming, reasonably priced place to have delicious meals and fine drink. The hotel did provide a US 110 watt plug-in to use without having to use a converter. They also converted our $ to £ for no charge.

This is a nice hotel, a relatively short walk from the Vauxhall Tube station. My room was clean & comfortable, and quiet. I was there on a busy weekend, but was never disturbed by hallway noise. The staff I interested with were all courteous & professional. By American standards though, this is not a 4-star hotel.

18 Albert Embankment London England

Located in London City Centre, Park Plaza London Riverbank is a leisurely stroll from popular sights such as Tate Britain and The Oval. This 489-room, 4-star hotel has a restaurant along with conveniences like a 24-hour fitness center and free in-room WiFi. On a river, it's also near Big Ben and London Dungeon.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All 489 soundproofed rooms feature minibars, coffee makers, and free newspapers. Guests can expect free WiFi and plasma TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are other standard amenities.

Rooms


Park Plaza London Riverbank features a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is offered for GBP 45.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Property features

Room options

Executive Room, 1 Double Bed

Full 1 | Sleeps 2

Executive Twin Room

Twin 2 | Sleeps 2

Superior Twin Room, 2 Single Beds

Twin 2 | Sleeps 2

Executive Double Room, 1 Double Bed, River View

Full 1 | Sleeps 2

Guest reviews for Park Plaza London Riverbank

Everyone (6) Couples (7) Business (1) Family (5) Other (5) Friends (2)
5

great location

Everyone

I was really impressed with this hotel. The price was right, the location was right and the hotel is very modern. Probably the most modern hotel I have been in. I had a phenomenal stay here. Friendly staff and incredible accommodations

By on May 8, 2017

5

very nice hotel

Everyone

Perfect staying, good place in London. Chino Latino is very tasty.

By on Jan 29, 2017

Review comment responded on Feb 4, 2017

Thank you for review and feedback. I hope to see you back in the near future. Kind regards, Vania Silva Guest Relations Manager

5

great hotel

Everyone

This is a great hotel in a location convenient for many. It's in Vauxhall, a reasonable walk from the Tube. I had a large, comfortable room with a large, clean bathroom. Room came with typical amenities and great wifi service. It could get noisy at times, but was otherwise enjoyable. I'm a repeat visitor at this hotel and am looking forward to my next stay.

By , from Fort Lauderdale, FL on Oct 25, 2016

Review comment responded on Nov 3, 2016

Thank you for review and feedback. I hope to see you back in the near future. Kind regards, Vania Silva Guest Relations Manager

5

nice hotel, near key sites in london.

Everyone

We were warmly welcomed, had a great room, the hotel staff was outstanding, as was the breakfast that came with the room. Two thumbs up.

By on Sep 18, 2016

Review comment responded on Sep 19, 2016

Dear guest, Thank you for your review and feedback, I hope I'll have the pleasure to welcome you back in the near future. Kind regards, Vania Silva

5

the hotel and staff are nice

Everyone

I was close to all the shopping area very safe to walk at night

By , from california on Jun 4, 2016

Review comment responded on Jun 9, 2016

Dear cathy, Thank you for leaving your feedback on your recent stay with us, I'm glad you had an enjoyable visit and found the location to be ideal for your needs. I hope you return to stay again in future. Kind regards, Ben Padgett Guest Relations Manager

3

rude staff at check-in

Everyone

The woman who checked us in was very rude and unwelcoming. The hotel was not in the best location, it was fairly walk-able to some of the touristy things (i.e. Big Ben, London Eye) but there was not much located close to the hotel in terms of restaurants and bars. Other than that, the accommodations were nice and clean.

By on May 13, 2016

Review comment responded on May 31, 2016

Dear Guest, Thank you for taking the time to leave your feedback on your recent say, I'm disappointed that not all aspects of your stay were satisfactory. I'm especially surprised to find that you were unhappy with our staff, as the service philosophy provided by our staff is something we are widely renown for throughout the industry. I would like to offer you my apologies in light of this and will assure you a investigation will be conducted to prevent a similar issue from arising in the future. Kind Regards, Ben Padgett Guest Relations Manager

5

mr.

Couples

a great place to stay.....great staff.....great location

By on Nov 14, 2015

5

good location to attractions and transportation

Couples

Easy access to train and buses and attractions. Like Tower of London, Abbey and Palace.

By on Oct 20, 2015

4

nice and convenient hotel

Couples

We had a great experience at the hotel. It is clean and comfortable. Nice breakfast. It is close to Westminster port where you can ride the river cruise.

By on Oct 14, 2015

5

awesome hotel in the center of an awesome city!

Singles

I arrived a bit early but they were able to check me in without problem. The room was very clean, large with a wonderful bathroom. WiFi was free. They held my bags the next day while I visited tourist attractions. Was a bit pricey but after seeing the rooms and location I consider it a good value.

By on Sep 11, 2015