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Matsuzakaya Honten

Property class: 4

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Photo gallery for Matsuzakaya Honten

A wooden hot tub with a view of a large tree and a small wooden structure in the background.
A wooden spa area with a hot tub, a showerhead, and a wooden bench.
A modern bathroom with wooden walls, a large bathtub, and a sliding glass door leading to an outdoor area.
A view of a garden with rocks, trees, and a wooden fence through a window.
A traditional Japanese room with tatami flooring, a low table, and two woven chairs.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Buddhist Stoneworks at Motohakone
    ‪18 min walk‬
  • Place, Hakone Yunohana Golf Course
    ‪4 min drive‬

Room options

View all photos for Basic Twin Room, Bathtub

A traditional Japanese room with tatami flooring, a low wooden table, and sliding shoji doors.

Basic Twin Room, Bathtub

  • Mountain view
  • 595 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

A traditional Japanese room with tatami flooring, a low wooden table, two black chairs, a television, and a sliding door leading to a garden.

Luxury Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

A traditional Japanese room with tatami flooring, a low wooden table, and a TV.

Premium Room with Tatami Area and Open-Air Bath A

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with Tatami Area A

A traditional Japanese room with tatami flooring, a low table, two chairs, a television, and a large window with a view of trees.

Standard Room with Tatami Area A

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath B

A traditional Japanese room with tatami flooring, a low wooden table, a bed with white bedding, and sliding doors.

Premium Room with Tatami Area and Open-Air Bath B

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 617 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Superior Twin Room, Bathtub

A traditional Japanese room with tatami flooring, a low wooden table, a cushioned bench, a bed with a headboard, and a wall with calligraphy.

Superior Twin Room, Bathtub

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 723 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

A traditional Japanese room with tatami flooring, a low table, and sliding shoji doors.

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

  • Garden view
  • 995 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

A traditional Japanese-style room with tatami flooring, a low table, and a bed with a futon.

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

  • Garden view
  • 806 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Room

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, and a shoji screen door.

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

  • Mountain view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

A hotel room with a wooden ceiling, a bed with white bedding, a nightstand with a lamp, and a wall-mounted air conditioner.

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Room

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view of the outdoors through shoji screens.

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

A modern hotel room with a bed, a television, a desk, and a shelf.

Standard Twin Room with Shower (Kakumeikan), Non Smoking

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hakone

Located in Ashinoyu, Matsuzakaya Honten is within a few miles (5 km) of popular sights such as Lake Ashi and Hakone Kowakien Yunessun. This 4-star ryokan has 22 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Buddhist Stoneworks at Motohakone - 18 min walk - 1.0 mile
  • Hakone Yunohana Golf Course - 4 min drive - 1.3 miles
  • Lake Ashi - 10 min drive - 2.1 miles
  • Hiryu Falls - 11 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Haneda Airport (HND) - 126 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬6 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪ダイニングはこね - ‬5 min drive
  • ‪小田急 あしのこ茶屋 - ‬4 min drive
  • ‪そば処 つちや - ‬4 min drive

About this property

Matsuzakaya Honten

Guests staying at Matsuzakaya Honten enjoy free WiFi in public areas, an arcade/game room, and a gift shop. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. This adults-only ryokan also has a fireplace in the lobby.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers, slippers, and toothbrushes and toothpaste. Minibars, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.

Similar properties

An infinity pool with a view of mountains.
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,979 reviews
$725 nightly
The price is $799
Oct 28 - Oct 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • Arcade/game room
  • Hot spring

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:30 PM
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 2 floors
  • 5 buildings
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 12 are not permitted to stay at this adults-only property (only guests 12 and older are allowed)

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 9:30 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

Is free cancellation available at Matsuzakaya Honten?

Matsuzakaya Honten provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Matsuzakaya Honten?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on Nov 5, 2026 start from $837, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Matsuzakaya Honten?

This ryokan is situated in Ashinoyu, close to Lake Ashi, Hakone Hot Springs, and Hakone Kowakien Yunessun. You'll also find Hakone Shrine and Hakone Open Air Museum within a short drive.

Will I be able to park at Matsuzakaya Honten?

Yes, self parking is offered for free at the ryokan.

Does Matsuzakaya Honten include a casino at the property?

No, Matsuzakaya Honten doesn't have a casino.

Is there an indoor pool at Matsuzakaya Honten?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Matsuzakaya Honten?

Amenities that appeal to couples at this adults-only ryokan include a minibar and slippers in each guestroom, and some feature marina view.

Are there hot tubs at Matsuzakaya Honten?

No, but this ryokan does have a hot spring.

Does Matsuzakaya Honten feature a restaurant that includes a breakfast menu?

Yes, Matsuzakaya Honten serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Matsuzakaya Honten allow pets to stay for free?

No, pets aren't allowed at Matsuzakaya Honten.

Are there connecting rooms at Matsuzakaya Honten?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Matsuzakaya Honten?

No, you won't find guestrooms with balconies at Matsuzakaya Honten.

Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 174 out of 190 reviews
Rating 8 - Good. 11 out of 190 reviews
Rating 6 - Okay. 3 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 0 out of 190 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Having our own hot spring tub was great! Staff was super friendly and helpful!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ryokan is basically perfect in every way.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean, staff was excellent in making us felt at home
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Old vibes, awesome place
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great staff, great accommodation and great food.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Old but very well-maintained building. Our room seems to be rec
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, service, food, and onsens!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were outstanding. Exactly what I wanted. It felt very traditional while also having modern amenities. Loved the traditional clothing they gave us, the private onsen we had, and the kaiseki meals. If you want a cultural experience but with modern comforts, this is the place!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept, historic ryokan with own hotspring.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hospitality!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property and great experience
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and good dinning experience
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stayed 2 nights in Jul 2023