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The Pottinger Hong Kong

4.5 out of 5.0

Recent guest reviews

I had the pleasure of returning to The Pottinger Hotel with my parents this time and everything was perfect. My wife and I stayed in this hotel for the first time a couple months ago and was impressed by the cleanliness, location and service. One person in particular goes above and beyond our expectations and continues to do so, Emily Cheung, the Guest Services Manager. As this was my fathers first time back to Hong Kong in 30+ years, I wanted him to experience this hotel and he was very impressed. The Deluxe Rooms and bathrooms are quite spacious, good amenities, quiet rooms, and large bathrooms. I havent dined in any of the outlets yet because the hotel is surrounded by so many restaurants, both local and international. I use to stay at the Island Shangri La Hotel which is nice too but the Pottinger is just more convenient and fits my needs. I want to thank Emily for making every visit a memorable one, especially this most recent stay with my parents. My only request to upper management is to relieve her from overnight shifts and put her only in the daytime as she is a great asset, engages very well with guests and retains returning guests like my wife and I.

Lovely boutique hotel that smelled excellent as soon as we walked in! The staff was very kind and helpful. We were immediately shown to our room which was very nice and spacious. The location was outstanding. We were walking distance from the train and walking distance from many bars and restaurants. Would definitely stay here again!

The hotel size is compact but it is finely comfortable, lovely and new. Its location is right in the central of HK Central. The service and cleanliness is great. The staff is very friendly, too. Such a lovely hotel!

Clean, safe, well maintained and with a friendly hotel staff. We stayed 5 nights in a deluxe twin room which was spacious and with a large bathroom. Great location only minutes from the Central Mid-Level Escalators and with many nearby restaurants.The hotel can be a little noisy as you are in the hustle and bustle of the Central District.

Everything about this hotel is fantastic. Really classy decor, great bar and restaurant, great rooms. Very clean and comfortable bed. Lovely breakfast. If you don't want to stay in one of the huge hotels in Hong Kong (which most of them are) then this smaller boutique hotel is perfect. The location is great. Really central but can be a little noisy at night time as there are quite a lot of late night bars in the area. But apart from that I couldn't really fault this hotel. Would definitely stay again

Finally I found my ideal small, cosy boutique hotel in HK. Rooms are fabulous, with all you need and quite spacious. Small lobby entrance with a nice bar and French little brasserie. On the second floor another Italian restaurant and a superb terrace overlooking Queens Road central. Ideal for cigar smokers like I am. Staff is very serviceable, but the overall atmosphere of the Pottinger is just perfect.

Excellent location, perfect atmosphere when you are looking for a boutique hotel with charm but don't want to abstain from any luxury (room, breakfast, cleanliness). Yes, no spa or pool but when you are travelling to Hongkong at least we don't need that - take your running shoes and run uphill to the Peak! Very helpful staff.

The Pottinger hotel is a relaxing, luxurious hotel oasis in the heart of busy HK city. We were offered a room upgrade for A small chance to enable us to check in 4 hours early. The staff are friendly and welcoming, the lobby and decor is beautiful throughout. The bar is fun and vibrant. And the rooms are a treat - with ceiling to floor window in the bathroom to take in those spectacular views, gorgeous Elemis products, a very large and comfortable bed - rooms equipped with everything you could want for. I cannot fault this hotel. My husband and I have had a wonderful stay here.

The hotel was so beautiful but the cleanliness was so dirty especially in the room and bathroom. Gradini Ristorante E Bar Italiano has a highnose staff who has very bad service mind other staffs was just perfect.

The rooms and services of this hotel are very good. Excellent breakfast. May be difficult of access without car. Enjoyed my short stay there. Room rate is too high even compared to the main 5-star such as Island Shangri-La, Mandarin Oriental and Mandarin Oriental Landmark etc. Due to overbooking in one of these 3 hotels I was introduced and arranged to stay in the Pottinger in the only one room left. That room was interestingly a room for persons with "movement handicap" with a well equipped and big-sized bathroom to help them. But in the same time I could not enjoy a good bath as there was no bathtub due to the nature and purpose of the room. No complaining here, only reporting experience.

Room options

Deluxe King Room

King 1 | Sleeps 3

Studio King Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 380 reviews