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The Westin Grand Frankfurt

5.0 out of 5.0

Recent guest reviews

Very good hotel in the perfect location. Close to the shopping area but to the park too, if you want to make some jogging. Breakfast and Sunday brunch superb. Rooms clean and sunny. Staff speaks perfect English and good French.

Old forniture room. Hall very luxurious but my room was quite old. Once arrived very tired after a long travel in the room, I called the reception to order the dinner (no replies for three minutes) and they told me that the chef wasn’t at the hotel at that moment, so they cannot provide me the dinner (and in the room menu it was written that the kitchen was opened till midnight). I cannot expect this time of treatment for a 270€ per night hotel.

Very good reception folk, quick check in, attractive decor, classic oldsmobile car in the lobby ( pictured). Dropped off the bags in the room for a quick dinner in the lobby bar, but ran straight into the music session of Alfred McClary and his partner, Natascha White in the atrium bar . It was unexpected, but they had brought their friends and some took a turn singing, Elvs numbers like Teddy Bear. The bar service was good, even the manager came out for a chat, which was a nice touch. The rooms are fine, decently appointed, better bathrooms than usual, and equipped with irons, gummy bears ( five euro!), The room was €290 for the night, about the top end of medium price chain hotels in secondary cities. I liked it OK, but nothing too memorable about it. I thought the staff were good, friendly and engaging, whihc was nice. Only there for one night, but Alfred, Natascha and their friends made it a good evening.for diversion. Supposedly there is a pretty good chinese restaurant beside the oldsmobile in the lobby., but we arrived too late to have any appetite for dinner.

Nice hotel in downtown Frankfurt. It was a cold winter day that I stayed here and the heated bathroom floor was so nice. The hotel was close (within 3 blocks) to a weekend outdoor market. The subway stop was next to where the market was. The hotel itself was a good hotel. Clean, quiet, with comfortable beds. A full double bed not 2 single beds pushed together! A nice place to stay in downtown Frankfurt.

The hotel staff are EXCELLENT. The rooms are upscale Euro; meaning that they are a bit spartan by US standards, with a plain modern look. Complimentary water is very good and so is the coffee. The bathroom is the best part of the stay during cold months. During the winter, the floor of the room seems to always be chilly, but the bathroom floor is heated. Combined with a waterfall shower, you really hate to leave the bathroom on a cold winter morning. Hotel facilities are very, very nice. Great bar, very good food. Do NOT go to the breakfast buffet if you value your waistline. All kinds of excellent offerings, and you are hereby warned to avoid the bread table. It is so good that I no longer trust myself to go.......

Spent one night for business. Convenient location a short walk away from Konstablerwache (one of the big U-Bahn/S-Bahn hubs) and the main shopping street Zeil. Big rooms for a city hotel. The room was nicely appointed and fresh. The service was friendly. The breakfast spread was good and everything I tried tasted good.

I really like where this hotel is located. It's walking distance from the metro, restaurants and retail stores. The customer service is superb, and everyone was very helpful. The room was a bit small for 2 people, and the thing I didn't like about the room was that the windows were screwed in, so we weren't able to open it. Also, the heater is outdated. I turned the knob all the way high but cold air was still blowing out. tip: we were told by the receptionist that we will not get free breakfast or lounge access because we booked through a 3rd party site, even though we are a SPG gold member. bummer.

Stayed here for work for 4 nights. Hotel is clean and staff helpful. The bar is lively in the evenings with live music. Bedrooms large and spacious and beautifully cleaned each day. Hotel is situated close to the shopping area so easy to get out and visit Frankfurt

This is about what you expect from a Westin Grand. Clean, modern decor, spacious rooms, comfortable beds and very good showers. I was here for a week running a range of business meetings. The staff were very helpful, although their English proficiency is below what we expected. The food in the hotel was very good. The location is convenient to shopping and public transportation. Upgrade to have club lounge access. I practically lived there as I worked, ate snacks and drank soft drinks, wine and beer. The hotel is a bit pricey, so I would not stay here for vacation. But great option for work.

Good location in Frankfurt city centre. A bit old fashioned hotel with need for some capes specially in the rooms. Dirty looking carpet needs replacement. Functional hotel. Ok for a one night business stay. Not at Westin standards

Konrad-Adenauer-Str. 7 Frankfurt HE

Hotel highlights

  • Walking distance to Museum of Modern Art and Zeilgalerie
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Altstadt, The Westin Grand Frankfurt is within a 10-minute walk of popular sights such as Museum of Modern Art and Zeilgalerie. This 371-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Frankfurt, the hotel is also a short walk from St. Paul's Church and Frankfurt Cathedral.


Enjoy dining at motions, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off right with buffet breakfast, which is served for a fee from 6:30 AM to 11 AM.


The Westin Grand Frankfurt's 371 rooms are air-conditioned and provide minibars, espresso makers, and free newspapers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, phones, and ironing boards are other standard amenities.

Property features

At The Westin Grand Frankfurt, guests enjoy a full-service spa, an indoor pool, and a health club. Valet parking is offered for EUR 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 13 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 1465 reviews