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The Westin Grand Frankfurt

5.0 out of 5.0

Recent guest reviews

Great few nights for business trip. Pleasent rooms and staff were very helpful. We had food in the resturant by the bar and in the chinese all was very nice. Every night was quite and peaceful with a good selection of complmentry tea and coffees. The bed and pillows were fantastic and made for a great nights sleep.

Enjoyed the Westin Grand Frankfurt. Very comfortable. Attentive staff. Checkin seamless. Love the bed and pillows. Location is great for shopping and food. Nearby restaurants provide offerings from around the world. There will be something good to eat for anyone coming here. I'll definitely be back!

Just a one night stay, so did not have the time to really experience the hotel. However my room was large enough and my double bed was very comfortable. Room was generally quiet, although I was disturbed by noise from other guests coming back from the lift late at night. Breakfast was very good, and I enjoyed an omelette as well as fruit and pastries.

The Westin Grand Frankfurt is your typical, sterile, business hotel. To prove my point: This is the hotel where all of the American Airlines pilots and flight attendants stay. The rooms were clean, but without character. The bathrooms were surprisingly small (the door had to be shut to move around inside), but the floors were heated. The bed and furnishings were a little below what is expected from the Westin brand. We did not eat at the hotel, but did have drinks at the bar. The best part of the hotel is the location. It is within walking distance of the major attractions.

I really like this hotel. The staff was exceptionally helpful. I caught an earlier flight than planned so I arrived around 0830. The staff got me into the club lounge to wait and then brought me my room key after only about an hour. The rooms are large for European standards. Very clean, quiet and comfortable. The location is very convenient to shopping, restaurants, and sites. I'd gladly stay there again.

Spent a whole week at this hotel while on business in Frankfurt. I loved how it was conveniently located to not just my business location, but to many stores and restaurants. But more than that, in lots of little ways, this hotel exceeded my expectations. Specifically: the bed mattress and pillows were super comfortable; the room was very quiet, especially for being downtown; the buffet breakfast was fantastic had everything you could possibly want to eat; the in-room espresso machine and assortment of teas were great; the marble bathroom floor was heated (!); and the service ethos of the hotel employees was strong, whether it was the doorman, the reception staff, or the maid service. All at a reasonable price. Highly recommended.

When on work in any city what is important is quick access to both offices and entertainment centers....Westin grand Frankfurt is all that and yet one of the most fabulous properties, great rooms and fantastic service. Don’t look further for a great stay in FRA

This is an average hotel. The location is ideal as shopping is across the street. All the major stores, restuarants, etc... Trams to central station as well as other parts of the city. The lobby is heavily perfumed as all Westin hotels, it's overpowering and needs to be reduced. The reception personnel were very snobby and constantly reminded you of amenities that were not included in your chambre, regardless of your membership status. I'm a Platinum member with Starwood Perferred Group. What I'm really wondering us WHEN will Marriott, now the Parent company, bring these hotels, in Starwood group, to their standards, membership tiers & benefits, as well as Customer Service training. REALLY Marriott??? Was up!!!!! The hallway to your chambre looks quite ragged, house cleaning carts all over the aisles & cleaning personnel talking very loud to one another along the very long corridor. The chambre is quite normal with the normal amenities. One good decision by management was to install numerous power outlets. The bathroom has a 110V outlet also. I ordered room service, Burger, which arrived fast & was tasty. Majority of the gym equipment was inop or powered off, so whats the purpose. I was awaken by the loud housekeepers again the next morning & the hallway chaos was again evident. I was on the 4th floor facing the street. You can hear the street noise but its not so loud...more muted with the windows closed. The bar was closed due to a private event so I didn't taste the good German bier. Overall, Frankfurt has a milliin other hotels worthy if my Euro.

I recently stayed here for one night while on a business trip and enjoyed it very much. The hotel is modern and offers great facilities. The room was of very good size, though after a few years would need some renovations. The bed was heavenly (as always with Westin) and the bathroom well equipped. I had access to the club lounge and breakfast and dinner options were sufficient and of high quality. The lounge overlooks the restaurant, which makes it feel very large and open. Staff was great and super friendly. I would certainly choose the Westin again for a stay in Frankfurt.

For a hotel caliber of a Weston I expected more honestly. First of all it needs a major renovation to be able to keep up with other Weston’s globally . What annoyed me the most is the gym is open 24 hours. Why on earth would you permit this? I was on the 5th floor and was obliged to hear people work out after mid night. Obviously I complained everyday. On a better note the breakfast was very good.

Konrad-Adenauer-Str. 7 Frankfurt HE

Hotel highlights

  • Walking distance to Museum of Modern Art and Zeilgalerie
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Altstadt, The Westin Grand Frankfurt is within a 10-minute walk of popular sights such as Museum of Modern Art and Zeilgalerie. This 371-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Frankfurt, the hotel is also a short walk from St. Paul's Church and Frankfurt Cathedral.


Dining

Enjoy dining at motions, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 10:30 AM.


Rooms

The Westin Grand Frankfurt's 371 rooms are air-conditioned and provide minibars, espresso makers, and free newspapers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

At The Westin Grand Frankfurt, guests enjoy a full-service spa, an indoor pool, and a health club. Valet parking is offered for EUR 23 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 13 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 1403 reviews