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Fujiya Hotel

4.0 out of 5.0

Recent guest reviews

This hotel is by far the best place to stay in the Hakone area. The atmosphere and decoration has been kept as it was almost a century ago, yet the rooms are clean and well renovated. The main restaurant is a little expensive, but good quality.

My god, reading some of the negative comments on here about this beautiful time warp of a hotel just gets my back up. What do you expect going into a hotel founded in 1878? En suite jacuzzis!? This is was the best hotel we stayed in in Japan - there are so few like it. A real heritage hotel, like the kinds Agatha Christie used to dream up in her murder mysteries. Our room was huge, teak panelled, big windows surrounded by trees, perfectly clean. The rockery garden, complete with pools of koi, waterfalls, hot houses filled with bonsai and exotic plants - stunning. We couldn't get a restaurant table as we didn't book in advance alas, instead we went to an excellent Korean place down the road then went for a trip down memory lane in the hotel's own little museum which has pictures of all the dignitaries, presidents, prime ministers and celebrities who have passed through it (and Twiggy of course). The onsen is no great shakes, correct, but the swimming pool is incredible: retro a go-go! Whatsmore, the staff wait on your every whim, the old fashioned way, from the moment you set foot in the lobby right up to your room. Oh and the bar! A steal at happy hour, with excellent cocktails. Experiences like these in such magnificent settings are rare, it's a credit to them and Japan's history that they have kept the business running and in the same spirit and character all these years. The price is extremely reasonable when considered in this context. To summarize: do not go here if you want all the mod-cons: there's a hundred other hotels around Fuji that can offer you that. If you want to go into a time machine to a place that is oh-so rare to find these days, then Fujiya is for you. Do not turn up with children who can't behave. Do not turn up in shorts and flip-flops. Turn up with a stiff upper lip like you've just stepped off the Orient Express and you'll feel right at home.

This hotel isn't too bad, but just a bit outdated. We stayed here for 2 nights and that was more than enough. The room was big, but quite cold and had a bit of a smell too it. I wouldn't say that this would be any reason not to stay here. There is a lovely bar that had a happy hour. There isn't really too much in the town itself, so if you're not eating at the expensive restaurant in the hotel you'll have to take the bus to go find a restaurant (in Yumoto). Public transportation is great here as the bus stops very close and the railway stop is just down the road. This made it very easy to get around to see Mt. Fuji and other local attractions. If you do stay here I'd suggest getting the Hakone pass that works on all of the transportation and boats. The onsen wasn't anything really to write home about. We definitely went to much better ones while we were in Japan. The gardens and ponds are very lovely here.

We were expecting a more traditional space given Fujiya hotel is one of the oldest operating hotels in Japan but instead got a hotel that’s simply stuck in the ages. The exterior of the building is impressive but the interior is simply tired. The onsen is also very average considering the enormity of the property and the fact Hakone is known for its many impressive onsens Fujiya onsen is pokey and unimpressive. I unfortunately can’t recommebd this hotel.

It was a very pleasant stay and Japanese experience at this heritage hotel. The room was big and spacious. The staff were very professional. There is a very beautiful garden that you can walk in but be aware of spiders!

Japanese hospitality at its finest. Lovely large heritage hotel, without repeating my previous reviews of the Fujiya there is not too much more to praise but ensure when staying you have a drink in Bar Victoria in the evening, classic old Bar with great old world cocktails, book a session in the private Mermaid Room thermal bath at a nominal cost, highly recommend to book your room in the Forest Lodge or Comfy Lodge wing. Half the fun is getting to the hotel on the Tozan switchback railway. Great Korean restaurant two shops down the hill on the right. Just one thing, ensure you are not booked into a room next to people who deem it necessary to bring along their uncontrolled offspring as the floorboards and walls are very old and you may find yourself gritting your teeth.

We stayed for two nights at the Fujiya Hotel. Its 138-year history has made it a tourist destination in itself so even in January on a Sunday night it was fairly crowded. However, by Monday most visitors and guests were gone and it was pretty empty. The hotel felt much cozier then. . The public areas have been maintained/refurbished quite well and they do ooze charm, especially for those who like historic hotels. However, the rooms are pretty outdated, though spacious. The bathrooms also show their age and would benefit from a thorough updating. The French restaurant is rather pricey but the grill downstairs serves fairly good food. There are a number of nice eateries very close to the hotel so one does not have to eat here. The western breakfasts in the main dining room are very good. The dining room itself shows its glamorous past and the service is also very good. The onsen (hot spa) is pretty disappointing as it is essentially a small dark room and can only accommodate at most two or three persons. However, it is easy to have it all to yourself. We did not use the indoor swimming pool which is fairly large. While we were there, Hakone had a major snow storm, almost 8 inches! The grounds looked beautiful all covered in snow and in the morning, when the snow had stopped, we were able to take a walk in the grounds (carefully) including their onsite indoor greenhouse. The location is very convenient for touring around the Hakone area as the bus and local train stops very close to the hotel. Also, the hotel is located essentially at the beginning of the circuit that most people take to go around the national park. For convenience, a little bit of old grandeur and fairly decent service, Hotel Fujiya is a good pick.

This hotel catered to the top of society, first to the Japanese then also to the foreigners from the 1920's onwards. This current management has totally lost the way, its self respect and its respect for the client and has turned it in a tourist attraction with just ruins remaining of the old glamour. The worst is the service, reduced to McDonalds level. The confuse old with antique, reputation with service. It is sad to experience and is no longer worth a stay. A look, yes, maybe a cup of tea or coffee in the veranda and walk in the garden, hurry !! before they manage to mess that up too. It is a disgrace to the descendants of the founders.

This isn't the fanciest hotel with the newest, coolest amenities, but it is gorgeous and has so much history! The interior of the main building is gorgeous and feels like taking a step back in time. You can take a stroll through their lovely gardens during the day. And at night you can relax in their onsen, or even in the private bathtub in your hotel room which has water supplied by the natural hot spring as well. Each room has yukata for the guests to use. The staff are very friendly and polite. The restaurants are pricy, but the hotel is located by several more affordable restaurants. We really enjoyed our a stay at the Fujiya and wished we could have stayed longer. When we return to Hakone, we will definitely stay here.

Although I wanted to stay in one of the older building, the rooms were already full. So, we stayed in Forest building. The room was old but well maintained. We could see the Hakone Tozan Trains through woods. We are very content with the view of red train going through the green woods. French dinner at the restaurant "Wisteria" was awesome as well. Also, there is a room which displays the history of the hotel near Onsen and indoor pool. Old menus, photos, and actual tableware and guestbooks were displayed, and we enjoyed going through this small "museum". It is sad that the hotel seems to be closed from April 2018 to 2020 for renovation, but I would certainly like to stay in this hotel again.

359 Miyanoshita Hakone Kanagawa-ken

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Miyanoshita, Fujiya Hotel is within a mile (2 km) of sights such as Hakone Open Air Museum and Chisuji Falls. This 146-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's also near Hakone Ropeway and Hakone Museum of Photography.


Dining

There are ample dining options with 3 onsite restaurants, including The Fujiya, which specializes in French cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.


Rooms

Fujiya Hotel's 146 air-conditioned rooms provide refrigerators, minibars, and safes. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. In-room massages are available, and other amenities include phones and desks.


Property features

Guests staying at Fujiya Hotel enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. If you drive, take advantage of free parking. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include conference space, a seasonal outdoor pool, and a computer station.

Room options

Standard Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Deluxe Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 1028 reviews