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Hotel Alexandra

4.5 star property
Luxury hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Hotel Alexandra

Interior
Exterior detail
Seasonal outdoor pool
43-inch flat-screen TV with satellite channels, TV
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪2 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Happy Valley Race Course
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

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Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.4 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout drapes

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout drapes

Diamond City View Room

7.6 out of 10
Good
(30 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | 1 bedroom, minibar, in-room safe, blackout drapes

Clover City View Room

8.4 out of 10
Very good
(43 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Hong Kong Island

Located in North Point, Hotel Alexandra is within a mile (2 km) of popular sights such as Sogo Causeway Bay and Times Square Shopping Mall. This 4.5-star hotel welcomes guests with 840 rooms and conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Sogo Causeway Bay - 18 min walk - 1.0 mile
  • Times Square Shopping Mall - 2 min drive - 1.5 miles
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 1.7 miles
  • Happy Valley Race Course - 3 min drive - 1.8 miles
  • Lan Kwai Fong - 4 min drive - 2.8 miles

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel with a fitness center and a seasonal outdoor pool
Hotel Alexandra features a gym, free WiFi in public areas, and a conference center. Valet parking is offered for HKD 600 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a seasonal outdoor pool, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for HKD 506 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to November.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Is free cancellation available at Hotel Alexandra?

Hotel Alexandra provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do around Hotel Alexandra?

This hotel is situated in North Point within a short 8-minute walk of Victoria Park and also 13 minutes on foot from Causeway Bay Shopping Plaza. You'll also find Ocean Park and Times Square Shopping Mall within a short drive.

Will I be able to park at Hotel Alexandra?

Yes, valet parking is offered for HKD 600 per day. Electric car charging is also available for guests.

Does Hotel Alexandra have a casino on the premises?

No, Hotel Alexandra doesn't have a casino.

Is there an indoor pool at Hotel Alexandra?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until November.

What will couples enjoy most about a stay at Hotel Alexandra?

Couples will appreciate amenities at this hotel, including a minibar and slippers in each guestroom with some featuring sea views.

Are there hot tubs at Hotel Alexandra?

No, this hotel doesn't have a spa tub.

Does Hotel Alexandra have a restaurant with a breakfast menu?

Yes, Hotel Alexandra serves buffet breakfast for a surcharge each morning at Cafe A.

Does Hotel Alexandra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Alexandra.

Are there connecting rooms at Hotel Alexandra?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Alexandra?

The closest major airport to Hotel Alexandra is Hong Kong International Airport (HKG), which is 25.3 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Hotel Alexandra?

No, there aren't any guestrooms with balconies at Hotel Alexandra.

Does Hotel Alexandra offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Alexandra.

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 369 out of 779 reviews
Rating 8 - Good. 260 out of 779 reviews
Rating 6 - Okay. 85 out of 779 reviews
Rating 4 - Poor. 41 out of 779 reviews
Rating 2 - Terrible. 24 out of 779 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOYCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service! Staff were so much helpful. Food is great . The room is clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good for families
Stayed 2 nights in Mar 2025

6/10 Okay

William, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, nice staff. Rooms a little dirty and the beds were super uncomfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 3 nights in Mar 2025

6/10 Okay

Gregory

Traveled with family
Disliked: Staff & service, amenities
Not the best location and the rooms are small. We had connecting rooms and it was still small. The staff weren’t that nice/helpful with our luggage either.
Stayed 3 nights in Mar 2025

8/10 Good

JOHN LAB MAN

Liked: Staff & service, amenities, property conditions & facilities
The lobby misrepresents the hotel....because it suggests the rest of the hotel is nice and luxurious....but rooms are at best 6/10. They're small and not that luxurious...but you get used to it. So disappointing the swimming pool was out of action....guests should have got a discount. Also staff are generally very polite...and multilingual which is good to see. They need to convert through outside courtyard into a cafe. That will bring in more customers.
Stayed 10 nights in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Excellent stay from start so finish, I asked if I could have a room close to the lifts as I have had a knee replacement and one step from the lift I was in my room. Close to the metro, buses and trams, very good
Stayed 6 nights in Mar 2025

10/10 Excellent

WINSTON

Traveled with family
Liked: Amenities
Beautiful hotel, room size ok, location convenient, area safe and clean. Love it, will definitely book it again next time.
Stayed 12 nights in Mar 2025

10/10 Excellent

Hon Kin Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean, spacious, fantastic location

Wonderful stay at this beautiful hotel. Perfect location near Fortress Hill MTR (but away from the noisy traffic) and plenty of eateries and grocery shops nearby and also near bus and tram stops. The room is clean, spacious (for HK hotel standards) and the lobby is stunning. There's a gym and pool as well. Staff were all great including housekeeping.
Stayed 7 nights in Mar 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alexandra North Point HK

This hotel is in a quiet neighborhood of Electric Road. There is an Oil street open space and recreation area next to the hotel. The hotel itself is very well furnished and has a restaurant, cafe and a takeaway pastry shop. The staff is very helpful and there is stable wi-fi. Housekeeping will check on whether the room is cleaned each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. It's so convenient to the MTR, restaurants, etc. Excellent staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Siu Long

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

CHINGYUEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and good location.
Stayed 15 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need USB charger
Stayed 1 night in Mar 2025

6/10 Okay

Chung

Traveled with family
First of all, it was really frustrating when the hotel staff advised us that they couldn't find any reservation record of our stay, despite our showing of the payment to Expedia and Itinerary number. The hotel staff advised us to contact Expedia Canada to sort that out ourselves and as such we have to call long-distance from Hong Kong. While it was finally sorted out, it was extremely stressful and costs us money to pay for long-distance roaming. Other than that, overall the hotel is OK.
Stayed 1 night in Mar 2025

10/10 Excellent

Oi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking in rooms and corridors
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and room is spacious. Relatively short walk to MYR station. Lots of restaurants one block away
Stayed 9 nights in Feb 2025

10/10 Excellent

Terry

Great service
Stayed 2 nights in Feb 2025

8/10 Good

Ka Po

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

LEO

Disliked: Amenities
I don't like the hotel charge me additional tax upon checking in, why not include it in the total Expedia payment? The hotel has no formal entrance, you need to ask around.
Stayed 7 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A ove average
Stayed 5 nights in Feb 2025

4/10 Poor

SHIRISH

Business traveler
Disliked: Staff & service

They do not even give water to drink.

No drinking water is provided. Also no toiletries are given when they charge so much. Breakfast is also very very limited. Overall a place to avoid completely!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

VIPIN KUMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

It was very good experience overall. Room was good, views to sea was excellent and breakfast was very good.
Stayed 2 nights in Feb 2025