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Holiday Inn Express London - ExCeL by IHG

Property class: 3

Choose dates to view prices

Photo gallery for Holiday Inn Express London - ExCeL by IHG

A modern hotel lobby with seating areas, a reception desk, and a large map on the wall.
A modern restaurant with a long counter, multiple tables, and chairs.
A hotel room with two beds, a desk, a chair, a telephone, and a window with curtains.
A modern hotel with a brick facade, large windows, and a Holiday Inn Express sign.
A Corona Extra beer bottle and a pepperoni pizza on a table in an outdoor seating area with string lights and umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, Excel London
    ‪9 min walk‬
  • Place, University of East London, Docklands Campus
    ‪16 min walk‬
  • Place, Royal Victoria Bridge
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪106 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(21 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(41 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Docklands within a short walk of Excel London, Holiday Inn Express London - ExCeL by IHG is within a few miles (5 km) of other popular sights such as The Arena. This 3-star hotel has 204 rooms and welcomes guests with free breakfast, free in-room WiFi, and a conference center.

What's nearby

  • Excel London - 9 min walk - 0.5 miles
  • University of East London, Docklands Campus - 16 min walk - 0.9 miles
  • Royal Victoria Bridge - 19 min walk - 1.0 mile
  • IFS Cloud Royal Docks Station - 4 min drive - 1.3 miles
  • ISKCON Bhaktivedanta Manor - 5 min drive - 1.5 miles

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬17 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪Subway - ‬16 min walk
  • ‪Sandwich & Co. - ‬19 min walk
  • ‪Juniper & Co Bar & Kitchen - ‬17 min walk

About this property

Holiday Inn Express London - ExCeL by IHG

Holiday Inn Express London - ExCeL by IHG features free WiFi in public areas, a conference center, and a business center. Self parking is offered for GBP 20 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include coffee makers, phones, and desks.

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express London - ExCeL by IHG?

Holiday Inn Express London - ExCeL by IHG offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express London - ExCeL by IHG?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express London - ExCeL by IHG on Oct 11, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express London - ExCeL by IHG?

This hotel is situated in Docklands within a short 10-minute walk of Excel London. You'll also find River Thames and ABBA Arena within a short drive.

Does Holiday Inn Express London - ExCeL by IHG feature a casino at the property?

No, Holiday Inn Express London - ExCeL by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express London - ExCeL by IHG?

No, there is no indoor pool at this hotel.

Does Holiday Inn Express London - ExCeL by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express London - ExCeL by IHG serves free buffet breakfast on weekday mornings from its restaurant.

Does Holiday Inn Express London - ExCeL by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express London - ExCeL by IHG though service animals are welcome.

How close is the airport from Holiday Inn Express London - ExCeL by IHG?

The closest major airport to Holiday Inn Express London - ExCeL by IHG is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21.4 mi away.

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, staff were friendly, breakfast was good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean Staff were outstanding! Great Location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very friendly & helpful staff, lovely hotel, spotlessly clean room, very comfortable bed & a lovely breakfast. I will definitely be staying again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good & reasonable hotel - good links to Excel and DLR / Elizabeth Line - would recommend
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be very happy to stay here again rooms clean. Breakfast good, plenty of choice, all the hotel staff very accommodating and helpful.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely, I and my friend are disabled and stayed here after an event nearby. They really went out of the way to accommodate us and it was very appreciated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, which is clean, quiet, has parking, close to drive and then tube to go to inner city for shows concerts etc. Lovely staff. Stay here easily 4 times a year, always great. Lovely breakfast too 😋
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would book again. Seems a class above othe holiday inn express hotels we have stayed in. Look forward to coming back Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were helpful and friendly, breakfast was excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Lovely stay - thanks 👍
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room, very clean, staff great and breakfast was good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great food lovely staff and good atmosphere
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really handy for City Airport and the Excel Centre
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Craig was so accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff & good amenities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for the Comic Con weekend and we were all extremely happy with every aspect of our stay. The reception staff were very welcoming, the room was perfect for what we needed and was very clean. Whenever we came back at the end of the day the housekeeping team did a great job at making the room comfortable for our return. The bar and restaurant staff are very friendly and helpful, nice variety of food for breakfast and dinners. Thanks very much for a really enjoyable weekend!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice rooms, nice staff and the location for excel was perfect.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good. Room was ok- stained carpets, old bathroom accessories
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Reception staff welcoming, room spotless, good breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good as per it's criteria and had very cozy beddings and breakfast.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff very friendly, food was good and hotel room was very nice and clean.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point. Food, rooms, ambiance, the staff… excellent.
Stayed 2 nights in Jan 2026