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Charterhouse Causeway Bay

3.5 star property
Hotel with a restaurant, a short walk to Times Square Shopping Mall

Choose dates to view prices

Photo gallery for Charterhouse Causeway Bay

Relax in a spacious room with a large bed, desk, and comfortable chair.
Enjoy a warm and inviting atmosphere in our bar area, complete with a selection of glassware and candles.
Access the gym area through this hallway, featuring a fire extinguisher and a scale.
Conference room with tables, chairs, water bottles, and notepads, ideal for meetings and presentations.
Relax in comfort with a sofa, flat-screen TV, and desk workspace.

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
209-219 Wanchai Road, Wanchai, Hong Kong
  • Wan Chai Road
    ‪1 min walk‬
  • Times Square Shopping Mall
    ‪5 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪11 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

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Room options

View all photos for Business Room

Business Room | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Business Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Family Room

  • 172 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

S Signature | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

S Signature

  • 250 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area | TV

Junior Suite

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

  • 474 sq ft
  • Sleeps 3
  • 1 Queen Bunk Bed

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Economy Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Superior Room

7.6 out of 10
Good
(20 reviews)
  • 173 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

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About the neighborhood

Hong Kong Island

Located in Wan Chai within a short walk of Times Square Shopping Mall, Charterhouse Causeway Bay is within a mile (2 km) of other popular sights such as Victoria Harbour. This 294-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Wan Chai Road - 1 min walk - 0.0 miles
  • Times Square Shopping Mall - 5 min walk - 0.3 miles
  • Happy Valley Race Course - 5 min walk - 0.3 miles
  • Central Plaza - 6 min walk - 0.4 miles
  • Hong Kong Convention and Exhibition Centre - 11 min walk - 0.6 miles

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪利苑酒家 - ‬3 min walk
  • ‪元朗合隆潮州粉麵 - ‬1 min walk
  • ‪The Coffee Academics - ‬1 min walk
  • ‪Islamic Centre Canteen - ‬1 min walk
  • ‪譚仔雲南米線 - ‬1 min walk

About this property

Charterhouse Causeway Bay

Hotel with a restaurant, a short walk to Times Square Shopping Mall
Guests of Charterhouse Causeway Bay enjoy features like a gym, free WiFi in public areas, and a computer station. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include laundry facilities and a banquet hall.
32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Best Western Hotel Causeway Bay

  • Hot Tub
  • Free WiFi
  • Restaurant
  • Air conditioning
7.0 out of 10, Good, 1,006 reviews
$59 nightly
The price is $61
Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1992

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 2.7272 percent will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

Is free cancellation available at Charterhouse Causeway Bay?

Charterhouse Causeway Bay provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Charterhouse Causeway Bay?

This hotel is situated in Wan Chai within a short 5-minute walk of Times Square Shopping Mall and also 16 minutes on foot from Victoria Harbour. You'll also find Ocean Park and Soho within a short drive.

Is there parking available at Charterhouse Causeway Bay?

No, there isn't parking available at the hotel.

Does Charterhouse Causeway Bay feature a casino?

No, Charterhouse Causeway Bay doesn't have a casino.

Is there an indoor pool at Charterhouse Causeway Bay?

No, there is no indoor pool at this hotel.

Is Charterhouse Causeway Bay good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and concierge services.

Are there hot tubs at Charterhouse Causeway Bay?

No, there isn't a spa tub at this hotel.

Does Charterhouse Causeway Bay have a restaurant with a breakfast menu?

No, Charterhouse Causeway Bay doesn't have a restaurant that serves breakfast.

Does Charterhouse Causeway Bay allow pets to stay free of charge?

No, pets aren't allowed at Charterhouse Causeway Bay.

Does Charterhouse Causeway Bay have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Charterhouse Causeway Bay?

The closest major airport to Charterhouse Causeway Bay is Hong Kong International Airport (HKG), which is 24.7 mi away (38 minutes by car).

Are there rooms with balconies at Charterhouse Causeway Bay?

No, there aren't any guestrooms with balconies at Charterhouse Causeway Bay.

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 207 out of 1002 reviews
Rating 4 - Poor. 105 out of 1002 reviews
Rating 2 - Terrible. 90 out of 1002 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Harriet Odlas

Traveled with family and small children
Liked: Cleanliness, staff & service
the sink was clogged,
Stayed 4 nights in Mar 2025

8/10 Good

Miyako

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hong Kong it’s safe country Asian people all way good helping love to come back
Stayed 6 nights in Dec 2024

4/10 Poor

Hoi Yue

Traveled with family
Disliked: Amenities, property conditions & facilities
Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Disliked: Staff & service

CHARTERHOUSE WANCHAI REVIEW

Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.
Stayed 5 nights in Dec 2024

8/10 Good

Moshe

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
the room furniture as well all other equipment is older than my grand grand grand mom simply unpleasant to pay such price and feel like you are in bad guesthous
Stayed 1 night in Dec 2024

6/10 Okay

Eddie

Stayed 8 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Roshan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.
Stayed 5 nights in Dec 2024

4/10 Poor

Anujin

Stayed 3 nights in Dec 2024

8/10 Good

Wing See

Traveled with family and small children
Disliked: Property conditions & facilities
Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet. Baby cot is quiet small, only suitable for baby or toddler under 2.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dorothy

Liked: Amenities
Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Business traveler
Liked: Cleanliness
Disliked: Amenities
A good property at a good price but a few things that don’t take a lot to fix came up short: It was quite cool at night and on requesting an extra blanket they appear to have none… in an established HK hotel? The aircon didn’t heat and was loud. The room was near to the elevators and a constant humming could be heard. Otherwise the property was fine.
Stayed 4 nights in Dec 2024

8/10 Good

sook yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Masahiro

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good geographical situation and basically clean facility with good staff, but a little obsolete and no coffee/tea/cup in my room.
Stayed 6 nights in Dec 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff!
Stayed 1 night in Nov 2024

8/10 Good

Tin Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tin Yu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.
Stayed 1 night in Nov 2024

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Zhang

Liked: Cleanliness, staff & service
Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient
Stayed 2 nights in Nov 2024

6/10 Okay

Agnes

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked a room for 4, it has an outside door, which required a room key to open, then 2 separate doors within. It felt like they were 2 separate rooms which was nice because of the generous size. However, they put us on the 1st floor and the gym was on the 3rd, kind of weird. We heard the water pipe running all night and there was a bright 'Exit' sign above the 1st door which we could not turn off, the rooms were not dark even though all the lights were turned off, very annoying. Oh, there was no check-in counter, they had a table against one of the walls with a laptop to check customers in. Overall it was not too bad other than running water noise throughout the night (the ceiling was open and pipes were exposed) and a very bright 'Exit' sign in the room.
Stayed 2 nights in Nov 2024

6/10 Okay

Suet Yee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is very convenient. The area is lively and safe. It's super close to tram station and walking distance to Time Square and MTR stations. There are may food options nearly from street food to nice restaurants. Staff was courtesy and the check-in, check-out processes are very fast and smooth. You can leave your luggage there after check-out until you're ready for your flight. My room was much older than what's shown in the picture on the booking site. Shower water was a bit slow and not very warm.
Stayed 1 night in Nov 2024

8/10 Good

shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. great for business travel.
Stayed 3 nights in Oct 2024

2/10 Terrible

Achit, Ulaanbaatar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience i have ever had. And a lot of prostitutes.
Stayed 5 nights in Oct 2024

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