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Mercure Neu-Isenburg

4.0 star property

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Photo gallery for Mercure Neu-Isenburg

Bar (on property)
Exterior
Premium bedding, down comforters, in-room safe, desk
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263
  • Place, Frankfurt City Forest
    ‪8 min drive‬
  • Place, Deutsche Bank Park
    ‪9 min drive‬
  • Place, Gateway Gardens
    ‪10 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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Front of property

Sunday Hotel Frankfurt Airport - Neu-Isenburg

Neu-Isenburg
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 291 reviews
$65 nightly
The price is $69
Jun 8 - Jun 9
Total with taxes and fees
Sunday Hotel Frankfurt Airport - Neu-Isenburg

About the neighborhood

Neu-Isenburg

Mercure Neu-Isenburg places you within a 15-minute drive of popular attractions such as Deutsche Bank Park and MyZeil. This 4-star hotel has 143 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Bürgerpark - 7 min drive - 2.3 miles
  • Frankfurt City Forest - 8 min drive - 4.2 miles
  • Deutsche Bank Park - 9 min drive - 4.8 miles
  • Gateway Gardens - 10 min drive - 6.1 miles
  • The Squaire - 12 min drive - 7.6 miles

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Kartoffelstubb Bei Lukas - ‬6 min walk
  • ‪Steakhaus El Paso - ‬8 min walk
  • ‪Amar Restaurant - ‬2 min walk
  • ‪Der Bäcker Eifler - ‬2 min walk
  • ‪Green Thai - ‬1 min walk

About this property

Mercure Neu-Isenburg

At Mercure Neu-Isenburg, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free offsite parking is included with your stay. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Private yards, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; EUR 24 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 12.00 per accommodation, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 14 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 24.00 for adults and EUR 10 for children
  • Self parking fee: EUR 16.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Is free cancellation available at Mercure Neu-Isenburg?

Mercure Neu-Isenburg offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Neu-Isenburg?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Mercure Neu-Isenburg on Jun 28, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mercure Neu-Isenburg?

This hotel is located in Neu-Isenburg, close to Deutsche Bank Park, Römerberg, and Frankfurt Christmas Market. You'll also find Frankfurt City Forest and European Central Bank within a short drive.

Will I be able to park at Mercure Neu-Isenburg?

Yes, parking is offered for EUR 16 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Mercure Neu-Isenburg have a casino at the property?

No, Mercure Neu-Isenburg doesn't have a casino.

Is there an indoor pool at Mercure Neu-Isenburg?

No, there is no indoor pool at this hotel.

Is Mercure Neu-Isenburg a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu and free wired internet as well as a restaurant.

Are there hot tubs at Mercure Neu-Isenburg?

No, this hotel doesn't have a spa tub.

Does Mercure Neu-Isenburg have a restaurant with a breakfast menu?

Yes, Mercure Neu-Isenburg serves a full breakfast each morning for a surcharge from its restaurant.

Does Mercure Neu-Isenburg allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Neu-Isenburg for a fee of EUR 12.00 per accommodation, per night.

Are there connecting rooms at Mercure Neu-Isenburg?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mercure Neu-Isenburg?

The closest major airport to Mercure Neu-Isenburg is Frankfurt Airport (FRA), which is 8.1 mi away (16 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 24.8 mi away.

Can I book a room with a balcony at Mercure Neu-Isenburg?

No, you won't find guestrooms with balconies at Mercure Neu-Isenburg.

Does Mercure Neu-Isenburg offer wedding services?

There are wedding services available at Mercure Neu-Isenburg if that's in your vacation plans.

Mercure Neu-Isenburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 94 out of 231 reviews
Rating 8 - Good. 92 out of 231 reviews
Rating 6 - Okay. 34 out of 231 reviews
Rating 4 - Poor. 4 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Yalcin

Liked: Staff & service
Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hote
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was excellent and very helpful.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable and clean

The staff was very hospitable and attentive and friendly, location was great
Stayed 9 nights in Mar 2025
Verified

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, central location.
Stayed 10 nights in Mar 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

A nice stay for this business trip.

Nice hotel with themed decoration - aviation - and general good service. Comfortable room and bed as well.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima Business Hotel, alles top
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Robert

Liked: Property conditions & facilities
frustrating hotel, everything comes with additional charge. You want to check in 1 hr before 3pm €30, use the gym €5, check out at 1pm €30... room wasn't made, water not replaced, toilet in room when arrived was not clean, no loo paper.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting family so only used as a base to sleep. Clean and convenient for our needs
Stayed 8 nights in Apr 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness
Clean
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and welcoming

Nice hotel in the center of Neu-Isenburg. Close to shopping, restaurants etc. Hotel has an ‘airline’ theme and is very cozy. Staff super friendly. Bed suited me fine. Breakfast was good with lots of options. I enjoyed my stay very much.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

claus

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Nov 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and comfy but remember to ask room cleaning !

Very good and discreet hotel, personnel professional and kind. I appreciated easy parking and breakfast full selection ... on the other side, the room cleaning deleted if not specifically requested is not in line with any habit and need.
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be a poor wifi signal in the room I was in
Stayed 7 nights in Mar 2025
Verified

4/10 Poor

QINA

Disliked: Property conditions & facilities, room comfort
Too far away from the city central and so old. It doesn’t feel good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Stayed 5 nights in Mar 2024
Verified

6/10 Okay

mohamed

Liked: Cleanliness
Disliked: Staff & service

Not a 4 star hotel.

I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

JoAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
Stayed 3 nights in May 2025