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Dorsett Wanchai Hong Kong

4.5 out of 5.0

Recent guest reviews

We were put on the 21st floor but our room smelled of mold, in fact the entire floor smelled of mold so I requested to be be put in a different room. Staff was very nice to accommodate that same night.

Hotel was cute boutique style. Nice staff very helpful. My floor hallway smelled it mildew that was my only complaint.

The staff are very nice and accommodating. Would stay again.

Location is fine. Just a short walk and definitely closer to Causeway and Times Square than expected. Also, hotel offers a free shuttle that runs by the half hour.

The staff was great in terms of hospitality and having transportation available to certain parts of the city.

Staffs handling the baggage and transport are excellent. Hotel room was not so ideal as my room was behind the lift. Since I was only there for 1 night, it was ok.

Great location. Breakfast is good and quite affordable. Nice hotel but not a 4.5 star. Some rust spots and dirty grouts put otherwise fine. Very nice and comfortable bed. Housekeeping was a little slow. Hotel shuttle is mainly for hotspot. When they picked us up and drive us to HK Station, the luggages must be on the seats as there is no rack nor room in the back for luggages. The evening candy bar (instead of a reception like that in Dorsett Mongkok) at 6-7 pm was a joke. Overall, for the [rice, it was good.

Good location. Free shuttle from/to the airport also to nearby area, very convenient.

This hotel was fantastic... My family and I stayed in three nice rooms. Very enjoyable!

Hotel is in an awkward location. Not near any restaurants or cafe. Feels isolated. Rooms are small. Staff can be rude. Restaurant in hotel is okay. They have a great photographer, pictures are not exactly representative of what you get.

Disappointing experience in the Dining House. High price for a really mediocre meal I had to wait a long time for service and had to approach 3 staff for my bill when I was obviously done for quite some time. I felt invisible. Housekeeping good and comfortable bed. Staff needs to try smiling now and then. It makes a guest feel welcome.

Booked 1 thing, got diffetent thing: room & bedding both. Inconvenient location. Bad view. Much smaller than in picture

9 day stay.. Awesome hotel.. friendly staff.. breakfast is ok and has enough options for every nationality.. gym could be bigger but it’s only somewhat crowded in the morning.. subway stop in front of hotel.. front desk very friendly.. good food about 7 to 10 minutes walk away.. I would stay here again and again.. good experience..

I've never been to Hong Kong, but realized the rooms are tiny for the price tag in other cities. In Hong Kong, however, perhaps this is usual. Otherwise, the room was very clean and staff was nice.

The hotel was nice the staff was really great but there are no stores near by.

Only one thing I don't like is shopping and MTR not close by

Well located, very friendly staff and comfortable facilities. A very nice stay overall.

Hotel was great - clean, comfortable and well equipped. Every room came with a complimentary mobile phone for use during the duration of stay that could be a mobile wifi broadcaster as well as provide free IDD calls to many countries including Australia, USA and Singapore. Staff were very friendly and accommodating. In-room wifi was relatively fast at a tested 100Mbps.

387-397, Queen's Road East Hong Kong

Hotel highlights

  • Walking distance to Queen Elizabeth Stadium and Victoria Harbour
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Wan Chai, Dorsett Wanchai Hong Kong is adjacent to Queen Elizabeth Stadium and within a 5-minute walk of other popular sights like Victoria Harbour. This 4.5-star hotel has 454 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Hong Kong, and also a short walk from Happy Valley Race Course and Times Square Shopping Mall.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Chinese cuisine. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free international calls.


Property features

Guests of Dorsett Wanchai Hong Kong enjoy features like a fitness center, free WiFi in public areas, and express check-out. Valet parking is HKD 500 per night if you plan to drive, or hop aboard the airport shuttle at scheduled times for HKD 150 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include laundry facilities, a porter/bellhop, and wedding services.

Room options

Deluxe Triple Room

Twin 3 | Sleeps 4

Grand Deluxe Room - Course View

Queen 1 | Twin 2 | Sleeps 3

Ocean Suite (Newly Renovated) with WiFi

King 1 | Sleeps 4

SONY Suite

King 1 | Twin 2 | Sleeps 3

Guest reviews for Dorsett Wanchai Hong Kong

Everyone (25) Couples (10) Business (16) Family (15) Friends (6) Other (6)
3
Everyone

We were put on the 21st floor but our room smelled of mold, in fact the entire floor smelled of mold so I requested to be be put in a different room. Staff was very nice to accommodate that same night.

By on Dec 31, 2018

Review comment responded on Jan 2, 2019

Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Your comments on the room are well taken for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

By on Dec 15, 2018

Review comment responded on Dec 17, 2018

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

4
Everyone

Hotel was cute boutique style. Nice staff very helpful. My floor hallway smelled it mildew that was my only complaint.

By on Nov 18, 2018

Review comment responded on Nov 19, 2018

Dear Guest, Thank you for your comments. We are happy to hear that you had a great stay with us and appreciated our services. Your comments are well take for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

The staff are very nice and accommodating. Would stay again.

By on Nov 9, 2018

Review comment responded on Nov 14, 2018

Dear Michael, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

Location is fine. Just a short walk and definitely closer to Causeway and Times Square than expected. Also, hotel offers a free shuttle that runs by the half hour.

By on Oct 22, 2018

Review comment responded on Nov 10, 2018

Dear Guest, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

The staff was great in terms of hospitality and having transportation available to certain parts of the city.

By on Oct 16, 2018

Review comment responded on Oct 18, 2018

Dear Guest, Thank you for your comments. We are glad to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

Staffs handling the baggage and transport are excellent. Hotel room was not so ideal as my room was behind the lift. Since I was only there for 1 night, it was ok.

By , from Singapore on Oct 10, 2018

Review comment responded on Nov 10, 2018

Dear Ruth, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. Your comments on the sound insulation issues are well taken for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

Great location. Breakfast is good and quite affordable. Nice hotel but not a 4.5 star. Some rust spots and dirty grouts put otherwise fine. Very nice and comfortable bed. Housekeeping was a little slow. Hotel shuttle is mainly for hotspot. When they picked us up and drive us to HK Station, the luggages must be on the seats as there is no rack nor room in the back for luggages. The evening candy bar (instead of a reception like that in Dorsett Mongkok) at 6-7 pm was a joke. Overall, for the [rice, it was good.

By on Apr 23, 2018

Review comment responded on Apr 26, 2018

Dear Guest, Thank you for your comments. We are happy to hear that you had a great stay with us and appreciated our location and amenities. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded to ensure excellent hygiene condition of all guestrooms. Rest assured that we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

5
Everyone

Good location. Free shuttle from/to the airport also to nearby area, very convenient.

By , from Indonesia on Apr 2, 2018

Review comment responded on Apr 4, 2018

Dear Arief, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

5

great wan chai location

Everyone

This hotel was fantastic... My family and I stayed in three nice rooms. Very enjoyable!

By on Feb 19, 2018

Review comment responded on Feb 21, 2018

Dear Eric, Thank you for your comments. We are happy to learn that you had a great stay with us and appreciate our location. Your comments on the breakfast options are well taken for continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.