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Ellen Kensington

4.0 star property
Hotel with a restaurant, near Kensington High Street
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Photo gallery for Ellen Kensington

Front of property
Suite (Coronation) | Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Bar (on property)
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬
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Room options

View all photos for Compact Double

Minibar, in-room safe, individually furnished, desk

Compact Double

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

Minibar, in-room safe, individually furnished, desk

Compact Single

  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Continental Suite

Continental Suite | Minibar, in-room safe, individually furnished, desk

Continental Suite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

Minibar, in-room safe, individually furnished, desk

Crown Suite

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation) | Minibar, in-room safe, individually furnished, desk

Suite (Coronation)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Minibar, in-room safe, individually furnished, desk

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually furnished, desk

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Deluxe

Classic Deluxe | Minibar, in-room safe, individually furnished, desk

Classic Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Minibar, in-room safe, individually furnished, desk

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Single

Minibar, in-room safe, individually furnished, desk

Compact Single

  • Sleeps 1

View all photos for Compact Double

Minibar, in-room safe, individually furnished, desk

Compact Double

  • Sleeps 2

View all photos for Classic Twin

Minibar, in-room safe, individually furnished, desk

Classic Twin

  • Sleeps 2

View all photos for Classic Room

Minibar, in-room safe, individually furnished, desk

Classic Room

  • Sleeps 2

View all photos for Classic Deluxe

Minibar, in-room safe, individually furnished, desk

Classic Deluxe

  • Sleeps 2

View all photos for Continental Suite

Minibar, in-room safe, individually furnished, desk

Continental Suite

  • Sleeps 2

View all photos for One Bedroom Crown Suite

Minibar, in-room safe, individually furnished, desk

One Bedroom Crown Suite

  • Sleeps 2

View all photos for Coronation Suite

Minibar, in-room safe, individually furnished, desk

Coronation Suite

  • Sleeps 2

View all photos for Classic Room With Terrace

Minibar, in-room safe, individually furnished, desk

Classic Room With Terrace

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre within a short walk of Kensington High Street, Ellen Kensington is within a mile (2 km) of other popular sights such as Royal Albert Hall. This 105-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Cromwell Road - 4 min walk - 0.3 miles
  • Bupa Cromwell Hospital - 6 min walk - 0.4 miles
  • Kensington High Street - 12 min walk - 0.7 miles
  • Stamford Bridge Stadium - 14 min walk - 0.8 miles
  • Natural History Museum - 16 min walk - 0.9 miles

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪The Blackbird, Earl's Court - ‬2 min walk
  • ‪Paul - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Ellen Kensington

Hotel with a restaurant, near Kensington High Street
At Ellen Kensington, guests have access to free WiFi in public areas, a terrace, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets.
50-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, slippers, and bathrobes. Minibars, coffee makers, and safes are also available.

Similar properties

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  • Restaurant
  • Air conditioning
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8.0 out of 10, Very Good, 1,095 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Elevator (28 inch wide door)
  • Thin carpet in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 70 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 25 for adults and GBP 25 for children
  • Pet fee: GBP 50 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and window guards.

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Frequently asked questions

What can I see around Ellen Kensington?

This hotel is situated in London City Centre within a short 15-minute walk of Kensington High Street and also 16 minutes on foot from Natural History Museum. You'll also find Royal Albert Hall and Hyde Park within a short drive.

Will I be able to park at Ellen Kensington?

No, this hotel doesn't offer parking.

Does Ellen Kensington include a casino at the property?

No, Ellen Kensington doesn't have a casino.

Will I find an indoor pool at Ellen Kensington?

No, there is no indoor pool at this hotel.

Is Ellen Kensington a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Ellen Kensington have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ellen Kensington feature a restaurant that includes a breakfast menu?

Yes, Ellen Kensington serves buffet breakfast each morning for a surcharge from its restaurant.

Will Ellen Kensington allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ellen Kensington for a fee of GBP 50 per pet, per night.

Are there connecting rooms at Ellen Kensington?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Ellen Kensington?

The closest major airport to Ellen Kensington is London City Airport (LCY), which is 13.1 mi away (62 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.9 mi away (31-minute drive).

Are there rooms with balconies at Ellen Kensington?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy park or garden views.

Ellen Kensington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 86 out of 164 reviews
Rating 8 - Good. 39 out of 164 reviews
Rating 6 - Okay. 22 out of 164 reviews
Rating 4 - Poor. 13 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities
Great place and location
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

4/10 Poor

lisa

Business traveler
Disappointing room very masculine in design nowhere for long hanging and no mirror for drying hair - tiny room. No replenishment of tea bags
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very comfortable bed and bedding. Bathroom was spotless, great MB toiletries. Helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Bahareh

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott, New York

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff is accommodating and very friendly They let me check in early too which is fantastic Thank you S
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

6/10 Okay

Angus

Stayed 1 night in Oct 2025

2/10 Terrible

Kaleigh

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Fridge in room didn’t work, nasty used bathroom kits In Washroom, bright green light in room. Heat / AC did not work in room. Small elevator that took forever and only 2 people at a time. Staff were nice, but unable to help with our complaints.
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Stayed 1 night in Oct 2025

10/10 Excellent

Sarbani

Stayed 5 nights in Oct 2025

4/10 Poor

christine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel room came out highly rated on many sites. It was VIP access and got zero upgrades for anything. The room was so small. We are two women driving together with suitcases no place with a suitcase. Not even one drawer to put things in. Five hangers in a little small corner to hang five things. Would never stay here again if I didn’t upgrade to a room with a terrace, which I would think is doors that open to a sitting area patio overlooking things like their website shows we would have been in the basement of the hotel. Literally down the stairs outside in the basement. I feel like the whole hotel is smoking mirrors looks beautiful and has nothing.
Stayed 4 nights in Oct 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

Beverly Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to subway line. Clean and daily refresh done well. Helpful staff when required extra electric outlets, iron and linen. Heating/AC issues were solved when brought to maintenance's attention. Would stay there again when in London.
Stayed 6 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great & the staff are very friendly. We had dinner twice & were good.
Stayed 2 nights in Oct 2025

6/10 Okay

Nel

Traveled with partner
Liked: Cleanliness, staff & service
We did not have breakfast at hotel. We did not have a room with a Balcony
Stayed 3 nights in Oct 2025

2/10 Terrible

Avtandil

Disliked: Cleanliness
Stayed 15 nights in Oct 2025

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator terriible slow . The basic room too small
Stayed 3 nights in Oct 2025

8/10 Good

Natalie

Stayed 6 nights in Oct 2025

6/10 Okay

Hannah

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, well-decorated, spacious room. Comfortable bed. Close to tube.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie N, Austin

Stayed 1 night in Oct 2025

6/10 Okay

Jane

I can see why the hotel was cheaper than a lot of other places in the area. This hotel is trying way too hard to be elegant, and they need to calm things down and master the basics. There’s a strange incongruence in the rooms. It’s like they have an old rundown, dusty feel, but they’re trying to gloss it over with expensive appearing furnishings, high priced tea cups and gold silverware. The rooms look old even though the hotel was recently refurbished and just opened last year. The machine in the room that is used to make coffee and tea is way too complicated to use. They need to simplify their process. The design of the restrooms is totally dangerous. There is no clear distinction between the shower, the toilet and sink. I could see this being a serious safety issue for somebody who is elderly because the floors in the bathrooms are not slip resistant. Rethink your concept Ellen Kensington.
Stayed 1 night in Sep 2025

10/10 Excellent

Dominique, Calgary

Stayed 1 night in Oct 2025

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