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Best Western Plus Hotel Hong Kong

3.5 out of 5.0

Recent guest reviews

They turn off the air conditioner in the middle of the night. Woke up sweating. Avoid!

I think that this is one of the best values on Hong Kong Island. This was my second stay at this hotel, and I discovered that there is a bus that stops across the street (A10 and A12) that goes to the airport with very few stops along the way. This was much better than walking to the subway station with my bag, then walking from the Island Line through central station to the Airport Express. All the negative things that have been mentioned in other reviews are probably true: lumpy pillows, hard beds, noisy maids,... yes, yes, and yes; but, you probably cannot beat the value and even though it is a little out of the way, it is quite convenient. All the positive things mentioned are also true: LARGE ROOMS, friendly hotel staff, convenience, you can stumble back to the hotel from the Macau Ferry terminal at 2AM with no problem... I have stayed at the Best Western Harbor View and at the Courtyard Marriott directly across the street from this hotel as well as other hotels. This hotel is much nicer than the BW Harbor View for just a little bit more money. The Courtyard Marriott is much nicer, but it is usually at least twice the price. The only negative is that it is so cheap it attracts a lot of mainland tourist who are not very courteous to other hotel guest, i.e. noisy, rude...

Great employees helped me with directions, general Hong Kong information, etc.

Despite being on the far west side of Hong Kong, it is a convenient hotel for the cost: bus and tram in front of the hotel and two subway stations nearby. It is not as nice as the Courtyard Marriott across the street, but at times it is half the cost. It is much nicer than the Best Western Harbor View (much nicer rooms, furniture, linens... less noise), and I like the location better even though when looking at a map, the Harbor View appears to be significantly closer to the subway station. The front desk is at the more convenient ground level where as many other Hong Kong hotels (ibis, Best Western Harbor View...) have the front desk on the second or third floors. There seems to be more restaurants in the area than at the Harbor View. Many grocery stores and convenience stores between the hotel and both subway stations. There were minor annoyances: Strict 2 PM check-in (although understandable considering how busy it was); no razor; initial WIFI connection issues; loud maids... I would have given this hotel five stars if the maids were not so loud slamming doors and talking with each other while cleaning rooms. The maids at the Courtyard Marriott don't make that much noise. Of course, the beds at Asian hotels in this price range are all relatively hard. My room was the 'Superior.' Usually the higher priced rooms ('Deluxe' or 'Executive') in Asia have softer beds and better linens.

More a 3-star than 4, about a medium Best Western's standard.

Overall, we had a pleasant time at the hotel. The staff was courteous and the rooms itself were good. I've only stayed at one other hotel in Hong Kong, and this one felt slightly larger and at a better price point.

We go to HK almost every year since 2007. We had stayed in hotels in North Point, TST, Kowloon Tong. We thought we already had the biggest room that we could afford until this visit. It has a moving panel that separates the sitting area, and the sitting area is big enough for a sofa, a small round table and 2 chairs (for eating.) The bathroom is average, and has shower only (no bathtub.) The shower space may pose a challenge for some people. It took me 2 days to figure out how to avoid getting the floor wet while getting water warm up! The reason for the good room size is the building's age. It was built long ago before new hotels shrink the room's size. We did not use any of their facilities including their restaurant since the area is full of local eateries. There is a laundromat several doors away, a dessert place across the street. Tram stop is in front of the hotel in case you don't want to walk to the MTR.

Amazing location, so convenient to get the metro, staff were really helpful, walking distance to the Ferry Terminal to Macau. Excellent local restaurants in a walking distance. Room was extremely comfortable and spacious for the HK standard.

If they turned up the air conditioning in the computer center that would be great.

Nice separate bedroom and living room set-up, "older" looking furniture gives feeling of earlier era, quiet and relaxing. The lobby is noisy, and always full of people, the side-door exit for taxi is a bit inconvenient. Nearby some historic sites, and some restaurants are closely, although it's a walk to the MTR station.

I thought they were a bit rude. I told them I had a plus 1 and then when my guest arrived, they still gave her a hard time. Also, it was like pulling teeth, eyes and limbs to get service properly.

This was our fourth trip to Hong Kong in five months. We have seen many different hotels and stayed at a different one each time we visited. Some had chandeliers in their elevator. Some had hard-as-a -rock mattresses, Some had rooms that were so small I worried I will get stuck permanently if I walk in. This time I booked into Best Western Plus Hotel. This is hands down the most comfortable hotel I found in HK at a very reasonable price too. The rooms are bigger than any other hotel I have seen here. The bathroom is bigger than some of the hotel rooms I saw in HK. :) The bed is comfortable and high quality. A host of amenities is found in the room and bathroom. Toothbrush, yes. Comb: yes. Shower caps: yes. Sewing kit: yes. Plenty of towels: yes. Good soap and shampoo and conditioner: yes. Two bottles of mineral water? Yes. A mini bar? yes. Fast reliable free internet: yes. A large sized closet: yes. A very convenient location in the city: Yes. a large flat screen TV, yes. An adapter for anyone trying to connect his phone or laptop to charge: yes in the wall, ready to use, without the need to call and ask for one and wait half hour for housekeeping to show up. Amazing fast service if you ever call: yes. There is nothing missing here. Above all the quality of staff and management is above and beyond most other hotels. We were welcomed by Mr. Adrian the night of our arrival. He is an educated man and was extremely kind and professional. They had a full house when we got to the hotel at 1:30 am. The next morning the manageress called. Ms. Shirley Wong offered to upgrade our room without a request from me. She then came to our room and insisted to carry our suitcase and showered us with kindness and congratulated us for our anniversary. I wrote to Best Western to say she has angelic qualities. Truly she has a humility only found in the noble families of the old times. I am most grateful to her. We now have a room that we did not even dream of having: views, a living area, a large bathroom, a heater (most rooms in HK we learnt have no heater). Those how call this hotel standard quality hotel have not traveled to Hong Kong before. This is way better than anything else we have seen. Housekeeping does an amazing job of keeping the rooms and the public areas clean. Security is great. There is a breakfast buffet for a very reasonable price on the fifth floor. A flower shop and many fruit stores and many restaurants and the Subway Train station are all within walking distance. What more can you ask for? Shirley Wong: you go girl. You are doing an amazing job.

Used my points to book the hotel so it was pretty cheap. The bus stop to and from the airport is a minute away. You just cross the street twice and that's it. The hotel is in the corner.

The hotel was perfectly fine, mostly Chinese tourists, a bit far from the MTR.

A little far from the center but tram connection good. But everytime have to move by tram or mtr is inconvinient but it is good hotel at last. I recommend.

Stayed twice at this hotel on this business trip. Best deal on a suite in hong kong. Only a few dollars more under ten dollars usually over a regular room cost. Well worth the additional. Only downside was no iron and ironing board.

a bit far away from center, room was huge and clean. .

We got the free double suite upgrade and were very surprised to find such a large and spacious room on Hong Kong Island, especially for one of the cheapest rates available.

My significant other and I spent 3 days at the Ramada hotel Hong Kong. the experience was wonderful. There was a slight problem with our room location and the manager (Steven) upgraded us to an Executive Suite. The room, view, and staff were all fantastic. The lounge area on the fifth floor is extremely comfortable and with jazz music playing softly on the surround sound speakers I felt extremely relaxed and at home. I will be returning to Hong Kong in December and I will definitely stay at the Ramada Hong Kong again. Steven, thank you for making our stay very special.

Location is OK, a bit far from Central but still walkable. Room is about average but it's a bit bigger than regular Hotels in Hong Kong.

308 Des Voeux Road West Hong Kong

Hotel highlights

  • Walking distance to University of Hong Kong
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Western District within a short walk of University of Hong Kong, Best Western Plus Hotel Hong Kong is within a mile (2 km) of other popular sights such as Hong Kong - Macau Ferry Terminal. This 3.5-star hotel has 307 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Located centrally in Hong Kong, it's also close to Soho and International Finance Centre.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Best Western Plus Hotel Hong Kong's 307 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free bottled water, safes, and desks.


Property features

Best Western Plus Hotel Hong Kong features a fitness center, free WiFi in public areas, and a meeting room. Airport transportation is made easy with an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, laundry facilities, and a porter/bellhop.

Room options

Standard Twin Room

Twin 2 | Sleeps 2

Deluxe Twin Room

Twin 2 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

Deluxe Double Room

Full 1 | Sleeps 2

Guest reviews for Best Western Plus Hotel Hong Kong

Everyone (10) Couples (7) Business (10) Family (8) Other (7) Friends (4)
2

they turn off air con

Everyone

They turn off the air conditioner in the middle of the night. Woke up sweating. Avoid!

By on May 9, 2017

4

best value on hong kong island

Everyone

I think that this is one of the best values on Hong Kong Island. This was my second stay at this hotel, and I discovered that there is a bus that stops across the street (A10 and A12) that goes to the airport with very few stops along the way. This was much better than walking to the subway station with my bag, then walking from the Island Line through central station to the Airport Express. All the negative things that have been mentioned in other reviews are probably true: lumpy pillows, hard beds, noisy maids,... yes, yes, and yes; but, you probably cannot beat the value and even though it is a little out of the way, it is quite convenient. All the positive things mentioned are also true: LARGE ROOMS, friendly hotel staff, convenience, you can stumble back to the hotel from the Macau Ferry terminal at 2AM with no problem... I have stayed at the Best Western Harbor View and at the Courtyard Marriott directly across the street from this hotel as well as other hotels. This hotel is much nicer than the BW Harbor View for just a little bit more money. The Courtyard Marriott is much nicer, but it is usually at least twice the price. The only negative is that it is so cheap it attracts a lot of mainland tourist who are not very courteous to other hotel guest, i.e. noisy, rude...

By on Apr 19, 2017

4
Everyone

Great employees helped me with directions, general Hong Kong information, etc.

By on Mar 27, 2017

4

excellent value

Everyone

Despite being on the far west side of Hong Kong, it is a convenient hotel for the cost: bus and tram in front of the hotel and two subway stations nearby. It is not as nice as the Courtyard Marriott across the street, but at times it is half the cost. It is much nicer than the Best Western Harbor View (much nicer rooms, furniture, linens... less noise), and I like the location better even though when looking at a map, the Harbor View appears to be significantly closer to the subway station. The front desk is at the more convenient ground level where as many other Hong Kong hotels (ibis, Best Western Harbor View...) have the front desk on the second or third floors. There seems to be more restaurants in the area than at the Harbor View. Many grocery stores and convenience stores between the hotel and both subway stations. There were minor annoyances: Strict 2 PM check-in (although understandable considering how busy it was); no razor; initial WIFI connection issues; loud maids... I would have given this hotel five stars if the maids were not so loud slamming doors and talking with each other while cleaning rooms. The maids at the Courtyard Marriott don't make that much noise. Of course, the beds at Asian hotels in this price range are all relatively hard. My room was the 'Superior.' Usually the higher priced rooms ('Deluxe' or 'Executive') in Asia have softer beds and better linens.

By on Feb 15, 2017

3

bliu

Families

More a 3-star than 4, about a medium Best Western's standard.

By , from NJ on Dec 24, 2016

4

overall a nice hotel with a friendly staff.

Everyone

Overall, we had a pleasant time at the hotel. The staff was courteous and the rooms itself were good. I've only stayed at one other hotel in Hong Kong, and this one felt slightly larger and at a better price point.

By , from San Francisco on Nov 22, 2016

4

our room is huge per hong kong standard.

Everyone

We go to HK almost every year since 2007. We had stayed in hotels in North Point, TST, Kowloon Tong. We thought we already had the biggest room that we could afford until this visit. It has a moving panel that separates the sitting area, and the sitting area is big enough for a sofa, a small round table and 2 chairs (for eating.) The bathroom is average, and has shower only (no bathtub.) The shower space may pose a challenge for some people. It took me 2 days to figure out how to avoid getting the floor wet while getting water warm up! The reason for the good room size is the building's age. It was built long ago before new hotels shrink the room's size. We did not use any of their facilities including their restaurant since the area is full of local eateries. There is a laundromat several doors away, a dessert place across the street. Tram stop is in front of the hotel in case you don't want to walk to the MTR.

By , from New York on Nov 11, 2016

5

fantastic location, excellent price.

Everyone

Amazing location, so convenient to get the metro, staff were really helpful, walking distance to the Ferry Terminal to Macau. Excellent local restaurants in a walking distance. Room was extremely comfortable and spacious for the HK standard.

By on Sep 11, 2016

4

new area of the city to explore...

Everyone

If they turned up the air conditioning in the computer center that would be great.

By , from taiwan on Aug 21, 2016

4

nice cozy room

Everyone

Nice separate bedroom and living room set-up, "older" looking furniture gives feeling of earlier era, quiet and relaxing. The lobby is noisy, and always full of people, the side-door exit for taxi is a bit inconvenient. Nearby some historic sites, and some restaurants are closely, although it's a walk to the MTR station.

By , from SFO on Aug 2, 2016