Skip to main content
Beginning of main content

Recent guest reviews

We had a great stay. The staff was very nice and welcoming, the hotel is in an excellent and safe location (close to major sights, shopping and train/subway), room was spacious and comfortable, and breakfast was excellent. We'll be returning next time we're in Frankfurt.

Centrally located to a vibrant neighborhood. Easy entry and exit from the autobahn and near the airport.

- In excellent location - Welcoming staff - Nice and Clean room

Check in was rude and not helpful I had to ask several times for a answer

Good location for running and sightseeing. Room size was good for Europe hotels. Breakfast was good.

Excellent experience.convenient close to subway. Staff very helpful. Overslept and they have us 1 hour Grace period.

We stayed overnight, and had very good experience, good modem design clean and high eleven of service m, perfect balance for what we look at a short stay

Great location if you like to combine business with walks in the Old City, visiting museums or a concert.

Very good location to the old town and the walking street. Near shopping and some nice restaurants. Most of all near transportation a block from the Underground and Subway.

The hotel is situated at a walking distance to Zeil street. The stay was extremely comfortable. It was was my second stay at this hotel and I enjoyed my stay. The staff was extremely courteous, the room was clean and bed very comfortable. Great place to stay.

The only downside to this hotel is that they want about $30 for a breakfast buffet, which is very expensive. Maybe they offered a la carte breakfast, but I did not inquire. I went to the nearby (2 blocks) Konstablerwache for coffee and a roll, for about 4 euros, in a place you can sit down. On the plus side, the hotel is very well situated in the shopping district (Zeil) and conveniently accessible from Frankfurt Airport on the S-Bahn in about 15 or 20 minutes (less than 5 euros).

The location of this hotel is pretty good for Frankfurt. You are right near the Zell and on Saturday there is a great market. You have an easy access to public transportation and there are many restaurants in the area.

Very close to everywhere, experienced and very polite staff even young at age...

Vilbeler Str. 2 Frankfurt HE

Hotel highlights

  • Walking distance to Zeil Shopping District and Konstablerwache
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Innenstadt, NH Collection Frankfurt City is adjacent to Zeil Shopping District and within a 5-minute walk of other popular sights like Konstablerwache. This 4.5-star hotel has 256 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Frankfurt, and also a short walk from Romerberg and Frankfurt Cathedral.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Rooms

The 256 accommodations feature sitting areas. Guests can expect free WiFi and 47-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Other standard amenities include minibars, espresso makers, and free newspapers.


Property features

At NH Collection Frankfurt City, guests have access to a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 22 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Superior Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Suite (Extra Bed 2 adults + 2 children)

2 Double Beds | 4 Twin Beds | Sleeps 4

Premium Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Premium Room (Extra Large)

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for NH Collection Frankfurt City

Everyone (9) Couples (4) Business (1) Family (1) Other (1)
5
Partner Couples

We had a great stay. The staff was very nice and welcoming, the hotel is in an excellent and safe location (close to major sights, shopping and train/subway), room was spacious and comfortable, and breakfast was excellent. We'll be returning next time we're in Frankfurt.

By on Jan 3, 2020

Review comment responded on Jan 6, 2020

Dear valued guest, Thank you for your amazing feedback! We are delighted to welcome you back in not too distant future! Best wishes,

5
Partner Couples

Centrally located to a vibrant neighborhood. Easy entry and exit from the autobahn and near the airport.

By on Nov 9, 2019

Review comment responded on Nov 11, 2019

Dear valued guest, Thank you very much for this excellent rating for our NH Collection Frankfurt City. We are happy to see we have met your expectations and hope to welcome you back soon. Kind regards Thomas Bartz General Manager

4
Everyone

By on Aug 28, 2019

Review comment responded on Aug 29, 2019

Dear valued guest, Thank you very much for taking the time to share your wonderful Collection experience. There is nothing more encouraging than knowing that you had a wonderful time with us at the NH Collection Frankfurt City. We hope we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards Thomas Bartz General Manager

5
Everyone

By on Aug 22, 2019

Review comment responded on Aug 23, 2019

Dear valued guest, Thank you for your wonderful review and we are so pleased we "smashed" your expectations! We are most grateful to you for your appreciation and more than kind comments and look forward to welcoming you back again on many more occasions. Kind regards Thomas Bartz General Manager

5
Partner Couples

- In excellent location - Welcoming staff - Nice and Clean room

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Dear valued guest, Thank you for your amazing feedback regarding your recent stay with us! Please come back in not too distant future we would love to prepare another comfortable stay for you. Best regards,

3
Everyone

Check in was rude and not helpful I had to ask several times for a answer

By on Jul 20, 2019

Review comment responded on Jul 21, 2019

Dear valued guest, Thank you for your feedback. We are very astonished about your comments regarding our staff. As you can easily read on this platform our guests have only praising words for them. In order to ensure that this matter is thoroughly investigated and because you placed an anonymous review, we would appreciate it if you could contact us personally so we can get a better insight regarding the situation that occurred. As this is not the service quality we aim to deliver, we would be honored if you gave us the chance to welcome you again. Best regards,

5
Family

Good location for running and sightseeing. Room size was good for Europe hotels. Breakfast was good.

By on Jul 9, 2019

Review comment responded on Jul 10, 2019

Dear valued guest, Thank you for sharing you great experience you made during your stay at our NH Collection Frankfurt City with us. I am delighted to read that you enjoyed such a wonderful time with us, and that we exceeded your expectations in all areas of your stay. Hopefully you will have a chance to return to Frankfurt soon again as we would love to prepare another comfortable stay for you. Kind regards Thomas Bartz General Manager

4
Everyone

By on Feb 1, 2019

Review comment responded on Apr 1, 2019

Dear valued guest, Thank you for your wonderful rating towards our NH Collection Frankfurt City. I am glad to see that you had a great time here in the heart of Frankfurt. It would be our pleasure to welcome you back in the near future. Kind regards Thomas Bartz Hotel director

5
Everyone

Excellent experience.convenient close to subway. Staff very helpful. Overslept and they have us 1 hour Grace period.

By on May 4, 2018

5

very cool modern hotel in a central location

Everyone

We stayed overnight, and had very good experience, good modem design clean and high eleven of service m, perfect balance for what we look at a short stay

By , from seattle on Oct 27, 2017

NH Collection Frankfurt City

Vilbeler Str. 2, Frankfurt, HE 60313
url importing http://www.orbitz.com/Frankfurt-Hotels-NH-Collection-Frankfurt-City.h912770-p2.Hotel-Reviews
There was an error importing /Frankfurt-Hotels-NH-Collection-Frankfurt-City.h912770-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Frankfurt-Hotels-NH-Collection-Frankfurt-City.h912770-p2.Hotel-Reviews