Hakone Gora KARAKU

4.5 star property
Luxury hotel with a full-service spa, 6-minute walk to Hakone Gora Park

Choose dates to view prices

Photo gallery for Hakone Gora KARAKU

Rooftop terrace
Lobby
Rooftop terrace
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1300-8 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬

Room options

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Hakone

Hakone Gora KARAKU places you in Gora, within a leisurely stroll of popular sights such as Hakone Gora Park and Hakone Open Air Museum. This 70-room, 4.5-star hotel welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 4 min walk - 0.3 miles
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 5 min walk - 0.3 miles
  • Hakone Open Air Museum - 11 min walk - 0.6 miles
  • Hakone Kowakien Yunessun - 18 min walk - 1.0 mile

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Haneda Airport (HND) - 126 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪リバーサイド・キッチン&バー - ‬8 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪Coffee Camp - ‬5 min walk

About this property

Hakone Gora KARAKU

Luxury hotel with a full-service spa, 6-minute walk to Hakone Gora Park
Guests of Hakone Gora KARAKU enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this luxury hotel include a terrace and a vending machine.
50-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and spring water baths, bathrooms offer hair dryers and toilets with an electronic bidet. Electric kettles and safes are also standard. Change of towels is available on request.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

Is free cancellation available at Hakone Gora KARAKU?

Hakone Gora KARAKU provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hakone Gora KARAKU?

This hotel is situated in Gora within a short 6-minute walk of Hakone Gora Park and also 14 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Is there parking available at Hakone Gora KARAKU?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hakone Gora KARAKU?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, couples treatments, and body wraps.

Does Hakone Gora KARAKU feature a casino?

No, Hakone Gora KARAKU doesn't have a casino.

Is there an indoor pool at Hakone Gora KARAKU?

No, there is no indoor pool at this hotel.

Is Hakone Gora KARAKU a good place to stay for couples?

Amenities that appeal to couples at this hotel include a spring water bath, Netflix, and bathrobes.

Does Hakone Gora KARAKU have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hakone Gora KARAKU feature a restaurant that includes a breakfast menu?

Yes, Hakone Gora KARAKU serves free Japanese breakfast at メインダイニング「六つ喜」 each morning.

Does Hakone Gora KARAKU allow pets to stay free of charge?

No, pets aren't allowed at Hakone Gora KARAKU.

Does Hakone Gora KARAKU have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hakone Gora KARAKU?

No, there aren't any guestrooms with balconies at Hakone Gora KARAKU.

Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 221 reviews
Rating 8 - Good. 18 out of 221 reviews
Rating 6 - Okay. 13 out of 221 reviews
Rating 4 - Poor. 6 out of 221 reviews
Rating 2 - Terrible. 5 out of 221 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Savanna

Stayed 1 night in Oct 2025

10/10 Excellent

Ernie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a room with mountain view and a private onsen in the west building. It was amazing The hotel was lovely, the service was impeccable and the meals were outstanding. There is a guest lounge with free drinks and snacks open for most of the day, too. Well worth the extra money.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Gherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

4/10 Poor

Yael

Disliked: Cleanliness, staff & service
I was really excited to stay here, but it didn’t live up to the price. Breakfast isn’t a buffet but a fixed menu at a restaurant, and you have to book a time in advance so when we checked in late, only 7:30 or 10:30 were left. I asked for a vegetarian meal, but it wasn’t respected, so I had to skip breakfast. Later I found my terrace hadn’t been cleaned and there were dead bugs in the onsen. Beautiful place, but the service and attention to detail were disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, Delta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I can sum it up in one word…. ‘Wow!’ This hotel was amazing. I booked a Japanese style room on the upper floor of the west wing with a private onsen. The room was spacious, clean and really comfortable beds. Sitting in the onsen and having a ‘cold drink’ with the views was amazing. The hotel staff was excellent on check- in and check-out. Dinner and breakfast service was also excellent.
Japanese style room upper wing top floor
Onsen on patio
Breakfast
Sunrise view from patio while in onsen
Stayed 1 night in Oct 2025

10/10 Excellent

ofir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lineo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Chee Keong

Disliked: Staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Amy, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foid was excellent. Great location. Staff was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Eng Kiat William, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at Hakone Gora KARAKU, and it’s still one of our favorite places in Hakone. The location is super convenient—just a short walk from Gora Station. We booked a room with a semi-open private onsen tub, which my wife really enjoyed. I spent more time in the public baths with sauna and steam (they switch each night). It was never crowded, so it felt peaceful and relaxing. The lounge was fine—coffee was delicious, but snacks were pretty limited. Our stay included Japanese-style breakfast and kaiseki dinner both nights. The food was absolutely delicious, beautifully plated, and served at a nice, relaxed pace. The staff were friendly, professional, and helpful—exactly what you’d expect from great Japanese hospitality. We keep coming back because the mix of comfort, great food, relaxing baths, and welcoming service is hard to beat. Already looking forward to the next trip!
Stayed 2 nights in Aug 2025

6/10 Okay

Katsiaryna

Stayed 1 night in Aug 2025

10/10 Excellent

MIRCEA, LAFAYETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most amazing experience starting from check in, it surpassed any expectations , much nicer than a 5 star western corporate hotel !
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Stephen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We are still on our family 5 star trip through Japan. We just stayed at Gora Karaku. I chose this hotel because of the rave reviews it got on Expedia. Here are my comments. 1) The hotel is conveniently located just 300 ft from the main Gora railroad station. This is a PLUS! 2) when we checked in (early afternoon), we asked if we could book 4 massages. At first, the answer was they could accommodate just one. Note: our stay was for 2 nights They finally were able to accommodate 3 massages , after a lot of discussion and follow-up. 3) I thought we booked western style breakfast and dinner. They had us booked with Japanese style breakfast and dinner. We requested to have us moved to western style dinner. They were able to move us to western style breakfast, but only western style dinner on the 2nd night. 3 of us don’t eat raw fish. We were not able to eat a thing for dinner on night 1. The second night was teppanyaki style. It was good. We were not told that there was an upcharge for this. Upon checkout, the hotel charged us 11000x2=22000 yen (almost $200) for the one western style meal. When I questioned it, they claimed that I booked Japanese style dinners. That is not true.The difference in price for dinners through Expedia was not different. 4) The rooms were both nice, with private onsens. However the bathrooms are teeny tiny. If you want spacious bathrooms, this property is not for you. The breakfast was not edible. This hotel is NOT reccommended! Very disappointed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be happier with our stay. Definitely the highlight of our trip
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025