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Matsuzakaya Honten

4.0 star property

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Photo gallery for Matsuzakaya Honten

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom | Hair dryer, slippers, towels, soap
Exterior detail
Garden
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom | Hair dryer, slippers, towels, soap
Premium Room with Tatami Area and Open-Air Bath B | Garden view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Buddhist Stoneworks at Motohakone
    ‪18 min walk‬
  • Place, Hakone Yunohana Golf Course
    ‪4 min drive‬

Room options

View all photos for Basic Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Basic Twin Room, Bathtub

  • Mountain view
  • 595 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath | Minibar, in-room safe, desk, free WiFi

Luxury Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A | Minibar, in-room safe, desk, free WiFi

Premium Room with Tatami Area and Open-Air Bath A

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A | Minibar, in-room safe, desk, free WiFi

Standard Room with Tatami Area A

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV

Premium Room with Tatami Area and Open-Air Bath B

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 617 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Superior Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Superior Twin Room, Bathtub

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 723 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

  • Garden view
  • 995 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

  • Garden view
  • 806 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

  • Mountain view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons
  • Free WiFi

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Twin Room with Shower (Kakumeikan), Non Smoking

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Located in Ashinoyu, Matsuzakaya Honten is within a few miles (5 km) of popular sights such as Lake Ashi and Hakone Kowakien Yunessun. This 4-star ryokan has 22 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Buddhist Stoneworks at Motohakone - 18 min walk - 1.0 mile
  • Hakone Yunohana Golf Course - 4 min drive - 1.3 miles
  • Hiryu Falls - 11 min drive - 1.1 miles
  • Lake Ashi - 13 min drive - 3.2 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Haneda Airport (HND) - 126 min drive

Restaurants

  • ‪箱根バターサンド Sun San D - ‬4 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪ダイニングはこね - ‬5 min drive
  • ‪蕎麦 貴賓館 - ‬4 min drive
  • ‪bar hotel 箱根香山 - ‬3 min drive

About this property

Matsuzakaya Honten

Guests staying at Matsuzakaya Honten enjoy free WiFi in public areas, an arcade/game room, and a gift shop. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. This adults-only ryokan also has a fireplace in the lobby.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers, slippers, and toothbrushes and toothpaste. Minibars, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • Arcade/game room
  • Hot spring

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:30 PM
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 2 floors
  • 5 buildings
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 12 are not permitted to stay at this adults-only property (only guests 12 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 9:30 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsuzakaya Honten Inn Hakone

Matsuzakaya Honten Inn

Matsuzakaya Honten Hakone

Matsuzakaya Honten Ryokan

Matsuzakaya Honten Hakone

Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

Is free cancellation available at Matsuzakaya Honten?

Matsuzakaya Honten provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Matsuzakaya Honten?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on Jul 2, 2026 start from $544, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Matsuzakaya Honten?

This ryokan is situated in Ashinoyu within a short 14-minute walk of Buddhist Stoneworks at Motohakone. You'll also find Lake Ashi and Hakone Kowakien Yunessun within a short drive.

Will I be able to park at Matsuzakaya Honten?

Yes, self parking is offered for free at the ryokan.

Does Matsuzakaya Honten include a casino at the property?

No, Matsuzakaya Honten doesn't have a casino.

Is there an indoor pool at Matsuzakaya Honten?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Matsuzakaya Honten?

Amenities that appeal to couples at this adults-only ryokan include a minibar and slippers in each guestroom, and some feature marina view.

Are there hot tubs at Matsuzakaya Honten?

No, but this ryokan does have a hot spring.

Does Matsuzakaya Honten feature a restaurant that includes a breakfast menu?

Yes, Matsuzakaya Honten serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Matsuzakaya Honten allow pets to stay for free?

No, pets aren't allowed at Matsuzakaya Honten.

Are there connecting rooms at Matsuzakaya Honten?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Matsuzakaya Honten?

No, you won't find guestrooms with balconies at Matsuzakaya Honten.

Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 163 out of 178 reviews
Rating 8 - Good. 10 out of 178 reviews
Rating 6 - Okay. 3 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 0 out of 178 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yuqiao

Old but very well-maintained building. Our room seems to be rec
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diego

Old vibes, awesome place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were outstanding. Exactly what I wanted. It felt very traditional while also having modern amenities. Loved the traditional clothing they gave us, the private onsen we had, and the kaiseki meals. If you want a cultural experience but with modern comforts, this is the place!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great staff, great accommodation and great food.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, service, food, and onsens!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept, historic ryokan with own hotspring.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jackleen

Liked: Cleanliness, staff & service, amenities
Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property and great experience
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mai Thuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hospitality!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service as unparalleled to anything I've experienced in my life. The rich history and qualities of hot spring here is a once in a lifetime experience. The food was decadant and even accommodate my allergies. Definitely must try for anyone who hasn't .
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Martha Francis Villarreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and good dinning experience
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best onsan

Great staff. Excellent diner. Excellent privet onsan
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Fanling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience!
Stayed 1 night in Sep 2024