See all properties

HESTA Hakone

2.5 star property

Choose dates to view prices

Photo gallery for HESTA Hakone

Public bath
A two-story building with a flat roof, a balcony on the upper floor, and a well-lit entrance.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a mountain view.
A spacious lobby with a staircase leading to a second floor, a seating area, and a reception desk.
A hotel room with two beds, a desk, a chair, and a large window with a view of mountains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪7 min walk‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a large window with a view of mountains.

Standard Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Non-Smoking Japanese-Style Room with Bed

A hotel room with two beds, a nightstand, a chair, and a large window with curtains.

Non-Smoking Japanese-Style Room with Bed

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Japanese Western Style Room, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Shared Dormitory

A bunk bed with a wooden frame, a window with curtains, and a number sign '302' above it.

Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Basic Shared Dormitory

A narrow, single-bed room with a wooden frame and a curtain divider.

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Twin room, Lake view, Mountain view, Non-smoking Stylish

A hotel room with two beds, a desk, a chair, and a large window with a view of mountains.

Standard Twin room, Lake view, Mountain view, Non-smoking Stylish

  • Sleeps 5
  • Free WiFi

View all photos for Japanese-style Room, Non Smoking

Free WiFi, bed sheets

Japanese-style Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room Bed, Non Smoking

Free WiFi, bed sheets

Japanese Style Room Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

You may also like

Ad
Private hot spring Suite room, Non Smoking (2 beds) [Yuragi] | 1 bedroom, premium bedding, down comforters, memory foam beds

Hakone Retreat villa 1/f

Sengokuhara
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 119 reviews
$352 nightly
The price is $390
Jul 23 - Jul 24
All taxes and fees included in total
Hakone Retreat villa 1/f

About the neighborhood

Hakone

Located in Motohakone, HESTA Hakone is adjacent to Sengokuhara Onsen and within a 10-minute stroll of Hakone Pirate Ship. This 22-room guesthouse welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a microwave in a common area.
View more Guest Houses in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Sengokuhara Onsen - 1 min walk - 0.1 miles
  • Lake Ashi - 7 min walk - 0.4 miles
  • Hakone Visitor Center - 12 min walk - 0.7 miles
  • Hakone Pirate Ship - 14 min walk - 0.8 miles

Getting around

  • Hakone Gora Station - 11 min drive
  • Kowakidani Station - 11 min drive
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬5 min drive
  • ‪桃源台ビューレストラン - ‬17 min walk
  • ‪極楽茶屋 - ‬5 min drive
  • ‪涌わくキッチン - ‬5 min drive
  • ‪Lake SIde Grill - ‬6 min drive

About this property

HESTA Hakone

At HESTA Hakone, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. Limited parking is available. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this hot springs guesthouse include a TV in a common area and a vending machine.
Guests can stay connected with free WiFi. Bathrooms offer slippers and toilets with an electronic bidet. Bathrooms are shared.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to 11:00 PM.

Similar properties

Reception
Hakone Guesthouse toi - Hostel
Miyanoshita
  • Bar
  • Laundry
8.8 out of 10, Excellent, 87 reviews
$35 nightly
The price is $39
Jul 15 - Jul 16
Hakone Guesthouse toi - Hostel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a carport

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Spa

  • Public bath open from 4:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Slippers
  • Toilet with electronic bidet

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Towels fee: JPY 220 per person, per night (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-9:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.

Property is also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone

Frequently asked questions

Is a free cancellation option available at HESTA Hakone?

HESTA Hakone offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at HESTA Hakone?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at HESTA Hakone on Jul 20, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to HESTA Hakone?

This guesthouse is situated in Motohakone within a 10-minute walk of Sengokuhara Onsen and Hakone Pirate Ship. You'll also find Lake Ashi and Ōwakudani within a short drive.

Will I be able to park at HESTA Hakone?

Yes, there is a carport though parking is limited parking.

Does HESTA Hakone feature a casino at the property?

No, HESTA Hakone doesn't have a casino.

Is there an indoor pool at HESTA Hakone?

No, there is no indoor pool at this guesthouse.

Does HESTA Hakone have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does HESTA Hakone have a restaurant with a breakfast menu?

No, HESTA Hakone doesn't have a restaurant that serves breakfast.

Does HESTA Hakone allow pets to stay for free?

No, pets aren't allowed at HESTA Hakone.

Does HESTA Hakone have connecting rooms available?

No, there aren't connecting guestrooms at this guesthouse.

Can I book a room with a balcony at HESTA Hakone?

No, there aren't any accommodations at HESTA Hakone that offer a balcony.

HESTA Hakone Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 64 out of 164 reviews
Rating 8 - Good. 53 out of 164 reviews
Rating 6 - Okay. 31 out of 164 reviews
Rating 4 - Poor. 8 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only we didnt like was we only had 1 night to enjoy it. We wished we had more time to stay longer. It was so close to everything we wanted to do. Great isakaya with beautiful food just a short walk down the hill. It was great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
fantastic place and it is budge friendly
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel with really helpful staff. The rooms were a great size, with comfortable beds and private bathroom. For the price I highly recommend staying here if you are in the area
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, quiet rooms, easy parking.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ho Kiu

Liked: Amenities, property conditions & facilities
Paradise for Crazy Drivers, hundreds of turns every time
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is amazing.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Quiet, quaint, simple and still room for 4 (2 parents 2 teens). It's a great location for the lake activities. A car rental is recommended.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Freya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Clarence

Liked: Staff & service

Simple stay

It was good; it met expectations in that it was just a stay in Hakone. It is a shared bath, and the vending machine food isn't that great. The nearest convenience store is a 1-hour walk from the stay, and most restaurants close around 3 or 4. The bus stop is a short walk away.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Hoa

Liked: Cleanliness, staff & service
Really near with the ropeway and cruise stop.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel is close to the Ropeway and Pirate ship, as well as a mainbus station and so perfect for getting around. I had a huge room with a great view of the lake. The public bath was also great. Yes, its outdated and there's a strange smell, but dont let that put you off, you will have a great time here.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in the dormitories for 2 nights, at a pretty cheap price, considering they have onsen inside. Very clean and friendly staff. 100% recommended.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Vito was super helpful at the front desk too.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

LAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet new the hotel, and friendly staff (we were sorry for late because did not check the email carefully late check in is 10pm, but the staff was waiting for us). If you drive, will be a very good option to stay at this hotel, covenience for sights seeing.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here! Quiet and comfortable. I think it would be a lot easier to get around if stayed in Gora though. Also didn’t realize it was a shared bath (no shower/bath in room) but it was nice. There is also an additional fee you have to pay at the property for the bath (hot springs).
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Baptiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ki Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room is quiet location. Need to drive.
Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service
Great location near Cable car and Ashinoko. Spacious rooms but vending machine were only food options in the hotel. Coffee making facilities in room Would be great.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff that help us was extremely helpful. We stayed for one night and it was very nice. The onsen was needed at the end of day to soak. The only think was there was an extra charge of 6.00 CAnwas on the website and there is nothing close by if you did not bringAN witch I do not recall
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Older, but in very good shape. The town is small, and there was only one restaurant open for dinner.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Rhys

Liked: Staff & service, amenities, property conditions & facilities
Not the cleanest place I’d ever stayed in and it’s definitely dated but you get what you pay for. The rooms are huge western size, more than enough room for two people and to spread luggage everywhere too. The gentlemen on reception was very polite and helpful, had a translation device to hand for a few of my more complex requests.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Rasmus

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Acceptable stay for the price paid

A stay on the cheaper side of the usual Hakone pricing. Very big room. The public bath was not well maintained, and therefore not enjoyable to use. Location is not ideal but not a big issue if you have a car available.
Stayed 2 nights in May 2025
Verified

8/10 Good

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
The building was old but very well furnished! Comfortable rooms, spacious. The onsen was fantastic. The guest house was understaffed, but the receptionist was kind. I would absolutely reccomend this place to stay, especially to make use of the Hakone FreePass! The Ropeway and the pirate ship were 15 minites away walking and the bus stop for the H and J lines were right outside the property.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Dat

Liked: Cleanliness, staff & service, property conditions & facilities
This is the great hotel with bigger room than others hotels I got in Japan trip. Nice bathroom with all supplies you need. Easy to walk to Togendai station and bus station. The locals restaurant are closed around 5pm.
Stayed 2 nights in May 2024

More to Explore