Novotel Frankfurt City4.0 out of 5.0
Recent guest reviews
It is a modern hotel close to the business centers in the Frankfurt, that was also our approach to be close to the Congress center. I would say it is used, but nice with a great breakfast. One thing is a bit disturbing, that is a S-bahn under your windows. But you can live with that and during the night I was not hear it so much. Lounge bar was good and was open until late night, so we appreciated, yes we were on the conference and then had to discuss more in the evening.
Everything went smooth from checking in to checking out. The staff was very helpfull and friendly. It is near the S-bahn stop Messe with takes you to and from the main city center. I would recommend this hotel if you should visit Frankfurt.
I have been in this hotel after 12 hours flying from Thailand and went directly for my work place for another 5 hours working. The check in process is very fast and comfortable.Hotel staff is friendly and helpful. Room quality is good. Not far from train station and there were few restaurants and supermarkets near by. I will be back again for my next business trip.
Hotel is quite good. However, the restaurant is rather QUITE POOR. This is not the first time I have such an opinion on restaurants of ACCOR HOTELS. More efforts should be done by Accor hotel on their restaurants.
The Location With a car close to the highway (app. 5 minutes) with plenty of free and available parking around the hotel (mainly from 19:00 to 07:00) as it is situated in an office area. However beside office buildings there is not much around so when you plan to have a beer as a "sun downer" than no chance beside the slightly overpriced hotel bar (food is totally overpriced) The Hotel It is a rather new Novotel and very well maintained. I personally like the IT area close to the entrance. The distributed bean bags are super comfy for reading a newspaper or do some work on the laptop. For a Novotel I would rate the breakfast buffet as exceptional. Really a wide variety and good quality food. The Rooms The hotel is very well maintained and all rooms are the same. However I stay away from the elevator as in the rooms directly behind the elevator tunnel have still the noise from the rattling steel cables and also away from rooms facing the railway tracks (that's the only negative point I could find). The Staff Every staff member extremely friendly and helpful. Also here definitely more than what I would expect from a Novotel. I would say you can feel they enjoy all their job.
As a gold member I have been warm welcomed and the staff was dedicated but: - in the room 602 the safe was not working - the shower was either hot or cold but never worked properly - the noise of the train is just terrible, could give rooms on the other side to members? - the heat of the room is uncomfortable - the breakfast buffet is so so Another good point is that you can walk to the fair. But as a whole the hotel needs definitively to improve.
The Novotel is just 10 minutes Walking from Frankfurt Fair Grounds and only 5 minutes from the next Train Station. Therefore, it is easy to be reached and provides you with a good base for visiting one of the fairs in Frankfurt.
Comfy bed. Good location. Manager was very helpful getting us a train to Paris. Saved 90euro by booking at station instead of on a couple websites. Left for two days to Paris and came back to catch our flight. You can walk to train station and then 4 hour train ride to Paris for 439 euros. Novotel to Frankfurt airport 1/2 hour cab ride for 37 euros.
The hotel is very clean and efficient. Great selection for breakfast. Rooms were pleasantly large for big city and very comfy beds. Trains go by so ask for room on other side of hotel. The noise in rooms by train line might bother people. I wasn't in a room on this side and couldn't hear them.
The hotel room is clean and neat. Not much of amenities in the room though, not even bottled water. The hotel is also at the quiet part of town , need to walk or cab a bit to major shopping areas. The breakfast in the hotel is quite good though
- Walking distance to Messeturm and Senckenberg Museum
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
Located in Bockenheim, Novotel Frankfurt City is a leisurely stroll from popular sights such as Messeturm and Senckenberg Museum. This 235-room, 4-star hotel has a restaurant, free in-room WiFi, and a fitness center. Palmengarten and Alte Oper are also nearby.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
The 235 rooms are air-conditioned and have an array of amenities, including sofa beds, minibars, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, safes, and desks are other standard amenities.
Novotel Frankfurt City offers a fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 20.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 859 reviews