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Recent guest reviews

Unresponsive staff, no amenities to speak of, poor breakfast selection

Housing staff was good. Everything else was horrible including breakfast

Unhelpful staff in every way Breakfast not good very limited choices

Unhelpful staff in every way Housekeeping very good Breakfast not good

Staff Unhelpful in every respect Housekeeping was good

The hotel is well located. In general I would rated not excellent, not terrible. The main problem if the hotel is the staff, they are terrible. Nothing to do with the language, it was a problem of attitude, it seems that they are not trained at all. All the time I felt that they were giving favors and they were all the time in a bad mood.

Prperty is in sai yun pun area. Convenient transportation. I travel often on business and stay in this area. Reasonably priced and usually upgraded. Staff are effocient and perfect for business traveler. Tram stops outside and much faster solution when tring to get imto central during rush hours.

Excellent location. Right across the street from the tram ("Ding ding") station that takes you to central in 20-25 minutes. Some of the hotel furniture and carpeting is old, which is less than pleasing. But overall, good value for money

Great location 3 min walk to the metro Quiet hotel Near by restaurants and shops

The room is clean, easy access from the airport front desk staff are friendly...

nice city hotel on the tram line and a few minutes away from the subway line to reach everywhere

Great location, a lot of good restaurants near b,. the hotel over due to up date the the interiors, it shows really old.

Good location,convenient tram and airport bus good staff and a lot of local small restaurant ,expecially kam Cheung ,good beef noodles

If you're staying in Hong Kong, you're likely going to be out and about all day and most of the evening. We found this hotel to be a great alternative to the more expensive ones around it. Simple and a little dated, but the rooms were good sized (for Hong Kong) and the price was SO much better. I saved $500 (over 3 nights) compared with my friends who stayed at a hotel next door. Unless you're super picky, this place is all you need. Easy five to ten minute walk to the subway station.

We stayed at the Best Western Plus Hotel on Des Voeux Road West in Hong Kong Island, Hong Kong. The staff, especially the concierge area, Brian Lo, went out of their way to please us & assist us especially providing Chinese translation whether it be directions for taxi, how to get anywhere, i.e., MTR. Staff is very courteous. Only drawback is it's not close to downtown Hong Kong (Central).

Estupenda ubicacion! Muy buen horel, habitaciones comodas, agua super abundante!!!

308 Des Voeux Road West Hong Kong

Hotel highlights

  • Walking distance to Victoria Harbour and University of Hong Kong
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Central & Western District, Best Western Plus Hotel Hong Kong is a leisurely stroll from popular sights such as Victoria Harbour and University of Hong Kong. This 307-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All of Best Western Plus Hotel Hong Kong's 307 soundproofed rooms provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Free local calls, safes, and desks are other standard amenities.


Property features

At Best Western Plus Hotel Hong Kong, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Superior Double Suite

1 Double Bed | Sleeps 2

Standard Twin Room

2 Twin Beds | Sleeps 2

Executive Suite, 1 Double Bed

1 Double Bed | Sleeps 2

Superior Twin Room

2 Twin Beds | Sleeps 2

Guest reviews for Best Western Plus Hotel Hong Kong

Everyone (15) Couples (3)
2
Everyone

Unresponsive staff, no amenities to speak of, poor breakfast selection

By on Jan 24, 2020

Review comment responded on Feb 5, 2020

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

1
Everyone

Housing staff was good. Everything else was horrible including breakfast

By on Jan 17, 2020

Review comment responded on Jan 18, 2020

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

2
Everyone

Unhelpful staff in every way Breakfast not good very limited choices

By on Jan 15, 2020

Review comment responded on Jan 16, 2020

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

4
Everyone

Unhelpful staff in every way Housekeeping very good Breakfast not good

By on Jan 15, 2020

Review comment responded on Jan 16, 2020

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

2
Everyone

Staff Unhelpful in every respect Housekeeping was good

By on Jan 15, 2020

Review comment responded on Jan 16, 2020

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

5
Everyone

By on Aug 16, 2019

Review comment responded on Aug 19, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

2
Partner Couples Business Business

The hotel is well located. In general I would rated not excellent, not terrible. The main problem if the hotel is the staff, they are terrible. Nothing to do with the language, it was a problem of attitude, it seems that they are not trained at all. All the time I felt that they were giving favors and they were all the time in a bad mood.

By on Aug 2, 2019

Review comment responded on Aug 2, 2019

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

5
Business Business

Prperty is in sai yun pun area. Convenient transportation. I travel often on business and stay in this area. Reasonably priced and usually upgraded. Staff are effocient and perfect for business traveler. Tram stops outside and much faster solution when tring to get imto central during rush hours.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

4
Partner Couples

Excellent location. Right across the street from the tram ("Ding ding") station that takes you to central in 20-25 minutes. Some of the hotel furniture and carpeting is old, which is less than pleasing. But overall, good value for money

By on Apr 22, 2019

Review comment responded on Apr 24, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

Great location 3 min walk to the metro Quiet hotel Near by restaurants and shops

By , from Montreal on Feb 27, 2019

Review comment responded on Mar 13, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

Best Western Plus Hotel Hong Kong

308 Des Voeux Road West, Hong Kong,
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