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Novotel Frankfurt City

4.0 out of 5.0

Recent guest reviews

I stay on Novotel or Mercure hotels all over Europe and I have to say that this one is in need of an upgrade and deep clean. There was a terrible sewage smell everyday in the corridors leading to the bedrooms and this was then very strong when using the sink in the bathroom everyday. I wouldn’t recommend staying here as there are better options around the same area.

Stayed in Nov 2017 and had a terrible experience. Only one night however stayed in a room that was disgusting. Looked like a prison cell and wasn't not clean in the slightest!! Dirty pillow cases with someone else's dribble on them - yuck!! Will never stay here again.

Restaurant has limited choices at prices that are high enough to encourage braving the rain to get out and find something else. I ate here on arriving night and had a lacklustre Caesar Salad. The room was acceptable and clean with a very comfortable bed. Too much woodchip wallpaper for my liking, though! The air conditioning did not really cool the room down so I slept with the window open. I enjoyed listening to the sounds of the city, especially the trams and trains. The windows are totally soundproof when closed. I found BBC World on the TV but unfortunately the service did not work, so I had to test my German to the limits, which is not a bad thing, just a shame not all the channels were available. I would come back to this hotel.

This hotel is located on the corner of Leise-Meitner-Straße and Kreuznacher Straße to the West of the City Centre, about 10 minutes' walk from the Festhalle Messe. It has on-site parking. The rooms are spacious but basic. Items can be purchased in Reception to stock the Minibar. Being close to the Railway, Rooms facing Kreuznacher Straße are quite noisy with the windows open, but there is air conditioning. Also free Wifi. There is a good choice of food for breakfast, which is an efficient buffet arrangement. The hotel contains a number of Conference Rooms on the Ground Floor and is geared up well to cope with Corporate Events during the day.

The first day by check in, they said i didn't have option for Late Check out, eventhough by booking i already click on the option. After a little argument i got the Service( Late Check Out without any cost, like the option by booking). The next day they cancel it and told me, that i have to paid 30€ for the service. I mean, why you put the Late Check out option, if Accorhotels, in this case NOvotel Frankfurt city, cannot keep the promise or the service. It´s just uncomfortable. Breakfast was okay

The Novotel is in the center of Frankfurt, the congress center is 5 minutes by walking. The city of Frankfurt is 20 minutes by taxi. The rooms are clean and quiet. The service is friendly and helpful. the breakfast is good, a lot of choice.

I stayed in this hotel for three nights in first week of September'17. Location is not so great, but connectivity is good and the hotel is near to Railway station. Good hotel to stay in Frankfurt on business trip. Hotel staff is friendly and helpful, the bed is comfortable. Overall a good stay in Novotel.

I'm a member from Accor Hotels. So they know a like a quite room. My room was on the Railway side and I didn't sleep at all. By the Internet we know all personalities from each other but if we don’t pay attention to it… Untill 00:30 AM and 05:45 AM, it seems the trains don't run. The room was spacius and clean. Mattresses are outdated.

If you are going to Frankfurt Messe this is grate location. Just 10 minuts walk to exebition center. Hotel has good room quite small but good. They offer good brekfast on the morning. Close to highway to Airport.

Very good hotel, in a quiet street. Spacious and confortable room, ok for cleanliness too. The only issue is that there's no minimarkets or delis nearby, but I was aware of that before booking, so it was not a real problem.

Lise-Meitner-Str. 2 Frankfurt HE

Hotel highlights

  • Walking distance to Congress Center Messe Frankfurt and Senckenberg Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Bockenheim, Novotel Frankfurt City is a leisurely stroll from popular sights such as Congress Center Messe Frankfurt and Senckenberg Museum. This 235-room, 4-star hotel has a restaurant, free in-room WiFi, and a fitness center. Palmengarten and Alte Oper are also nearby.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 235 rooms are air-conditioned and have an array of amenities, including sofa beds, minibars, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, safes, and desks are other standard amenities.


Property features

Novotel Frankfurt City offers a fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 20.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 926 reviews