The Westin Grand Frankfurt5.0 out of 5.0
Recent guest reviews
Great hotel in a central location in walking distance of the main attractions as well as from good restaurants. The room was very good and the breakfast well served. There was a beautiful old Mercedes-Benz near the breakfast room which was very nice!
I rarely stay in American hotels in Europe, so this was an exception and I was very pleasantly surprised. The hotel is modern and its lobby is beautiful, the dining room served me an excellent dinner with stellar local beer and ingredients sourced from local farms , and the room was very nice, clean and comfortable. The hotel also has many extra amenities that guests will like, including conference rooms , a bar and a spa and pool. Although my stay was on a business trip, I would come back and stay here with my family and highly recommend it for you. Frankfurt is a beautiful city and serves as an important European banking center. The staff was helpful and friendly and the hotel is maintained immaculately clean. Bravo !
Nice and very convenient hotel. The staff were very helpful. The best thing about the hotel is it's location, providing easy access to restaurants and shops. After regretfully deciding to try the spa, I had a bad massage by lady who is definitely not a trained masseuse. Will definitely return to this hotel for future business trips.
Quite a mixed review. The staff were great. The main hotel itself was pleasant and clean. The big downside and the reason for the rating is that this big 5* hotel is absolutely pathetic in looking after the disabled. My wife is in a wheelchair, sadly not unusual these days but the hotel has no rooms for the disabled! The bathroom is ok for the able bodied but hopeless if there is a wheelchair in it. It might be vaguely acceptable if there were reasonable disabled toilet facilities but there is only one toilet for the disabled and mothers with babies and that is in the basement. How can it be acceptable to build a hotel without some thought for the unfortunate disabled? Very disappointing
Had a great experience for a short overnight stay in Frankfurt. Very nice hotel with great large lobby area, rooms are nicely decorated in a upscale business style. Very nice large bathrooms, definitely one of the best I had in that hotel range in Germany. Definitely worth a recommendation.
Westin is one my favorite brand hotel to stay as it has proven than they have very good Bed and so comfort, it just same as their signature tagline to have HEAVENLY BED. The hotel just having right location in the center and easy to go everywhere. Service was good and they have variety of buffet breakfast which will pamper you. They also have the bar in the lobby area where you can spend sometimes for drinks. The employee also very helpful to accommodate your request. Recommended for leisure and business traveler.
Hotel in good location. Room layout poor - bed was located right next to bathroom wall. The air conditioner blows air directly straight out from doorway area. The bed should be moved further over on wall so that you can feel some cool air. Because of the location of the bed you never felt the air conditioned air. Pool looks very nice. Unfortunately the pool was not clean. Tons of hair floating around and large clumps of brown hair on stairs in the pool. There was some mystery brown bodily debris on white drainage shelf. Needless to say I went home with an infection. Stay out of the pool!
Wonderful staff. Helpful and polite. Rooms are clean and quiet. 50 m to the S bhan and 50 meters to lots of restaurants and grocery stores. As a SPG member got premium wifi at 6 MB. IT would disconnect sometimes after 4-5 hours of use but thats ok. Multiple devices were connected at the same time. Room service was expensive... No cutlery in the room so if you bring food from outside; bring cutlery as well. Electric kettle available on request. Coffee machine in room. Taxi stand right in front of the hotel as well. Would stay again.
The Westin Grand Frankfurt was in a good location- very easy to get to shopping, restaurants, pubs or nice area for wandering around. Hotel was clean, well appointed and the bar/restaurant had friendly, prompt service! Enjoyed the hotel and would definitely return!
Nice hotel... Close to the U-Bahn subway Konstablerwache station which connects through Frankfurt (Main) Hauptbahnhof. I believe you can catch the S Bahn to and from the airport very close by also. Near Zeil street also where there are lots of shopping and restaurants. The hotel lobby and rooms are very clean and comfortable. My flight got in earlier than expected and was hoping I could check in early. There weren't any rooms available for check-in and had to wait around in the lobby for about 5 hrs. Not their fault... but it was good the lobby is nice.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1362 reviews