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Recent guest reviews

This was bad experience. On the first night I decided I would go to the Onsen (hot spring). Sadly when I entered the onsen the wooden step was broken and I fell and hit my back very hard! I hurt my back because they had a broken step. That was very dangerous and ruined my trip. I told the staff in the front and the male English speaking receptionist did not care and smiled when I told him about what happened. I am still in pain and my trip was less pleasurable due to this. I am going to the doctor to check my back! Dangerous, unsafe, and the English speaking male staff was unhelpful.

The AC never got the room cool enough. The shower head fell off the hose constantly, even after I asked the staff to repair it. The windows and screens were too dirty to open.

Great room, great value, good view, decent location, decent onsen. They have a large indoor public onsen and a small outdoor public onsen. I would have preferred a larger outdoor public onsen, but it was very nice nonetheless.

Classy place to stay. The staff is so kind. They actually wiped the wheels on my luggage clean! Amazing service. Breakfast was delicious and excellent selection of Japanese and western food. Onsen was nice. Things to improve: - room could be cleaner. Found a fingernail clipping on counter. Otherwise felt clean in general.

We came here on a day when it was snowing. We got snowed in soon after we checked in. Despite multiple people checking in early, we were not allowed to go into rooms until 3 PM. Hence, the hotel lobby was completely packed. We literally sat around from 10 AM until 3 PM before we could check in. Since all transportation was canceled due to the snow, we could not leave the hotel to grab lunch and the hotel’s restaurant was not open for lunch. Eventually, they made an announcement in Japanese that there was some food being served but did not bother to make the announcement in English for the non-Japanese guests. It was almost as if they went out of their way to not update the non-Japanese speaking guests. In addition, when There was a city wide announcement about all transportation being shutting down for the day, hotel staff made an announcement in Japanese to all the guests awaiting to check in in Japanese but did not bother to update the non-speaking Japanese guests either. We were stuck eating An overpriced dinner with the hotel that did not have a vegetarian friendly menu. Overall, hotel stay was a horrible experience. The only thing that was good about this hotel was the room itself and private hot spring tub. I will not be staying here again in the future.

Loved the cleanliness (you have to take your shoes off when you get to the hotel and they wipe down your luggage!) and the cozy feeling of this place. Our private in-room onsen was amazing! The food at the restaurant was fun fusion-style. Such a nice and relaxing getaway in the middle of our trip to Japan - the BEST pillows we have ever slept on (we even asked the staff if they were available for purchase, but sadly they were not)! Wish we had stayed longer! We would definitely recommend this hotel and we hope to be back!

We got Rm 203 (on the main floor) which had a private outdoor onsen bath. Everything about the hotel (location, room, staff, etc) was wonderful. We just wish they have an electronic form of communication such as email so that it would be easier to arrange for the hotel's free shuttle service to pick up guests when arriving at Hakone Gora Station

We enjoyed our stay here quite a bit and highly recommend it to those looking for a place that has private open air onsen. They do not serve dinner in your room like traditional Ryokans and at the price they charge for dinner, I can't say I recommend eating dinner at the hotel.

Gora 1320 Hakone Kanagawa

Hotel highlights

  • Walking distance to Hakone Gora Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Gora within a mile (2 km) of Hakone Open Air Museum, Laforet Club Hakone Gora Yunosumika is within a few miles (5 km) of other popular sights such as Miyagino Hayakawa Breakwater Cherry Blossoms. This 44-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and coffee/tea in a common area.


Dining

Enjoy a leisurely bite to eat at Dining Shun Sai Kura, the hotel's onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.


Rooms

All of Laforet Club Hakone Gora Yunosumika's 44 rooms are air-conditioned and have an array of amenities, including refrigerators, safes, and phones. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Desks and toothbrushes and toothpaste are other standard amenities.


Property features

Laforet Club Hakone Gora Yunosumika features free WiFi in public areas, 2 meeting rooms, and coffee in a common area. You can take advantage of limited parking, along with a free train station shuttle. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include free newspapers, a gift shop, and a water dispenser.

Room options

Premier Japanese Western Room with Private Partially Open Air Bath

2 Large Twin Beds and 1 Large Twin Futon | Sleeps 3

Japanese Room

4 Large Twin Futons | Sleeps 4

Premier Deluxe Japanese Western Room with Private Open Air Bath

2 Large Twin Beds and 3 Twin Futons | Sleeps 5

Premier Japanese Western Room with Private Partially Open Air Bath, Dogs Allowed (60m)

2 Twin Beds | Sleeps 4

Guest reviews for Laforet Club Hakone Gora Yunosumika

Everyone (9) Family (1)
2
Family

This was bad experience. On the first night I decided I would go to the Onsen (hot spring). Sadly when I entered the onsen the wooden step was broken and I fell and hit my back very hard! I hurt my back because they had a broken step. That was very dangerous and ruined my trip. I told the staff in the front and the male English speaking receptionist did not care and smiled when I told him about what happened. I am still in pain and my trip was less pleasurable due to this. I am going to the doctor to check my back! Dangerous, unsafe, and the English speaking male staff was unhelpful.

By on Nov 11, 2019

3
Everyone

By on Jul 19, 2019

3
Everyone

The AC never got the room cool enough. The shower head fell off the hose constantly, even after I asked the staff to repair it. The windows and screens were too dirty to open.

By on May 27, 2019

5
Everyone

By on Apr 27, 2019

5
Everyone

Great room, great value, good view, decent location, decent onsen. They have a large indoor public onsen and a small outdoor public onsen. I would have preferred a larger outdoor public onsen, but it was very nice nonetheless.

By , from Alpharetta, US on Dec 24, 2018

5
Everyone

Classy place to stay. The staff is so kind. They actually wiped the wheels on my luggage clean! Amazing service. Breakfast was delicious and excellent selection of Japanese and western food. Onsen was nice. Things to improve: - room could be cleaner. Found a fingernail clipping on counter. Otherwise felt clean in general.

By , from Seattle on May 25, 2018

3
Everyone

We came here on a day when it was snowing. We got snowed in soon after we checked in. Despite multiple people checking in early, we were not allowed to go into rooms until 3 PM. Hence, the hotel lobby was completely packed. We literally sat around from 10 AM until 3 PM before we could check in. Since all transportation was canceled due to the snow, we could not leave the hotel to grab lunch and the hotel’s restaurant was not open for lunch. Eventually, they made an announcement in Japanese that there was some food being served but did not bother to make the announcement in English for the non-Japanese guests. It was almost as if they went out of their way to not update the non-Japanese speaking guests. In addition, when There was a city wide announcement about all transportation being shutting down for the day, hotel staff made an announcement in Japanese to all the guests awaiting to check in in Japanese but did not bother to update the non-speaking Japanese guests either. We were stuck eating An overpriced dinner with the hotel that did not have a vegetarian friendly menu. Overall, hotel stay was a horrible experience. The only thing that was good about this hotel was the room itself and private hot spring tub. I will not be staying here again in the future.

By on Mar 21, 2018

Review comment responded on Apr 5, 2018

Thank you very much for coming in bad weather this time. In addition, this time I was not satisfied with your stay during your stay, I am very sorry. In the future we will strive to improve the English speaking skills of our staff. looking forward to seeing you coming again.

5

best hotel we stayed at in japan!

Everyone

Loved the cleanliness (you have to take your shoes off when you get to the hotel and they wipe down your luggage!) and the cozy feeling of this place. Our private in-room onsen was amazing! The food at the restaurant was fun fusion-style. Such a nice and relaxing getaway in the middle of our trip to Japan - the BEST pillows we have ever slept on (we even asked the staff if they were available for purchase, but sadly they were not)! Wish we had stayed longer! We would definitely recommend this hotel and we hope to be back!

By , from New York, NY on Aug 7, 2017

4

amazing private onsen bath

Everyone
Room 203 View from Room 203 Sunrise Breakfast Buffet

We got Rm 203 (on the main floor) which had a private outdoor onsen bath. Everything about the hotel (location, room, staff, etc) was wonderful. We just wish they have an electronic form of communication such as email so that it would be easier to arrange for the hotel's free shuttle service to pick up guests when arriving at Hakone Gora Station

By , from Costa Mesa, CA on Oct 16, 2016

5

great hotel with private onsen

Everyone

We enjoyed our stay here quite a bit and highly recommend it to those looking for a place that has private open air onsen. They do not serve dinner in your room like traditional Ryokans and at the price they charge for dinner, I can't say I recommend eating dinner at the hotel.

By on Jun 4, 2016

Laforet Club Hakone Gora Yunosumika

Gora 1320, Hakone, Kanagawa 250-0408
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