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Sheraton Grand Rapids Airport Hotel

4.0 star property
Hotel in Grand Rapids with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Property amenity
Executive lounge
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available

Explore the area

View in a map
5700 28th St SE, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪11 min walk‬
  • Place, Patterson Ice Center
    ‪2 min drive‬
  • Place, Van Andel Arena
    ‪12 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

7.6 out of 10
Good
(8 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 143 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Grand Rapids

Within a short walk of MSA Fieldhouse, Sheraton Grand Rapids Airport Hotel is within 2 miles (3 km) of Patterson Ice Center. This 259-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • MSA Fieldhouse - 11 min walk - 0.6 miles
  • Patterson Ice Center - 2 min drive - 1.6 miles
  • Frederik Meijer Gardens and Sculpture Park - 7 min drive - 6.9 miles
  • DeVos Performance Hall - 12 min drive - 12.4 miles
  • Van Andel Arena - 12 min drive - 12.4 miles

Getting around

  • Grand Rapids Station - 17 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

Sheraton Grand Rapids Airport Hotel

Hotel in Grand Rapids with a 24-hour fitness center and a 24-hour business center
At Sheraton Grand Rapids Airport Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are also standard. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Frequently asked questions

Is free cancellation available at Sheraton Grand Rapids Airport Hotel?

Sheraton Grand Rapids Airport Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Rapids Airport Hotel?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Rapids Airport Hotel on Dec 29, 2025 start from $77.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Grand Rapids Airport Hotel?

This hotel is located in Grand Rapids within a short 14-minute walk of MSA Fieldhouse. You'll also find Woodland Mall and Patterson Ice Center within a short drive.

Is parking available on site at Sheraton Grand Rapids Airport Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sheraton Grand Rapids Airport Hotel have a casino?

No, Sheraton Grand Rapids Airport Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Grand Rapids Airport Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Sheraton Grand Rapids Airport Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Sheraton Grand Rapids Airport Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Sheraton Grand Rapids Airport Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Grand Rapids Airport Hotel serves to-go breakfast each morning for a surcharge from its restaurant.

Does Sheraton Grand Rapids Airport Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Grand Rapids Airport Hotel for a fee of USD 100 per accommodation, per stay.

Does Sheraton Grand Rapids Airport Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sheraton Grand Rapids Airport Hotel?

The closest major airport to Sheraton Grand Rapids Airport Hotel is Gerald R. Ford International Airport (GRR), which is 4.3 mi away (7 minutes by car).

Are there rooms with balconies at Sheraton Grand Rapids Airport Hotel?

Yes, some guestrooms at Sheraton Grand Rapids Airport Hotel offer a balcony.

Does Sheraton Grand Rapids Airport Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Grand Rapids Airport Hotel.

Reviews

Sheraton Grand Rapids Airport Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 502 reviews
Rating 8 - Good. 99 out of 502 reviews
Rating 6 - Okay. 40 out of 502 reviews
Rating 4 - Poor. 20 out of 502 reviews
Rating 2 - Terrible. 22 out of 502 reviews

Reviews

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

2/10 Terrible

marcie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
our tv didnt work told front desk noone came to repair pool was closed firepit wasnt lite at night when we asked was just horrible
Stayed 2 nights in Aug 2025

2/10 Terrible

Ezekiel, Reno

Stayed 1 night in Aug 2025

10/10 Excellent

Verneder

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of our faves

We've stayed at this property several times now and enjoy it each time. The bathroom was a little off putting, but not horrible. Or shower curtain had water stains and the tissue holder was loose. However, it was clean as far as the eye could see. My only other complaint from the last stays, was that our tv didn't work. We could get the cable channels however none of the APPs were working. This has happened twice now.
Stayed 1 night in Aug 2025

8/10 Good

jacobus, london

Stayed 2 nights in Jul 2025

8/10 Good

Anthonie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient and close to airport
Stayed 1 night in Aug 2025

4/10 Poor

DAVID, Ray Township

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was great except they could not turn off the air-conditioning. Room was too cold and we could not sleep or get comfortable. Ask for extra bedding if you do stay. That might help.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean room
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service

so so

The hallways weren’t swept during my three day stay with visible crumbs and paper on the floors. My bathroom tub drain wasn’t attached and literally came off in my hand when I tried to open the drain. So gross. The valet driver blew snot out his nose onto the parking lot right before getting in the vehicle. Also completely gross and disgusting. Room could never get cool or under 73. It was very stuffy. They offered a fan which made me believe that I’m Not the only one who has had this issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Aug 2025

8/10 Good

DeAndrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Valerie, Gladwin

Business traveler
Liked: Staff & service
The only staff member I saw was ok. Property and grounds seems tattered and in need of maintenance. Shabby. Carpet felt old. Outdoor areas just need care. Room was large and clean. Bathroom was large and clean. Provided toiletries were very nice and felt luxurious. Parts of the interior were well designed and nicely decorated. Weird beeping all night like a smoke alarm needed a battery? Unsettling. No information in room with facility info like ice locations or times for restaurants. No answer from guest services after multiple attempts. Pool was very nice. Clean. Well maintained. Grounds around pool looked weathered and in need of care.
Stayed 1 night in Aug 2025

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities, room comfort

Slept great!!

Cleanliness, and the fact the hot tub was out of order, are my only concerns. The bathroom, had hair from heads and shaving all over the shower and corners of the room. The floor looked like it hadn't been vacuumed in some time. The room was comfortable and the bed was perfect. The staff were super nice and attentive.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and food options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelica

Stayed 1 night in Aug 2025

8/10 Good

Lorraine

Liked: Cleanliness, amenities
I had a good stay here and really loved the amenities. The only problem I had was my TV control and room phone was not working and when I addressed the issue they forgot to send someone to fix it and had to to come back again after 5 hours of waiting.
Stayed 6 nights in Aug 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 1 night in Aug 2025

4/10 Poor

S

Traveled with family
Liked: Amenities
Disliked: Staff & service
I recently stayed three days at the Sheraton Hotel, and it did not live up to the 4-star rating it claims to have. While the pool area was nice and the bed was comfortable, those were the only highlights of an otherwise disappointing experience. One of our rooms was not cleaned the next day even after we specifically requested it, and another never received the extra towels we asked for. The staff gave the impression they were concerned, but nothing was actually done to resolve the issues. The rooms also weren’t thoroughly cleaned upon check-in, which made the lack of follow-through even more frustrating. For the price we paid, I should’ve just booked a stay at Holiday Inn or Drury Inn—both offer comparable amenities and service for the same cost, and I likely would’ve had a better overall experience. Unfortunately, I can’t recommend this Sheraton location. The service, cleanliness, and attention to guest needs simply didn’t measure up.
Stayed 3 nights in Jul 2025

6/10 Okay

Dannice

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Had to beg for pool towels. Didn’t like that bar closed early
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was clean and staff were nice. It is seriously oudated and the pools were closed and elevator broken.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor/outdoor pool and hot tub. Parking is easy. Room was clean and bed was comfy. Just wish it had free breakfast.
Stayed 2 nights in Jun 2025