Quality Inn University

2.5 star property
Family-friendly hotel with free breakfast connected to the convention center in Lansing

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Photo gallery for Quality Inn University

Interior
Exterior
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    ‪2 min drive‬
  • Michigan State University
    ‪3 min drive‬
  • Lansing Center
    ‪5 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Lansing

Within a short walk of Plymouth Congregational Church, Quality Inn University is within a mile (2 km) of Lansing Fire Station No. 8. This 105-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Lansing, it's connected to the convention center and also close to Michigan State University and Massage & Wellness.

What's nearby

  • Eastwood Towne Center - 2 min drive - 2.2 miles
  • Michigan State University - 3 min drive - 1.4 miles
  • Potter Park Zoo - 4 min drive - 2.7 miles
  • Lansing Center - 5 min drive - 4.2 miles
  • Michigan State Capitol - 6 min drive - 4.5 miles

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Mac's Bar - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Quality Inn University

Family-friendly hotel with free breakfast connected to the convention center in Lansing
At Quality Inn University, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a 24-hour business center.
50-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Frequently asked questions

Is a free cancellation option available at Quality Inn University?

Quality Inn University provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see near Quality Inn University?

This hotel is located in Lansing within a short 15-minute walk of Plymouth Congregational Church. You'll also find Massage & Wellness and Munn Ice Arena within a short drive.

Is there parking available at Quality Inn University?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn University include a casino?

No, Quality Inn University doesn't have a casino.

Will I find an indoor pool at Quality Inn University?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at Quality Inn University?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Are there hot tubs at Quality Inn University?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Quality Inn University have a restaurant that serves breakfast?

Quality Inn University offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn University allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn University for a fee of USD 35 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Quality Inn University?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Quality Inn University?

The closest major airport to Quality Inn University is Lansing, MI (LAN-Capital Region Intl.), which is 5.6 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Quality Inn University?

No, at Quality Inn University, there aren't any guestrooms that list a balcony.

Quality Inn University Reviews

Reviews

6.6
Rating 10 - Excellent. 41 out of 136 reviews
Rating 8 - Good. 28 out of 136 reviews
Rating 6 - Okay. 23 out of 136 reviews
Rating 4 - Poor. 15 out of 136 reviews
Rating 2 - Terrible. 29 out of 136 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Stayed 1 night in May 2025

8/10 Good

Kelly

Stayed 1 night in Mar 2025

2/10 Terrible

danielle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend at all

Had to wait over twenty minutes to checkin because nobody was at the counter and couldnt find anyone. Asked for towels for the kids to dry off at the pool, the person said there wasnt any left. The entire place is run down chipped floors, ceiling bowing all over the place, stains on the bed, stains on the lights. Room was about 76 degrees, tried to turn the air on and set it at 70 but only heat came on. Pillows were super low grade and bunchy. Room smelled of pot and was musty all at the same time. The only thing that was decent was the pool. It said it was remodeled late last year but they were half attempts at covering up the lack of upkeep. People were out in the "hangout" area and instead of letting people know they had to go to their rooms, they simply just shut the lights out on everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Nice room. Big pool. Great value for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great for the kids except there were never towels at the pool where it was designated to be. The breakfast provided was great!! Loved how much space there was around the pool and dining area!!!! Front desk was very nice and helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Dacoda

Stayed 1 night in Jan 2025

2/10 Terrible

Kelly

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, dirty, lots of noise and fighting
Stayed 2 nights in Feb 2025

4/10 Poor

Carl

Disliked: Room comfort

Not my cup of tea

Tell about 12am kidsyelling and screaming and pounding and stumping then after that it was the adults turn to have there fun you could smell weed and we was close to front desk so they had to of knew pounding on doors and doors slamming all through the night yelling and im shure fighting
Stayed 1 night in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Just ok is not ok

This hotel was just ok. The hotel is older and the room has had some recent updates and was clean but the pool area was tired looking and not inviting. There was no hot water in the room. It was lukewarm at best (both evening and morning). There was no thermostat control in my room, nor an exterior window and no fan in the bathroom, which made the air in the room feel thick. The walls are thin and one of the adjacent rooms had their tv blaring a good hour or more after I tried to go to sleep. Breakfast was decent. Unless I cannot find any other decent place to stay in the area, I wont be back.
Stayed 1 night in Feb 2025

10/10 Excellent

BRIAN, Lakewood

Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Stayed 2 nights in Feb 2025

2/10 Terrible

Brendan

Disliked: Cleanliness, property conditions & facilities, room comfort

Wont be staying here again

Will not be staying here again. Probably in one of the worst areas of Lansing please please please if you're reading this go to a different hotel. It was so bad I had to cancel my reservation early and go to Country Inn and Suites in Lansing, they were great!
Stayed 1 night in Feb 2025

8/10 Good

Harold O

Stayed 1 night in Nov 2024

10/10 Excellent

Harold O

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not on bus route
Stayed 1 night in Jan 2025

6/10 Okay

Brady

Traveled with family
Shower leaked water into the rest of the bathroom flooding it.
Stayed 1 night in Jan 2025

8/10 Good

JAMES

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Worked for what I needed
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2025

6/10 Okay

Jordan

Liked: Cleanliness, property conditions & facilities
The only thing I didn’t like was that my tv wouldn’t work
Stayed 2 nights in Dec 2024

4/10 Poor

Zachary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was unclean with a sticky floor. Bedspread was dirty. Lottery ticket in room from previous occupant. Asked at front desk about refund. Was told someone would get in touch with me. Have called multiple times. Was told today the money was refunded. Have not recieved it yet
Stayed 2 nights in Dec 2024

10/10 Excellent

Harold O

Liked: Cleanliness, staff & service, property conditions & facilities
Gaps under room doors
Stayed 1 night in Dec 2024