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Radisson Blu Hotel, Frankfurt

0.0 out of 5.0

Recent guest reviews

On arrival we placed our bags in storage, as it was before check in time - we have since discovered an expensive watch is missing from one of the bags. To top this off I thought I had booked two rooms for two adults, only to discover the booking had gone through as two adults sharing and there was nothing staff would do to provide an extra room or accomodate this. The air con didn’t work so the room was hot. The window would not open so we lay sweating in very humid conditions all night. The TV sound blasted from a weird speaker in the bathroom rather than from the set. After finally sleeping we were awoken by power drills above us - Oh, this was because the pool and gym facilities are shut and being renovated! There’s a bizzare window through to the bathroom from the bedroom, so no privacy can be found when using the bathroom if someone is in the bedroom. Overall, an expensive nasty and ill thought out hotel with unhelpful staff and ridiculous an inconvienient frustrating quirky features. Avoid at all cost.

Such a nice clean hotel! Staff were really friendly and helpful, facilities were good. Rooms were really spacious and clean. We were attending the Light & Building fair at the Messe Center which is a short cab ride from the hotel.

Going to Radisson Blu certain standards are expected and in this specific hotel, there are not. Beds were small, shampoo & bath gel were not replaced daily, used towels were not collected, very small overcrowded bar, long queues at the checkout. Access to the hotel was not cleaned from the snow. Indeed the staff was quite friendly and the rooms quite big as expected

Reception service usually bad, luggage service often not available. Rooms small. Wardrobes the smallest I ever encoutered. Gastronomy doubtful. I spent three fairs there, each seven nights. Never would I consider to come at normal times.

Located just outside of the bustle of the city centre and main train station, is this large unique looking hotel. Getting to and from is simple using the tram, located just around the corner. With it you can get to the main train station and transfer to anywhere else you need to go, or if visiting the fair, disembark just a stop or two prior. Check-in was made quite early in the day as I just arrived, but had business to attend to. A young trainee was there but was being supervised and we managed to get my upgrade sorted, that I had opted for beforehand and an early check in was offered for a fee, but I kindly declined. After returning later in the day to pick up my bag, finish check in and pick up my room key, an additional 50€ security deposit was asked of me, something of which I am not a fan of. It gives the impression of distrust to the customer, even though the room had already been paid for. I also managed to walk up to the trainee I had earlier, but she was not supervised this time. There was quite a bit of confusion regarding the upgrade, prepayment, additional security payment, etc... She explained it was her first day, and I certainly do not hold her accountable for anything, rather the front desk management which left her alone. Something that should have taken 2 minutes, ended up taking 15. That said, a colleague ended up assisting her and we were able to finish the process. The business room was on the 14th floor with a nice (partial) view of the city. Sunsets and mornings were very nice. Two electric blinds offer basic shading or complete blackout. The decor was a vintage style, which I understand is a feature. Didn't care much for it, but it was still interesting. Another pet peeve was touched upon, when the "queen" bed, was in fact just two twin beds and sheets put together. This is something I would expect at budget hotels, but not the Radisson in Frankfurt, much less in a more premium room. This means regardless of the size of the bed, I'm still sleeping on a twin, with twin sheets. Disappointing. I had a nice relaxing evening in the bar downstairs with some snacks and a couple of drinks. However when it came time to pay and told to put it on my room, they had to double check my security deposit. Again, I had a feeling of distrust from the hotel. What kind of clientele usually stays here that this is required? I did not partake in the breakfast, as I thought it was somewhat overpriced. There are great snacks to be had at a fraction of the price in the city. Checkout was without any issues. In general, a nice room, classic Radisson amenities, and friendly staff. However I feel that perhaps the way it is managed, can make the guest feel slightly unwelcome. I was expecting much more from a name brand in a large business city.

This was a disappointing visit. The hotel has everything to be a good business hotel. Ok it is located in a nondescript area of Frankfurt close to the railway tracks in a business / residential area. On the other hand rooms are good and there is enough space too. The bathroom is fine, you have an office table and chair and there is a relaxing chair. The room is lined by a large glass panel and depending on the level with a view, well , on the other concrete buildings. The beds are good. Wi-Fi works and is quick, so no disappointment there. However my chagrin came with the visit to the ‘restaurant’. Let me say, service is good, they take care, but the kitchen staff disappoints. We set down for dinner I will start it off with cauliflower soup which was fair enough. The main course was beef with spatzle and brussel sprouts and a few sprinkles of brown sauce. This was a not well prepared dish, and not a lot of attention had invested into the presentation nor in the taste and texture of the food and meat. The main reason for the bad rating was the ‘cheesecake’, here in Radisson some fruit covered by fatty cream. This could have been done way way better. This may serve as a business hotel, but please pay attention to details. Guests remember.

Stayed at the Business class room which was very spacious and had all the facilities I needed to work from my room in the late hours. The breakfast was good, quite rich in options. However, the hotel kitchen closes at 11pm and we had to order food from outside.

I had very nice experiences here at Radisson Blue, where I have been staying for the last two years when going in business trips. The hotel is clean and the staff is very attentive with the guests. The rooms are big and have very good mattresses. One minus is the small closet, but it depends on how many luggage you have (it is good for a couple of days). Small, but good gym that also has weights. The swimming pool is really good and has an amazing view. The breakfast is among the best I have ever eaten! Totally recommend it!

I had a very pleasant stay. The hotel has a very modern architecture. The hotel is decently near the S-BAHN Frankfurt WEST. It has sauna. The staff is helpful. The breakfast is delicious and you have a lot to choose from. I especially enjoyed having breakfast and looking at the beautiful garden outside.

This is my second stay here. The hotel becomes better and better. Crisp hip design, amazing rooms and the new COAST restaurant is just top notch. Yes it is not in the city center but nearby the exhibition space. Fantastic staff with a true YES I CAN attitude.

Franklinstr. 65 Frankfurt HE

Hotel highlights

  • Close to Senckenberg Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Bockenheim within a mile (2 km) of Senckenberg Museum, Radisson Blu Hotel, Frankfurt is within 2 miles (3 km) of other popular sights such as Congress Center Messe Frankfurt. This hotel has 428 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool. Palmengarten and Alte Oper are also nearby.


Dining

This hotel serves as home to a restaurant, which has garden views, along with a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


Rooms

All of Radisson Blu Hotel, Frankfurt's 428 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

Radisson Blu Hotel, Frankfurt features a full-service spa, an indoor pool, and a fitness center. There's free offsite parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 16 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 2108 reviews