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Recent guest reviews

It’s okay, not the best neighborhood though. Definitely looks better in the photos :)

Great value for the location. Clean room, friendly staff.

Location was good. Short walk to Causeway Bay MTR and bus stops even closer.

Loved the smell of the hotel, every time we stepped in we knew we were home

The room is Clean, water bottles replaced daily, staff is helpful & friendly, though some can not speak or understand English.The free shuttle bus dropped us to major stations. The hotel is walking distance from Time Square & shopping malls. I definitely stay in this hotel again.

We're a family of 6 (including 4 kids). It was our first time to stay at the Dorsett Hotel. We initially booked for 2 adjoining standard rooms but were given 2 standard rooms that were beside each other instead which seemed better. The stay was short but lovely and very comfortable. The rooms were very clean. The shower was magnificent because the water pressure was really strong. It washed away all the weariness that we felt on those hot and humid days that we were out. The shuttle bus was very helpful. We will definitely be back next time and will stay longer!

We were put on the 21st floor but our room smelled of mold, in fact the entire floor smelled of mold so I requested to be be put in a different room. Staff was very nice to accommodate that same night.

Hotel was cute boutique style. Nice staff very helpful. My floor hallway smelled it mildew that was my only complaint.

The staff are very nice and accommodating. Would stay again.

Location is fine. Just a short walk and definitely closer to Causeway and Times Square than expected. Also, hotel offers a free shuttle that runs by the half hour.

The staff was great in terms of hospitality and having transportation available to certain parts of the city.

Staffs handling the baggage and transport are excellent. Hotel room was not so ideal as my room was behind the lift. Since I was only there for 1 night, it was ok.

Great location. Breakfast is good and quite affordable. Nice hotel but not a 4.5 star. Some rust spots and dirty grouts put otherwise fine. Very nice and comfortable bed. Housekeeping was a little slow. Hotel shuttle is mainly for hotspot. When they picked us up and drive us to HK Station, the luggages must be on the seats as there is no rack nor room in the back for luggages. The evening candy bar (instead of a reception like that in Dorsett Mongkok) at 6-7 pm was a joke. Overall, for the [rice, it was good.

Good location. Free shuttle from/to the airport also to nearby area, very convenient.

This hotel was fantastic... My family and I stayed in three nice rooms. Very enjoyable!

Hotel is in an awkward location. Not near any restaurants or cafe. Feels isolated. Rooms are small. Staff can be rude. Restaurant in hotel is okay. They have a great photographer, pictures are not exactly representative of what you get.

Disappointing experience in the Dining House. High price for a really mediocre meal I had to wait a long time for service and had to approach 3 staff for my bill when I was obviously done for quite some time. I felt invisible. Housekeeping good and comfortable bed. Staff needs to try smiling now and then. It makes a guest feel welcome.

Booked 1 thing, got diffetent thing: room & bedding both. Inconvenient location. Bad view. Much smaller than in picture

9 day stay.. Awesome hotel.. friendly staff.. breakfast is ok and has enough options for every nationality.. gym could be bigger but it’s only somewhat crowded in the morning.. subway stop in front of hotel.. front desk very friendly.. good food about 7 to 10 minutes walk away.. I would stay here again and again.. good experience..

387-397, Queen's Road East Hong Kong

Room options

Superior Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Premier Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Jockey Suite

1 King Bed | Sleeps 2

Executive Suite

1 King Bed | 2 Twin Beds | Sleeps 3

Hotel highlights

  • Walking distance to Happy Valley Race Course and Wan Chai Road
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Wan Chai, Dorsett Wanchai Hong Kong is within a 10-minute walk of popular sights such as Happy Valley Race Course and Wan Chai Road. This 454-room, 4.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Chinese cuisine. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 454 rooms have an array of amenities, including minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Laptop-compatible safes and desks are other standard amenities.


Property features

At Dorsett Wanchai Hong Kong, guests have access to a fitness center, free WiFi in public areas, and conference space. For transportation, you can make use of an airport shuttle at scheduled times for HKD 150 per person one-way, as well as a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include express check-out, laundry facilities, and a porter/bellhop.

Guest reviews for Dorsett Wanchai Hong Kong

Everyone (17) Couples (1) Family (5)
3
Partner Couples Family

It’s okay, not the best neighborhood though. Definitely looks better in the photos :)

By , from USA on Feb 2, 2020

Review comment responded on Feb 3, 2020

Dear DkBenz, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. You are welcome to share with us more of your comments regarding your stay this time for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

5
Everyone

Great value for the location. Clean room, friendly staff.

By , from USA on Dec 11, 2019

Review comment responded on Dec 12, 2019

Dear Tommy, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

4
Family with small children Family

Location was good. Short walk to Causeway Bay MTR and bus stops even closer.

By on Dec 3, 2019

Review comment responded on Dec 5, 2019

Dear S, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

5
Family Friends

Loved the smell of the hotel, every time we stepped in we knew we were home

By on Sep 5, 2019

Review comment responded on Sep 12, 2019

Dear Guest, Thank you for your comments. We are delighted to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

5
Family

The room is Clean, water bottles replaced daily, staff is helpful & friendly, though some can not speak or understand English.The free shuttle bus dropped us to major stations. The hotel is walking distance from Time Square & shopping malls. I definitely stay in this hotel again.

By , from Honolulu, Hawaii on Aug 1, 2019

Review comment responded on Aug 5, 2019

Dear Norabel, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

5
Family

We're a family of 6 (including 4 kids). It was our first time to stay at the Dorsett Hotel. We initially booked for 2 adjoining standard rooms but were given 2 standard rooms that were beside each other instead which seemed better. The stay was short but lovely and very comfortable. The rooms were very clean. The shower was magnificent because the water pressure was really strong. It washed away all the weariness that we felt on those hot and humid days that we were out. The shuttle bus was very helpful. We will definitely be back next time and will stay longer!

By , from Manila on Jun 9, 2019

Review comment responded on Jun 10, 2019

Dear Ivy, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our amenities. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

3
Everyone

We were put on the 21st floor but our room smelled of mold, in fact the entire floor smelled of mold so I requested to be be put in a different room. Staff was very nice to accommodate that same night.

By on Dec 31, 2018

Review comment responded on Jan 2, 2019

Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Your comments on the room are well taken for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

By on Dec 15, 2018

Review comment responded on Dec 17, 2018

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

4
Everyone

Hotel was cute boutique style. Nice staff very helpful. My floor hallway smelled it mildew that was my only complaint.

By on Nov 18, 2018

Review comment responded on Nov 19, 2018

Dear Guest, Thank you for your comments. We are happy to hear that you had a great stay with us and appreciated our services. Your comments are well take for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

4
Everyone

The staff are very nice and accommodating. Would stay again.

By on Nov 9, 2018

Review comment responded on Nov 14, 2018

Dear Michael, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

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