Hotel Alexandra

4.5 star property
Luxury hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Hotel Alexandra

Interior
Exterior detail
Seasonal outdoor pool
Breakfast, lunch and dinner served
43-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

View in a map
32 City Garden Road, North Point, Hong Kong
  • Place, Times Square Shopping Mall
    ‪2 min drive‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Place, Happy Valley Race Course
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

Diamond City View Room

7.6 out of 10
Good
(31 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Clover City View Room

8.4 out of 10
Very good
(52 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Clover Seaview Room

8.0 out of 10
Very good
(10 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Queen Suite

  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Hong Kong Island

Located in North Point, Hotel Alexandra is within a mile (2 km) of popular sights such as Sogo Causeway Bay and Times Square Shopping Mall. This 4.5-star hotel welcomes guests with 840 rooms and conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Times Square Shopping Mall - 2 min drive - 1.5 miles
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 1.7 miles
  • Happy Valley Race Course - 2 min drive - 1.8 miles
  • Pacific Place - 3 min drive - 2.2 miles
  • Lan Kwai Fong - 4 min drive - 2.8 miles

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Uncle Ben Coffee - ‬2 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪PAUSE It - ‬2 min walk
  • ‪星巴克 - ‬2 min walk

About this property

Hotel Alexandra

Luxury hotel with a fitness center and a seasonal outdoor pool
Hotel Alexandra features a gym, free WiFi in public areas, and a conference center. Valet parking is offered for HKD 600 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a seasonal outdoor pool, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for HKD 506 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to November.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Is free cancellation available at Hotel Alexandra?

Hotel Alexandra provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do around Hotel Alexandra?

This hotel is situated in North Point within a short 8-minute walk of Victoria Park and also 13 minutes on foot from Causeway Bay Shopping Plaza. You'll also find Ocean Park and Times Square Shopping Mall within a short drive.

Will I be able to park at Hotel Alexandra?

Yes, valet parking is offered for HKD 600 per day. Electric car charging is also available for guests.

Does Hotel Alexandra have a casino on the premises?

No, Hotel Alexandra doesn't have a casino.

Is there an indoor pool at Hotel Alexandra?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until November.

Is Hotel Alexandra a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a minibar and slippers in each guestroom with some featuring sea views.

Are there hot tubs at Hotel Alexandra?

No, there isn't a spa tub at this hotel.

Does Hotel Alexandra have a restaurant with a breakfast menu?

Yes, Hotel Alexandra serves buffet breakfast for a surcharge each morning at Cafe A.

Does Hotel Alexandra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Alexandra.

Does Hotel Alexandra have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Alexandra?

The closest major airport to Hotel Alexandra is Hong Kong International Airport (HKG), which is 25.3 mi away (38 minutes by car).

Are there rooms with balconies at Hotel Alexandra?

No, you won't find guestrooms with balconies at Hotel Alexandra.

Does Hotel Alexandra offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Alexandra.

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 414 out of 856 reviews
Rating 8 - Good. 287 out of 856 reviews
Rating 6 - Okay. 88 out of 856 reviews
Rating 4 - Poor. 42 out of 856 reviews
Rating 2 - Terrible. 25 out of 856 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaman

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. The hotel is two blocks away from the MTR and has a shelter bridge that connect to the MTR. The A11 airport bus drop you off a block away so very convenience as well. Has a beautiful outdoor pool. The room is spacious and updated. Two little thing is that the main lobby is little tricky to locate and the hotel elevators are slow and only seem to work one at a time despite that there are 4 available.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joline Dawn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
So nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlena

Liked: Cleanliness, amenities
Very easy to get to from train station. Clean, spacious and Thomas, the night front desk clerk was very helpful and courteous. AC was wonderful. Bed was soft and had a small view of the harbor. It was a great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Kwok Ho

Stayed 4 nights in Jun 2025

6/10 Okay

Janice

Traveled with family
Disliked: Amenities
The staff were amazing. Very helpful. The maid service was great. The rooms need a refresh. Very old and dated. The beds are super hard very uncomfortable. Location was good right above a MTR station. The outlets in the rooms kept going out.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tin Yu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
hotel is in good location and convenient for all traffic, services and staffing is great.
Stayed 3 nights in Jul 2025

8/10 Good

Joni

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Reasonable priced hotel in Hongkong. I wish they used better quality shampoo and conditioner. You may want to bring your own if you don’t want your hair to be very rough after using it.
Stayed 5 nights in Jun 2025

8/10 Good

Wing-Ming, Fremont

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Good price point at a very convenient location. Not a right place for you if you plan to stay at the hotel all day long, but an excellent choice if you go out sight seeing all day and come back for a comfortable place to rest.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Nicely decorated hotel, convenient location
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 16 nights in Jun 2025

10/10 Excellent

Beatrice

Stayed 26 nights in Jun 2025

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The first room was noisy and some functions not working but they changed the room immediately.
Stayed 8 nights in Jun 2025

10/10 Excellent

JOYCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service! Staff were so much helpful. Food is great . The room is clean.
Stayed 3 nights in Jun 2025

8/10 Good

ah ming

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the lobby and bling in all the best to common area. Friendly staff and helpful
Stayed 7 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train system
Stayed 4 nights in Jun 2025

8/10 Good

Ling

Liked: Cleanliness, amenities, property conditions & facilities
Good price and convenience
Stayed 2 nights in Jun 2025

10/10 Excellent

Yat

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Great location, footbridge connects to MTR station. Lots of restaurants nearby. Thank you reception for upgrading us to a partial seaview room. Cons: 1. Dirty hard floor 2. Soundproofing not great 3. Squeaky bed
Stayed 1 night in Jun 2025

8/10 Good

Lulu Chui Wah

Liked: Cleanliness, property conditions & facilities
Very convenient location
Stayed 7 nights in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good
Stayed 1 night in Jun 2025

6/10 Okay

Jessie

Traveled with family
Liked: Cleanliness
The place is okay
Stayed 3 nights in Jun 2025

10/10 Excellent

CLIFFTON

Liked: Cleanliness, amenities, property conditions & facilities
friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Yu, Signal Mountain, TN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view of victoria harbor
Stayed 7 nights in May 2025

8/10 Good

pui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia did not put my middle name which caused a few problems at check in.Had to show my booking with Expedia app which I had my middle name in the app.I has to show my email from Expedia plus my mobile number so I could get the room.Got a room directly in front of the lifts so can hear some noise.The heavy chair in the room so when I try to sit down would can a noise on the floor.This I can hear from the room above me.If you do not come by taxi and come by MTR then you have to get to the hotel over the bridge which has positives.You avoid the bright sunshine / when it rains.Luckily I read previous customers about how to get to hotel.The room was adequate especially for Hong Kong.Bathroom was clean.There was also a face flannel which quite a few hotels no longer provide.The was face tissue too.A negative was not drinking water.In other North Point hotels that I stayed in.There was filtered water with a jug to contain the water.Hotel has breakfast,lunch,tea time and dinner but did not have time to sample.I find May hotel prices are affordable.If same low prices will definitely return.The daily cleaning you can press clean my room or do not disturb.Will look forward my next visit to Hotel Alexandra if prices is low but sadly looking at November time I doubt I am willing to pay the double the price !
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay; staff are helpful and attentive.
Stayed 4 nights in Jun 2025

8/10 Good

Yik Sum

Stayed 1 night in Jun 2025