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Quality Inn University

2.5 star property
Family-friendly hotel with free breakfast connected to the convention center in Lansing

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Photo gallery for Quality Inn University

Interior
Bar (on property)
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

View in a map
3121 E Grand River Ave, Lansing, MI, 48912
  • Place, Eastwood Towne Center
    ‪2 min drive‬
  • Place, Breslin Center
    ‪3 min drive‬
  • Place, Michigan State University
    ‪3 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lansing

Within a short walk of Plymouth Congregational Church, Quality Inn University is within a mile (2 km) of Lansing Fire Station No. 8. This 105-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Lansing, it's connected to the convention center and also close to Michigan State University and Massage & Wellness.

What's nearby

  • Eastwood Towne Center - 2 min drive - 2.2 miles
  • Massage & Wellness - 3 min drive - 1.4 miles
  • Breslin Center - 3 min drive - 1.4 miles
  • Michigan State University - 3 min drive - 2.5 miles
  • Munn Ice Arena - 4 min drive - 1.8 miles

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Qdoba Mexican Eats - ‬9 min walk

About this property

Quality Inn University

Family-friendly hotel with free breakfast connected to the convention center in Lansing
At Quality Inn University, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a 24-hour business center.
50-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi
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  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 751 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Frequently asked questions

Is a free cancellation option available at Quality Inn University?

Quality Inn University provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see near Quality Inn University?

This hotel is located in Lansing, close to Massage & Wellness, Breslin Center, and Munn Ice Arena. You'll also find Eastwood Towne Center and Spartan Stadium within a short drive.

Is there parking available at Quality Inn University?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn University include a casino?

No, Quality Inn University doesn't have a casino.

Will I find an indoor pool at Quality Inn University?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Quality Inn University?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Does Quality Inn University have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn University have a restaurant that serves breakfast?

Quality Inn University offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn University allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn University for a fee of USD 35 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Does Quality Inn University have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Quality Inn University?

The closest major airport to Quality Inn University is Lansing, MI (LAN-Capital Region Intl.), which is 5.6 mi away (10 minutes by car).

Are there rooms with balconies at Quality Inn University?

No, at Quality Inn University, there aren't any guestrooms that list a balcony.

Quality Inn University Reviews

Reviews

6.8
Rating 10 - Excellent. 74 out of 237 reviews
Rating 8 - Good. 43 out of 237 reviews
Rating 6 - Okay. 45 out of 237 reviews
Rating 4 - Poor. 31 out of 237 reviews
Rating 2 - Terrible. 44 out of 237 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Jacob

Stayed 3 nights in Aug 2025

10/10 Excellent

Shay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything close by walking distance
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Bathroom flooded due to clogged shower. When I told the staff they just said that it’s a handicap bathroom and that’s what it does
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Stayed 4 nights in Aug 2025

2/10 Terrible

Shawna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go!

Breakfast was cold... I stayed across from indoor pool so it was quite noisy. Bathroom light fixture was rusty and the bathroom was tiny. The WIFI was spotty and the TV service went out both times I tried to watch TV. If you have another option... stay somewhere else.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberley, Burlington

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Alek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay
Stayed 1 night in Aug 2025

6/10 Okay

Abdelkrem

Stayed 1 night in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Saim

Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and breakfast
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms were very clean and the breakfast was great! Trash was always in the parking lot and no cigarette butt ash trays, stop smoking in front of building, looks bad. But pool was great, it was quite and bed was comfy and tv had lots of channels. 4 and half stars and enjoyed my stay at this hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Krista

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were not very comfortable. We were there for 2 nights. The only thing they did when they came in to clean. Um, let's make the bed. They didn't offer any clean towels. They didn't replenish coffee. Um, there was water leaking from the ceiling in the bathroom and had been so for a while. Cause the door swelled, so it don't, it wouldn't shut There was a gap underneath the door about 2 inches or more? So we were right by the pool. It was, it was noisy. We just did not have a good stay. The girl working behind the desk was very nice, though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Colleen M

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is ok and acceptable for a nights stay when needed and convenient for your needs. It is not a place I would highly recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Noeline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures provided do not reflect the property. It is in need of a renovation. They staff though pleasant are not helpful rooms. Water stains on the ceilings warn carpets. Not at all like the pictures
Stayed 4 nights in Jul 2025

10/10 Excellent

Corwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 1 night in Jul 2025

2/10 Terrible

JAMES

Nice swimming pool and entertainment area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

2/10 Terrible

Courtney

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Travelled with our children, woke up to a pile of clothes and trash and drinks outside our room like someone had been sleeping in the hall way outside of our room and the staff didn’t seem to Care very much.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Traveled with family
Disliked: Property conditions & facilities

Will not stay again at any Quality Inn.

Hotel is old and run down. Amenities like shampoo and conditioner in shower was empty on arrival and never refilled with each days Room cleaning. Tv in room only had 6 channels that worked took a full day to correct this after informing them of the inconvenience. Offered us a different room so we packed up and moved for the last 12 hours of our stay. The owners need to invest in their business.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Stayed 1 night in Jul 2025

6/10 Okay

Esther

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff were nice and helpful. Our biggest concern was the roaches. That negated anything positive that we experienced. The pool is large and lots of activities there.
Stayed 1 night in Jul 2025

10/10 Excellent

Lola

Stayed 1 night in Jun 2025

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