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NH Collection Frankfurt City

4.5 out of 5.0
  • Walking distance to Zei...
  • Free WiFi in rooms and ...
  • Onsite dining
  • Fitness center

Recent guest reviews

- In excellent location - Welcoming staff - Nice and Clean room

Check in was rude and not helpful I had to ask several times for a answer

Good location for running and sightseeing. Room size was good for Europe hotels. Breakfast was good.

Excellent experience.convenient close to subway. Staff very helpful. Overslept and they have us 1 hour Grace period.

We stayed overnight, and had very good experience, good modem design clean and high eleven of service m, perfect balance for what we look at a short stay

Great location if you like to combine business with walks in the Old City, visiting museums or a concert.

Very good location to the old town and the walking street. Near shopping and some nice restaurants. Most of all near transportation a block from the Underground and Subway.

The hotel is situated at a walking distance to Zeil street. The stay was extremely comfortable. It was was my second stay at this hotel and I enjoyed my stay. The staff was extremely courteous, the room was clean and bed very comfortable. Great place to stay.

The only downside to this hotel is that they want about $30 for a breakfast buffet, which is very expensive. Maybe they offered a la carte breakfast, but I did not inquire. I went to the nearby (2 blocks) Konstablerwache for coffee and a roll, for about 4 euros, in a place you can sit down. On the plus side, the hotel is very well situated in the shopping district (Zeil) and conveniently accessible from Frankfurt Airport on the S-Bahn in about 15 or 20 minutes (less than 5 euros).

The location of this hotel is pretty good for Frankfurt. You are right near the Zell and on Saturday there is a great market. You have an easy access to public transportation and there are many restaurants in the area.

Very close to everywhere, experienced and very polite staff even young at age...

Our family stayed at this hotel for 2 nights and the hotel was perfect. The location is excellent and the rooms are very clean and comfortable and the breakfast is really good . I would definitely recommend it for a stay in Frankfurt.

Enjoyed the convenient location and fantastic breakfast buffet. Courteous and friendly staff.

When I arrived to this hotel, they surprised me with news that they have no room for me. I spent an hour waiting for them to find new hotel for me. They find hotel 30 miles away in different city. When I complained, staff on front desk replies that it is all what they can do for me. I have no choice. I spent 30 minutes in taxi to find that new hotel is chip and not very good. In the morning I had to spend an hour in taxi in morning traffic and was late for my meeting. Never take a risk and book this hotel!

Vilbeler Str. 2 Frankfurt HE

Hotel highlights

  • Walking distance to Zeil Shopping District and Konstablerwache
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Innenstadt, NH Collection Frankfurt City is adjacent to Zeil Shopping District and within a 5-minute walk of other popular sights like Konstablerwache. This 256-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Frankfurt, and also a short walk from Museum of Modern Art and Frankfurt Cathedral.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.


Rooms

Guests can expect to find free WiFi and 47-inch a TV with satellite channels. Pillowtop beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sitting area, a minibar, and an espresso maker.


Property features

Guests staying at NH Collection Frankfurt City enjoy a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 22 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Premium Room (Extra Large Extra Bed 4 adults)

Full 2 | Twin 4 | Sleeps 4

Family Room (3 adults)

Full 1 | Twin 3 | Sleeps 3

Superior Single Room, 1 Single Bed

Twin 1 | Sleeps 1

Family Room

Full 1 | Twin 3 | Sleeps 3

Guest reviews for NH Collection Frankfurt City

Everyone (7) Couples (2) Business (3) Family (2) Other (1)
5
Partner Couples

- In excellent location - Welcoming staff - Nice and Clean room

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Dear valued guest, Thank you for your amazing feedback regarding your recent stay with us! Please come back in not too distant future we would love to prepare another comfortable stay for you. Best regards,

3
Everyone

Check in was rude and not helpful I had to ask several times for a answer

By on Jul 20, 2019

Review comment responded on Jul 21, 2019

Dear valued guest, Thank you for your feedback. We are very astonished about your comments regarding our staff. As you can easily read on this platform our guests have only praising words for them. In order to ensure that this matter is thoroughly investigated and because you placed an anonymous review, we would appreciate it if you could contact us personally so we can get a better insight regarding the situation that occurred. As this is not the service quality we aim to deliver, we would be honored if you gave us the chance to welcome you again. Best regards,

5
Families

Good location for running and sightseeing. Room size was good for Europe hotels. Breakfast was good.

By on Jul 9, 2019

Review comment responded on Jul 10, 2019

Dear valued guest, Thank you for sharing you great experience you made during your stay at our NH Collection Frankfurt City with us. I am delighted to read that you enjoyed such a wonderful time with us, and that we exceeded your expectations in all areas of your stay. Hopefully you will have a chance to return to Frankfurt soon again as we would love to prepare another comfortable stay for you. Kind regards Thomas Bartz General Manager

4
Everyone

By on Feb 1, 2019

Review comment responded on Apr 1, 2019

Dear valued guest, Thank you for your wonderful rating towards our NH Collection Frankfurt City. I am glad to see that you had a great time here in the heart of Frankfurt. It would be our pleasure to welcome you back in the near future. Kind regards Thomas Bartz Hotel director

5
Everyone

Excellent experience.convenient close to subway. Staff very helpful. Overslept and they have us 1 hour Grace period.

By on May 4, 2018

5

very cool modern hotel in a central location

Everyone

We stayed overnight, and had very good experience, good modem design clean and high eleven of service m, perfect balance for what we look at a short stay

By , from seattle on Oct 27, 2017

5
Everyone

Great location if you like to combine business with walks in the Old City, visiting museums or a concert.

By on Apr 30, 2017

4

location excellent-newly renovated

BusinessTravelers

Very good location to the old town and the walking street. Near shopping and some nice restaurants. Most of all near transportation a block from the Underground and Subway.

By , from NY,NY on Feb 20, 2017

5

great location

Everyone

The hotel is situated at a walking distance to Zeil street. The stay was extremely comfortable. It was was my second stay at this hotel and I enjoyed my stay. The staff was extremely courteous, the room was clean and bed very comfortable. Great place to stay.

By , from Saudi Arabia on Apr 13, 2016

4

frankfurt hotel near konstablerwache

Everyone

The only downside to this hotel is that they want about $30 for a breakfast buffet, which is very expensive. Maybe they offered a la carte breakfast, but I did not inquire. I went to the nearby (2 blocks) Konstablerwache for coffee and a roll, for about 4 euros, in a place you can sit down. On the plus side, the hotel is very well situated in the shopping district (Zeil) and conveniently accessible from Frankfurt Airport on the S-Bahn in about 15 or 20 minutes (less than 5 euros).

By on Feb 28, 2016

NH Collection Frankfurt City

Vilbeler Str. 2, Frankfurt, HE 60313
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.