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Holiday Inn Express London - ExCeL by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Bar (on property)
Exterior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, University of East London, Docklands Campus
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪97 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(19 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Docklands within a short walk of ExCeL Exhibition Centre, Holiday Inn Express London - ExCeL by IHG is within a few miles (5 km) of other popular sights such as O2 Arena. This 3-star hotel has 204 rooms and welcomes guests with free breakfast, free in-room WiFi, and a conference center.

What's nearby

  • ExCeL Exhibition Centre - 9 min walk - 0.5 miles
  • Thames Barrier Park - 13 min walk - 0.7 miles
  • University of East London, Docklands Campus - 15 min walk - 0.8 miles
  • Royal Victoria Bridge - 18 min walk - 1.0 mile
  • Thames River - 5 min drive - 1.3 miles

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬17 min walk
  • ‪Subway - ‬16 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪Chicken Hut - ‬13 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬9 min drive

About this property

Holiday Inn Express London - ExCeL by IHG

Holiday Inn Express London - ExCeL by IHG features free WiFi in public areas, a conference center, and a business center. Self parking is offered for GBP 20 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include coffee makers, phones, and desks.

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Hampton by Hilton London Docklands
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,000 reviews
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The price is $99
Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express London - ExCeL by IHG?

Holiday Inn Express London - ExCeL by IHG offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express London - ExCeL by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express London - ExCeL by IHG on Apr 12, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express London - ExCeL by IHG?

This hotel is situated in Docklands within a short 10-minute walk of ExCeL Exhibition Centre. You'll also find Thames River and ABBA Arena within a short drive.

Is there parking available at Holiday Inn Express London - ExCeL by IHG?

Yes, parking is offered for GBP 20 per night. Though parking is available on request, wheelchair-accessible parking is also available.

Does Holiday Inn Express London - ExCeL by IHG feature a casino at the property?

No, Holiday Inn Express London - ExCeL by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express London - ExCeL by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express London - ExCeL by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a restaurant and a bar/lounge.

Are there hot tubs at Holiday Inn Express London - ExCeL by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express London - ExCeL by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express London - ExCeL by IHG serves free buffet breakfast on weekday mornings from its restaurant.

Does Holiday Inn Express London - ExCeL by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express London - ExCeL by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express London - ExCeL by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express London - ExCeL by IHG?

The closest major airport to Holiday Inn Express London - ExCeL by IHG is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21.4 mi away.

Are there rooms with balconies at Holiday Inn Express London - ExCeL by IHG?

No, there aren't any guestrooms at Holiday Inn Express London - ExCeL by IHG that offer a balcony.

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

NOWROZ KHAN FAZAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Close to the DLR track. Clean rooms and friendly staff. Enjoyed our stay
Stayed 3 nights in Dec 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, practical in every way. Good value to us
Stayed 1 night in Dec 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff friendly, food hot and fresh, facilities clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Drains blocked in disabled rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The staff was courteous, friendly and helpful. The housekeeping staff were especially nice and helpful as was the breakfast staff. The room was clean and the bed was comfortable. Will definitely stay here next time I’m in London.
Stayed 9 nights in Nov 2025

10/10 Excellent

damien

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room , good check in . Breakfast was good , great choice.
Stayed 1 night in Dec 2025

10/10 Excellent

Sven

Stayed 1 night in Dec 2025

10/10 Excellent

Mioara-Costela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing!
Stayed 1 night in Nov 2025

4/10 Poor

William

Stayed 6 nights in Nov 2025

10/10 Excellent

Leon

Stayed 1 night in Nov 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice rooms, nice staff and the location for excel was perfect.
Stayed 2 nights in Nov 2025

8/10 Good

Anne F

Liked: Cleanliness, staff & service, amenities
Reception staff welcoming, room spotless, good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy, Belfast

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, amenities
The security deposit was quite a bit of money (£50) beyond this though everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent service. Great room. Very clean and daily refresh. Excellent breakfast options. Great location for excel. Parking was a big plus. Would choose here again.
Stayed 3 nights in Nov 2025

6/10 Okay

alex

Traveled with family
Liked: Staff & service
Disliked: Amenities
The staff where absolutely amazing but the hotel and room where a little tired and well used we arrived at about lunch time when we went for lunch we where told that there is only a limited menu avaliable and because we had our 11 year old daughter with us there was nothing on the limited menu for her so we ordered 3 toasted sandwiches and it came to £35 now i know things have gone up in price but thats well to expensive and we where told thay where frozen so i will not be back there trust me
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, the food was very good and the room was spacious, and very comfortable. Overall I would highly recommend this hotel as a destination.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very helpful. Lovely breakfast. Very clean rooms. Would definitely stay again
Stayed 1 night in Oct 2025

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