Hakone Ashinoko Hanaori

3.5 star property
Hotel in Hakone with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Creator video
Lounge
Lobby
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪4 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

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Room options

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(10 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(32 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(83 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

9.6 out of 10
Exceptional
(26 reviews)
  • 505 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(38 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320.2 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Hakone

Located in Motohakone, Hakone Ashinoko Hanaori is next to Sengokuhara Onsen and Hakone Pirate Ship. This 154-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Lake Ashi - 4 min walk - 0.3 miles
  • Hakone Ropeway - 5 min drive - 2.1 miles
  • Hakone Shrine - 6 min drive - 3.8 miles
  • Hakone Kowakien Yunessun - 10 min drive - 4.4 miles
  • Hakone Open Air Museum - 11 min drive - 4.7 miles

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 110 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬6 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬7 min walk
  • ‪涌わくキッチン - ‬6 min drive
  • ‪大涌谷駅食堂 - ‬6 min drive
  • ‪Cafe Tune - ‬8 min drive

About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and a 24-hour front desk
Guests of Hakone Ashinoko Hanaori enjoy access to free WiFi in public areas, spa treatment rooms, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include a terrace, a vending machine, and a garden.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり(ときしかり)

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What is there to do near Hakone Ashinoko Hanaori?

This hotel is situated in Motohakone, just steps from Sengokuhara Onsen and Hakone Pirate Ship. You'll also find Lake Ashi and Hakone Kowakien Yunessun within a short drive.

Will I be able to park at Hakone Ashinoko Hanaori?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hakone Ashinoko Hanaori?

Spa services at the hotel include facials, massages, and body treatments.

Does Hakone Ashinoko Hanaori feature a casino?

No, Hakone Ashinoko Hanaori doesn't have a casino.

Will I find an indoor pool at Hakone Ashinoko Hanaori?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hakone Ashinoko Hanaori?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Are there hot tubs at Hakone Ashinoko Hanaori?

No, but guests can enjoy on-site hot springs at this hotel.

Does Hakone Ashinoko Hanaori feature a restaurant that includes a breakfast menu?

Yes, Hakone Ashinoko Hanaori serves breakfast for a surcharge at 季しかり(ときしかり).

Does Hakone Ashinoko Hanaori allow pets to stay for free?

No, pets aren't allowed at Hakone Ashinoko Hanaori.

Are there connecting rooms at Hakone Ashinoko Hanaori?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hakone Ashinoko Hanaori?

Yes, some guestrooms at Hakone Ashinoko Hanaori offer a balcony and may feature lake views.

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 904 out of 1301 reviews
Rating 8 - Good. 295 out of 1301 reviews
Rating 6 - Okay. 59 out of 1301 reviews
Rating 4 - Poor. 20 out of 1301 reviews
Rating 2 - Terrible. 23 out of 1301 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

tuangporn

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

ashfaq

Traveled with family
Liked: Cleanliness, staff & service
Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available .
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional. The staff and service was amazing as well as the dinner and breakfast that was included with our stay. We enjoyed the hot baths immensely and only wished we would have been able to stay longer. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Shin Yin

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Hanaori was beautiful and fun! Onsen was so relaxing and pleasant, food was delicious, and the town was kawaii!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice except that since we stayed for three nights, we felt that the Breakfast & Dinner dishes should have been different but unfortunately they were the same everydAY.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon, Banbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hotel

This was a wonderful, relaxing hotel. They provide a robe and pajamas (my descriptions) that you can wear around the hotel (even to dinner). The dinner buffet requires reservations but was tasty. The hotel is located right by the pirate ship ferry and the ropeway (over the mountain) but there are not any other restaurants or shops nearby. They have some rooms with personal soaking tubs on the patio (awesome) and the public bath was also amazing. The public path requires tattoos to be covered up, but you can buy a 'sticker' at the front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

We had such a lovely and relaxing stay. We lucked out with good weather during our stay. We were here for 2 nights. The room was spacious and clean. We had a view of the lake and outdoor bath which was great. Both dinner and breakfast buffet were great with lots of options. We also enjoyed the foot bath. The hotel has a shuttle which runs at certain hours make sure to inquire and sign up for this as we only used it on our way out and it was much more pleasant than the public bus from Odawara station. There is a walking path/ trail along lake (opposite direction of moto Hakone ) which we found on our last day. Wished we found it prior as we were able to walk a long ways along the lake.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mang Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent view. Food is more for foreigners.

Perfect view from room. Buffet dinner is quite good but breakfast is mediocre. The reataurant caters mostly to foreigners (bacon, sausage, deep fried food or Chinese dumplings) and thats why for those looking for authentic Japanese cuisine, this is not for you. Service is excellent and we enjoyed our stay overall. Only choose lake side view though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing position above lake Ashi
Stayed 1 night in Apr 2025

10/10 Excellent

Yukio, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Wished the buffet had more variety choices of food. Otherwise great onsen facility to stay. Recommend to all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gayle, Soquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here at this hotel. We loved it so much last year that we had to return this year. The staff is excellent, the food at the buffet was delicious, our room was comfortable and even more so with the outdoor hot tub made it lovely. I had several shiatsu massages at the hotel wellness area with wonderful massage persons. I would highly recommend this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Danah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so wonderful and the staff are genuinely so helpful and lovely to interact with. The breakfast and the dinner were phenomenal and shouldn’t be missed. The private open air bath is a fantastic option for people with tattoos.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice for beginning of our Japan trip

This is a wonderful resort that is family friendly and which goes out of its way to make newcomers to Japanese culture feel welcomed to join in with traditional casual clothing and pijamas provided and instructions on how to use them. Do schedule a massage while you are here to relieve stiff muscles and stimulate circulation after a long flight. One of the best massages and facials I've had. Breakfast and dinner buffet is excellent too with a mix of traditional Japanese and western options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with 3 adults and 2 kids under 4 years old. Incredible service and food. The open air onsen is beautiful. Our room had a patio onsen that was beautiful as well. Attendants put out our futons while we were at dinner and spa had really reasonable pricing. Communication prior to arrival was clear and best of all - the hotel is walking distance from the ropeway/pirate boat station. So convenient after all of the transit to get to the lake. Thank you for the outstanding stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Danah

Stayed 3 nights in Mar 2025

10/10 Excellent

Marielle

Stayed 2 nights in Mar 2025

10/10 Excellent

Chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed! The food is amazing and the hot spring is wonderful. Great service and very friendly staff! Almost feel like staying at a 5 star resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

10/10 Excellent

Adya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hanaori! We stayed at the Deluxe Room with private open-air bath. Staff were wonderful, there's welcome-drink at the reception. The view was amazing; you can see the lake from the lobby & dining area. There's foot-onsen also overlooking the lake. Dining is all buffet, but it's the same every night / every morning. Public bath was also great (both indoor and outdoor). Absolutely no tattoos allowed in the public bath. Walking distance to Hakone ropeway to get the black-eggs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pei Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Shuttle bus offers a great deal of convenience.
Stayed 2 nights in Mar 2025