Standard Queen Room - City View
from $92
ibis Hong Kong Central And Sheung Wan
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 40 reviews
This hotel is most popular for:
Recent guest reviews
The location of the hotel is quite good, specially if you need to be close to the Ferry Terminal. However the room is not very comfortable. The bed is hard, the A/C is loud, and the shower is very small.
I stayed in Hong Kong five times over the last two years, Ibis was the cheapest and the best. Very helpful reception, they came with me to my room, to show me how things work.
Loved having a Starbucks in the lobby on the first floor. There is also a shuttle to and from the station for the Airport Express Train.
It is a just OK property..Nothing special about it... .
Very clean and quiet, no frills, smallish dorm-like room in good location
This was just what we wanted! Very professional staff, clean room, comfortable bed, good location with a harbor view better than we could have imagined. Octopus card (senior) made it easy to go anywhere we wanted from the hotel for a great price!
飯店人員服務好，我們2成人但是房間內提供的礦泉水只有一瓶，浴室空間有點小，洗澡會撞到門。房間大小跟地點都很對得起房間價格。
Large hotel with clean rooms, good service, English speaking staff. Between two subway stations, so always a bit of a walk to things.
Very nice hotel. Excellent location, with helpful staff.
I am a repeat customer. The first time that I have stayed at this hotel, everything was great. This time, however, not so much. I travel with my 9 year old. One of the amazing perks (used to be) is that the front door helps with hailing a taxi. It was raining one morning, and I had politely ask to be hailed a taxi. This man said, "you can wait outside and hail yourself". Lo and behold, a few minutes later (while me and my young daughter were out in the rain hailing a cab), some businessmen came and ask the same person to hail them a cab. He gladly went on his merry way to hail them a cab. When I asked him why he would do it for them, but not for us, he laughed in our faces and turned his back on us. When I made a complaint to the manager later that night, he tries to rectify the situation by telling us, "We will extend your check out hours." There was no real sincere apology or interest at solving the problem that had happened. They treated us like we were second class citizens. I will not come back to this hotel, and I will recommend my family and friends to look for another hotel. A return, paying customer, with t-shirt and jeans should be treated no different than those in business suits.
The hotel is in good shape and we didn't have any issues. The rooms aren't big, but I don't think you will find many in HK that are. Its walking distance to the subway system, but a bit of a hike to the airport express train. For the price, I think this was a good deal.
Some windows in different rooms (not all) have green or blue or yellow. My friend had a rose-colored window and she didn't like it at all. I had a clear window and awesome view of harbor. Great staff, simple, clean rooms. Bar and restaurant very nice and Starbucks below is very convenient.
Pleasant staff such as Eddie at the front desk. Quick service for unexpected minor repairs, nice and clean room.
Very clean, spartan accommodations but include coffee, TV, refrigerator Seems very new, everything in nice shape. Exercise room too, though very small. Excellent location, convenient to bus and ferries and walkable to Soho with lots of small shops and restaurants nearby. Get a harbor view room, it'll really be worth it!
Smooth Check in/out. Great Location. Clean with everything needed.
Very good seaview room, clean and comfortable, the location is also good, nearby Hong Kong Macau ferry.
At checkout I was refused a printout of my stay for my expense report... Told to get it from Orbitz..
This hotel is located in Sheung Wan, not central. It is located right across the street from the Macau Ferry Terminal, but a bit aways from everything else. Even the Sheung Wan MTR station is about a 7-10 minute walk. Sheung Wan itself is a but crowded and more local than Central is. There are a lot of old buildings nearby, which makes this hotel stand out because of its modern design. The hotel itself is great! The staff is very accomodating. The rooms are cozy and clean. We booked the harbour view which is well worth the money! One complaint is that the room is tiny, as expected from a highly congested area of Hong Kong. Had the location be more central and the room bigger, I would have given it a 5 star.
Mold present in the HVAC; drove my sinuses crazy. Shame, as my previous stays in this location were fine. Nice location too.
Hotel Ibis is well placed in the Sheung Wan area of Hong Kong and is a quick 5 minute walk to the nearest metro. The staff was considerably kind, helpful, and attentive. The lodging was definitely well worth the charge & I would recommend this hotel to anyone looking to visit Hong Kong. **side note: I upgraded to a room with a harbor view (for roughly $20-30 more/ night) and it was absolutely worth it! Beautiful views during the day and especially at night.
Hotel highlights
- Walking distance to Hong Kong - Macau Ferry Terminal and Soho
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
Located in Central, ibis Hong Kong Central And Sheung Wan is within a 10-minute walk of popular sights such as Hong Kong - Macau Ferry Terminal and Western Market. This 3-star hotel has 550 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. Centrally located in Hong Kong, the hotel is also a short walk from Soho and International Finance Centre.
Dining
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
Rooms
All 550 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and wired Internet, along with LCD TVs. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include safes, phones, and desks.
Property features
Ibis Hong Kong Central And Sheung Wan features a fitness center, free WiFi in public areas, and 3 meeting rooms. Airport transportation is made easy with an airport shuttle (available on request) for HKD 140 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a computer station.
Guest reviews for ibis Hong Kong Central And Sheung Wan
could be better.
Everyone
The location of the hotel is quite good, specially if you need to be close to the Ferry Terminal. However the room is not very comfortable. The bed is hard, the A/C is loud, and the shower is very small.
best place yet
Everyone
I stayed in Hong Kong five times over the last two years, Ibis was the cheapest and the best. Very helpful reception, they came with me to my room, to show me how things work.
it's hong kong - the rooms are small.
Everyone
Loved having a Starbucks in the lobby on the first floor. There is also a shuttle to and from the station for the Airport Express Train.
too much...not worth the money...
BusinessTravelers
It is a just OK property..Nothing special about it... .
clean and quiet dorm room
Everyone
Very clean and quiet, no frills, smallish dorm-like room in good location
great value for the money with amazing view!
Everyone
This was just what we wanted! Very professional staff, clean room, comfortable bed, good location with a harbor view better than we could have imagined. Octopus card (senior) made it easy to go anywhere we wanted from the hotel for a great price!
香港3日行
Families
飯店人員服務好，我們2成人但是房間內提供的礦泉水只有一瓶，浴室空間有點小，洗澡會撞到門。房間大小跟地點都很對得起房間價格。
decent location, good staff, basic rooms
Solo traveler
Large hotel with clean rooms, good service, English speaking staff. Between two subway stations, so always a bit of a walk to things.
Review comment
Simone Hansen responded on Feb 6, 2017
Dear guest, Thank you for taking the time to share your reviews with us. A tip to get to our hotel from Sheung Wan MTR station (Exit B) is to keep walking along Connaught Road Central until the junction of Des Voeux Road West, then you will find our colorful building sits just two blocks away to your left. It takes you around 8 minutes on foot. Your support is much appreciated and we cannot wait to welcome you back next time. Kind Regards, Simone Hansen General Manager
well located.
Everyone
Very nice hotel. Excellent location, with helpful staff.
second time, not always the charm
Everyone
I am a repeat customer. The first time that I have stayed at this hotel, everything was great. This time, however, not so much. I travel with my 9 year old. One of the amazing perks (used to be) is that the front door helps with hailing a taxi. It was raining one morning, and I had politely ask to be hailed a taxi. This man said, "you can wait outside and hail yourself". Lo and behold, a few minutes later (while me and my young daughter were out in the rain hailing a cab), some businessmen came and ask the same person to hail them a cab. He gladly went on his merry way to hail them a cab. When I asked him why he would do it for them, but not for us, he laughed in our faces and turned his back on us. When I made a complaint to the manager later that night, he tries to rectify the situation by telling us, "We will extend your check out hours." There was no real sincere apology or interest at solving the problem that had happened. They treated us like we were second class citizens. I will not come back to this hotel, and I will recommend my family and friends to look for another hotel. A return, paying customer, with t-shirt and jeans should be treated no different than those in business suits.
Dear guest, Thank you for taking the time to share your feedback. Please kindly understand that our official check in time is 14:00 hours and we do try our best to arrange rooms to our guests once our Housekeeping team have done the cleaning after the previous guests leave. I hope we have the chance to welcome you back again soon. Kind Regards, Simone Hansen General Manager