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Hakone Retreat Före

4.0 star property
Boardwalk/promenade hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Hakone Retreat Före

Public bath
Interior
Restaurant
Exterior
Cafe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View in a map
1286-116 Sengokuhara Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Place, Hakone Venetian Glass Museum
    ‪6 min walk‬
  • Place, Ōwakudani
    ‪5 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 2 bedrooms, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(36 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room with Shower, Non Smoking

Deluxe Double Room with Shower, Non Smoking | 2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Double Room with Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Room with Terrace, Non Smoking

Suite Room with Terrace, Non Smoking | 2 bedrooms, in-room safe, desk, blackout drapes

Suite Room with Terrace, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1173 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room with Shower and Wood Stove, Non Smoking

Deluxe Double Room with Shower and Wood Stove, Non Smoking | 2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Double Room with Shower and Wood Stove, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room (4 people), Non Smoking

Deluxe Double Room (4 people), Non Smoking | 2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Double Room (4 people), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking | 2 bedrooms, in-room safe, desk, blackout drapes

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for DELUXE DOUBLE W/ FIREWOOD STOVE

2 bedrooms, in-room safe, desk, blackout drapes

DELUXE DOUBLE W/ FIREWOOD STOVE

  • Sleeps 3

View all photos for Fore SUITE

2 bedrooms, in-room safe, desk, blackout drapes

Fore SUITE

  • Sleeps 4

View all photos for Deluxe Double Room

2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 3

View all photos for Deluxe Double Room(4-person)

2 bedrooms, in-room safe, desk, blackout drapes

Deluxe Double Room(4-person)

  • Sleeps 4

View all photos for Superior Twin Room

2 bedrooms, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2

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About the neighborhood

Hakone

Located in Sengokuhara, Hakone Retreat Före is adjacent to Sengokuhara Onsen and within a 10-minute stroll of Hakone Venetian Glass Museum. This 37-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Hakone Venetian Glass Museum - 6 min walk - 0.4 miles
  • Pola Museum of Art - 3 min drive - 1.3 miles
  • Ōwakudani - 5 min drive - 2.1 miles
  • Hakone Gora Park - 9 min drive - 3.3 miles
  • Hakone Kowakien Yunessun - 9 min drive - 3.6 miles

Getting around

  • Hakone Miyanoshita Station - 9 min drive
  • Kowakidani Station - 9 min drive
  • Haneda Airport (HND) - 116 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬20 min walk
  • ‪蔵一 - ‬3 min drive
  • ‪tea salon Orient Express - ‬3 min drive
  • ‪Cafe Dining LÜDERA - ‬3 min drive
  • ‪The Dining 四季彩 - ‬4 min drive

About this property

Hakone Retreat Före

Boardwalk/promenade hotel with 2 restaurants and a full-service spa
Guests of Hakone Retreat Före enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Other amenities at this hot springs hotel include coffee/tea in a common area, a meeting room, and an arcade/game room.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. MP3 docks, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Könoha Spa has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 3:00 PM and midnight.

Similar properties

Balcony view
Hotel Indigo Hakone Gora by IHG
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 893 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot spring
  • Shopping

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 194 ºF
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Coffee grinder
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must contact the property immediately after booking with their expected arrival time.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4500 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

NEST INN HYOSEKIKAKU
NEST HAKONE HYOSEKIKAKU
NEST HYOSEKIKAKU
NEST HAKONE
Hakone Retreat Fore Hotel
Retreat Fore Hotel
Retreat Fore
Hotel Hakone Retreat Fore Hakone
Hakone Hakone Retreat Fore Hotel
Hotel Hakone Retreat Fore
Hakone Retreat Fore Hakone
NEST INN HAKONE
NEST INN HAKONE HYOSEKIKAKU

Frequently asked questions

Is free cancellation available at Hakone Retreat Före?

Hakone Retreat Före offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Hakone Retreat Före?

This hotel is situated in Sengokuhara within a 10-minute walk of Sengokuhara Onsen and Hakone Venetian Glass Museum. You'll also find Ōwakudani and Hakone Open Air Museum within a short drive.

Is parking available on site at Hakone Retreat Före?

Yes, uncovered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Hakone Retreat Före?

Könoha Spa is the hotel's spa and services include aromatherapy and body scrubs.

Does Hakone Retreat Före include a casino at the property?

No, Hakone Retreat Före doesn't have a casino.

Will I find an indoor pool at Hakone Retreat Före?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hakone Retreat Före?

There are many amenities for couples at this hotel, including a bar and 2 restaurants plus some guestrooms feature fireplaces.

Are there hot tubs at Hakone Retreat Före?

No, but guests can enjoy a hot spring at this hotel.

Does Hakone Retreat Före feature a restaurant that includes a breakfast menu?

Yes, Hakone Retreat Före has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hakone Retreat Före allow pets to stay free of charge?

No, pets aren't allowed at Hakone Retreat Före though service animals are welcome.

Does Hakone Retreat Före have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Retreat Före?

No, there aren't any guestrooms with balconies at Hakone Retreat Före.

Reviews

Hakone Retreat Före Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 395 reviews
Rating 8 - Good. 92 out of 395 reviews
Rating 6 - Okay. 32 out of 395 reviews
Rating 4 - Poor. 5 out of 395 reviews
Rating 2 - Terrible. 5 out of 395 reviews

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly a beautiful setting!

Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Amenities
The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Zhihong

Liked: Amenities, property conditions & facilities
Everthing is great except it is little far away from shopping area.
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service
The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful luxurious retreat!

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Stayed 1 night in Apr 2025

10/10 Excellent

Juhi

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Stayed 1 night in Apr 2025

10/10 Excellent

Davide

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Stayed 2 nights in Apr 2025

10/10 Excellent

Omid

Traveled with group
Liked: Cleanliness, staff & service, amenities
The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
Stayed 3 nights in Mar 2025

6/10 Okay

eleni, Hillsboro Beach

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a retreat

This place is amazing, and I plan to return in the future. The location is convenient, and the service is phenomenal. This accommodation sets a new high standard for me. Some employees speak English, which is nice. The amenities are the highlight of this place. It was a very relaxing experience before our Kumano Kodo backpacking journey.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight get away

From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great. Would highly recommend
Stayed 1 night in Feb 2025

6/10 Okay

George

Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing final stop on a long tour

An excellent and relaxing stay to conclude our tour of southern Japan. The food was amazing and the staff were very pleasant and focused on us having the best stay. Thank you very much.
Stayed 3 nights in Nov 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service
I was a bit disappointed in the quality and condition of the rooms for the price.
Stayed 3 nights in Oct 2024

8/10 Good

Mizuki

Stayed 1 night in Sep 2024

8/10 Good

Tom

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom door was see thru and no privacy in the shower because of this.
Stayed 2 nights in Jul 2024

6/10 Okay

neng chin

Traveled with family
Liked: Room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jordi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is very nice. The Onsen is particularly great. The rooms were ok, but I was expecting more for the price we paid. The room would eagerly take a hand of paint...
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

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