See all properties

Biwako Ryokusuitei

3.5 star property
Lakefront ryokan with a full-service spa, near Saikyoji Temple

Choose dates to view prices

Photo gallery for Biwako Ryokusuitei

Property amenity
Property video
Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet
Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes
Deep-tissue massages, Thai massages, facials, reflexology

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6-1-6 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Biwako Quasi-National Park
    ‪3 min walk‬
  • Place, Kiyomizu Temple
    ‪28 min drive‬

Room options

View all photos for Manyo Japanese Style Room With Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room With Open Air Bath

  • Sleeps 6

View all photos for Biwa No Kaze Japanese Style Room with Open Air Bath

Property grounds

Biwa No Kaze Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Huuga Japanese Style Room with Open Air Bath

View from property

Huuga Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

  • Sleeps 2

View all photos for Biwa no Kaze Japanese style 3 beds with open-a

Down comforters, in-room safe, desk, blackout drapes

Biwa no Kaze Japanese style 3 beds with open-a

  • Sleeps 3

View all photos for Biwa No Kaze Japanese Western Style Room with Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with Open Air Bath

  • Sleeps 7

View all photos for Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Lake view

View all photos for Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Lake view

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Partial lake view

View all photos for Ao No Syou Standard Twin Room - Non-Smoking

Ao No Syou Standard Twin Room - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Partial lake view

View all photos for AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Lake view

View all photos for Huuga Japanese Western Style Room With Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Huuga Japanese Western Style Room With Open Air Bath

  • Sleeps 4

View all photos for Yuuga Japanese Style Room With Open Air Bath

Dining

Yuuga Japanese Style Room With Open Air Bath

  • Sleeps 5

View all photos for Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

  • 366 sq ft
  • Sleeps 5
  • 5 Twin Futons
  • Lake view

View all photos for Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 5
  • 5 Twin Futons
  • Lake view

View all photos for Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | View from room

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Lake view

View all photos for Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Lake view

View all photos for Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Lake view

View all photos for Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Lake view

View all photos for Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

  • 538 sq ft
  • Sleeps 3
  • 3 Large Twin Beds
  • Lake view

View all photos for Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Living area | 50-inch Smart TV with digital channels

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Lake view

View all photos for Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons
  • Lake view

View all photos for Ao No Syou Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

  • Sleeps 2

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

  • Sleeps 4

View all photos for Koyu Premier Suite

Down comforters, in-room safe, desk, blackout drapes

Koyu Premier Suite

  • Sleeps 4

View all photos for Koyu Elegant Suite

Down comforters, in-room safe, desk, blackout drapes

Koyu Elegant Suite

  • Sleeps 4

View all photos for Yuuga Japanese-style twin room with hot spring observation bath

Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese-style twin room with hot spring observation bath

  • Sleeps 4

About the neighborhood

Otsu

Located in Ogoto, Biwako Ryokusuitei is within a few miles (5 km) of popular sights such as Saikyoji Temple and Ukimido. This 3.5-star ryokan has 70 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 miles
  • Biwako Quasi-National Park - 3 min walk - 0.2 miles
  • Biwako Valley Ski Resort - 21 min drive - 9.2 miles
  • Kiyomizu Temple - 28 min drive - 13.6 miles
  • Nishiki Market - 33 min drive - 15.2 miles

Getting around

  • Ogotoonsen station - 18 min walk
  • Kansai Intl. Airport (KIX) - 125 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬3 min drive
  • ‪麺屋 聖〜kiyo〜 - ‬13 min walk
  • ‪中華そば 殿 雄琴店 - ‬2 min drive
  • ‪麺屋昊鶏 - ‬3 min drive
  • ‪パリス 雄琴店 - ‬4 min walk

About this property

Biwako Ryokusuitei

Lakefront ryokan with a full-service spa, near Saikyoji Temple
Guests staying at Biwako Ryokusuitei enjoy access to a full-service spa, karaoke, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this hot springs ryokan include a hot tub, meeting rooms, and coffee/tea in a common area.
Guests can expect 50-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include safes, desks, and toothbrushes and toothpaste.
Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include deep-tissue massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are 2 indoor hot springs and 2 outdoor hot springs open between midnight and 11:30 PM. The temperature in the hot springs is set to 78°F.

Similar properties

Public bath
Yumotokan
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 741 reviews
$364 nightly
The price is $403
Feb 21 - Feb 22
Yumotokan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,500; reservation required
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • 24-hour public bath
  • Deep-tissue massages
  • Facials
  • Hot springs open from midnight - 11:30 PM
  • Hot springs water temperature - 78 ºF
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (43 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: JPY 5500

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from midnight to 11:30 PM.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Biwako Ryokusuitei
Biwako Ryokusuitei Inn
Biwako Ryokusuitei Inn Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Ryokan
Biwako Ryokusuitei Ryokan Otsu

Frequently asked questions

Are free cancellation options available at Biwako Ryokusuitei?

Biwako Ryokusuitei provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of Biwako Ryokusuitei?

This ryokan is situated in Ogoto, just steps from Ogoto Onsen. You'll also find Lake Biwa and Ukimido within a short drive.

Is there parking available at Biwako Ryokusuitei?

Yes, self parking is offered for free at the ryokan. Accessible parking is also available for guests.

Is a spa located at Biwako Ryokusuitei?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Thai massages, and reflexology.

Does Biwako Ryokusuitei include a casino on the premises?

No, Biwako Ryokusuitei doesn't have a casino.

Will I find an indoor pool at Biwako Ryokusuitei?

No, this ryokan doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Biwako Ryokusuitei?

This lakeside ryokan offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Does Biwako Ryokusuitei have a hot tub?

Yes, guests can enjoy a spa tub at this ryokan.

Does Biwako Ryokusuitei have a restaurant with a breakfast menu?

No, Biwako Ryokusuitei doesn't have a restaurant that serves breakfast.

Will Biwako Ryokusuitei allow pets to stay for free?

No, pets aren't allowed at Biwako Ryokusuitei.

Does Biwako Ryokusuitei have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Biwako Ryokusuitei?

Yes, some accommodations at Biwako Ryokusuitei offer a balcony and may feature lake views.

Biwako Ryokusuitei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 532 reviews
Rating 8 - Good. 133 out of 532 reviews
Rating 6 - Okay. 43 out of 532 reviews
Rating 4 - Poor. 10 out of 532 reviews
Rating 2 - Terrible. 6 out of 532 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mollie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was wonderful and very helpful. We appreciated the shuttle back and forth from Ogotoonsen Station. We had the most relaxing room with a beautiful view of Lake Biwa. We very much enjoyed the breakfast and happy hour.
Stayed 7 nights in Dec 2025

10/10 Excellent

YueMin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is super good. Food is amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night with the family. 2 adults and 2 kids. The rooms were spacious and we stayed in the western room with private hot spring. Super clean and everything was available in the rooms, tea, kitchenette and basic toiletries. Also enjoyed the public bath with barrel sauna and cold plunge tub. We had the shabu shabu dinner which was very good with seasonal menu. Very authentic Japanese. All in all a great stay. Definitely check out their instagram to get directions to contact the shuttle if coming from the train station.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff and a very peaceful environment. The shabu shabu dinner was special and delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Thy

Stayed 1 night in Oct 2025

10/10 Excellent

Kay

Stayed 1 night in Sep 2025

10/10 Excellent

ZISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Vadim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen on the balcony with the lake view has been a wonderful experience
Stayed 1 night in Aug 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to try an onsen with the family. Stayed one night and had the Kaiseki dinner add on. It was a nice experience and they even provided tattoo stickers if needed. The dinner was average for price point, the room was clean and well equipped, staff were friendly enough, shuttle from station was great, nice free drinks and icecream for guests throughout.
Stayed 1 night in Jul 2025

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible experience. A level of hospitality I’ve never encountered. Wish we booked additional nights.
Stayed 1 night in Jun 2025

10/10 Excellent

Antung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in an onsen hotel. The property is loaded with amenities: an on-site hot and cold water onsen, a lounge with 24 hours of free drinks, a happy hour with wine included. Our room was gorgeous, with tatami mat floors and comfortable beds they set up. We had a glass wall shower and views of Lake Biwaka. My only criticism is that some of the furnishings seem a bit dated. But everything else was spectacular.
Stayed 1 night in Jun 2025

10/10 Excellent

STELLA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such an amazing experience at this resort from check in to everything in between. my family enjoyed the public bath & we also had a private bath in room overlooking biwa lake. nice relaxing experience in the middle of our trip to unwind. would definitely come here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional experience. Best hospitality we have ever received. Staff were incredibly friendly and helpful. Many great perks including a yukata to wear around, happy hour free drinks and a wonderful garden out back with an amazing view of the water. Kaiseki dinner was fantastic (lots of seafood) and a wonderful breakfast buffet. Room was amazing and the private onsen was very relaxing. Included complimentary shuttle service to the train station after check out in the morning. Would highly recommend staying here. 10/10.
Stayed 1 night in May 2025

6/10 Okay

Quinn

Traveled with family
Disliked: Property conditions & facilities
The walls and ceiling are so thin that you ca hear all the banging from top and room next door until very late at night.
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Excellent customer service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ute

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our first room was a box and the bathroom was so tiny but we complained and were upgraded to a really nice room with a wonderful bath outside, shower outside too! our room looked out onto lake biwa you really need to be into authentic Japanese food for the dinners. the staff treats you like royalty they have a shuttle to the train station which is awesome
Stayed 2 nights in May 2025

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel so far has the best staff I’ve ever seen. Everyone so friendly. They had the shuttle ready for us when we needed to go to the train station. Overall it was an experience.
Stayed 2 nights in May 2025

10/10 Excellent

Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at our first ryokan! The staff is INCREDIBLE. So kind and helpful even though we are only English speakers and their English was limited. They made us feel so welcomed and special. We stayed 2 nights and it was perfect. Dinner the second night made up for dinner the first night :) and the breakfast had many options. We loved our private onsen and traditional Japanese beds. The view of the lake was stunning and the property so peaceful.
Stayed 2 nights in May 2025

8/10 Good

Jik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall a pretty good stay, the tatami has dated smells. The kaiseki dinner has good preparation but the taste is average.
Stayed 1 night in Apr 2025

10/10 Excellent

Pauline Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The property offered a shuttle ride from the station. We were greeted with a cup of tea. We were also taken to our room and with assistance and given a thorough tour of the space and the services that the hotel provided. The property has a beautiful view of the lake. The room was spacious for our group. Highly recommend the meals offered for dinner and breakfast. The onsen was also clean and spacious.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2025

Hotels

Flights

Cars

Packages