Don’t get a room on the 3rd floor
Air conditioners need servicing. Did not cool very well. Looked rundown from the outside. Needs updating to parking lot, yard, and building. Paid for 2 queen beds and only got 2 full beds.
Nice Staff all around! Great breakfast! Rm124 was loud during the day due to laundry room on other side of the wall. Night time was fine. Overall I would stay her again!
The property was clean and the staff were friendly.
We entered the room on the first night and literally left within an hour. We have it reserved for 8 nights but will not be staying there at all. I could possibly live with the fact that the room is outdated but it was overall uncomfortable and unclean. There were peeling ceilings, scotch tape pieces in random places all over the ceilings (no doubt from some sort of party that took place prior to our arrival), old dingy furniture, and heating/air vents caked in dust. The secondary entrance on the side of the building had a "key only" access at the door but was NEVER locked. This made it feel completely unsafe! The stairwells and hallways smelled like someone was constantly smoking in their room, despite the no smoking signs and smoke free policy. We booked this on Orbitz sight unseen for a week long trip to transfer a loved one to hospice care, wasted a good chunk of money since the hotel has a NO REFUND policy. Now we know why...very disappointed in this hotel.
Very outdated. Needs new flooring throughout. The place was dirty. I don't think the room had ever been dusted. Crud in the corners. I will say the sheets were clean. At check-in we were ignored until we had to yell in the back to let someone know we were there. They were, however, very nice at check out. The price was good, but next time it would be worth it for me to stay somewhere else.
Electrical outlet in bathroom did not work. Could not use hair dryer therefore could not wash hair. Shower pressure not good. Breakfast was good not all carbs.
Clean, nice and accessible. Rooms were comfortable, quite place.
I booked this property online. I paid for it up front. I drove about 2 hours to stay here. My boyfriend and i walked in and she told me that there was a $100 holding fee WHICH I DID NOT SEE ANYWHERE. I had her run my debit card and she said it was declined. I tried to cancel my reservation and orbitz nor the front desk would cancel it for me. I would of been out $100 plus had no where to stay. Finally I had to call corporate which is radisson. Dont book here!
Property itself was fine, decent room, very good breakfast, etc. but, they broke a cardinal rule that I have....whatever time a hotel says is check-in time, the rooms must be ready and they weren’t.
It as a nice stay. Price was good. Bed was comfortable. Nice and quite. Thanks.
The room was spacious and clean, the beds were comfortable, and the breakfast food/choices were good.
Nice employees, comfortable bed and good food. I truly enjoyed our stay there.
Located 2.1 mi (3.4 km) from Lansing Mall, Country Inn & Suites by Radisson, Lansing, MI is within a 10-minute drive of Lansing Center. This 87-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
All 87 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
At Country Inn & Suites by Radisson, Lansing, MI, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Don’t get a room on the 3rd floor
Air conditioners need servicing. Did not cool very well. Looked rundown from the outside. Needs updating to parking lot, yard, and building. Paid for 2 queen beds and only got 2 full beds.
Dear joedirt, Thank you for sharing your experience regarding your most recent stay. We value and appreciate your feedback. I sincerely apologize for the dissatisfaction during your stay, we are working diligently on a solution to prevent these from happening in the future. We hope you have a more satisfying experience the next time your travels bring you back to Lansing. Sincerely, Shannon S, CTA Guest Service Representative
Nice Staff all around! Great breakfast! Rm124 was loud during the day due to laundry room on other side of the wall. Night time was fine. Overall I would stay her again!
Dear Pete, Thank you for choosing to stay with us while visiting the Lansing area. We are pleased you see your stay was overall nice and you enjoyed our complimentary hot breakfast buffet. We look forward to your next stay the next time your travels bring you back to Lansing. Sincerely, Shannon S, CTA Guest Service Representative
The property was clean and the staff were friendly.
Dear Anonymous, Thank you for choosing to stay with us while visiting the Lansing area. We are happy to see you had a great stay and felt comfortable. We look forward to your next stay the next time your travels bring you back to Lansing! Sincerely, Shannon S, CTA Guest Service Representative
Dear Anonymous, Thank you for choosing to stay with us while visiting the Lansing area! We are pleased you enjoyed your stay! We look forward to your next stay the next time your travels bring you back to Lansing! Sincerely, Shannon S, CTA Guest Service Representative
We entered the room on the first night and literally left within an hour. We have it reserved for 8 nights but will not be staying there at all. I could possibly live with the fact that the room is outdated but it was overall uncomfortable and unclean. There were peeling ceilings, scotch tape pieces in random places all over the ceilings (no doubt from some sort of party that took place prior to our arrival), old dingy furniture, and heating/air vents caked in dust. The secondary entrance on the side of the building had a "key only" access at the door but was NEVER locked. This made it feel completely unsafe! The stairwells and hallways smelled like someone was constantly smoking in their room, despite the no smoking signs and smoke free policy. We booked this on Orbitz sight unseen for a week long trip to transfer a loved one to hospice care, wasted a good chunk of money since the hotel has a NO REFUND policy. Now we know why...very disappointed in this hotel.
Dear Anonymous, Thank you for sharing your concerns regarding your most recent stay. We value and appreciate your feedback. I sincerely apologize we did not meet the expectations and quality you deserve to have during this trying time for you and your loved ones. I have shared this review with our management team, and we are looking into this matter. I also spoke with the staff on that duty that evening, and they mentioned you did not speak with them before leaving. In the future, I encourage you to contact the front desk before checking out, so we will be able to make it right for you. We hope you give us another opportunity to give you the comfortable stay that you expect and deserve. Sincerely, Shannon S, CTA Guest Service Representative
Dear Anonymous, Thank you for choosing to stay with us while visiting the Lansing area! We are pleased overall you had a pleasant stay! We look forward to your next stay the next time your travels bring you back to Lansing! Sincerely, Shannon S, CTA Guest Service Representative
Very outdated. Needs new flooring throughout. The place was dirty. I don't think the room had ever been dusted. Crud in the corners. I will say the sheets were clean. At check-in we were ignored until we had to yell in the back to let someone know we were there. They were, however, very nice at check out. The price was good, but next time it would be worth it for me to stay somewhere else.
Dear Anonymous, Thank you for sharing your feedback regarding your most recent stay. I sincerely apologize you were not completely satisfied with your stay. We hope you give us another opportunity to make your next stay more satisfying. Sincerely, Shannon S, CTA Guest Service Representative
Electrical outlet in bathroom did not work. Could not use hair dryer therefore could not wash hair. Shower pressure not good. Breakfast was good not all carbs.
Dear Jan, Thank you for sharing your feedback regarding your most recent stay. We appreciate and value your input, and use it to fine tune our operations. We look forward to your next stay the next time your travels bring you back to Lansing. Sincerely, Shannon S, CTA Guest Service Representative
Dear Anonymous, Thank you for choosing to stay with us while visiting the Lansing area! We are pleased you had a great stay! We look forward to your next stay the next time your travels bring you back to Lansing! Sincerely, Shannon S, CTA Guest Service Representative
Dear Anonymous, Thank you for sharing your experience regarding your most recent stay. I sincerely apologize you were not completely satisfied during your stay. We hope your next stay will be more pleasant and enjoyable. Sincerely, Shannon S, CTA Guest Service Representative