6/10 Okay
Richard T., Crystal Lake
Apr 11, 2024
Liked: Cleanliness
An average stay
The property itself is located in a good area and close to the beach with a nice walkway to get across the main road and have access to the beach. The entire week that we were there the large, hot tub was on operational, and everybody was forced into a tiny little hot tub. The hot tub was extremely necessary considering the temperatures were quite that warm over spring break. That’s absolutely no fault of anybody’s, however, having the larger hot tub repaired would’ve been nice. The condo itself had absolutely nothing in it for the beach. No chairs no towels , no frisbees footballs nothing thankfully we drove and were able to bring some of these items but this is the first time that I’ve stayed in a beach condo that didn’t have anything for the beach. Some of our family stayed in another unit that was very well stocked for things for the beach. This condo could be improved if it was Updated and had beach items for the renters to use. The check in process was ridiculous. You had to go to the property managers office to prove that you were old enough to rent the property. The property manager tried telling us that this was the condo association rules, however, the rest of our family that stayed there didn’t have to follow the same procedure and the condos that they rented were with a different property management company. When I questioned them about this, they changed their tune and said that this was their policy and not the condo association policy. Huge waste of time.
Richard T.
Stayed 6 nights in Mar 2024