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Renaissance Hong Kong Harbour View Hotel

4.5 out of 5.0

Recent guest reviews

Location was good, nice hotel and great staff. Found the rooms to be tiny though

We stayed here for 4 nights in April 2017 - splurged a bit for a view of the harbour - we thought it was totally worth it. Loved looking over towards Kowloon. Of course, the higher the floor the better. And try to get a room facing towards the ICC instead of more east. The room itself was very clean and comfortable - though a bit on the smaller side, especially the foyer and bathroom, was a bit crowded. They also did not have nightly turndown service, unless you asked I believe. They only cleaned the room and freshened it up once a day. Modern room with all the amenities you need. The hotel itself was in a nice location, close to the Wan Chai MTR station - about a 5 min walk, all across footbridges and covered overhead, so no need to worry about rain or stoplights for the traffic underneath. Overall - enjoyed our stay and would recommend to others.

Sufficient for my needs perhaps the rooms are way bit too tiny.

I was attending a conference in Hong Kong and the location of the Renaissance couldn't have been better! The staff was friendly and helpful. I had a free afternoon and the "Navigator" Bernard, was so helpful in suggesting things for me to see/ and do in Hong Kong! I look forward to staying here again next year!

Great hotel, staff, facilities and location. My new choice for Hong Kong.

Clean comfortable room with an excellent view of Victoria Harbour

Arrived early morning and hotel allowed early checkin. Also got an upgrade to the harbor view! Experience was great till I took a shower. The water would not drain and flooded the bathroom. Asked the frontdesk to fix it but was not fixed. Another issue was that the electrical outlets in the room were not working on the last day which I did not bother to ask the frontdesk to fix. Probably happened when I removed the plug on one of my gadgets and got an electrical shock (which really hurt!). Other than that, great hospitality, great breakfast and great view! Would recommend the hotel if there was no water drainage problem or electrical problems.

Great location if you are attending an event at the expo centre. Very nice rooms but the hotel a little under staffed. Waited over 15 minutes to check-in just as an example...on hold when you called for messages.

Perfect ! Perfect ! Perfect ! I would stay at this Hotel again and again.

I left box in taxi when i arrived, the next day i found out that it did not come to room. before i could do anything.. the girl from behind desk ([...]) called taxi companies and found box, one hour later i had it..WOW!!! Loved the place

The hotel is superb and good location. Wish there's more malls or souvenir stores and restaurants nearby.

The hotel is the comfortable, medium to high end large hotel experience you would expect, but it's definitely not a luxury or modern experience if that's what you're looking for. They hotel lobby and overall vibe is nice enough, but the rooms and hallways are very dated and unimpressive. For the relative price point, I would have expected the rooms to have been renovated in at least the last 10 years. If you are on a budget -- I'd recommend finding another hotel in the area -- you can most likely find something newer, nicer, and cheaper if you look around enough. The location is however very convenient and not matched by many. I had a garden view room (to save money) so i can't speak to the harbour views. If you can afford one of the renovated rooms (offered at a higher price point) I would then recommend this hotel. They are modern, clean, upscale and comfortable. Really, I'd expect every room in the hotel to be up to this standard, but unfortunately only a limited number of the units are recently renovated. In any case, if you do choose the renaissance it should be comforting to know that if you are dissatisfied with anything about your stay, let the staff know and they will respond! In my experience, they were very friendly, accommodating and helpful. Where the hotel fell short of my expectations in terms of room comfort and quality for it's relatively high price point, it was made up for in every way by the staff's willingness to address my concerns. I think this is an important plus, especially for a large chain hotel.

One Harbour Road Hong Kong

Hotel highlights

  • Steps from Hong Kong Convention and Exhibition Centre and Wan Chai Star Ferry Pier
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Wan Chai, Renaissance Hong Kong Harbour View Hotel is next to popular attractions like Hong Kong Convention and Exhibition Centre and Wan Chai Star Ferry Pier. This 4.5-star hotel has 861 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a 24-hour fitness center. It's in central Hong Kong and also a short walk from Hong Kong Academy for Performing Arts and Tsim Sha Tsui Star Ferry Pier.


Dining

Relish the international cuisine at Cafe Renaissance, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

The 861 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect wired Internet, free WiFi, and LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

Guests of Renaissance Hong Kong Harbour View Hotel have access to an outdoor pool, a 24-hour fitness center, and outdoor tennis courts. Parking is HKD 400 per day (HKD 400 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for HKD 900 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Garden View Room - Club Access

Queen 1 | Twin 2 | Sleeps 3

Harbour View Room - Club Access

Queen 1 | Twin 2 | Sleeps 3

Superior Suite - Club Access

Queen 1 | Twin 2 | Sleeps 4

Harbour View Room

Queen 1 | Twin 2 | Sleeps 3

Guest reviews for Renaissance Hong Kong Harbour View Hotel

Everyone (6) Business (2) Couples (1) Family (1) Friends (1) Other (1)
4

tiny rooms

Everyone

Location was good, nice hotel and great staff. Found the rooms to be tiny though

By , from los angeles on Sep 8, 2017

Review comment responded on Sep 11, 2017

Dear johnny, Your kind understanding about our room size is greatly appreciated. We hope otherwise you enjoyed your stay with the great service at our excellent location. Look forward to serving you again. Sincerely, Hans Loontiens General Manager

4

centrally located with good view

Everyone

We stayed here for 4 nights in April 2017 - splurged a bit for a view of the harbour - we thought it was totally worth it. Loved looking over towards Kowloon. Of course, the higher the floor the better. And try to get a room facing towards the ICC instead of more east. The room itself was very clean and comfortable - though a bit on the smaller side, especially the foyer and bathroom, was a bit crowded. They also did not have nightly turndown service, unless you asked I believe. They only cleaned the room and freshened it up once a day. Modern room with all the amenities you need. The hotel itself was in a nice location, close to the Wan Chai MTR station - about a 5 min walk, all across footbridges and covered overhead, so no need to worry about rain or stoplights for the traffic underneath. Overall - enjoyed our stay and would recommend to others.

By , from Tampa, Florida on Apr 27, 2017

Review comment responded on May 4, 2017

Dear Chloe Thank you for your recommendation. Your kind understanding about our room size is greatly appreciated. We hope you enjoyed the fabulous Harbour view. Please be informed that turndown service is available upon request. Look forward to serving you again in the near future. Sincerely Hans Loontiens General Manager

5

great

Everyone
Nice view of the harbor Excellent view from the room

Sufficient for my needs perhaps the rooms are way bit too tiny.

By , from Indonesia on Mar 27, 2017

Review comment responded on Mar 29, 2017

Dear Academic Your kind understanding about our standard room size is greatly appreciated. We hope you had a great time with us otherwise and look forward to your revisit. Sincerely Hans Loontiens General Manager

5

perfect location for attending conference

Everyone

I was attending a conference in Hong Kong and the location of the Renaissance couldn't have been better! The staff was friendly and helpful. I had a free afternoon and the "Navigator" Bernard, was so helpful in suggesting things for me to see/ and do in Hong Kong! I look forward to staying here again next year!

By , from Los Angeles, CA on Mar 20, 2017

Review comment responded on Mar 23, 2017

Dear Cindy, Thank you for your comment about our fabulous ambassador – Bernard Ng. We share this throughout the hotel as an example of great hospitality and guest engagement. We are glad to learn that you had a fabulous stay with us. Look forward to serving you again. Sincerely, Hans Loontiens General Manager

5

my new go to hotel in hong kong

Everyone

Great hotel, staff, facilities and location. My new choice for Hong Kong.

By , from San Mateo, CA on Mar 1, 2017

Review comment responded on Mar 3, 2017

Dear Sango We are pleased to learn that you had a wonderful stay with us. Look forward to serving you again. Sincerely Hans Loontiens General Manager

5

excellent quality facilities, great pool

Everyone

Clean comfortable room with an excellent view of Victoria Harbour

By on Oct 10, 2016

Review comment responded on Oct 12, 2016

Dear Guest We are sorry for any inconvenience caused due to the nearby roadwork. We hope you enjoyed the hotel facilities and the excellent Harbour view otherwise. Sincerely Hans Loontiens General Manager

4

business trip

BusinessTravelers

Arrived early morning and hotel allowed early checkin. Also got an upgrade to the harbor view! Experience was great till I took a shower. The water would not drain and flooded the bathroom. Asked the frontdesk to fix it but was not fixed. Another issue was that the electrical outlets in the room were not working on the last day which I did not bother to ask the frontdesk to fix. Probably happened when I removed the plug on one of my gadgets and got an electrical shock (which really hurt!). Other than that, great hospitality, great breakfast and great view! Would recommend the hotel if there was no water drainage problem or electrical problems.

By on Apr 6, 2015

4

great if you are at the hkg expo centre

BusinessTravelers

Great location if you are attending an event at the expo centre. Very nice rooms but the hotel a little under staffed. Waited over 15 minutes to check-in just as an example...on hold when you called for messages.

By on Mar 15, 2015

4

perfect

GetawayWithFriends

Perfect ! Perfect ! Perfect ! I would stay at this Hotel again and again.

By on Sep 17, 2012

5

great

Singles

I left box in taxi when i arrived, the next day i found out that it did not come to room. before i could do anything.. the girl from behind desk ([...]) called taxi companies and found box, one hour later i had it..WOW!!! Loved the place

By on Aug 8, 2011