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Steigenberger Airport Hotel

4.5 out of 5.0

Recent guest reviews

This hotel has everything you need for a stop over in Frankfurt. Close to trains, airport and downtown (quick commute). On time, efficient airport shuttle as well! Also - very chic, clean and trendy rooms with all the comforts one could dream of. Multi-lingual, very friendly & helpful staff as well!! Didnt eat at the hotel but restaurants looked good & were well reviewed :) Will DEF stay here again when in Frankfurt!!

Unexpected VIP upgrade at check in (thanks Orbitz!) with free drink at arrival (after a long 5 hour drive), wonderful fruit bowl in room and waters, best yet 3PM check out. Perfect for a pre-international flight. My colleague (who is also my boss) was most envious! Perfect service and comfort.

A very good overnight hotel experience. The shuttle from the terminal was quite convenient, although it is confusing having two different hotel shuttle buses. The small van goes to the city hotel, the larger traditional city bus goes to the airport hotel. Meals at the hotel were good although pricey.

Got a free update to the executive tower! No complaints here.

reliable bus service to airport. every 20 minutes!

I prefer the Steigenberger when flying through Frankfurt as the shuttles run often and only a few minutes from the airport.

Just stayed one night, but enjoyed the restaurant and a good night's sleep in a comfortable, spacious and clean room.

and was not possible to adjust thermostat... I called to reception maybe 15 times and finally somebody responded...

We stayed in the executive tower on two separate nights. I don't know about rooms in the main part of the hotel, but our tower room was stylish, quiet, comfortable and well equipped. The hotel has a wonderful pool and fitness center, nice bar and restaurant. The free airport shuttle goes every 20 minutes and got us to the airport quickly and on time. I believe there is another Steigenberger Hotel in central Frankfurt which might offer a different experience, but this hotel was great.

good airport transportation (free, 24 hour), clean large hotel with health club and pool

Have stayed in this property several occasions but not for several years. Serious decline. Received food poisoning in the "Waldrestaurant" from the "Hessen Fusion" fish (Miso and trout). Room was poorly maintained by Frankfurt standards and the thermastat was broken or purposely set to "Inferno" regardless of the gauge. The cleaning staff did not speak German fluently creating difficulty (see "Food poisoning" above). The free WiFi service did not work in the room or anywhere on the 7th Floor (Etage).

The 24/7 shuttle service is optimal for customers since there are always people arriving/leaving Frankfurt. It is useful because customers can use it and go explore the city before returning to the hotel later. I enjoyed the spacious room and the complimentary tea was more than welcome. The sauna closes at 10 PM and is a textile free zone for those interested. I also liked that the television offered channels from around the world. The staff greeted us kindly and also clarified how to get access to WiFi ( you need to also open the browser and input your room information and last name there).

This hotel was perfect. The shuttle pickup from the airport was prompt and on time and the ride was just a few minutes. Check in was smooth and we were even upgraded to a nicer room. The room was modern and very comfortable. The ride to the airport in the morning was very easy the next morning. I would highly recommend this hotel, and we will definitely stay here next time we need a night at the FRA airport.

Nice hotel with excellent staff. My only problem is that I reserved a Queen Bed and I was given a room with two Singles tied together by a sheet

This could possibly be the best hotel I have ever stayed in. The location was perfect, and the shuttle service was outstanding. The food in the hotel was excellent and we found the staff most helpful.

I like the location of the hotel. Shuttle bus running to and from Frankfurt airport is very convenient. The room is clean and comfortable.

This is hands down the hotel you need to stay at if you want to be at the Frankfurt airport. It is beautiful and clean and has everything a traveler needs. A fun bar with great food in the lobby area but also plenty of quiet places. Our room was fabulous. We were upgraded to the executive tower. Great coffee maker in the room with those expresso pods.

Very satisfactory, best hotel we visited in our eight days in Germany

I've stayed in quite a few airport hotels and I have to say, despite its proximity, it is probably in the top 2 I've ever had the pleasure of staying in. The room was very clean, as was the bathroom, which is comforting when you have to catch an early morning flight a few hours after check-in. The staff was super friendly and very patient with the crowd of people that came on the bus. I would definitely stay here again if I'm ever on business in Frankfurt! I would say the only negative about the place is the bistro/bar in the lobby. The food was fantastic but service was lacking...either they need to plus up the wait staff for the evening crowd or close off the patio seating. It took a good 20 mins before the waitress took our order, and another 30 to 40 mins before we even saw our water.

Unterschweinstiege 16 Frankfurt HE

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Free airport shuttle

Located in Frankfurt Airport Area within 2 miles (3 km) of The Squaire, Steigenberger Airport Hotel is within a few miles (5 km) of Lufthansa Flight Training Center. This 570-room, 4.5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an indoor pool. Located centrally in Frankfurt, it's also near Commerzbank-Arena and Frankfurter Golf Club.


Dining

Enjoy dining at Unterschweinstiege, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 570 soundproofed rooms provide minibars, coffee makers, and free local calls. 39-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, laptop-compatible safes, and desks.


Property features

Guests of Steigenberger Airport Hotel enjoy a full-service spa, an indoor pool, and a fitness center. You can take advantage of discounted offsite parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 40 meeting rooms.

Room options

Executive Room, 1 Double Bed

Full 1 | Sleeps 2

Junior Suite

Full 1 | Sleeps 2

Family Room

Twin 2 | Sleeps 4

Business Single Room

Twin 1 | Sleeps 1

Guest reviews for Steigenberger Airport Hotel

Everyone (23) Couples (33) Business (42) Family (8) Other (13) Friends (3)
5

beautiful, clean, organized hotel

Everyone

This hotel has everything you need for a stop over in Frankfurt. Close to trains, airport and downtown (quick commute). On time, efficient airport shuttle as well! Also - very chic, clean and trendy rooms with all the comforts one could dream of. Multi-lingual, very friendly & helpful staff as well!! Didnt eat at the hotel but restaurants looked good & were well reviewed :) Will DEF stay here again when in Frankfurt!!

By , from San Diego, CA on Sep 15, 2017

5

surprised and delighted vip upgrade

Business Travelers

Unexpected VIP upgrade at check in (thanks Orbitz!) with free drink at arrival (after a long 5 hour drive), wonderful fruit bowl in room and waters, best yet 3PM check out. Perfect for a pre-international flight. My colleague (who is also my boss) was most envious! Perfect service and comfort.

By on Aug 24, 2017

4

very convenient and comfortable

Couples

A very good overnight hotel experience. The shuttle from the terminal was quite convenient, although it is confusing having two different hotel shuttle buses. The small van goes to the city hotel, the larger traditional city bus goes to the airport hotel. Meals at the hotel were good although pricey.

By , from Ohio on Aug 17, 2017

5

outstanding!

Everyone

Got a free update to the executive tower! No complaints here.

By , from Florence, SC on Jun 28, 2017

5

convenient to airport

Everyone

reliable bus service to airport. every 20 minutes!

By , from Connecticut on May 10, 2017

5

minutes from the airport

Everyone

I prefer the Steigenberger when flying through Frankfurt as the shuttles run often and only a few minutes from the airport.

By , from Troy, Ohio on May 7, 2017

Review comment responded on May 10, 2017

Dear Susan, A big thank you for this amazing feedback and for recommending us! It is a great pleasure that you feel so comfortable with us and always visit us during your travels in Frankfurt. We hope welcoming you again soon! Best Regards, Richard Engelmayer General Manager

5

great hotel! clean and elegant.

Everyone

Just stayed one night, but enjoyed the restaurant and a good night's sleep in a comfortable, spacious and clean room.

By on Mar 27, 2017

Review comment responded on Mar 29, 2017

Dear Anonymous, Thanks a lot for such a positive feedback! We were delighted to read it. We are happy that you liked our culinary offer at restaurant and that you enjoyed our comfortable and spacious rooms. It would be our pleasure to be your host in the future. Best Regards, Richard Engelmayer General Manager

3

nice hotel, but there is room to improve...

Everyone

and was not possible to adjust thermostat... I called to reception maybe 15 times and finally somebody responded...

By on Mar 26, 2017

Review comment responded on Mar 30, 2017

Dear Anonymous, Many thanks for staying with us and for rating your stay. One of our advantages is the location near to the airport and our 24 hours free shuttle bus. We are very sorry that thermostat didn’t work in your room. We hope that our team was able to fix the problem during your stay and we regret that there was a waiting time on the phone. Please feel free to tell us your room number, so we can double-check if everything is working perfectly. We would be very pleased to welcome you back again. Best Regards, Richard Engelmayer General Manager

5

convenient and comfortable airport hotel

Everyone

We stayed in the executive tower on two separate nights. I don't know about rooms in the main part of the hotel, but our tower room was stylish, quiet, comfortable and well equipped. The hotel has a wonderful pool and fitness center, nice bar and restaurant. The free airport shuttle goes every 20 minutes and got us to the airport quickly and on time. I believe there is another Steigenberger Hotel in central Frankfurt which might offer a different experience, but this hotel was great.

By , from SF on Mar 25, 2017

5

good value and comfort for frankfurt airport stay

BusinessTravelers

good airport transportation (free, 24 hour), clean large hotel with health club and pool

By , from Philadelphia on Mar 1, 2017