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Hakone Suimeisou

Property class: 3.5

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Photo gallery for Hakone Suimeisou

A hot spring with a wooden structure, surrounded by lush greenery.
A stone ledge in a water feature with a wooden railing and a blurred natural background.
A modern hotel room with two beds, a large window, a flat-screen TV, and a tatami mat floor.
A multi-story hotel with a river in front, surrounded by mountains.
A wooden deck with a stone water feature, wooden chairs, and a view of a forested area through a window with vertical blinds.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • 24/7 front desk

Explore the area

View in a map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪3 min walk‬

Room options

View all photos for Japanese Room, Japanese futon, Non-smoking

A traditional Japanese room with tatami flooring, a low table, sliding doors, and a view of greenery outside.

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

A traditional Japanese room with tatami flooring, a low table, sliding doors, and a view of greenery outside.

Japanese Room with Half Board, Japanese futon, Non-smoking

9.2 out of 10
Wonderful
(7 reviews)
  • River view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

A modern room with tatami mats, a low table, a sofa, a TV, and a sliding door leading to a balcony.

Japanese-Style Room with Open-Air Bath Non-smoking

8.6 out of 10
Excellent
(11 reviews)
  • River view
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese-Western style room, Non-smoking

A modern hotel room with two beds, a large window, a flat-screen TV, and a tatami mat floor.

Japanese-Western style room, Non-smoking

  • River view
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Room CAPACITY 4

  • Sleeps 10
  • Free WiFi

Room JAPANESE ROOM

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Hakone

Located in Yumoto, Hakone Suimeisou is adjacent to Hakone Hot Springs and within a 5-minute walk of Hakone Toy Museum. This 31-room, 3.5-star ryokan has a bar/lounge along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Toy Museum - 3 min walk - 0.2 miles
  • Tokoan Kumano Gongen - 7 min walk - 0.4 miles
  • Tamadare Falls - 15 min walk - 0.8 miles

Getting around

  • Hakone Yumoto Station - 1 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬4 min walk
  • ‪料理茶屋花さがみ - ‬1 min walk
  • ‪ハイカラ中華 日清亭 - ‬2 min walk
  • ‪山そば - ‬1 min walk
  • ‪箱根浪漫亭湯本店 - ‬3 min walk

About this property

Hakone Suimeisou

At Hakone Suimeisou, guests have access to free WiFi in public areas, free newspapers, and a terrace. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. This hot springs ryokan also has a gift shop.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, slippers, and toilets with an electronic bidet. Refrigerators, electric kettles, and safes are also standard. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Frequently asked questions

Is a free cancellation option available at Hakone Suimeisou?

Hakone Suimeisou offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hakone Suimeisou?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at Hakone Suimeisou on Sep 28, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hakone Suimeisou?

This ryokan is situated in Yumoto, just steps from Hakone Hot Springs and Hakone Toy Museum. You'll also find Fuji-Hakone-Izu National Park and Tenzan Onsen within a short drive.

Will I be able to park at Hakone Suimeisou?

Yes, self parking is offered for free at the ryokan.

Is there a spa available at Hakone Suimeisou?

Spa services at the ryokan include massages.

Does Hakone Suimeisou include a casino?

No, Hakone Suimeisou doesn't have a casino.

Will I find an indoor pool at Hakone Suimeisou?

No, there is no indoor pool at this ryokan.

Is Hakone Suimeisou good for couples?

Couples staying at this ryokan will appreciate amenities like slippers as well as a bar/lounge and hot springs.

Are there hot tubs at Hakone Suimeisou?

No, this ryokan doesn't have a spa tub.

Does Hakone Suimeisou feature a restaurant that includes a breakfast menu?

No, Hakone Suimeisou doesn't have a restaurant that serves breakfast.

Will Hakone Suimeisou allow pets to stay for free?

No, pets aren't allowed at Hakone Suimeisou though service animals are welcome.

Are there connecting rooms at Hakone Suimeisou?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Hakone Suimeisou?

No, there aren't any guestrooms with balconies at Hakone Suimeisou.

Hakone Suimeisou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 373 reviews
Rating 8 - Good. 111 out of 373 reviews
Rating 6 - Okay. 37 out of 373 reviews
Rating 4 - Poor. 6 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay! Lots to do around the area and the room was clean!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuki-san was so helpful! Even though she knows very little English, she still tries to give us gentle reminders about the food i.e. there's a small shell on the prawn.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
Staff was very helpful. It was wonderful to experience Japanese culture.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean room, perfect for a trip to Tokyo.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kwan Oi

Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very friendly and the Onsen was fantastic!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and views. Very tourist/English friendly.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very helpful, good location, food is good as well
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Mark

Beautiful traditional Japanese hotel.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Egemen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Shang-Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time spending at the property, will definitely revisit for next time.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Yinong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eat, shopping , walking were all very convenient
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in Hakone area, very close to train station
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Kam Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, a comfortable hotel. Will use this hotel again when visiting Hakone
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience. After a 10 hour flight and a 3 hour train ride all I wanted was a soak in the onsen and a comfy night sleep. It delivered on that and more. It was close to the train station, easy check-in, friendly staff, and the onsen was completely empty; all to myself after all that travel. In the morning they served me a multi-course breakfast. It put American “free continental breakfast” to shame. Next time I’ll spend more than one night here.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very traditional Japanese style hotel, we really enjoy it!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Evin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and staff were very kind
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing amenities
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and service
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Stayed 1 night in May 2024
Verified review

8/10 Good

Poh See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this unique property. Nice view, lovely town.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Zhan

Liked: Cleanliness, staff & service, property conditions & facilities
Love the private bath.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Man Hei

Liked: Staff & service, property conditions & facilities
Wonderful service and this is my second time to stay at this hotel
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.
Stayed 1 night in Jun 2025