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Charterhouse Causeway Bay

3.5 out of 5.0

Recent guest reviews

The bathroom was dirty. Mildew in the shower and someone left old soap with hair on it in shower. No Hot Water for shower. I booked a room with double bed and got two tiny single beds which I can barely fit on. The price was outrageous for such a terrible room.

And I mean a "classic" in two ways, 1) it's been around for a while so it's a bit outdated, and 2) the building is from the time where they were solidly built, so the walls are thick enough so that you don't hear your neighbors coughing like in other HK hotels. Also, the rooms are clean, and the beds are comfy. Location is also good if you need to be near central and also close to shopping & restaurants. I recommend it.

During my stay, the air conditioning system was down and the room is so hot and not comfortable. Remember to confirm with the hotel if it is fixed before you make any booking.

Totally uncomfortable that the central air conditioner is malfunctioning. It is freaking hot in the room

The first night for a rush check in they gave us a suite room charged $ 299 per night. The hallway had a distinct odor of cigarettes. The bath tub was dirty . I did however stay one more night and chose a different room because the following morning our flight was leaving. The second room was not any better. I don't recommend this hotel.

The room was small but they offer a free cellphone for the guest's use which is great! You can even call overseas for free to specific countries.

This hotel is very nice. In between two stations Wanchai and Causeway bay. They give every guest their own smartphone to use. It has free data and phone calls. The price is good and the rooms are very clean. This is a great place to stay for anyone who is looking to stay somewhere that is not too expensive and near everything.

Very good value for money. They even lend you a cellphone for free!

Perfect for business people on a budget. Rooms are not plush but sufficient. Great location in the Wanchai/Causeway Bay area. They even lend a smartphone for free -- local calls and international calls to 5 countries are free!

the hotel is in the middle of refurb, it is however pleasant. Aircon does not work

otherwise good hotel for stay in hk, some staff are friendly some are rude (unintentionally due to language barriers, high level cantonese english is very secondary)

Good, comfortable, cheap accomodations in the Wanchai/Causeway Bay area.

The staff are great. Very friendly and helpful. The rooms are ok, clean but smaller. But knew that before I booked. I've stayed there before and would again.

Dirtiest hotel room I've ever been. I advised the staff to clean the room again, yet nothing seemed to be done. Doesn't matter how good the location or the staff were, a soiled and old room ruined everything. For that price I will choose another hotel next time.

Great stay. Easy in and out with good in-house service provision. WiFi net is very good. Hotel is close to everything and the staff always happy to assist with any enquirers Overall good value for money.

I've stayed there multiple times. I found staff to be responsive and will deal with any issues quickly. Basic amenities but good value in Hong Kong.

The room is a little small, but having stayed at higher priced boutique hotels, this was much better. Also, the buffet was good, and not overpriced by HK standards. I have stayed over 20 times in HK, and the staff was the most attentive I have seen. The location is good, There is even a McDonalds and BK within a 5 min walk. Shoping is all over the place, all within easy walking. Besides food, it also has a bar. I will stay there again, I think I found my HK home.

I went during high season, and never having been to Hong Kong, I paid particular attention to location. It seemed a lot of places looked good but were rather inaccessible. Not so with the Charterhouse. It is in Causeway Bay, walking distance to the Star Ferry to take you to Kowloon, the subway, the tram and the busses. It is a nice enough hotel, mostly business travelers. My room was fine, the concierge was very helpful, and I was quite satisfied with the price vs quality.

Never slept for any two-hour stretch. Highly allergic to tobacco smell and had requested room on non-smoking floor -- but none available. A blessing that I survived the stay. Room and corridor really stinked and couldn't breath. The room was small like a pigeon coop with one single bed, it's like I was at a backpack hostel. The internet plug in was loose and I kept losing the connection. I would definitely never book into that Charter "Horror" House again.

very reasonable price - $170 for four nights hotel room a bit small and dated

209-219 Wanchai Road Hong Kong

Located in Wan Chai, Charterhouse Causeway Bay is within a 5-minute walk of Queen Elizabeth Stadium and within 15 minutes of other popular attractions like Happy Valley Race Course. This 294-room, 3.5-star hotel has 3 restaurants along with conveniences like a 24-hour fitness center and free in-room WiFi. Centrally located in Hong Kong, the hotel is also a short walk from Times Square Shopping Mall and Wan Chai Star Ferry Pier.


This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


All of Charterhouse Causeway Bay's 294 rooms are air-conditioned and have an array of amenities, including electric kettles, safes, and phones. 32-inch TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries.

Property features

Guests of Charterhouse Causeway Bay enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and laundry facilities.

Room options

Economy Single Room

Twin 1 | Sleeps 1

Deluxe on Business Floor

Queen 1 | Sleeps 3

Family Room

Full 2 | Sleeps 4