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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property
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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Property entrance
Front of property
Property entrance
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Museum of Art
    ‪9 min walk‬
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Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room

9.8 out of 10
Exceptional
(32 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio, Corner

Family Studio, Corner | In-room safe, desk, free WiFi, bed sheets

Family Studio, Corner

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite | In-room safe, desk, free WiFi, bed sheets

Deluxe Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 12
  • 12 Twin Futons

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About the neighborhood

Hakone

Located in Gora, Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone is within a 10-minute stroll of sights such as Hakone Museum of Art and Hakone Gora Park. This 6-room, 4-star ryokan welcomes guests with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Museum of Art - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 20 min walk - 1.1 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Gora Station - 11 min walk
  • Haneda Airport (HND) - 131 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬3 min drive
  • ‪リバーサイド・キッチン＆バー - ‬18 min walk
  • ‪箱根餃子センター - ‬18 min walk
  • ‪Gora Brewery And Grill - ‬13 min walk
  • ‪Coffee Camp - ‬10 min walk

About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone features free WiFi in public areas and a garden. You can put free parking to good use if you drive. A multilingual staff is on hand to assist with securing valuables and luggage storage. This hot springs ryokan also has a vending machine.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and children's robes. Other amenities include coffee makers, safes, and desks. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,600 for adults and JPY 3,600 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 5000 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 3600 for adults and JPY 3600 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan

Frequently asked questions

Are free cancellation options available at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone on Mar 9, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

This ryokan is situated in Gora within a 10-minute walk of Hakone Gora Park and Hakone Museum of Art. You'll also find Lake Ashi and Hakone Open Air Museum within a short drive.

Will I be able to park at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

Yes, self parking is offered for free at the ryokan.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone include a casino on the premises?

No, Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone doesn't have a casino.

Is there an indoor pool at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

There are many amenities for couples at this ryokan, including Champagne service as well as 4 hot springs and private dining.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone have a hot tub?

No, but guests can enjoy 4 hot springs at this ryokan.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone have a restaurant that serves breakfast?

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone for a fee of JPY 5000 per pet, per stay.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

Can I book a room with a balcony at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

No, there aren't any accommodations with balconies at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone.

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 366 reviews
Rating 8 - Good. 59 out of 366 reviews
Rating 6 - Okay. 25 out of 366 reviews
Rating 4 - Poor. 10 out of 366 reviews
Rating 2 - Terrible. 5 out of 366 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities
Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, amenities
Friendly staff,cozy environment,furnished with Japanese furniture
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamshed

Stayed 1 night in Nov 2025

8/10 Good

Gilbert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property with lovely private onsens. Yummy breakfast but on the price side. Friendly staff. Lots of amenities. Inconvenient location. It was difficult to even get a taxi to pick us up.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, property conditions & facilities
We loved our stay at Ajisai! Wonderful and courteous staff. The property was beautiful and well kept. Rooms and onsens were clean and the meal service was excellent. Great for families with kids.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Celebrated my sons first birthday and the property decorated our room for our arrival and made the stay extra special
Stayed 2 nights in Oct 2025

10/10 Excellent

Khoa

Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time that we didn’t want to leave this place! Our room was lovely and the onsen were amazing. There were plenty of time slots available and the staff was so helpful and kind especially with my young children. They even brought my 3 year old some crackers to cheer her up when she was cranky at breakfast. There are toys available in the lobby. It really feels like they thought of everything! I’m so happy we were able to have this first experience at a ryokan as a family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel Pilar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a quiet corner of Hakone and outstandingly beautiful with gorgeous private onsen. The staff was delightful and very helpful, overall this was a beautiful stay, very relaxing and the location is absolutely stunning. My friend even managed to spot a raccoon dog during our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to spend a quiet and relaxing night soaking in the Onsen. The staff was very kind and the breakfast was very good in the morning! I highly recommend it!
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was spectacular. The dinner was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ajisai Onsen Ryokan presents beautifully. The grounds fit in with the surrounding forest landscape, creating a sense of serenity. The staff were friendly, attentive, and accomodating of various requests, including changes to private onsen access on days when we were engagin in Hakone and Gora's experiences. The ryokan is well situated, close to Gora station and cable car, however, it is a difficult walk due to the general steepness of the area - especially with larger luggage or walking with small children - a taxi is recommended by the facility and myself alike. The waters of the onsen themselves are hot, but not so hot that young children cannot enjoy the experience too. In terms of dining, the breakfast options are traditional or western, and children amd babies are catered to as well. Overall, a fantastic experience, and I look forward to the opportunity to return in the future!
Stayed 2 nights in Sep 2025

8/10 Good

Ariana, Invercargill

Stayed 2 nights in Sep 2025

10/10 Excellent

Orawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Leonardo, Yokohama

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most authentic ryokan experience - very touristy but service was nice and onsen was great
Stayed 1 night in Sep 2025

10/10 Excellent

Vivian

Stayed 1 night in Aug 2025

10/10 Excellent

ANGELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique experience. The 2 indoor and 1 outdoor onsen were very relaxing. The staff were extremely friendly, polite and helpful. The traditional Japanese food was beautifully presented and tasty. The standard of cleanliness was exceptional. About 25 minutes walk from Gora station if you are dragging heavy cases up the hill! Otherwise about 15 minutes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

10/10 Excellent

Ela

Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Han

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful onsen retreat

Great for families looking for some traditional serenity. Tucked away with ability to book private onsen. Yes as a base when exploring Hakone, but get ready to walk.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Disgusting Ryokan

My family and I had an utterly deplorable experience at this ryokan in Hakone, which was so appalling that we couldn’t bear to stay the night. Despite its exorbitant pricing, comparable to a 5-star hotel, the conditions were shockingly substandard and outright disgusting. The onsens, which should be a highlight, were filthy, with hair, bugs, and debris floating in them. They were not cleaned between uses and emitted a revolting smell of rotting organic matter. The room was equally unacceptable—grimy, with a pervasive mildew odor that made it unbearable. Even the windows were so dirty we couldn’t see out of them, further adding to the sense of neglect. This ryokan’s cleanliness and maintenance are nonexistent, and it’s an outrage that they charge premium rates for such a deplorable experience. We left immediately and spent the same amount to stay at a proper 5-star hotel, which was a night-and-day difference. Even though we couldn’t get a refund, it was worth every penny to escape this place. Avoid this ryokan at all costs—there are far better options in Hakone that actually care about their guests’ experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Irina

Stayed 1 night in Jul 2025

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