Good place to be one or two nights
Very outdated. Needs repairs. The parking lot is full of potholes. Pool was in bad shape.
Not a positive experience. Have stayed at this hotel several times over many years. It has gone downhill. Had to change from first room due to party next door. Woke up in the middle of the night to the smell of weed... Property is not in great condition. Only soap in the bathroom was bar soap.
The place needs updating. Small tv, remote missing battery covet and had tape over it. Curtain was so thin it had torn. Sink had chips and a burn mark. The hair dryer had a big chunk out of it. Pretty easy repairs that weren’t done. Pool was chipped and green/cloudy. The area was clean. Staff was friendly.
The property was away from the major street, creating a quiet stay. Getting into and out of the property was easy.
The property is very dated. I didn't even bother with the jetted tub. It was clean but really dated. Pretty sure this place was very nice back in 1996. The cost should be less.
Very cold in the room window was broken out and replaced with plexiglass
Excellent stay
Well our check in wasnt too bad the staff was pleasant. They do request a $150 deposit at check in. We got in our room and it was not very clean at all the walls and ceiling have stuff all over them then we didnt even have a trash can. I called the front desk and they said they would get one well needless to say it never came and I had to call the next morning and they finally brought a small one that was a desk type trash container. Friday night was awful so many people partying in the parking lot at least 50 or more they finally went away around 1230am people yelling in the hallways it was just awful this was supposed to be a weekend getaway for me and my fiance without our child and have a peaceful time as I never have a break well it was definitely a rough time still no sleep then Saturday wasnt much better we was gone most of the afternoon and returned to loud people in the hallway once again and the smell of weed throughout the hallway. Saturday night was not much better people screaming in the hallways and running up and down. We checked out on Sunday and I let the lady know it was not a pleasant stay she just said sorry and our deposit will be applied back to our bank in 2-5 days im still waiting on it, its business day 2 so hopefully it will be applied eventually. I have never stayed at such a dirty country inn and suites and the staff not care about how the people conducted themselfs without calling about loud disruption. I unfortunately wont ever stay here again.
Don’t get a room on the 3rd floor
Air conditioners need servicing. Did not cool very well. Looked rundown from the outside. Needs updating to parking lot, yard, and building. Paid for 2 queen beds and only got 2 full beds.
Nice Staff all around! Great breakfast! Rm124 was loud during the day due to laundry room on other side of the wall. Night time was fine. Overall I would stay her again!
The property was clean and the staff were friendly.
We entered the room on the first night and literally left within an hour. We have it reserved for 8 nights but will not be staying there at all. I could possibly live with the fact that the room is outdated but it was overall uncomfortable and unclean. There were peeling ceilings, scotch tape pieces in random places all over the ceilings (no doubt from some sort of party that took place prior to our arrival), old dingy furniture, and heating/air vents caked in dust. The secondary entrance on the side of the building had a "key only" access at the door but was NEVER locked. This made it feel completely unsafe! The stairwells and hallways smelled like someone was constantly smoking in their room, despite the no smoking signs and smoke free policy. We booked this on Orbitz sight unseen for a week long trip to transfer a loved one to hospice care, wasted a good chunk of money since the hotel has a NO REFUND policy. Now we know why...very disappointed in this hotel.
Very outdated. Needs new flooring throughout. The place was dirty. I don't think the room had ever been dusted. Crud in the corners. I will say the sheets were clean. At check-in we were ignored until we had to yell in the back to let someone know we were there. They were, however, very nice at check out. The price was good, but next time it would be worth it for me to stay somewhere else.
Country Inn & Suites by Radisson, Lansing, MI is located within a few miles (5 km) of Lansing Mall and Horrocks Farm Market. This 87-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekends from 6:00 AM to 9:30 AM.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Country Inn & Suites by Radisson, Lansing, MI, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Good place to be one or two nights
Very outdated. Needs repairs. The parking lot is full of potholes. Pool was in bad shape.
Dear ricardo,Thank you for sharing your experience regarding your most recent stay. We value and appreciate your feedback. We hope your next stay will be more pleasant and comfortable.Sincerely,Shannon S, CTAGuest Service Representative
Not a positive experience. Have stayed at this hotel several times over many years. It has gone downhill. Had to change from first room due to party next door. Woke up in the middle of the night to the smell of weed... Property is not in great condition. Only soap in the bathroom was bar soap.
Dear Ernest,Thank you for sharing your experience regarding your most recent stay. We value and appreciate your feedback. I sincerely apologize your stay was not comfortable and satisfying. We hope your next stay in the Lansing area will be more pleasant and enjoyable.Sincerely,Shannon S, CTAGuest Service Representative
The place needs updating. Small tv, remote missing battery covet and had tape over it. Curtain was so thin it had torn. Sink had chips and a burn mark. The hair dryer had a big chunk out of it. Pretty easy repairs that weren’t done. Pool was chipped and green/cloudy. The area was clean. Staff was friendly.
Dear ricardo,Thank you for sharing your experience regarding your most recent stay. We value and appreciate your feedback. I sincerely apologize for the room condition, we are working diligently on a resolution to prevent occurrences like these from happening in the future. We hope your next stay will be more pleasant and enjoyable.Sincerely,Shannon S, CTAGuest Service Representative
The property was away from the major street, creating a quiet stay. Getting into and out of the property was easy.
Dear Roy,Thank you for choosing to stay with us while visiting the Lansing area. We are glad to see you enjoyed your stay. We look forward to your next stay the next time your travels bring you back to the Lansing area.Sincerely,Shannon S, CTAGuest Service Representative
The property is very dated. I didn't even bother with the jetted tub. It was clean but really dated. Pretty sure this place was very nice back in 1996. The cost should be less.
Dear Ann,Thank you for choosing to stay with us while visiting the Lansing area. We are glad to see you enjoyed your stay! We look forward to your next stay the next time your travels bring you back to the Lansing area!Sincerely,Shannon S, CTAGuest Service Representative
Very cold in the room window was broken out and replaced with plexiglass
Dear Christina, Thank you for sharing your experience regarding your most recent stay. We value and appreciate your feedback. I sincerely apologize for the window and condition of the room, we are working on a resolution to prevent occurrences like these from happening in the future. We hope your next stay will be more comfortable and pleasant. Sincerely, Shannon S, CTA Guest Service Representative
Excellent stay
Dear Stephen, Thank you for choosing to stay with us while visiting the Lansing area. We are thrilled to see you enjoyed your stay! We look forward to your next stay the next time your travels bring you back to the Lansing area! Sincerely, Shannon S, CTA Guest Service Representative
Dear Leith,Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you found our hotel to be a good place for short stays of one or two nights. We strive to provide a comfortable and enjoyable experience for all of our guests, regardless of the duration of their stay.If there is anything we can do to make your next visit even better, please let us know. We value your business and hope to have the opportunity to welcome you back in the future.Sincerely,Shannon S, CTAGuest Service Representative