The Westin Grand Frankfurt5.0 out of 5.0
Recent guest reviews
Stayed here for work for 4 nights. Hotel is clean and staff helpful. The bar is lively in the evenings with live music. Bedrooms large and spacious and beautifully cleaned each day. Hotel is situated close to the shopping area so easy to get out and visit Frankfurt
This is about what you expect from a Westin Grand. Clean, modern decor, spacious rooms, comfortable beds and very good showers. I was here for a week running a range of business meetings. The staff were very helpful, although their English proficiency is below what we expected. The food in the hotel was very good. The location is convenient to shopping and public transportation. Upgrade to have club lounge access. I practically lived there as I worked, ate snacks and drank soft drinks, wine and beer. The hotel is a bit pricey, so I would not stay here for vacation. But great option for work.
Good location in Frankfurt city centre. A bit old fashioned hotel with need for some capes specially in the rooms. Dirty looking carpet needs replacement. Functional hotel. Ok for a one night business stay. Not at Westin standards
I had forced layover in Frankfurt and being gold or platinum for years on SPG thought the Westin Grand would be good to relax a little after difficult traveling. Hotel is pleasant and staff nice. However zero recognition of Gold status, I had requested an early check in, I waited for an hour and eventually left for a walk in the cold to keep awake, no complimentary drink offered, no access to Executive Lounge. I asked and they refused...! The price is far too high not to get these perks. I made the wrong choice today staying here.
there are many great hotels in frankfurt but i happened to choose the westin grand frankfurt for my business trip and im glad i did. lovey hotel, great staff, amazing location, genuine care and amazing service. a team is always as good as its leader and when you see that a general manager is standing in the lobby and greeting guests instead of only sitting in his office you already where the good service and good staff is coming from.
The hotel is close to the shopping district! It is also close to the metro station which links to the exhibition center! The staffs are very helpful and friendly! We will definitely come back when we are in town
I entered the Westin Grand Frankfurt with great expectations and most of them were met. I stayed here for 2 nights for business. The hotel's grounds are beautiful and convenient. The room was spacious and the bed was sooooo comfortable and big. The food I must say was really great - tasty and there was always enough variety. Exactly what I would expect from a 5-star hotel of this rank. This includes the coffee breaks we had in the meeting room - very, VERY tasty. My only negative comment is about the odd smell I discovered in a angle in my room. It must have been something spilled in there. To the hotel - make sure after cleaning someone actually goes around and checks the details. It would be a pity no to.
Stayed here for 3 nights when in town on business. After arriving in Europe off an overnight flight from Canada I was thrilled to be allowed to check in early because I I am am SPG Gold member. I was extremely appreciative as I would have otherwise had to sit there for hours waiting for the room. That made a huge difference in terms of the quality of my trip. Spacious, clean rooms, good service (although I never ate in the hotel). Would definitely stay there again!
I have stay here before and it seems like the service's or the lack of is getting worst. My staying here is not by choice is provided by my company. I arrived on the 7th of February check in about 1020am. Inquire about getting a water kettle for my stay to use because I don't drink coffee, I prefer tea and other hot beverages and in the room only provided a coffee machine maker. I waited in my room for over 2 hours nothing, so I call the services desk from my phone in the room ask again and the gentleman answer and again yes we will deliver one right away and again never show up.
The Westin Grand is a top quality business hotel in downtown Frankfurt. While the hotel may start to get a little dated/be in need of a makeover some time soon, the staff strives for excellence and ensures a hassle-free travel experience for the business traveler. I recommend the hotel over many other hotel options in Frankfurt.
- Walking distance to Museum of Modern Art and Zeilgalerie
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Altstadt, The Westin Grand Frankfurt is within a 10-minute walk of popular sights such as Museum of Modern Art and Zeilgalerie. This 371-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Frankfurt, the hotel is also a short walk from St. Paul's Church and Frankfurt Cathedral.
Enjoy dining at motions, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off right with buffet breakfast, which is served for a fee from 6:30 AM to 11 AM.
The Westin Grand Frankfurt's 371 rooms are air-conditioned and provide minibars, espresso makers, and free newspapers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
At The Westin Grand Frankfurt, guests enjoy a full-service spa, an indoor pool, and a health club. Valet parking is offered for EUR 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 13 meeting rooms.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1447 reviews