Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

Property class: 4.5

Choose dates to view prices

Photo gallery for Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

A modern building with a reflective pool and illuminated trees.
A modern building with a central pathway flanked by vegetation and rocks.
A modern hotel room with a large bed, a desk, and a view of mountains.
A pathway flanked by bamboo structures with a mountain in the background.
A modern interior with a sofa, a table, and a kitchen area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

Karaku Room - East Wing, Western Style,Non Smoking / Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Karaku Room - East Wing, Japanese Style,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Superior Deluxe Room - East Wing,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - East Wing,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - East Wing,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - West Wing,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Deluxe Room - West Wing,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - West Wing,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Room - West Wing,Non Smoking/ Japanses Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Karaku Room - East Wing, Western Style,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Karaku Room - East Wing, Japanese Style,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Superior Deluxe Room - East Wing,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - East Wing,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

Mountain View Room - East Wing,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - West Wing,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Deluxe Room - West Wing,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - West Wing,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Room - West Wing,Non Smoking/ Japanses Dinner Entry 19:00 - 19:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Karaku Room - East Wing, Western Style,Non Smoking / Grill Course Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Karaku Room - East Wing, Japanese Style,Non Smoking/ Grill Course Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Superior Deluxe Room - East Wing ,Non Smoking/ Grill Course Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - East Wing,Non Smoking / Grill Course Dinner Entry 17:00 - 17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - East Wing,Non Smoking / Grill Course Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - West Wing,Non Smoking / Grill Course Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Deluxe Room - West Wing,Non Smoking / Grill Course Dinner Entry 17:00 - 17:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - West Wing ,Non Smoking/ Grill Course Dinner Entry 17:00 - 17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Room - West Wing ,Non Smoking/ Grill Course Dinner Entry 17:00 - 17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Karaku Room - East Wing, Western Style,Non Smoking / Grill Course Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Karaku Room - East Wing, Japanese Style ,Non Smoking/ Grill Course Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Superior Deluxe Room - East Wing,Non Smoking / Grill Course Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - East Wing,Non Smoking / Grill Course Dinner Entry 19:00 - 19:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - East Wing ,Non Smoking/ Grill Course Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - West Wing,Non Smoking / Grill Course Dinner Entry 19:00 - 19:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Deluxe Room - West Wing ,Non Smoking/ Grill Course Dinner Entry 19:00 - 19:30

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - West Wing ,Non Smoking/ Grill Course Dinner Entry 19:00 - 19:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Room - West Wing,Non Smoking / Grill Course Dinner Entry 19:00 - 19:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Karaku Room - East Wing, Western Style,Non Smoking/Breakfast Included

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Karaku Room - East Wing, Japanese Style,Non Smoking/Breakfast Included

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Superior Deluxe Room - East Wing ,Non Smoking/Breakfast Included

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - East Wing ,Non Smoking/Breakfast Included

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - East Wing ,Non Smoking/Breakfast Included

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - West Wing,Non Smoking /Breakfast Included

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Deluxe Room - West Wing ,Non Smoking/Breakfast Included

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - West Wing ,Non Smoking/Breakfast Included

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Room - West Wing ,Non Smoking/Breakfast Included

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Karaku Room - East Wing, Western Style,Non Smoking/Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Karaku Room - East Wing, Japanese Style ,Non Smoking/Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Superior Deluxe Room - East Wing ,Non Smoking/Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - East Wing ,Non Smoking/Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - East Wing ,Non Smoking/Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Mountain View Room - West Wing ,Non Smoking/Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Deluxe Room - West Wing,Non Smoking /Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Deluxe Room - West Wing ,Non Smoking/Room Only

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Room - West Wing ,Non Smoking/Room Only

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Hakone

Hakone Gora KARAKU (ORIX HOTELS & RESORTS) places you in Gora, within a leisurely stroll of popular sights such as Hakone Gora Park and Hakone Open Air Museum. This 70-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 4 min walk - 0.3 miles
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 6 min walk - 0.4 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Haneda Airport (HND) - 86 min drive

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪The Hakone Open-Air Museum Café - ‬19 min walk
  • ‪CAFE Ryusenkei - ‬14 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk
  • ‪Coffee Camp - ‬5 min walk

About this property

Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

Guests of Hakone Gora KARAKU (ORIX HOTELS & RESORTS) enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this luxury hotel include a terrace and a vending machine.
50-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and spring water baths, bathrooms offer hair dryers and bathrobes. Electric kettles and safes are also standard. Change of towels is available on request.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 4400 for adults and JPY 4400 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

Is free cancellation available at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

Hakone Gora KARAKU (ORIX HOTELS & RESORTS) provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Hakone Gora KARAKU (ORIX HOTELS & RESORTS) on Dec 10, 2026 start from $498, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

This hotel is situated in Gora within a short 6-minute walk of Hakone Gora Park and also 14 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Hot Springs and Hakone Kowakien Yunessun within a short drive.

Is there parking available at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Hakone Gora KARAKU (ORIX HOTELS & RESORTS) have luxury amenities?

Yes, guests can indulge in luxuries such as a spring water bathtub, a restaurant, and deep-tissue massages at this hotel.

Does Hakone Gora KARAKU (ORIX HOTELS & RESORTS) feature a casino?

No, Hakone Gora KARAKU (ORIX HOTELS & RESORTS) doesn't have a casino.

Is there an indoor pool at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

Amenities that appeal to couples at this hotel include a spring water bathtub, Netflix, and bathrobes.

Are there hot tubs at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

No, but all guestrooms at this hotel have spring water bathtubs.

Does Hakone Gora KARAKU (ORIX HOTELS & RESORTS) feature a restaurant that includes a breakfast menu?

Yes, Hakone Gora KARAKU (ORIX HOTELS & RESORTS) serves Japanese breakfast for a surcharge each morning at メインダイニング「六つ喜」.

Does Hakone Gora KARAKU (ORIX HOTELS & RESORTS) allow pets to stay free of charge?

No, pets aren't allowed at Hakone Gora KARAKU (ORIX HOTELS & RESORTS).

Are there connecting rooms at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?

No, there aren't any guestrooms at Hakone Gora KARAKU (ORIX HOTELS & RESORTS) that offer a balcony.

Hakone Gora KARAKU (ORIX HOTELS & RESORTS) Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 289 out of 347 reviews
Rating 8 - Good. 25 out of 347 reviews
Rating 6 - Okay. 19 out of 347 reviews
Rating 4 - Poor. 8 out of 347 reviews
Rating 2 - Terrible. 6 out of 347 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, the shuttle bus was super helpful as well! The food was great and the free flow food/drinks were also great.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about the hotel and setting
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best ryokans with private room’s onsen in Hakone.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Gora haraku. What a beautiful place with very nice staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a private onsen, amazing hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from our room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel clean and beautiful. Great breakfast. Great staffs
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience i have ever had!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay! Everything was so clean and well taken care of. I've recommend this property to all of my friends and family. Dinner was amazing! The room with the private onsen was so relaxing.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice, attentive and helpful. Very limited restaurant options. If you're vegan/vegetarian, forget about it... You'll find nothing at the hotel and very limited and basic options in town. The hotel is nice and well maintained. No gym! That's a basic requirement from such an expensive hotel!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend everybody! And it’s so central!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!! Stay here if you can!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most luxurious places we have been to. I would give it 7 * if I could. Clean, elegant, high quality amenities, superb service, friendly staff. Would go back again, again and again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is certainly a five star hotel. The location is beautiful with spectacular views of the mountains. The sound of an adjacent creek was very calming. The staff was courteous and helpful. The food at the restaurant and guest lounge was delicious. Definitely I will be returning as soon as I can.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing staff and beautiful rooms, outstanding food as well.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with gorgeous views. Rooms were spacious and very clean. Outdoor spa was used daily. Room amenities were great - shampoos, lotions, face mists, bamboo hairbrush, drinks etc. Had a chance to visit the spa and highlight recommend for a relaxing massage. Restaurant was above expectations and chef made it a memorable experience for us. We will be visiting again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Exquisitely comfortable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a double bed private onsen room with this exceptional hotel. Their service and attention to detail, while offering free snacks and drinks at Michelin level together with their Japaneses and Western styled breakfasts was second to none and outstanding. I highly recommend this hotel and the spa where we booked a full body, head and feet massage. One of the best massages in a long time. The staff are very attentive and professional. The hotel is extremely clean and we would have loved to stay longer.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent! Guest lounge a real plus for coffee, juices, upscale snacks, wine and spirits. Mostly included in rate.. only possible fault is set menus are same every day if you’re staying 2 days or more.. Modern upscale ryokan.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t recommend this place enough. From the moment you step foot through the door you are welcomed and looked after. The private onsen in room had amazing views, the free snack and drinks perfect before dinner. We had the grill option. Special shout out to our amazing chef Mitsuharu. Not only was he an amazing chef he shared his knowledge about Japan and its food. Also thanks to him for honouring us with special origami gift made by his daughter. I would highly recommend staying and we will be back. Thank you to all the staff at the hotel who made our stay so pleasurable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was gorgeous with the open air bath on a balcony overlooking Mount Fuji. The staff was extremely hospitable and professional.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Probably the best at Hakone all they gave four stars for amenities because we would’ve liked to have a gym in the hotel. Otherwise we couldn’t have picked a better place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful service Prívate SPA Fantastic breakfast
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hôtel is wonderful! Every detail has been carefully considered and crafted using high-quality materials. The lounge, with snacks and drinks, adds to the hotel experience. Unfortunately, the dining room left us with mixed feelings regarding the dining experience. We made requests that were not honored. When we expressed our dissatisfaction, the staff's attitude changed, and our dining room experience became unpleasant. It's a real shame because, although the hotel is extraordinary, I would hesitate to book again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Nice
Stayed 1 night in Apr 2026