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Fujiya Hotel

4.0 out of 5.0

Recent guest reviews

I recently spent one night here with my husband and my 2 year old toddler. The hotel was a very easy walk from Miyanoshita train station. The exterior of the hotel is beautiful, very reminiscent of old Japan. The room that we stayed in within the Forest Lodge was huge. We booked a "moderate double" thinking that we were going to get the Japanese equivalent of a double bed but it turned out to be a king which was a pleasant surprise since we had planned to share the bed among the three of us. Our window faced the lush green forest and was so picturesque. The decor and furnishings (including the bathroom) were definitely dated but very clean. I was a little turned off by the bathroom with its peeling paint and stained bathtub, but thankfully we weren't planning on spending too much time in there. The garden is worth a walk through; it is meticulously maintained and made for great picture-taking. The service was wonderful; every guest gets escorted to their rooms, and everybody working there was so kind and helpful. If you're looking for a modern accommodation, this is definitely not it; but if you're looking for a little bit of history and a rather unique experience (and don't mind a little peeling paint), I would definitely recommend a stay here.

This is a genuinely odd hotel, looking like an eastern palace from the outside, but transforming dramatically into an old fashioned western hotel from the inside, with an odd little museum buried in the depest darkest depths boasting a gallery of genuinely incredible moustaches and the hotel's claim to fame; visits by both John Lennon and Charlie Chaplain. The hotel doesn't look like a decorator had been inside since either of them visited, but this all adds to it's odd multicultural character.

We really enjoyed our stay at this lovely old hotel. The service was impeccable. Nice big room with a view to the garden. 5 minutes walk to the train station & only a couple of minutes to bus stop. Beware of very steep incline up to train station. Meals were quite expensive at hotel. We caught the train into Odawara for dinner one night. We found the beds to be too firm for our liking but most are in Asia. The only real negative would have to be the indoor swimming pool. Lots of black mould on the ceiling + dirty, broken plastic slats around pool. Not inviting at all unfortunately. We purchased Hokone Free passes & found them much easier than standing in line for tickets & having to pay as you go. We used them on all modes of transport in the area. We would definitely recommend this hotel.

As other people have said the location and grounds are stunning with beautiful gardens and koi pond at the back of the Hotel. The external style is typical old Japanese architecture which us westerners would expect. Inside there is an old splendour about it. Again same with the bedrooms they have the sliding wooden/ paper shutters to pull across the windows giving an authentic Japanese feel. There are curtains as well. However on closer inspection around the hotel it is in need of some repairs and painting I know a property of this size won’t come cheap but it does need some updating particularly in the bathrooms and you had a white kitchen style fridge plonked in your bedroom which looked out of place. I’m your bathroom the hot water come last directly from the hot springs and the baths are deep so you can enjoy a private soak in the hot spring water. There is a spa in the hotel as well. We ate in the Wisteria Grill and our group had a mix bag of satisfaction. Service was very good and it was all on silver service - Fish dishes seemed to be done best. I had the beef curry and it had three pieces of beef in it. Breakfast however was good we ate in the same room buffet style. Others are in the upstairs ‘served’ restaurant and said that was good quality as well. There is an amazing museum underneath the hotel that takes you thru the history of the hotel - very interesting. We stayed here as part of a tour and did really enjoy it the staff were efficient and very friendly.

We were excited about staying in this historic hotel and indeed the history of the place is amazing. There’s a lovely in-house museum charting its long and interesting history which is well worth a visit. The rooms are especially large for Japan but badly in need of refurbishment. The air conditioning was noisy and didn’t work well so it was fortunate to have visited in September when it was cooler in the evening. Parts of the extensive gardens, which could have been stunning, were in a bit of a sorry state. The swimming pool area could be wonderful but it’s just sad. This was the feeling throughout much of the hotel. It just seems such a shame not to being this beautiful building up to date in a sympathetic way. Having said all this the staff were unfailingly helpful and attentive and the food good if pricey.

We didn't choose to stay here, but we wish we had! My parents spent 3 nights at Fujiya so we spent time exploring the exquisite gardens, the museum & enjoyed desserts, pizza & happy hour drinks. The staff were also lovely & accommodating. My parents are not very mobile these days & the hotel really looked after them, from changing their room to one more accessible (there are lots of stairs & distances between accommodation areas) and assisting with their luggage, including when using the hotel taxi service once at the train station. If we return to Hakone, we will definitely be staying here.

Cant fault this place really. Rooms are massive, service is 5 star, even by Japanese standard,s I was very impressed. Dont be put off by the 'tired looking' comments of previous reviews, yes its an old hotel but it still looks fantastic and has so much more character to some of the more sterile looking modern hotels out there. Minor things to note, the onsen here is tiny, so if you want a true experience I would go outside of the hotel, but the one here is free. Also you are not meant to wear your Yukata that is in your room around the hotel. Wasn't really made clear to me and seems to vary from hotel to hotel in Japan. Also book your evening meal, even if you are not dining at the hotel, not many options near by and they all seem to close early.

This place is like traveling back in time to the late 1800s. The hotel and grounds are absolutely stunning. Japanese and English gardens, Hot spring Onsens and hot spring fed swimming pools. This place is a real throwback to old world luxury. Over the years world leaders, and royalty have stayed here. The staff are incredible and I'm just in awe of this place. I can't recommend it enough.

My wife and 3 children recently stayed at Fujiya for 2 nights. We were initially excited to be in the beautiful surrounds of Hakone-Myanoshita after a week in the concrete metropolis of Tokyo. On arrival, the staf were helpful and spoke good English. We were lead to our room along a loooong red carpet hallway which reminded us of an old school from the 70's. On the left we passed beautifully manicured gardens and paths, and on the right old dusty picture frames of dignitaries who've visited. Interestingly, these photos were from the 50's and 60's, a time when this hotel would've thrived in its oppulence. However, there seems to be a reluctance to move away from that era. Rooms which were off limits, staircases that were not in use, and other areas that were blocked off littered the Long Red Mille to our room. Our room was presented well enough, with everything explained to us and a great view of the garden outside from the huge windows. There was, however, a distinctive aroma in our room that we couldn't quite put a handle on. We went on a walk through the gardens and found the "5 star resort" outdoor swimming pool. I think it was 5 stars out of 10 because apart from the great view of the hills and mountains surrounding us, the cracked tiles, rundown rusted ladders, leaves and dirt in the water, and 1980's style plastic chairs and tables, the most redeeming feature was the lady who staffed the area. Sadly, we were only her 4th visitors for the day at 4:15 (pool closes at 5 unfortunately) so she was very pleased to have some sort of human interaction. We then made or way to the indoor swimming pool, which is housed downstairs in the basement and is sourced by the natural hot springs. I hope the hot spring is a greenish coloured water because if not, then the pool is full of urine! It's probably best you don't look around too much in the room where the pool is housed as the walls with cracked and paint peeling, the heaters are rusted and appear to be a fire hazard in winter, and the roof is black with mould. The spa is tiny, so being in there with someone other than a family member or loved one would make it feel as if you're having a small, warm bath with a few intimate strangers. The best thing about this pool area would be the showers...warm, and refreshing! On returning to our room we discovered the scent that was festering earlier. Cigarette smoke and a heck of a lot of it. The hotel has designated smoking areas, but the vents must surely seep through to the rest of the hotel area. The smell is obvious and disgusting. The Plasmacluster in the room, I can only assume, is designed to mask the smell of cigarettes, as well as the air freshener the maids use ad nauseum throughout their cleaning times. We were happy to have only stayed here 2 nights as I think a 3rd would've given us lung cancer through passive smoking. Stay here only if you're not intending to spend too much time in the hotel itself. Come to sleep and spend the rest of your stay exploring this beautiful region.

The hotel is a heritage property and looks it to the core but sadly not maintained. The forest annexe rooms are quite run down and poorly maintained as is the rest of the general areas. A hotel advertising in its premises including of other hotels was a first here. Avoidable at all costs - staff also not very helpful - asked for black tea bags in room and not provided.

359 Miyanoshita Hakone Kanagawa-ken

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Miyanoshita, Fujiya Hotel is within a mile (2 km) of sights such as Hakone Open Air Museum and Chisuji Falls. This 146-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's also near Hakone Ropeway and Hakone Museum of Photography.


Dining

There are ample dining options with 3 onsite restaurants, including The Fujiya, which specializes in French cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7:30 AM to 9:30 AM.


Rooms

Fujiya Hotel's 146 air-conditioned rooms provide refrigerators, minibars, and safes. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. In-room massages are available, and other amenities include phones and desks.


Property features

Guests staying at Fujiya Hotel enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. If you drive, take advantage of free parking. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include conference space, a seasonal outdoor pool, and a computer station.

Room options

Deluxe Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 979 reviews