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Recent guest reviews

Rooms are so hot,and the AC won't budge the heatm,there is no mini bar with kettle.

There was some construction around but that brought down the whole neighborhood. The hotel and it's staff were fantastic. Easily made up for the poor view out my window. Clean and comfortable room. Clean and cool gym. Had to deal with the Covid adaptations but the staff helped greatly in making me comfortable.

We were shorted shampoo and body wash, but otherwise it was fine.

The staff is very accommodating and friendly. The hotel rooms very neat, clean, and comfortable.

The staff was very friendly ,and check in was professional and fast room are very clean

I chose the hotels location because it was in close proximity to the airport, which was convenient for my family. I did not like that the complementary airport shuttle was not available. Our flight left at 5 am and had to pay for a taxi.

Transport services to the hotel and back to the airport very poor

The shuttle service was not available in a late arrival (11:00pm). Additional there was no response when calling the receptionist rather there was a recorded message.

The hot water should've been more hot. The rest was amazing!

Restaurant, mini store for drinks etc, ice bucket and airport shuttle

The proximity to the airport was a tremendous advantage, and the shuttle schedule was helpful. However, the room was not pristine in its cleanliness, and we had to request items multiple times before they were brought to our room. In addition, the room was very warm, and the thermostat did not seem to be working. We asked for assistance with the thermostat, and the staff did not seem to know how to use it either. Further, upon checkout, we were asked to pay an additional fee /tax that was not disclosed to us at booking. We were thankful that our stay there was only for one night, otherwise we would have been very unhappy.

Fantastic. Fantastic. Fantastic. Fantastic. Fantastic.

Very quiet. Good food. Large rooms. VERY close to the airport.

Great room. Cleaned and comfortable. Easy access and mint condition

Nice property in close proximity to airport. Wish it had a pool

Very modern and comfortable. Clean and great working air conditioning as we stayed in August. The airport shuttle twice an hour was superb.

Modern. Clean. Comfy bed. Quiet at night. Easy access.

New, clean, English spoken by all staff, free shuttle to airport every 30 minutes. Could not ask for more for just spending one night near the airport.

De-Saint-Exupéry-Straße 4 Frankfurt HE

Hotel highlights

  • Steps from Gateway Gardens
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Frankfurt Airport Area, Hyatt Place Frankfurt Airport is within a 15-minute drive of popular attractions such as Congress Center Messe Frankfurt and Deutsche Bank Park. This 312-room, 4-star hotel has a restaurant along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

All 312 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

Hyatt Place Frankfurt Airport features a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, self parking is EUR 25 per day, or you can take advantage of the free airport shuttle at scheduled times. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds (2 Twin & 1 Sofa Bed)

2 Twin Beds and 1 Double Sofa Bed | Sleeps 4

Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Guest reviews for Hyatt Place Frankfurt Airport

Everyone (28) Couples (3) Family (12)
1
Family

Rooms are so hot,and the AC won't budge the heatm,there is no mini bar with kettle.

By on Jul 6, 2020

Review comment responded on Jul 7, 2020

Thank you very much for your feedback. This is the only way we can improve First of all we would like to apologize to you that your stay was not a good one. Due to the corona restrictions, we are not allowed to offer many of our good service offers. This includes the tea station in the room. We hope to return to normality soon. Because of the AC, our caretaker will check the system. Please stay healthy. best regards Tobias Kohn Gallery host Hyatt Place Frankfurt Airport

5
Business Business

There was some construction around but that brought down the whole neighborhood. The hotel and it's staff were fantastic. Easily made up for the poor view out my window. Clean and comfortable room. Clean and cool gym. Had to deal with the Covid adaptations but the staff helped greatly in making me comfortable.

By , from Toronto on Apr 19, 2020

Review comment responded on Apr 19, 2020

Many thanks for the good feedback. Please stay healthy. Best regards

5
Everyone

By on Mar 21, 2020

Review comment responded on Mar 23, 2020

Dear guest, thank you for your rating. We hope to see you soon again. Best regards, Lara

4
Family

We were shorted shampoo and body wash, but otherwise it was fine.

By on Dec 14, 2019

Review comment responded on Dec 16, 2019

Dear guest, thank you for your feedback. I am happy to read that you enjoyed your stay. On the other hand, I am sorry for the inconvenience you had due to our amenities. We hope to welcome you again soon. Best regards, Paula

5
Everyone

The staff is very accommodating and friendly. The hotel rooms very neat, clean, and comfortable.

By on Nov 21, 2019

Review comment responded on Nov 24, 2019

Thank you for your Feedback Kind Regards

5
Partner Couples

The staff was very friendly ,and check in was professional and fast room are very clean

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for your Feedback. Kind Regard

5
Family with small children

I chose the hotels location because it was in close proximity to the airport, which was convenient for my family. I did not like that the complementary airport shuttle was not available. Our flight left at 5 am and had to pay for a taxi.

By on Oct 17, 2019

Review comment responded on Oct 18, 2019

Dear Sir or Maddam, thank you for your Stay at the Hyatt Place Frankfurt Airport. We are sorry that our free Airport Shuttle was for you not available. Our Shuttle drives every 30 minutes from 5am to midnight. Kind Regards Dominik Gaudig Gallery Teamleader

3
Everyone

Transport services to the hotel and back to the airport very poor

By on Oct 5, 2019

Review comment responded on Oct 8, 2019

Thank you for your Feedback about your Stay at the Hyatt Place Frankfurt Airport. We are sorry that you had negative Experience with our Shuttle Transfer

4
Family

The shuttle service was not available in a late arrival (11:00pm). Additional there was no response when calling the receptionist rather there was a recorded message.

By on Sep 22, 2019

Review comment responded on Oct 9, 2019

Dear Guest, Thank you for your feedback. The shuttle leaves at 11pm at the reception towards Terminal 1, departure at Terminal 1 is at 11.15pm The shuttel runs every 30 minutes. Yes, sometimes there is a recorded message, if the reception team is busy with guests on site. I do hope for your understanding and to welcome you back soon. Best regards

5
Family

The hot water should've been more hot. The rest was amazing!

By , from San Francisco on Sep 20, 2019

Review comment responded on Oct 9, 2019

Thank you for your feedback. We will inform our technical department regarding the water temperature. We do hope to welcome you back soon.

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