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Recent guest reviews

The hotel is well located. In general I would rated not excellent, not terrible. The main problem if the hotel is the staff, they are terrible. Nothing to do with the language, it was a problem of attitude, it seems that they are not trained at all. All the time I felt that they were giving favors and they were all the time in a bad mood.

Prperty is in sai yun pun area. Convenient transportation. I travel often on business and stay in this area. Reasonably priced and usually upgraded. Staff are effocient and perfect for business traveler. Tram stops outside and much faster solution when tring to get imto central during rush hours.

Excellent location. Right across the street from the tram ("Ding ding") station that takes you to central in 20-25 minutes. Some of the hotel furniture and carpeting is old, which is less than pleasing. But overall, good value for money

Great location 3 min walk to the metro Quiet hotel Near by restaurants and shops

The room is clean, easy access from the airport front desk staff are friendly...

nice city hotel on the tram line and a few minutes away from the subway line to reach everywhere

Great location, a lot of good restaurants near b,. the hotel over due to up date the the interiors, it shows really old.

Good location,convenient tram and airport bus good staff and a lot of local small restaurant ,expecially kam Cheung ,good beef noodles

If you're staying in Hong Kong, you're likely going to be out and about all day and most of the evening. We found this hotel to be a great alternative to the more expensive ones around it. Simple and a little dated, but the rooms were good sized (for Hong Kong) and the price was SO much better. I saved $500 (over 3 nights) compared with my friends who stayed at a hotel next door. Unless you're super picky, this place is all you need. Easy five to ten minute walk to the subway station.

We stayed at the Best Western Plus Hotel on Des Voeux Road West in Hong Kong Island, Hong Kong. The staff, especially the concierge area, Brian Lo, went out of their way to please us & assist us especially providing Chinese translation whether it be directions for taxi, how to get anywhere, i.e., MTR. Staff is very courteous. Only drawback is it's not close to downtown Hong Kong (Central).

They turn off the air conditioner in the middle of the night. Woke up sweating. Avoid!

I think that this is one of the best values on Hong Kong Island. This was my second stay at this hotel, and I discovered that there is a bus that stops across the street (A10 and A12) that goes to the airport with very few stops along the way. This was much better than walking to the subway station with my bag, then walking from the Island Line through central station to the Airport Express. All the negative things that have been mentioned in other reviews are probably true: lumpy pillows, hard beds, noisy maids,... yes, yes, and yes; but, you probably cannot beat the value and even though it is a little out of the way, it is quite convenient. All the positive things mentioned are also true: LARGE ROOMS, friendly hotel staff, convenience, you can stumble back to the hotel from the Macau Ferry terminal at 2AM with no problem... I have stayed at the Best Western Harbor View and at the Courtyard Marriott directly across the street from this hotel as well as other hotels. This hotel is much nicer than the BW Harbor View for just a little bit more money. The Courtyard Marriott is much nicer, but it is usually at least twice the price. The only negative is that it is so cheap it attracts a lot of mainland tourist who are not very courteous to other hotel guest, i.e. noisy, rude...

Great employees helped me with directions, general Hong Kong information, etc.

Despite being on the far west side of Hong Kong, it is a convenient hotel for the cost: bus and tram in front of the hotel and two subway stations nearby. It is not as nice as the Courtyard Marriott across the street, but at times it is half the cost. It is much nicer than the Best Western Harbor View (much nicer rooms, furniture, linens... less noise), and I like the location better even though when looking at a map, the Harbor View appears to be significantly closer to the subway station. The front desk is at the more convenient ground level where as many other Hong Kong hotels (ibis, Best Western Harbor View...) have the front desk on the second or third floors. There seems to be more restaurants in the area than at the Harbor View. Many grocery stores and convenience stores between the hotel and both subway stations. There were minor annoyances: Strict 2 PM check-in (although understandable considering how busy it was); no razor; initial WIFI connection issues; loud maids... I would have given this hotel five stars if the maids were not so loud slamming doors and talking with each other while cleaning rooms. The maids at the Courtyard Marriott don't make that much noise. Of course, the beds at Asian hotels in this price range are all relatively hard. My room was the 'Superior.' Usually the higher priced rooms ('Deluxe' or 'Executive') in Asia have softer beds and better linens.

More a 3-star than 4, about a medium Best Western's standard.

Overall, we had a pleasant time at the hotel. The staff was courteous and the rooms itself were good. I've only stayed at one other hotel in Hong Kong, and this one felt slightly larger and at a better price point.

We go to HK almost every year since 2007. We had stayed in hotels in North Point, TST, Kowloon Tong. We thought we already had the biggest room that we could afford until this visit. It has a moving panel that separates the sitting area, and the sitting area is big enough for a sofa, a small round table and 2 chairs (for eating.) The bathroom is average, and has shower only (no bathtub.) The shower space may pose a challenge for some people. It took me 2 days to figure out how to avoid getting the floor wet while getting water warm up! The reason for the good room size is the building's age. It was built long ago before new hotels shrink the room's size. We did not use any of their facilities including their restaurant since the area is full of local eateries. There is a laundromat several doors away, a dessert place across the street. Tram stop is in front of the hotel in case you don't want to walk to the MTR.

308 Des Voeux Road West Hong Kong

Hotel highlights

  • Walking distance to Victoria Harbour and University of Hong Kong
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Western District, Best Western Plus Hotel Hong Kong is adjacent to Victoria Harbour and within a 10-minute walk of other popular attractions like University of Hong Kong. This 3.5-star hotel has 307 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bidets, and slippers. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

Best Western Plus Hotel Hong Kong features a fitness center, free WiFi in public areas, and a meeting room. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Deluxe Twin Room

Twin 2 | Sleeps 2

Family Room, 3 Twin Beds, Non Smoking, City View

Twin 3 | Sleeps 3

Family Room, 3 Twin Beds, Smoking, City View

Twin 3 | Sleeps 3

Standard Twin Room

Twin 2 | Sleeps 2

Guest reviews for Best Western Plus Hotel Hong Kong

Everyone (20) Couples (10) Business (10) Family (8) Other (7) Friends (4)
5
Everyone

By on Aug 16, 2019

Review comment responded on Aug 19, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

2
Partner Couples Business Business Travelers

The hotel is well located. In general I would rated not excellent, not terrible. The main problem if the hotel is the staff, they are terrible. Nothing to do with the language, it was a problem of attitude, it seems that they are not trained at all. All the time I felt that they were giving favors and they were all the time in a bad mood.

By on Aug 2, 2019

Review comment responded on Aug 2, 2019

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

5
Business Business Travelers

Prperty is in sai yun pun area. Convenient transportation. I travel often on business and stay in this area. Reasonably priced and usually upgraded. Staff are effocient and perfect for business traveler. Tram stops outside and much faster solution when tring to get imto central during rush hours.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

4
Partner Couples

Excellent location. Right across the street from the tram ("Ding ding") station that takes you to central in 20-25 minutes. Some of the hotel furniture and carpeting is old, which is less than pleasing. But overall, good value for money

By on Apr 22, 2019

Review comment responded on Apr 24, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

Great location 3 min walk to the metro Quiet hotel Near by restaurants and shops

By , from Montreal on Feb 27, 2019

Review comment responded on Mar 13, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

5
Partner Couples

The room is clean, easy access from the airport front desk staff are friendly...

By on Feb 21, 2019

Review comment responded on Feb 22, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

3
Everyone

nice city hotel on the tram line and a few minutes away from the subway line to reach everywhere

By on Jan 1, 2019

Review comment responded on Jan 2, 2019

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

4
Everyone

By on Dec 18, 2018

Review comment responded on Dec 19, 2018

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

4
Everyone

Great location, a lot of good restaurants near b,. the hotel over due to up date the the interiors, it shows really old.

By , from Southern CA USA on Oct 22, 2018

Review comment responded on Oct 23, 2018

Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation. Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.

2
Everyone

By on Oct 16, 2018

Review comment responded on Oct 18, 2018

Thank you for taking the time to share your recent experience and comment on Expedia. We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !

Best Western Plus Hotel Hong Kong

308 Des Voeux Road West, Hong Kong,
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