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Hoshino Resorts KAI Sengokuhara

4.0 star property

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Public bath
Interior entrance
Japanese-style Suite with Outdoor Bath RB2 | Down comforters, in-room safe, individually decorated
[Annex] Japanese-style Suite with Outdoor Bath RD2 | Down comforters, in-room safe, individually decorated
[Annex] Japanese-style Suite with Outdoor Bath RD2 | Down comforters, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
817-359 Sengokuhara, Ashigarashimogun, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪9 min walk‬

Room options

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RA2

[Annex] Japanese-style Suite with Outdoor Bath RA2 | Down comforters, in-room safe, individually decorated

[Annex] Japanese-style Suite with Outdoor Bath RA2

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RD2

[Annex] Japanese-style Suite with Outdoor Bath RD2 | Down comforters, in-room safe, individually decorated

[Annex] Japanese-style Suite with Outdoor Bath RD2

  • Mountain view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-style Suite with Outdoor Bath RB2

Japanese-style Suite with Outdoor Bath RB2 | Down comforters, in-room safe, individually decorated

Japanese-style Suite with Outdoor Bath RB2

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-style Suite with Outdoor Bath RC3

Japanese-style Suite with Outdoor Bath RC3 | Down comforters, in-room safe, individually decorated

Japanese-style Suite with Outdoor Bath RC3

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 678 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Located in Sengokuhara within a 5-minute drive of Ōwakudani, Hoshino Resorts KAI Sengokuhara is within a 10-minute drive of other popular sights such as Fuji-Hakone-Izu National Park. This 16-room, 4-star ryokan welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Sengokuhara Susuki Prairie - 9 min walk - 0.5 miles
  • Hakone Venetian Glass Museum - 16 min walk - 0.9 miles
  • Lalique Museum Hakone - 17 min walk - 0.9 miles

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬9 min walk
  • ‪いろり茶屋 - ‬8 min walk
  • ‪CAFE TUNE - ‬17 min walk
  • ‪The Dining 四季彩 - ‬11 min walk
  • ‪tea salon Orient Express - ‬15 min walk

About this property

Hoshino Resorts KAI Sengokuhara

Hoshino Resorts KAI Sengokuhara offers free WiFi in public areas and spa services. Free parking is included with your stay. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and TVs with digital channels. Beds are dressed in down comforters and bathrooms offer spring water baths, rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, safes, and phones.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:30 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Sengokuhara Inn
Hoshino Resorts KAI Sengokuhara Inn Hakone
Hoshino Resorts KAI Sengokuhara Hakone
Ryokan Hoshino Resorts KAI Sengokuhara Hakone
Hakone Hoshino Resorts KAI Sengokuhara Ryokan
Ryokan Hoshino Resorts KAI Sengokuhara
Hoshino Resorts KAI Sengokuhara Ryokan
Hoshino Resorts KAI Sengokuhara Hakone
Hoshino Resorts KAI Sengokuhara Ryokan Hakone

Frequently asked questions

What's there to see close to Hoshino Resorts KAI Sengokuhara?

This ryokan is situated in Sengokuhara, just steps from Sengokuhara Onsen. You'll also find Hakone Kowakien Yunessun and Hakone Gora Park within a short drive.

How much does it cost to stay at Hoshino Resorts KAI Sengokuhara?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Sengokuhara on Jul 26, 2026 start from $757, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hoshino Resorts KAI Sengokuhara?

Yes, self parking is offered for free at the ryokan.

Is there a spa at Hoshino Resorts KAI Sengokuhara?

Spa services at the ryokan include massages.

Does Hoshino Resorts KAI Sengokuhara have a casino on the premises?

No, Hoshino Resorts KAI Sengokuhara doesn't have a casino.

Is there an indoor pool at Hoshino Resorts KAI Sengokuhara?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about Hoshino Resorts KAI Sengokuhara?

Amenities that appeal to couples at this ryokan include a spring water bathtub, in-room massages, and a down comforter.

Does Hoshino Resorts KAI Sengokuhara have a hot tub?

No, but this ryokan offers spring water bathtubs in all guestrooms.

Does Hoshino Resorts KAI Sengokuhara have a restaurant that serves breakfast?

Hoshino Resorts KAI Sengokuhara offers free breakfast (local cuisine) each morning though there is no restaurant.

Does Hoshino Resorts KAI Sengokuhara allow pets to stay for free?

No, pets aren't allowed at Hoshino Resorts KAI Sengokuhara.

Does Hoshino Resorts KAI Sengokuhara have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hoshino Resorts KAI Sengokuhara?

No, there aren't any guestrooms with balconies at Hoshino Resorts KAI Sengokuhara.

Hoshino Resorts KAI Sengokuhara Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 71 reviews
Rating 8 - Good. 6 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Hoshino Kai Resort
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Excellent place to stay , attentive staff , beautiful room, delicious food and 24 hour reception came in really handy as our flight was super late and we arrived much later than we thought . Our driver was worried there was going to be no one to open the door . The phones were off in their offices as it was after hours but finally we got there and there was someone waiting for us.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest and relax.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and facility. A bit outside of Hakone but a great location for folks who need to stay away from the city and people. The small town/ Sengokuhara is also great - a ton of museums and good restaurants. All walking distance.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and surrounding areas. Slightly out of the way though so to explore the area I would recommend renting a car because taxis can become booked out.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Albo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very helpful staff. Decent onsen place which you can enjoy relaxation to the max.
Verified

10/10 Excellent

Yu kai

Liked: Cleanliness, staff & service, room comfort
I would stay here again! So quiet! Good food!
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Sook

Disliked: Staff & service, amenities
Over all the service was not what I have been expected
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Good trips
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The food was outstanding! Perfection!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful stay. The private onsens were our main draw and they did not disappoint. The room itself is huge with a large balcony. The decor is so calming. The shower is lovely. The staff and all the meals were so interesting with wonderful presentation. We loved our stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location and sight
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities; calming, modern beauty of the facility; and the attentive service of the staff are exceptional. High recommend.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Carminia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and easy to get around. It was hard to find at first. Staff was so nice.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent! Would highly recommend!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Xiaowei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exceptional. All employees are so attentive and friendly. The facilities are spot less. The room is very spacious, and private onsen in the room was very nice.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Siu Ting

Liked: Staff & service
Nothing special including food.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Joleen

Liked: Staff & service, amenities, property conditions & facilities
This hotel is exceptional. We absolutely loved staying here and wish we were here longer. The property and staff were amazing. Food amazing. Amenities amazing. Transportation is convenient to the bus lines which is easy within Hakone itself. We opted for taxi from Odawara station to the hotel. Saved us soooo much energy and chaos trying to get on and off the bus with luggage. I want to head back here again with our family. So so so so so amazing
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is even more beautiful in person. No pictures could ever do justice to it. The staff are so kind, timely, professional and thoughtful. The dining experience was outstanding. I had just broken my leg and they assisted me with a wheelchair, extra pillows, ice and even helped me call the hospital because I don't speak Japanese. Overall an oustanding experience and I recommend this ryokan to anyone staying in the area!
Stayed 1 night in Aug 2023
Verified

4/10 Poor

John

Liked: Staff & service, property conditions & facilities
We stayed in KAI Kawaji before and had excellent experience. But this time is a disappointment. The staffs were great but dining is underwhelming and disappointing. We stayed 3 nights and each day is getting worse and worse. We booked a massage and didn't show up until I called. Also, we caught a waiter drank from the glass the guest left which was disgusting.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Secluded Resort

It was an amazing stay at the Hoshino Resorts KAI Sengokuhara. If seclusion and privacy are what you are looking for, this is the place. The private outdoor onsen was incredible and so was the rest of the room. We had a nine-course pre-set dinner, which was delicious. If you are allergic to seafood, you should let them know ahead of time. The Pirate Ship cruise of Lake Ashi is only minutes away by public bus. There are a lot of restaurants and shops in that area.There was a bit of miscommunication during our checkA-our that delayed us for several minutes. This would normally be okay, but we checked out very early to catch a train and we’re almost late.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sharing our experience in the hope others will find the information useful. We spent two nights here. Three key observations. SERVICE Bluntly the service was nowhere near good enough. Throughout the stay. A number of staff were clearly trying their best but it felt like we were being looked after by trainees. Three examples: on arrival we waited for 25 minutes in reception, with no one else waiting, no check outs or other check ins, with almost zero information or updates. The only contact with the sole member of staff was when she came over to us and said 'you have booked dinner for 7.30, it will be very busy, we advise you to re-book at 5.30pm'. We said no thanks, not least as it didn't suit us but also as we'd booked 7.30 many weeks before (as it turned out it was almost eerily quiet at 7.30 ... one wonders whether they were trying to get all guests seated in that single early sitting). She then returned 10 minutes later to ask if we were sure whether we wanted fresh towels every day (bear in mind we hadn't even checked in at this point). We asked to book a cab to the local (Odawara) station on departure. We were told it was 'very hard'. We were subsequently told it was taken care of, but then - over the following 6 hours, including twice at dinner that evening by two different hotel employees - we were asked, 'do you need a cab, today? tomorrow?'. These are the simple things, the small things that should be automatically removed from guests' list of worries. But they wer
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Harm P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time for my husband and I staying at a top notch Hoshino resort! The experience of approaching and entering the building is a memorable experience by itself! When we arrived by a taxi at the resort on Nov 14, we are greeted by the staff outside by the gate, and she helps me with my carry-on and lead us to the reception area upstairs with an impressive escalator. The whole space inside the common areas, our assigned room and the garden outside are meticulously fantastic. As an architect myself, I could say the whole place is an amazing architectural experience which heightened your senses! The staff is very courteous and the service is impeccable, which reflects the quality of such a resort. It is without a doubt the best experience for such a highly rated resort! The quietness of the place when experiencing the whole resort from the moment we arrived to incredible dinner and breakfast time, until we checked out, I believe it is due to the well planned and organized space and highest level of staff. From the moment you enter the reception area and waiting for our room to be ready, it is so quiet and peaceful. Our apologies to only give you a 4 star, only to get your attention. The one star is taken off due to the fact that while everything else in our room is impeccably clean, the shower glass doors however was probably unintentionally forgotten to get cleaned, as those glass doors still showed water marks from previous use. Otsukaresamadeshita.
Stayed 1 night in Nov 2023

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