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Hakone Hotel

4.0 star property

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Photo gallery for Hakone Hotel

A table with a bottle and glasses, two chairs, and a view of a body of water.
Property video
An outdoor patio with stone flooring, wicker furniture, and large umbrellas.
A modern interior with a large glass window offering a view of a lake and mountains.
A modern spa area with a hot tub, glass doors leading to a balcony, and a view of the outdoors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
65 Hakone Hakone-Machi, Kanagawa, Hakone, Kanagawa-ken, 250-0521
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪1 min walk‬
  • Place, Hakone Ekiden Museum
    ‪5 min walk‬

Room options

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a view of a traditional building.

Japanese-style Room

  • Sleeps 6
  • 6 Double Futons
  • Free WiFi

View all photos for Premium Fourth Room

A hotel room with a bed, a sofa, a small table, and a decorative wall panel.

Premium Fourth Room

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite

In-room safe, individually furnished, desk, free WiFi

Junior Suite

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room with Lake View, Non Smoking

Double Room with Lake View, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Double Room with Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite with Balcony and Lake View, Non Smoking

Suite with Balcony and Lake View, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Suite with Balcony and Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 890 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room with Lake View, Non Smoking (Upper floor)

Superior Twin Room with Lake View, Non Smoking (Upper floor) | In-room safe, individually furnished, desk, free WiFi

Superior Twin Room with Lake View, Non Smoking (Upper floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Fourth Room with Lake View, Non Smoking

A hotel room with a bed, a sofa, a coffee table, a desk, and a large mirror.

Premium Fourth Room with Lake View, Non Smoking

  • Lake view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Partial lake view
  • 356 sq ft
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room with Lake View, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of the sea.

Superior Twin Room with Lake View, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Lake view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite with Balcony and Lake View, Non Smoking

Junior Suite with Balcony and Lake View, Non Smoking | In-room safe, individually furnished, desk, free WiFi

Junior Suite with Balcony and Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 605 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese style Room with Lake View, Non Smoking

A modern interior with tatami flooring, a dining area with red chairs, and a view of a body of water.

Japanese style Room with Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Futons
  • Free WiFi

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About the neighborhood

Hakone

Hakone Hotel places you next to Hakone Ekiden Museum and within a mile (2 km) of Hakone Pass Road Station. This 4-star hotel has 48 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Lake Ashi - 1 min walk - 0.1 miles
  • Hakone Ekiden Museum - 5 min walk - 0.3 miles
  • Hakone Shrine - 8 min drive - 1.9 miles
  • Hakone-en Aquarium - 11 min drive - 3.5 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Haneda Airport (HND) - 120 min drive

Restaurants

  • ‪DAMMTRAX CAFE - ‬5 min drive
  • ‪箱根神社 お休処 (権現からめもち) - ‬5 min drive
  • ‪Bakery & Table 箱根 - ‬18 min walk
  • ‪cafe KOMON 湖紋 - ‬2 min walk
  • ‪カフェ湖紋 - ‬2 min walk

About this property

Hakone Hotel

Guests of Hakone Hotel enjoy free WiFi in public areas, a meeting room, and a banquet hall. If you plan to drive, free parking is available. Front-desk staff can assist with luggage storage and securing valuables. Other amenities at this hot springs hotel include a vending machine and a garden.
65-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and toothbrushes and toothpaste. Refrigerators, coffee makers, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 hot springs open between 2:00 PM and midnight.

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Jul 26 - Jul 27
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,500 to 3,500 for adults and JPY 900 to 2,100 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • 2 hot springs
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3500 to 3500 for adults, and JPY 900 to 2100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Hot springs access available from 2:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone

Frequently asked questions

What can I see within easy reach of Hakone Hotel?

This hotel is located in Hakone, just steps from Hakone Ekiden Museum. You'll also find Lake Ashi and Hakone Shrine within a short drive.

How much does it cost to stay at Hakone Hotel?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Hakone Hotel on Jul 21, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hakone Hotel?

Yes, self parking is offered for free at the hotel.

Does Hakone Hotel feature a casino on the premises?

No, Hakone Hotel doesn't have a casino.

Is there an indoor pool at Hakone Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hakone Hotel?

This lakeside hotel offers plenty of amenities for couples including 2 restaurants, 2 hot springs, and a bar/lounge.

Are there hot tubs at Hakone Hotel?

No, but guests can enjoy 2 hot springs at this hotel.

Does Hakone Hotel feature a restaurant that includes a breakfast menu?

Yes, Hakone Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hakone Hotel allow pets to stay free of charge?

No, pets aren't allowed at Hakone Hotel.

Are there connecting rooms at Hakone Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Hotel?

Yes, some guestrooms at Hakone Hotel offer a balcony and may feature lake views.

Hakone Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 731 reviews
Rating 8 - Good. 258 out of 731 reviews
Rating 6 - Okay. 82 out of 731 reviews
Rating 4 - Poor. 19 out of 731 reviews
Rating 2 - Terrible. 6 out of 731 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

robert

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JP

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Lively old hotel feel huge and comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Location, quiet, view
Stayed 1 night in Dec 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rehan

Liked: Cleanliness
Great service nice location but property needs renovation specially rooms and bathrooms.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone Hotel

It was amazing
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

William

Onsen was great!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic view
Stayed 2 nights in Oct 2025
Verified

8/10 Good

yukiko

Liked: Cleanliness, property conditions & facilities, room comfort
It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing resort stay with great view of Lake Ashi.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Juihsiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with great staff and excellent service. Really enjoyed our short stay at this wonderful hotel.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staffs, great food. Highly recommended!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fabulous place to stay!

We were pleasantly surprised by the quality of this hotel! Incredible views, comfortable and upscale.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Suet Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Onsen and very nice breakfast. Our bed is huge. The view is good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jon Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was nice, View is amazing, very quiet
Verified

10/10 Excellent

Kai Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Good 4 star hotel
Stayed 1 night in Sep 2024
Verified

6/10 Okay

SUZUKI

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark Anchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Junior suite worth the $. Lovely experience.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Stayed 1 night in May 2025
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities
Great hotel to stay at in a great location, yes hotel was dated and the French breakfast was underwhelming. However its located very close to everything you would want to do in Hakone and its surrounding areas, the customer service was excellent , view amazing, kid friendly, easy parking and overall a great stay at hakone hotel!
Stayed 3 nights in Mar 2025