I had car trouble and had to make an emergency reservation, check in was later in the afternoon but I called and voiced my situation and the staff allowed me to check in early. Upon arrival the staff was so friendly and caring of my situation, they took really good care of me.
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Very good location. A little hard to get to from the east but considering this is Dallas, not too bad. Shuttle to the airport was great departing the hotel but it seemed like a very long time to catch the shuttle back to fetch our car - might just have been tired, hot and anxious to get home though. Room was nice, bed comfortable. Would have preferred digital control of air conditioner but was able to regulate it okay.
Such a convenient location with great bars & restaurants right on-site. I would definitely stay here again. The rooms are clean & modern. The views are incredible and pool is so much fun. Also, the restaurants on the property are great as well......Especially "Texas Spice" - don't miss it!!!
They new I was their guest, treated me with curtesy and welcomed me and had a great roob waiting. The room was clean and comfortable. They went above and beyond when I had questions. Thank You!
For the most part I enjoyed my stay but if a guest put a do not disturb means do not bother them.. Well I still got my room touched and random things were missing and after speaking to management they weren’t recovered nor were they honored... So I feel like it wasn’t fair nor acceptable that I’m out of money because of non- compliance staff members