Hakone Ashinoko Hanaori

3.5 star property
Hotel in Hakone with spa services and a 24-hour front desk

Choose dates to view prices

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(45 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(35 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(94 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(29 reviews)
  • 505 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Hakone

Located in Motohakone, Hakone Ashinoko Hanaori is next to Sengokuhara Onsen and Hakone Pirate Ship. This 154-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Hakone Pirate Ship - 5 min walk - 0.3 miles
  • Lake Ashi - 6 min walk - 0.4 miles
  • Hakone Visitor Center - 8 min walk - 0.4 miles

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 110 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬6 min drive
  • ‪桃源台ビューレストラン - ‬13 min walk
  • ‪銀の穂 - ‬7 min drive
  • ‪Lake SIde Grill - ‬7 min drive
  • ‪グランリヴィエール箱根 - ‬7 min drive

About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and a 24-hour front desk
Guests of Hakone Ashinoko Hanaori enjoy access to free WiFi in public areas, spa treatment rooms, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include a terrace, a garden, and a vending machine.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and bidets. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What is there to do near Hakone Ashinoko Hanaori?

This hotel is situated in Motohakone, just steps from Hakone Pirate Ship and Sengokuhara Onsen. You'll also find Lake Ashi and Hakone Kowakien Yunessun within a short drive.

Will I be able to park at Hakone Ashinoko Hanaori?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hakone Ashinoko Hanaori?

Spa services at the hotel include massages, body treatments, and facials.

Does Hakone Ashinoko Hanaori feature a casino?

No, Hakone Ashinoko Hanaori doesn't have a casino.

Will I find an indoor pool at Hakone Ashinoko Hanaori?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hakone Ashinoko Hanaori?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Does Hakone Ashinoko Hanaori have a hot tub?

No, but this hotel does have on-site hot springs.

Does Hakone Ashinoko Hanaori feature a restaurant that includes a breakfast menu?

Yes, Hakone Ashinoko Hanaori serves breakfast for a surcharge at 季しかり（ときしかり）.

Does Hakone Ashinoko Hanaori allow pets to stay for free?

No, pets aren't allowed at Hakone Ashinoko Hanaori.

Are there connecting rooms at Hakone Ashinoko Hanaori?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hakone Ashinoko Hanaori?

Yes, some guestrooms at Hakone Ashinoko Hanaori offer a balcony and may feature lake views.

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 931 out of 1330 reviews
Rating 8 - Good. 301 out of 1330 reviews
Rating 6 - Okay. 57 out of 1330 reviews
Rating 4 - Poor. 19 out of 1330 reviews
Rating 2 - Terrible. 22 out of 1330 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Hakone overviewing the lake. Great variety for the breakfast & dinner buffet.
Stayed 1 night in Sep 2025

10/10 Excellent

Israela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay,great location,great food

Stayed 3 nights in Sep 2025

10/10 Excellent

LINNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stayIng with nice lake view, clean room, staff 's hospitality and tasty meals !
Stayed 1 night in Sep 2025

8/10 Good

AYA

Stayed 1 night in Aug 2025

4/10 Poor

Yasutoshi

Stayed 1 night in Aug 2025

10/10 Excellent

Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location is also great
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very wonderful stay, staff was friendly and helpful. The included breakfast and supper buffet had lots of variety. The onsite onsen was perfect for unwinding and the foot spa was a picturesque place for taking in the view. It’s location is a five min walk to the ferry and gondola station.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Junji

Stayed 1 night in Aug 2025

10/10 Excellent

BILGUUN, Yokohama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at the Hakone Lake Ashi Hanaori hotel yesterday, and it was absolutely amazing! We were celebrating my sister's birthday, and I honestly couldn't have picked a better place. We were so happy with our stay from start to finish. The staff were incredibly friendly and welcoming. They made us feel special right away. The hotel itself is beautiful, with stunning views of Lake Ashi. It's the perfect spot to relax and unwind. One of the highlights of our trip was the private open-air bath. It was so relaxing, and we had a great time soaking in the peaceful atmosphere. The temperature was perfect—not too hot—so we could really take our time and enjoy it. It was exactly what we needed to feel refreshed. Overall, everything about this hotel exceeded our expectations. We had such a wonderful and memorable time. We'll definitely be back!
Stayed 1 night in Aug 2025

8/10 Good

Wing Yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

khashaiar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful view, great food, fantastic service
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing. From the moment we walked on the premises we were greeted by friendly staff who helped us with our luggage and made our check-in very easy. The lobby is nice but the view of lake Ashi was breathtaking. The onsen was something special. It has multiple baths and an open air setting that will be hard to top. The dinner and breakfast buffet meals were amazing and dinner included Japanese whiskey. If you’re looking for something to balance out the crowded busy city life of Japan, this hotel will give you a retreat you’ll never forget.
Stayed 1 night in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for some nature hikes and relaxation; great buffet food and amazing service
Stayed 6 nights in Jul 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays of my life
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chaofeng

Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities
Very very disappointed with this hotel. You book on Expedia and they up charge you at the hotel. They use the fact that they don’t speak English to cover up their mistakes. It was a bad experience checking in and checking out which ruined the fact that the hotel is in a nice location itself. Poor customer service and not helpful. Would not reccomend. There are many other better hotels in the area you can stay at. The service if horrible if you are a foreigner. They have a lot of locals that stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ilse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlight of our trip

Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

toshiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大満足

ゆっくりしたくて、ずっと気になっていたこちらを予約させて頂きました。 想像以上に素敵な滞在になりました。お食事も混みすぎず、品数も十分だと思います。ドリンクもアルコールまで飲み放題は嬉しいです。朝もセカセカせずに頂きました。 お風呂と今回はマッサージも利用しましたが、スタッフさんがとても丁寧でした。 お部屋もキレイで眺めも良く、ゆっくり寛げました。 浴衣が選べる他にも作務衣も準備されていたのが良かったなぁと思います。 夜に浴衣のまま寝るとはだけるので。。 どのスタッフさんもにこやかでした。 また行きたいお宿になりました。
Stayed 1 night in Jun 2025

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