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HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
Lakefront hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
Land view from property
Point of interest
View from room
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Fuji-Q Highland
    ‪5 min walk‬
  • Lake Kawaguchi
    ‪3 min drive‬
  • Arakurayama Sengen Park
    ‪3 min drive‬

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Room options

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 279 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 312 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 236 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 299 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • Mountain view
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • Mountain view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

  • Mountain view
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • Mountain view
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

  • Mountain view
  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor

Interior

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin

In-room safe, free WiFi, bed sheets

Standard Twin

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Fujiyoshida

Fuji-Q Highland is a short stroll from HOTEL MYSTAYS Fuji Onsen Resort, and other popular attractions like Arakurayama Sengen Park are within a couple of miles (3 km). This 3-star hotel has 159 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Fuji-Q Highland - 5 min walk - 0.3 miles
  • Fujiyama Onsen - 3 min drive - 1.2 miles
  • Lake Kawaguchi - 3 min drive - 2.0 miles
  • Arakurayama Sengen Park - 3 min drive - 1.5 miles
  • Chureito Pagoda - 5 min drive - 1.8 miles

Getting around

  • Kawaguchiko station - 16 min walk
  • Haneda Airport (HND) - 115 min drive

Restaurants

  • ‪SNOWY VILLAGE 富士急ハイランド店 - ‬15 min walk
  • ‪富士急ハイランド フードスタジアム - ‬11 min walk
  • ‪FUJIYAMA - ‬11 min walk
  • ‪スターバックス - ‬16 min walk
  • ‪カフェ ブリオッシュ - ‬15 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Lakefront hotel with a full-service spa and a 24-hour front desk
Guests staying at HOTEL MYSTAYS Fuji Onsen Resort enjoy a full-service spa, free WiFi in public areas, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this hot springs hotel include a vending machine, a reception hall, and a water dispenser.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include refrigerators, electric kettles, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

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Highland Resort Hotel & Spa

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9.2 out of 10, Wonderful, 942 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

Is free cancellation available at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on May 8, 2025 start from $125.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of HOTEL MYSTAYS Fuji Onsen Resort?

This hotel is located in Fujiyoshida, a short 5-minute walk from Fuji-Q Highland and also 19 minutes on foot from Fuji Visitor Center. You'll also find Lake Kawaguchi and Fuji-Hakone-Izu National Park within a short drive.

Will I be able to park at HOTEL MYSTAYS Fuji Onsen Resort?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at HOTEL MYSTAYS Fuji Onsen Resort?

There is a full-service spa available for guests to enjoy and services include hot springs.

Does HOTEL MYSTAYS Fuji Onsen Resort feature a casino at the property?

No, HOTEL MYSTAYS Fuji Onsen Resort doesn't have a casino.

Is there an indoor pool at HOTEL MYSTAYS Fuji Onsen Resort?

No, there is no indoor pool at this hotel.

Is HOTEL MYSTAYS Fuji Onsen Resort a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a restaurant, a full-service spa, and an outdoor hot spring.

Does HOTEL MYSTAYS Fuji Onsen Resort have a hot tub?

No, but this hotel does have an indoor hot spring.

Does HOTEL MYSTAYS Fuji Onsen Resort have a restaurant that serves breakfast?

Yes, HOTEL MYSTAYS Fuji Onsen Resort serves buffet breakfast for a surcharge each morning at シェフズレシピ.

Does HOTEL MYSTAYS Fuji Onsen Resort allow pets to stay free of charge?

No, pets aren't allowed at HOTEL MYSTAYS Fuji Onsen Resort though service animals are welcome.

Are there connecting rooms at HOTEL MYSTAYS Fuji Onsen Resort?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at HOTEL MYSTAYS Fuji Onsen Resort?

No, there aren't any guestrooms with balconies at HOTEL MYSTAYS Fuji Onsen Resort.

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1010 reviews
Rating 8 - Good. 264 out of 1010 reviews
Rating 6 - Okay. 106 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sui Hung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with a wonderful staff and excellent breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Danny, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at very close proximity (5 min) walk to Fujikyu Highland train station with some options for dining in that area. Overall property is quite clean (seems newly built) and they have free parking in the back. The best of all is that when you open the window in the morning, the view of Fujisan is right in front of your face.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Onsen. Room was clean and the hotel was close to places to see Mt. Fuji. Within walking distance of Fujikyu-Highland station.
Stayed 3 nights in Jan 2025

10/10 Excellent

KANYAMART, FPO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. Recommend.
Stayed 1 night in Jan 2025

8/10 Good

Peyyuh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time!!! Definitely coming back!!
Stayed 2 nights in Jan 2025

10/10 Excellent

SHUZOH

Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jan 2025

10/10 Excellent

Li Tzer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful sight of Mt Fuji
Stayed 2 nights in Dec 2024

10/10 Excellent

Klara Josefine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Corina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Mystays

Loved this hotel because the amenities offered were exceptional. They helped with luggage transfers and taxi services as these companies only spoke Japanese. Super helpful! Only con was that you had to walk up 2 flights of stairs to get into the hotel which was fair as the hotel is beautiful sat on a mountain side. The hotel has spectacular views of Mt. Fuji in the morning. If you go in the summer I don’t know if they offer a/c but during our winter stay, temperatures were perfection!
Stayed 3 nights in Dec 2024

6/10 Okay

Bradley

Tidy but stayed in better for the price.
Stayed 1 night in Jan 2025

8/10 Good

Zhenyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the hotel in mid-Dec. A very clean hotel both in the room and in the public onsen. Breakfast had a great range of choices, so I'd definitely recommend travellers to include breakfast when booking the hotel given there aren't many restaurants open for brekkie nearby. Had a hiccup at check-in as the concierge insisted that I need to pay for breakfast although I've already included it in the booking. The duty manager had to step in to resolve the issue. One other issue is that I booked a mountain view room which also faces the sun. The cleaner must have left the curtains open and by the time I checked in at 3pm, the room is steaming hot after being baked by the sun for most of the day. It was 8 degree outside but the room feels over 30 even without aircon on. So if anyone is booking a mountain view room and you prefer a cooler room, advise the hotel to close the curtains to keep the sun out before you check in. The mountain view was nice but was obstructed by the roller coaster track in the Fuji-Q Highland. The hotel is not close to Kawaguchiko, still need to catch a train or bus to get there, but quite close to Fuji-Q Highland if your kids want to play there.
Stayed 1 night in Dec 2024

8/10 Good

Won Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and hotel is very clean. Just limited dining options around the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mindy

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the onsen experience here and cleanliness of this resort
Stayed 1 night in Dec 2024

8/10 Good

DENNIS, HONOLULU

Liked: Cleanliness, staff & service, property conditions & facilities
CLOSE TO TRAIN STATION
Stayed 2 nights in Dec 2024

10/10 Excellent

KAMING

Stayed 1 night in Nov 2024

10/10 Excellent

Shun Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lilly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Misha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Onsen was super clean. Bedroom and bathroom were clean too. We had a gorgeous view of Fuji san! The amenities were a huge plus. Free hair combs, razors, shaving cream, skin care product after your onsen. All in all a very good hotel experience. Wish we stayed longer!
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsen, nice clean rooms and the staff are lovely, will stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were clean, staff was really nice, efficient check in. super close to fuji q train stop & fujiq land. there is a bus stop near by as well. the onsen was clean and great views of mt fuji
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fuji onsens hotel

Clean n comfortable n can see Fuji from window room. Good.
Stayed 1 night in Nov 2024